Thunderbird Support Forum

Hello,

I just copied my whole profile folder from a Debian 12 (Thundebird 115.7) to a Ubuntu 22.04 (Thunderbird 115.8). I expected when running it, to find it in the exact same state because, as what I'm aware of, everything is stored in the profile and nowhere else on the filesystem.

But, I found that: - my favorite folders (around 10) weren't there (well, only 1 of them) - A lot of mails were in "unseen" state (not the unread/read marker, but that star that appears the first time you open a folder for mails that has just been downloaded), where they were already seen

So my concern is about where/how are those values supposed to be stored, and why they don't seem to "migrate" as well? And, may there be some other things that didn't come too?

I want to import my old emails from another thunderbird installation to this one. Both on the same computer. My old thunderbird installation had the local folders set up to point to an external SSD. I hadn't used it in a few years, and when I restarted thunderbird it lost all of my local folder information. I moved the email files (e.g. 2006 and 2006.msf) from the SSD into the local folder of the installation (I found the local folder from Troubleshooting Information). It's still not showing up. First screenshot is of the files I copied and pasted.

I also tried importing but there was an error, second screenshot is of the error.

I added a new email account to my existing Thunderbird running other email accounts and it only loaded the Inbox from the newly added account and none of the other folders and sub-folders. What did I do wrong or not do? Grateful for any help please. Full disclosure - I had had the newly added account on this Thunderbird before but it had a load of ghost folders and was missing many others, so I removed the account (under Account settings) and then re-Added it.

Hello! I have tried to install the normal Thunderbird on my PC for months now. Everytime all it does is count more and more files, folders etc. I can't get it to install. The two screenshots were made within a few minutes. I let it install for around an hour one time and it simply counted more and more files without ever moving in progress. I really don't know what to do. Restarts, redownloads, nothing works. Maybe someone knows what's wrong. Thanks!

Two same emails, but one does not accept my password, and the other does. And one shows (IMAP) at the end. I wanted to remove both and reinput as the rest of the emails. Can you assist?

I'm using Thunderbird on Linux Mint. The installation is the same one I've had for awhile, with two email accounts in it, one being GMail.

Today I changed my Google password. I expected Thunderbird to prompt me when the old password failed; and it did, except the window it showed me was entirely blank, except for a URL bar at the top which was to Google's domain.

I tried it several times, same result. I closed Thunderbird and restarted. This time the window prompting me about the GMail connection had stuff in it, but it showed a Thunderbird logo and seemed to want me to "log into Thunderbird" or something (not Google). I think I clicked a button to advance through that screen and something else went wrong, IIRC.

I decided to just delete the GMail account and rebuild it from scratch. In "create account"; it succeeds at finding a configuration for GMail, where IMAP is selected over POP3. I press the "Done" button, but a yellow bar becomes displayed:

Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsiMsgAccountManager.createIncomingServer]

And it also says "Checking password..." with a spinning hourglass that never resolves.

Any thoughts?

I'm giving Thunderbird a try because I'm unhappy with spam filters and rules not working in Outlook. I am tired of checking all my spam every day, to be sure that a wanted email is placed there. I want my T-BIrd to receive all spam, and use T-BIrd's rules to then firmly isolate, or even delete, specific spam that I receive.

I've set up four email accounts, using a Global Inbox, so everything is together. While I had been using IMAP with Outlook, I understand I need to use Pop3 for this to work with Thunderbird, so I did that. But....

I am getting some emails with Thunderbird, but not all, even those addressed to me. Will leaving Outlook open during this transition period prevent T-Bird from working properly? Likewise, can gmail.com be open when trying to debug messages? I just sent myself a gmail message, which was received in Outlook, but not in T-Bird (and I couldn't find it in Gmail either, which is /really/ confusing).

Oh, shoot, I tried sending mail using my Gmail account from Thunderbird, and it failed. I went to look up Server settings for Gmail with T-Bird, and the article said I'd have to use IMAP, which I cannot use if I want to have the Global Inbox. So, is use of T-Bird dead for me, if I require/desire a Global inbox?

Of the emails I've received so far, only one is marked by T-Bird as Junk, which I can identify by the red color, and when I click on it, I have a "Not Junk" button. But there is no Junk folder, which is where I thought it would be.

How do I downgrade to an older version of Thunderbird on Rocky Linux (RHEL clone)?

For my last update (yum update -y) I got Thunderbird 115 which has lots of problems.

If I try “yum downgrade thunderbird”, I get the error: Last metadata expiration check: 3:43:41 ago on Tue 14 Nov 2023 04:57:52 PM EST. Package thunderbird of lowest version already installed, cannot downgrade it. Dependencies resolve

I downloaded: https://archive.mozilla.org/pub/thunderbird/releases/102.9.1/linux-x86_64/en-US/thunderbird-102.9.1.tar.bz2 but when I unzip and click the thunderbird icon, Thunderbird doesn’t pick up my Thunderbird profile. I saw some windows downgrade tutorial that said to delete compatibility.ini from profile but when I deleted compatibility.ini Thunderbird still doesn’t pick my profile.

When I try to set up Thunderbird on a new computer, it won't connect. And Thunderbird changes the port settings that the provider uses to something else. So I can't use thunderbird with my email address: sheilah@got.net

Hello everyone,

Does anyone know how to import an outlook pst file?

I tried Local folders/Import/Import from Outlook, but Thunderbird says "No profile found".

I have set up a mozilla profile. Where to insert account details in a way Thuderbird recognises me and allows me to import outlook files - I would like to see my e-mails in Thunderbird, which I have previously received and sent off with Outlook.

Thank you all for your help in advance!

Have a wonderful year 2024!

Best, Farkas

I am replacing my old PC with a Mac that is running Sonoma. I’m a new Mac user so this is brand new to me. I have moved my Tbird profile from one PC to another. But moving to a Mac is brand new to me.

I have no idea where a Mac stores files or how to download to the right place.

Would you please walk me through, step by step, how to download my Tbird profile from my PC to my Mac so I will have all of my old email?

I have been using Tbird for decades and do not want to lose that email in my move to Mac.

Many many thanks in advance for your support.

I backed up a zip file using Thunderbird's built-in export backup function, reinstalled the system, and downloaded the latest Thunderbird. After importing, the password memorized by the password manager could not be recovered.

I used a primary password

There is no prompt to enter the master password when importing. There may be a process error here ?

Fortunately, I passed firefox_decrypt The project decrypted the password and filled it into the password manager

I am running Thunderbird 115.5.0 on a Win 7 Pro PC (yeah, I know). I recently retired and am trying to change from my work e-mail settings to my personal Gmail account. I have the incoming server set to pop3.gmail.com and the port to 995. Authentication is SSL/TLS and normal password. The outgoing server is set to smtp.gmail.com and authentication is No Authentication, with port 465. When I click on the Get Messages icon Thunderbird doesn't seem to do anything. Is there something else I need to do, or does one of the settings need changing?

Thanks!

David Ansley

hey all

when i downloaded and installed Thunderbird beta it imported my account settings fine, but lost the list of automatically allowed image loading emails/urls so now i have to add everything again.

if i switch back to the stable release, how can i make sure this list is kept?

feedback - you may want to provide some way to automatically import that going between versions so its not lost (i couldn't find it after switching) and even export all settings for backup - i remember having to change region etc info (im in Australia).

Is there anyone "out there" with recent experience with S/MIME Entrust? I've migrated to a new laptop and imported my certificate. I've had people with whom I exchange encrypted emails on "old" laptop send me digitally signed emails, but I cannot get their certificates. Since Entrust has outsourced this product to a German company, I find they are not particularly helpful in this area. Can anyone step me through verifying steps and troubleshooting? Thank you

All of a sudden 4-5 days ago I no longer can receive my Washington Post, only way is to scroll way down to last known one. What in blazes is going on at Tbird? Who is responsible? Is there anyone who can put it back at once? Yes my subscription is valid. If all of you refuse my small request, it means I have to PAY my own tech support, which is not fair of you. I don't care who messed it up; I only want my paper back NOW. I have noticed that Tbird is now run by volonteers; is that the problem? PLEASE help. Thank you