Thunderbird Community Forum

i am about to get rid of Thunderbird

No new messages coming up. I go to my Xfinity email a where Thunderbird is connected to and i have new messages i go to thunder bird and no new messages coming up

i lie Thunder bird but this is ridicoulus here are some examples i need you to tell me why and how to fix it

i will not uninstall Thunderbird just to have it do this again

i disabled he add ons a tried reinstalling over the old and still nothinghree is some recent in xfinity but not in Thunderburd ok top photo as of today is in xfinity not in Thunderbird this is what i see in Thunderbird as of today July8th now tell me why

even with out norton it does it what is wrong and why do i need to reinstall and lose my addresses again this is terrible

I am currently using Thunderbird as a client for a Gmail account. I am trying to add another one but get a message: "server already exists". How do I add the second email account?

I’m running Thunderbird 128.6.0esr (64-bit). I’m trying to export my address book in csv format. I tried to follow these instructions: Start Thunderbird In Address Books Select address book (not 'All Address Books' as it is a virtual search and not a true address book) Tools > Export Choose where to save Save as either: Comma Separated *csv files OR LDIF Click on 'SAve' However, I not finding the option to save as *.csv file. I get abook.sqlite file, but I can’t open file. What app do I use to open file so I can get a *csv file to I can export to use in Outlook. Thanks, John

Hello, I have recently been unable to create new messages in Thunderbird. I am currently on the latest version, 139.0.2 (64-bit). There is no Create New Message Button, and Control + N does work either. I am also now getting a lot of extra information in the Header Pane. Refer to the Screen Shot JPG. Thanks, Graeme

The last few days I am unable to send emails as I get an error message which said there is a SMTP error - I have checked it & cannot see what the problem is

I was also unable to receive emails for a day or two but that has now corrected itself

Have used Thunderbird for many years and would like to continue but this problem makes it impossible

I would like to donate but don't want to when this problem exists as it makes it un-useable

Any help much appreciated............Elizabeth

Hi,

Since the last update, downloaded on 4 July 2025 to my computer, thunderbird will not download any new emails from my server.

Please assist.

Thanks,

Melissa

I exported a address book from Mailbird as vCard to my desktop. When I import it to Thunderbird it appears with most of the entries blank. The profiles that do appear all have missing data, such as phone numbers and email addresses. This happens with 3 different address books from Mailbird. Malibird only allows export to vCard. It also happens with a older CSV, Excel file I have tried. I am using Thunderbird 139.0.2 (64-bit).

I was able to load 1 email perfectly but the 2nd email from the same cPanel will not work. Auto detect and manual settings result in authorization error. The email password is my cPanel login so would be the same for both. Any ideas?

Starting yesterday 4-3-2025 my Thunderbird email keeps locking up and saying it is not responding. I can close it and open it and then work with it for 2 or 3 minutes and it will start not responding again. This is a consistent problem the last few days. I did check and it said there was an automatic update on 4-2-25. I am not sure if this had anything to do with it but i did go in and request an update about 2 hours ago today. This has not helped as I still consistentaly get the not responding problem. Please advise what I can do to fix this.]

I have a couple of hundred filters and one of them occasionally kicks in and unexpectedly moves certain messages to a new folder but I can't figure out which filter it is. Rather than me going through every filter manually, can't Thunderbird tell me which filter affected a given message? I'd like to be able to right-click a message and be shown the exact filter(s) which affected it.

While looking for another setting, I noticed that a setting about how T-Bird handles spam mail. I have it checked. Today, I received a DOOZY of a spam mail, but Thunderbird didn't flag it. It was so obvious spam, as it asked for credit card, banking, automobile license! Also, the Subject asked to update payment info, but the From field wasn't that company.

Dell tech reinstalled Windows 11, but missing info on my local folders now on 2nd drive. I have iDrive backup of both the drives, need help to find what I need. I'm Tbird supporter monthly and at other times. Sure can use some help as need some financial records that were in local folder files.

Appreciate help to find and restore my Local Folders which held the needed data.

Thanks in advance, Kelly