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may have to reinstall Thunderbird again

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are install… (read more)

My windows 10 took a powder and had to have it repaired The thing that i may not be able to get are the add ons and the address book that i had on it they are installing anew hard drive but were able to back up some of the files and such. I know it is something about address book and history but not sure how to do it .i and when it comes back can i come back and get help

Asked by Mary 5 months ago

Last reply by Toad-Hall 5 months ago

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Transfering Thunderbird Profile to New Computer - Old Mail File is not Recovered

I run Thunderbird on two computers - MacBook Pro and "Intel". The Intel is older, runs Windows 10 using 1 T M.2 SSD for storage. I have purchased a new "Wintel" machi… (read more)

I run Thunderbird on two computers - MacBook Pro and "Intel". The Intel is older, runs Windows 10 using 1 T M.2 SSD for storage. I have purchased a new "Wintel" machine, also with 1 T M.2 SSD and running Windows 10. I transferred most of the files from the older Intel to the Wintel by uploading into Microsoft OneDrive, and successfully downloaded most of my older working files from there onto the M2 SSD of the new Wintel machine (not something I would recommend to do again, though -- OneDrive is slow slow slow). Note that the profile folder for Thunderbird is not included in the OneDrive group that was uploaded.

I have attempted to follow the Mozilla prescribed approach to transfer my existing Thunderbird files (and profile) from both the MacBook and the Intel machine to the Wintel. In the past, this worked like a charm -- I was able to move an older version of the Intel file to the MacBook about 6 months ago. But now, I can't get it to work to move these files to the Wintel. I have tried maybe 8 or10 times. Using a 1 T USB stick. Using a 32 BG USB stick. Trying either to move the /Thunderbird directory or just the /"profile" directory where "profile" is the random name.

The transferred files have two problems when opened in Thunderbird: 1) they don't have my username, password or similar information and this has to be reentered - which seems to reset the profile - it's like the copied files never are recognized 2) there is no file history (other than the information that is downloaded again from the mail server -- it keeps about 21 days of history). The multiple years of past mail data, which I want, is not available.

When I copy the directories onto the USB, it takes quite a bit of time (2-3 hours on the MacBook) to download, and the file transfer countdown suggests that more than 8GB of files were transferred. But, when I look at the file directory of the USB stick, I can't find files that total anywhere near that amount of data. And, the /"profile"/Mail subfolder is empty. And I can't find my archived mails.

This is getting very frustrating, and I am not sure what I am doing wrong, since it worked like a charm in the past. Is there an issue with v. 78? a size limit that I somehow breached with the additional growth in the historical files?

Advice and suggestion would be greatly appreciated!!!! Norm Whitton

Asked by president10 1 year ago

Last reply by atErik 1 year ago

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How Do I Transfer Thunderbird To New Computer?

I have recently purchased a new laptop and I want to use Mozilla Thunderbird in it. However, I want to import my old profile to the new laptop. So, I want to know how do … (read more)

I have recently purchased a new laptop and I want to use Mozilla Thunderbird in it. However, I want to import my old profile to the new laptop. So, I want to know how do I import the old Thunderbird profile into my new laptop?

Asked by John Williams 1 year ago

Last reply by День сумо 1 year ago

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importing contacts

I am trying to import my contact list from csv, only 30% arrived. What key data field must be correct to ensure all are imported? Any fields with masks to prevent wrong … (read more)

I am trying to import my contact list from csv, only 30% arrived. What key data field must be correct to ensure all are imported? Any fields with masks to prevent wrong data, that I should check? These are from outlook 2010 Many thanks

Asked by campbell_jenkins 12 months ago

Last reply by sfhowes 11 months ago

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Migrating to new computer

I have followed the instructions located here https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer but still cannot get my new computer to acces… (read more)

I have followed the instructions located here https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

but still cannot get my new computer to access my email accounts.

Apparently I have missed something with the profile or the proper path for it but I cannot figure out what it is.

Is there another step to take to complete the migration?

Asked by Milton's Firefox 1 year ago

Last reply by sfhowes 1 year ago

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Local Folders

Dear, With the last upgrade to version 78.4.0 , most of all local folders are not anymore visualized. They remain present in the Roaming/Thunderbird/Profiles/.../ folder,… (read more)

Dear,

With the last upgrade to version 78.4.0 , most of all local folders are not anymore visualized. They remain present in the Roaming/Thunderbird/Profiles/.../ folder, but they are not visually present under the local maps.

What is the trick to let them appear again?

Best regards,

Raoul

Asked by raouldaniels 1 year ago

Last reply by sfhowes 1 year ago

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Create Gmail Account

april 9 2021 Hello, When I validate my Gmail account creation, I receive the message : The incoming mail server already exists and I can't validate the account creation.… (read more)

april 9 2021 Hello, When I validate my Gmail account creation, I receive the message : The incoming mail server already exists and I can't validate the account creation. Thank you in advance to those who can help me solve this problem. Sincerely, Gérard (one who knows is better than ten who seek)

Bonjour, Lorsque je valide ma création de compte Gmail, je reçois le message : Le serveur de courrier entrant existe déjà et je ne peux pas valider la création du compte. Merci par avance à ceux, celles, qui pourront m'aider à résoudre ce problème. Cordialement, Gérard (un qui sait vaut mieux que dix qui cherchent)

moved to TB

Asked by geuziere 1 year ago

Last reply by Taimur Ahmad 1 year ago

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After Tbird 91 upgrade, get "there is no email program associated..." dialog when starting Tbird

Just downloaded and ran the Thunderbird 91 release (x64 version on Windows 10) to upgrade from version 78.2. Now, every time Thunderbird starts, I get a msg dialog contai… (read more)

Just downloaded and ran the Thunderbird 91 release (x64 version on Windows 10) to upgrade from version 78.2. Now, every time Thunderbird starts, I get a msg dialog containing the text: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel." Once I OK the dialog, Thunderbird starts and, as far as I can tell, runs normally and sends and receives emails without problem. I was getting no such error msg with Thunderbird 78 when starting it. I re-ran the install a second time, but the problem persists.

I've checked default apps, and default email application is set to Thunderbird, and I can right-click on a file in Explorer and and select Send To / Mail Recipient, and I correctly get a Thunderbird email window opened with the file attached. Any ideas on what Windows is complaining about?

Asked by njhp94 1 year ago

Last reply by 201812 10 months ago

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Outgoing mail to GoDaddy's Office365 server isn't working.

GoDaddy has migrated us all to Office365 as their email server. I'm able to receive email on my Thunderbird on Mac Big Sur 11.0, but when I send email, it asks for the pa… (read more)

GoDaddy has migrated us all to Office365 as their email server. I'm able to receive email on my Thunderbird on Mac Big Sur 11.0, but when I send email, it asks for the password and then rejects it. I tried changing the password in GoDaddy, tried restarting the computer, and GoDaddy's support chat was not helpful. Is this a Thunderbird issue? I see from three years ago that Thunderbird did not support Microsoft's proprietary authentication stuff, but the settings all seem to be available now that match GoDaddy's specs. Thoughts?

Asked by nat.case 1 year ago

Last reply by ivan34 1 year ago

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Thunderbird on Windows 7/10

I am a Windows 7 Firefox user. A dying computer is forcing transition to Windows 10. I have used Windows Live Mail 12 for years, and have thousands of emails stored in … (read more)

I am a Windows 7 Firefox user. A dying computer is forcing transition to Windows 10. I have used Windows Live Mail 12 for years, and have thousands of emails stored in 4 or 5 accounts on the old computer. The Mail program in Windows 10 will not accept a transfer of my emails and profiles, according to Microsoft Support (Microsoft Sales told me it would, but that's another story). Can I export my emails to Thunderbird and then transfer them to Thunderbird on Windows 10? My only other option appears to be Outlook, and that is the road to Hell. Thank you.

Asked by Mark 1 year ago

Last reply by Toad-Hall 1 year ago

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Thunderbird - importing old emails,addresses, etc on to a new computer

I have been using Thunderbird on a new computer for a little while, and then I imported profiles from my previous computer. The result was that it seems to have overwritt… (read more)

I have been using Thunderbird on a new computer for a little while, and then I imported profiles from my previous computer. The result was that it seems to have overwritten the files on my new computer with all the old info, and newer messages and addresses don't show. How can I amalgamate both new and old so all my emails are in one place? (I have back-up copies)

Asked by RoRoCraig 1 year ago

Last reply by Matt 1 year ago

  • Archived

Migrate emails from Microsoft Live Mail app to Thunderbird in Windows 10

My PC has just been updated (a forced Microsoft process) to Windows 10, meaning I can no longer send/receive emails in Microsoft Essentials Live Mail from my BT.com accou… (read more)

My PC has just been updated (a forced Microsoft process) to Windows 10, meaning I can no longer send/receive emails in Microsoft Essentials Live Mail from my BT.com account. I have stored a lot of important emails in Live Mail (no longer on the server). Does Thunderbird run in Windows 10? Can I export email accounts from Live Mail to Thunderbird? Can I export the archived emails from Live Mail to Thunderbird?

Asked by philknight01 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

AOL security update by 7DEC21 requires new account, best way to migrate email files?

NOTE: I do NOT have a solution, the email with that comment was clicked on accidentally. Note that when creating a brand new email in Thunderbird with the extra security … (read more)

NOTE: I do NOT have a solution, the email with that comment was clicked on accidentally.

Note that when creating a brand new email in Thunderbird with the extra security step, it did NOT utilize OAuth. That is NOT what happens in the new security process.

If I re-create my existing email, will TB glitch? How do I migrate my existing POP folders to the "new" version of the account?

AOL security update by 7DEC21 requires creating a new account, best way to migrate email files? Notably their instructions don't mention this...

Anyone do this already? Any glitches? What's the easiest way to put your old account data into the new one?

How does TB handle the fact that you have two identical emails with separate accounts, differing only in that one-time password?

And how do you access that password entry popup that ONLY appears during account setup?

Asked by FireFoxSucks 10 months ago

Last reply by k.quilt 9 months ago

  • Archived

Lost Thunderbird Profile

Last month my hard drive crashed. Had power, but couldn't reboot. I got a new PC and reinstalled all apps including Thunderbird. I had hundreds of e-mails that I had sa… (read more)

Last month my hard drive crashed. Had power, but couldn't reboot. I got a new PC and reinstalled all apps including Thunderbird. I had hundreds of e-mails that I had saved in various subfiles that are important to me. Now I cannot find them because the old profile is lost. I had backed up everything on iDrive, but I guess when I reinstalled Thunderbird, it created a new profile. I have followed all the suggestions to try to find the old profile, but with no success. I'm not a techy and am nearly 80 years old. Any ideas?

Asked by jgtodd42 1 year ago

Last reply by atErik 1 year ago

  • Archived

Mail won't send

I installed TB 91.6.1 on iMac, OSX 11.6.1, and migrated my existing profile in from an older computer. I can download and read incoming messages, read older existing mess… (read more)

I installed TB 91.6.1 on iMac, OSX 11.6.1, and migrated my existing profile in from an older computer. I can download and read incoming messages, read older existing messages, but cannot send. I've checked all the SMTP server settings, which appear correct and match the old installation. There is no error message when I attempt to send email. Nothing at all happens when I click the Send button. If it's a reply, the Send button is grayed out until replacing the recipient in the To: field.

I've also just discovered that my address book dis not port over to v91 as expected.

We use BlueHost for email, and I have had no problems using 78.6.0 on my old MacBook Pro. Wife is using 78.14.0 on another iMac with no issues. No firewall or antivirus software is involved in the new installation.

Any help for this??

Thank you, Carl Thor

Asked by cthor6359 7 months ago

Last reply by user4430792 6 months ago

  • Archived

Importing an Outlook archive file without Outlook installed

At work I used Outlook installed on my Windows office PC (or it may have been on the network). When I retired I bought a personal Windows 7 PC to use at home and copied a… (read more)

At work I used Outlook installed on my Windows office PC (or it may have been on the network). When I retired I bought a personal Windows 7 PC to use at home and copied all my personal stuff onto it. I apparently exported a file from Outlook archiving all my emails, which I migrated to my PC - it is called (My Documents) \Outlook\Personal Folder.pst.msf (10Kb). It appears all to be there when looked at in a hex editor.

Thus I no longer have Outlook itself on the PC - can I import this archive file into Thunderbird 78.4.0 32 bit?

Thanks

Asked by Wolstan_Dixie 1 year ago

Last reply by Matt 1 year ago