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Recovering/migrating email files

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunder… (read more)

The mother board on my old computer crashed and I needed to get a new computer. Old computer will not post or boot-up. Is there anyway to retrieve and transfer my Thunderbird email files to my new computer when the old computer will not post? Thanks!

Asked by ertter 7 hours ago

Last reply by david 6 hours ago

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 5 months ago

Last reply by sjallyn 4 days ago

Thunderbird 102 automatically updated to 115?

''''''''RE: Thunderbird version 115 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 102 or earlier. A future releas… (read more)

''''''''RE: Thunderbird version 115 is only offered as direct download from thunderbird.net and not as an upgrade from Thunderbird version 102 or earlier. A future release will provide updates from earlier versions.''''''''

But my Thunderbird 102 automatically updated to 115. In doing so it deleted all my Sent folders and Sent emails. Profiles backed up under 102 are incompatible with the 115 profile!!! Eventually, I was able to click and drag most of the deleted emails from a backup of 102 to 115.

If 115 is not a direct update why did it automatically update with attendant issues?

Asked by fivish 5 months ago

Last reply by david 5 months ago

Password

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise al… (read more)

I recently reset my desk top and after that my thunderbird will not open without a password that I have not got. I need a simple way to find the password or otherwise allow me to reinstal a new download. I have tried for two days using lots of suggestions from web and help but I cant get past the request for a password

Asked by william jenkins 4 months ago

Last reply by Matt 4 months ago

TB now almost invisible

Yesterday you people helped me get layout.css.devPixelsPerPx to the right value. In reading other posts, and in an effort to make text larger (I'm visually impaired), I … (read more)

Yesterday you people helped me get layout.css.devPixelsPerPx to the right value. In reading other posts, and in an effort to make text larger (I'm visually impaired), I tried a value of 1.125. Now I see only a tiny black box where TB should be. I know it was stupid, But I desperately need your help. How can I find the config file and edit it with a text editor so the value is again -1.0. And I promise to not cause you generous people any more problems!!!!

Asked by pgschreier 5 months ago

Last reply by david 5 months ago

Message selection after delete

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond. - Open TB - Open Inbox to see all emails - Open an e… (read more)

I posted the following question 1 month ago. Can anyone help me with this, it's driving me crazy! Please respond.


- Open TB - Open Inbox to see all emails - Open an email, read it, delete it - Scroll down, reading email Subjects until I find another email I want to open (this may be 30-40 lines or more) - Open another email, read it, delete it

The cursor/highlight then jumps back up to the previously highlighted email (next to the first email I deleted). Now I don't know where I am, I don't know what email Subjects I have already looked at, I don't know where the next unlooked-at email is. In order to get back to where I was before I deleted the second email, I have to scroll down through many emails I have already scrolled through.

How do I stop TB from doing this? I want the cursor/highlight to stay right where it was before I delete any email, I do not want it jumping to some previous location.

Asked by MilusC 5 months ago

Last reply by sfhowes 4 months ago

Transferring Thunderbird/old emails to a new computer

Hello, I have a new computer set up and I have Thunderbird on an old computer with old emails that we no longer use. I'd like to set Thunderbird up on a new computer and… (read more)

Hello,

I have a new computer set up and I have Thunderbird on an old computer with old emails that we no longer use. I'd like to set Thunderbird up on a new computer and transfer all of the old emails to the new computer so old emails can still be checked.

Can you please show me how to do so and how to migrate this old data and set up Thunderbird on a new device?

Thanks, Tyler

Asked by fourstar1 5 months ago

Last reply by david 5 months ago

Thunderbird 115, email import from Outlook, immediately says "No Profile Found"

I'm trying to migrate old messages (stored under pop) in an outlook .pst. choosing Tools, Import, then selecting Import from Outlook, immediately gives a "No Profile Fou… (read more)

I'm trying to migrate old messages (stored under pop) in an outlook .pst.

choosing Tools, Import, then selecting Import from Outlook, immediately gives a "No Profile Found" above the import tool.

I'm not even clear if this is referring to a Thunderbird profile, an outlook profile, or possibly a file in an import directly somewhere?

anyone have suggestions?

Asked by Leonard25 3 months ago

Last reply by sfhowes 3 months ago

I can no longer access my emails from my Thunderbird account on my pc. Thunderbird failed to find the settings for your email account.

All of a sudden I get: Thunderbird failed to find the settings for your email account and so I have no access to my local folders where I store all my emails. Any ideas… (read more)

All of a sudden I get: Thunderbird failed to find the settings for your email account

and so I have no access to my local folders where I store all my emails. Any ideas what has happened? And more importantly how I get back to my email interface on launch. Thanks in advance

Asked by juliatrout 3 months ago

Last reply by Matt 2 months ago

Problems Configuring Folders with Global Inbox

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wante… (read more)

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wanted email is placed there. I want my T-BIrd to receive all spam, and use T-BIrd's rules to then firmly isolate, or even delete, specific spam that I receive.

I've set up four email accounts, using a Global Inbox, so everything is together. While I had been using IMAP with Outlook, I understand I need to use Pop3 for this to work with Thunderbird, so I did that. But....

I am getting some emails with Thunderbird, but not all, even those addressed to me. Will leaving Outlook open during this transition period prevent T-Bird from working properly? Likewise, can gmail.com be open when trying to debug messages? I just sent myself a gmail message, which was received in Outlook, but not in T-Bird (and I couldn't find it in Gmail either, which is /really/ confusing).

Oh, shoot, I tried sending mail using my Gmail account from Thunderbird, and it failed. I went to look up Server settings for Gmail with T-Bird, and the article said I'd have to use IMAP, which I cannot use if I want to have the Global Inbox. So, is use of T-Bird dead for me, if I require/desire a Global inbox?

Of the emails I've received so far, only one is marked by T-Bird as Junk, which I can identify by the red color, and when I click on it, I have a "Not Junk" button. But there is no Junk folder, which is where I thought it would be.

Asked by Rick Raisley 5 months ago

Last reply by Matt 5 months ago

Reverted to ver 102.7.1 -- How do I get my old accounts & mail?

I found the only way to get rid of Supernova 115 was to revert back to a prior virtual machine that had ver 102.7.1. Ver 102.7.1 would not accept the Supernova profile. … (read more)

I found the only way to get rid of Supernova 115 was to revert back to a prior virtual machine that had ver 102.7.1.

Ver 102.7.1 would not accept the Supernova profile. I created a new profile.

Creating the new profile did not even ask me about existing accounts & existing mail. How do I get the accounts and mail in the old profile and move/copy them to the new profile?

Thanks so much, Mark.

Asked by Mark Filipak 5 months ago

Last reply by Matt 5 months ago

The STAT command did not succeed

Why am I getting the following when getting messages with the new update of Thunderbird? The STAT command did not succeed. Error getting message number and sizes. Mail… (read more)

Why am I getting the following when getting messages with the new update of Thunderbird?

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmal.com responded: (AUTH) invalid credentials.

David Forrest dforrest@vincysurf.com

Asked by dforrest 5 months ago

Last reply by Matt 5 months ago

Lost My Local Folders

I purchased a new computer and downloaded and installed Thunderbird using the instructions for installation for the att.net server. It seems to have downloaded all the ma… (read more)

I purchased a new computer and downloaded and installed Thunderbird using the instructions for installation for the att.net server. It seems to have downloaded all the mail from the "inbox" and is continuing to receive mail but none of the sub folders under the "Local Folders" were brought over. I've read this thread (https://support.mozilla.org/en-US/questions/1363277) but can't seem to understand what it is I'm supposed to be looking for or do. The new PC has a 225 mb SSD on which all the programs are installed (drive C:) I searched for files containing "Thunderbird" and found several one of which is C:\Users\Dell\AppData\Roaming and another named C:\Users\Dell\AppData\Local. This happened when I had a new hard drive installed in my old computer but I can't seem to remember what I had to do to get everything back onto the new equipment.

Can someone help me to get these folders, and the mail they contain, back?

Thank you, Joe

Asked by joseph-rowland 3 months ago

Last reply by Wayne Mery 3 months ago

Gmail won't allow Thunderbird access.

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login an… (read more)

System is win 11, latest TB, personal gmail account of long standing. I want to use TB as my email program for gmail. After installing TB, it asks for my gmail login and password, and recognizes the account, defaulting to IMAP, Oauth2, etc. When I press "done", I get a google screen saying that TB want authorization to access gmail files. But when I press "allow", the TB page shows an error message under the password field reading "Unable to log in at server. Probably wrong configuration, username, or password." I understand it is looking for my gmail username and password, and these are correct. I have tried this many times, including with variations: removing and reinstalling TB, creating a pw just for TB in gmail (subsequently deleted). I have read all of the gmail installation help notes at Mozilla. Most relate to a 2022 change in gmail re Oauth2. Nothing helps. Any advice?

Asked by craig.k7cej 3 months ago

Last reply by Matt 3 months ago

Message Filters

I'm trying to locate the file that contains the message filters for Thunderbird. I'd like to be able to move them between email accounts and back them up. Even better w… (read more)

I'm trying to locate the file that contains the message filters for Thunderbird. I'd like to be able to move them between email accounts and back them up.

Even better would be an add-on that works for exporting and importing Message Filter rules.

Thanks!

Asked by gekaufman 5 months ago

Last reply by sfhowes 4 months ago

downgrade thunderbird on linux

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)? For my last update (yum update -y) I got Thunderbird 115 which has lots of problems. … (read more)

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)?

For my last update (yum update -y) I got Thunderbird 115 which has lots of problems.

If I try “yum downgrade thunderbird”, I get the error: Last metadata expiration check: 3:43:41 ago on Tue 14 Nov 2023 04:57:52 PM EST. Package thunderbird of lowest version already installed, cannot downgrade it. Dependencies resolve

I downloaded: https://archive.mozilla.org/pub/thunderbird/releases/102.9.1/linux-x86_64/en-US/thunderbird-102.9.1.tar.bz2 but when I unzip and click the thunderbird icon, Thunderbird doesn’t pick up my Thunderbird profile. I saw some windows downgrade tutorial that said to delete compatibility.ini from profile but when I deleted compatibility.ini Thunderbird still doesn’t pick my profile.

Asked by a0021 4 months ago

Last reply by Matt 4 months ago