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"usermod: user user is currently used by process" while using (trying to) thunderbird to back up my gmail account's data ...

on debian live: $ uname -a Linux debian 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (2022-09-02) x86_64 GNU/Linux I am running: $ thunderbird --version Thunderbird 91.13.… (read more)

on debian live:

$ uname -a Linux debian 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (2022-09-02) x86_64 GNU/Linux

I am running: $ thunderbird --version

Thunderbird 91.13.0

to download all the data in my gmail account via POP3, but Thunderbird seems to be making assumptions about where to put your data and I haven't found a way to tell it where to put it; so, since it uses the user's home directory, the only way I think you could easily put the data where you want is by changing it, but I can't:

$ usermod --move-home --home "${_NEW_HOME}" "${_WHMI}" usermod: user user is currently used by process 1141 $ sudo ps -aux | grep 1141 user 1141 0.0 0.1 15600 9144 ? Ss Nov05 0:00 /lib/systemd/systemd --user user 50636 0.0 0.0 6244 712 pts/0 S+ 06:42 0:00 grep 1141

Unless they both try to exclusively access /etc/passwd, I can't understand how /lib/systemd/systemd could possibly relate to usermod.

Why is it TB doesn't have --data-type (POP3 or IMAP, ...) and --data-dir options you could enter in the command prompt at start up?

I am hacking my way around to be done with it. I am sure you have a very solution to my kind of problem. Any suggestions?

Asked by Albretch 1 year ago

Answered by Matt 1 year ago

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How can I import Outlook 2013 PST file to TB v102?

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of importa… (read more)

I did this many years ago on an old PC but don't remember how. I have a new laptop and I'm trying to import my Outlook PST archive to TB. It contains 30 years of important emails. I'm trying to get away from MS's Office - it's become too expensive.

I tried to use TB's tools>import>import from Outlook but I get an error message saying "no profile is found".

Can I do this within TB or do I need a 3rd party app? If so, is there a reliable one?

Thanks in advance.

Asked by blueboy714 1 year ago

Answered by sfhowes 1 year ago

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thunderbird setup stuck checking password

I can't setup my email account on a new machine. I have Windows 11 pro I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and… (read more)

I can't setup my email account on a new machine. I have Windows 11 pro

I tried a few times uninstalling Thunderbird and reinstalling. Deleting the Profile in between and restarting. It still gets stuck during set up on checking password.

If i try manual setup and Re-test, i get the message "incoming server already exists" HELP

Asked by Swaasje 1 year ago

Answered by david 1 year ago

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Thunderbird inbox has messages, but they don't show on the screen.

I just completed changing the storage location for Thunderbird email messages, from AppData/Roaming to a new Thunderbird folder under Documents. This was to ensure that … (read more)

I just completed changing the storage location for Thunderbird email messages, from AppData/Roaming to a new Thunderbird folder under Documents. This was to ensure that my computer quick-backup utility would save emails. I followed Mozilla instructions and all went well, everything seems still to work just fine, except that one POP email account shows nothing in the appropriate Thunderbird Inbox now. Sent messages show up, and new incoming messages to that account go into the Inbox and show, but all the old ones from before the location change just don't populate the Inbox listing area. The Inbox file at the new location has messages in it, I can see and read them with Notepad, but there's no corresponding Inbox message list for that one account. What could have gone wrong, and is it possible to somehow 'activate' the old messages so they show, or move them again from the original AppData/Roaming location to the new one? Thanks!

Asked by Electrojim 7 months ago

Answered by Electrojim 7 months ago

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Emails from LOCAL Folders missing when moving them to a new Windows 11 PC

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without succe… (read more)

I've just got a new Win 11 PC and have followed the method to transfer all the emails in my Local folders to the new PC. TBH I've tried many of the methods without success.

I've copied the folders from the relevant directory on the old Win 10 PC onto a USB. With TB closed on the new PC I've copied the folders from the USB to a new Folder in Local Folders directory.

When I open TB, of the ~7,500 emails I copy, only 282 appear

I've tried this many times now with no luck What am I doing wrong please?

tia Pete

Asked by retepgr 1 year ago

Answered by retepgr 1 year ago

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Does Thunderbird keep a copy of emails from an IMAP account or is it just a window?

My wife has been using Cox Webmail for years and has about 30 subfolders with stuff she needs to keep. We are finally pulling the plug with cox and so that email will be … (read more)

My wife has been using Cox Webmail for years and has about 30 subfolders with stuff she needs to keep. We are finally pulling the plug with cox and so that email will be terminated with them.

My question - If I setup Thunderbird as IMAP does it just point to those emails and folders on the Cox servers, or does Thunderbird actually keep those emails within itself locally? My fear is that I set the Cox account up in Thunderbird and all appears well, I then close the Cox account and then Thunderbird is empty.

I've got forwarding turned on in the Cox account and that works fine, but I see no option within Cox to export all the subfolders.

Appreciate any help!

Thanks,

David

Asked by dweesner 1 year ago

Answered by david 1 year ago

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Upgrade to Thunderbird v115 has lost me access to emails/folders/contacts

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, … (read more)

After the automatic upgrade to 115.2.2, I have lost access to all my folders, emails and calendar entries. But I can still see my addresses by using Tools/Address Book, and my filters by using Tools/Message Filters.

When I started Thunderbird for the first time on 115.2.2 I got to the usual message page which had all the tabs of the "open" emails I had when I last closed Thunderbird. But there was no sign of my folders and I couldn't get to any other messages (See first screenshot). I also had a second occurrence of Thunderbird running (I could have hit the icon a second time) that didn't show the tabs I had on the first screen. (No screen shot)

On a previous post here https://support.mozilla.org/en-US/questions/1424153 it was suggested that I try Troubleshoot mode. That made no difference and at that time I had no folders showing, and just two tabs. I suspect after that I deleted the tabs.

Now I get a completely blank page in what is usually the message/folder area. Also the button for the address book above the message pane has now gone disappeared (Second screen shot), and I can find no way of accessing my previous (10years+ of messages).

It looks to me as if something is wrong in the profile.

Where do I go from here?

Asked by mara1618 6 months ago

Answered by Wayne Mery 6 months ago

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Copy/Paste contacts into a new list under Personal Address Book

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately … (read more)

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

Asked by gvonderheyde 1 year ago

Answered by gvonderheyde 1 year ago

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cannot change storage directory.

After install, I cannot receive/sync my messages from yahoo, gmail, or other accounts. In trying to troubleshoot, under advanced server settings, I get the error message … (read more)

After install, I cannot receive/sync my messages from yahoo, gmail, or other accounts. In trying to troubleshoot, under advanced server settings, I get the error message that the storage local directory is invalid. Your scripts automatically set the directory as /data/home/user/.thunderbird/....however the default directory cannot be edited in the window. When I browse for other directories, your application will not show hidden files, therefore I cannot select the directory which was already installed by thunderbird at /home/user/.thunderbird... This should be reported as a bug as there is no means to select the appropriate directory. It cannot be entered directly in the window and cannot be selected through your browse application. My OS is NomadBSD, on FreeBSD13-RC6.

Asked by tthenrie 1 year ago

Answered by tthenrie 1 year ago

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INBOX-1.msf INBOX-2.msf ... INBOX-N.msf

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak) Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folde… (read more)

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak)

Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox (All Folders). Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. Thunderbird see this, but ignores the contents. Instead it created a new inbox, INBOX-1.msf And then every time it starts it creates a new iteration, INBOX-2.msf, etc.

Removing all *.msf files did not change a thing. Still an empty inbox and no other folders shown. And the iterations of INBOX-N.msf continue.

Any ideas on how to resolve this?

Asked by BobG 1 year ago

Answered by BobG 1 year ago

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How do I delete local copies of email out of the synchronization target of 90 days while keeping the remote copy on gmail?

I have set the synchronization target to be 90 days inside the account settings. Upon compacting the folders and restarting thunderbird, the messages outside of that ran… (read more)

I have set the synchronization target to be 90 days inside the account settings.

Upon compacting the folders and restarting thunderbird, the messages outside of that range is still in their respective folder.

Is there a way for me to delete the ones out of range, but keep a remote copy on gmail?

Asked by Concrete03 1 year ago

Answered by Concrete03 1 year ago

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Flatpak: Email folders not showing after migration.

Moving to a new laptop, running Fedora 36, with Flatpak. Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the cont… (read more)

Moving to a new laptop, running Fedora 36, with Flatpak. Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox. Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. While that location is correct, the email folders still do not show for the account. I "Browsed" to them again, and now the Local directory shows /run/flatpak/doc/8cad13c1/mail-remote However, that did not help, as email folders are still not shown. What am I missing here?

Asked by BobG 1 year ago

Answered by BobG 1 year ago

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Migrating Thunderbird, Win 10 to Win 11

Hi. I've recently set up a new computer. I'm a Thunderbird user. My old computer is running Windows 10. My new one runs Windows 11. I'm running the same (current) vers… (read more)

Hi.

I've recently set up a new computer. I'm a Thunderbird user.

My old computer is running Windows 10. My new one runs Windows 11. I'm running the same (current) version of TB on both computers.

I can't get my emails to move from one computer to another. I know, this sounds dumb, but it isn't; my email provider uses a weird hybrid of POP3 and IMAP, and just "connecting" didn't do the trick; in fact, adding my account to TB under 11 ate most of my emails on the server because the default TB/POP3 setting kills all old emails after 14 days.

Fortunately, my old emails still live on the Windows 10 computer because it DOESN'T do that.

I have tried export/import, but that doesn't work because my account is very old, very large, and creates a 5GB file. I've tried just MOVING it, but TB isn't picking up the old stuff correctly.

I'm pretty sure this is a TB 10/11 incompatibility for one simple reason: when I export just my address book from the 10 installation the import fails on the new (11) machine, BUT when I export it from another machine that's already running 11 I can import it on the new machine.

How do I export mail from TB on 10 and import on 11 ?

Thanks!

Asked by jeff236 8 months ago

Answered by jeff236 8 months ago

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New PC - Local subfolders not displayed

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created … (read more)

I have installed tbird on a new win10 pc as imap and copied my appdata/roaming/thunderbird from the old pc. However all the subfolders of Local Folders that were created on the other machine are not displayed. The only fodlers showing under Local folders are Inbox, Trash and Outbox. All the transferred sbd files are present so the copy process was ok and the profile is identical. How do I fix this?

Asked by admin442 1 year ago

Answered by david 1 year ago

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Moving Thunderbird to New Computer

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working. The original computer is Windows 10 and has had … (read more)

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working.

The original computer is Windows 10 and has had Thunderbird installed for a long time and was recently updated to 102.14.0 (64 bit). The new computer is Windows 11 with a clean install of 102.14.0 (64 bit). When I copy the folders from the old computer to the new one and launch Thunderbird, it is not recognizing that the profile has been copied over, there are no email accounts, etc.

I did note that the folder structure is different - the old one was under Mozilla Thunderbird and the new one is just Thunderbird; the Profile folder on the old one is Profile and the new one is Profiles and some of the files are different.

Any ideas on how to successfully migrate this?

Asked by jdaviewalter 8 months ago

Answered by Wisewiz 8 months ago

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How do I restore gmail subfolders and can't get new gmail emails?

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails tha… (read more)

I've been using Thunderbird for years. I love it. Recently, my laptop crashed so I had to start from scratch. I added my gmail acct to Thunderbird but the only emails that populated were older ones, stopping in about 2019. New emails won't populate (although they're on gmail.com site) and I've lost all of my sub folders (although they're on the gmail.com site, aswell).

1) What do I need to change in the Thunderbird settings to receive new emails and... 2) Is there any way to restore all of my subfolders

Cheers, all.

Asked by Monk3y 1 year ago

Answered by Monk3y 1 year ago

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Does a Thunderbird IMAP account work on more than one PC and sync on both

Hi, I hope someone can help me. I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding … (read more)

Hi, I hope someone can help me.

I'm using Thunderbird Version 102.4.1 on a 7 year old laptop and it's getting to the end of life with numerous driver and non responding problems. Also, it is not compatible with Windows 11. I have linked 3 Yahoo mail and 4 Gmail accounts to Thunderbird on it and they work really well. All are IMAP server settings. I have just bought a new laptop, an early Black Friday deal, and hope to set it up the same as my existing one, so when the old one dies, as it's likely to, I will still have access to the same programmes and emails.

I know I can access Gmail emails direct on any device and they are always up to date - is that called synced? What I don't know is if all email accounts will be synced or the latest - if I use Thunderbird on both laptops. If I delete an email on one device will it be deleted on the other device.

If this is possible, do I download Thunderbird on the new laptop, then set up the accounts for each email and just enjoy from there, OR do I have to copy the profile from the old device to the new one.

I love browsing, streaming etc. but hate trying to get my PC set up or sorting out problems with it. Presume I know very little if you are replying. I have never had two working laptops before so never had to worry about syncing.

Asked by PhilG 1 year ago

Answered by david 1 year ago

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Import outlook files to thunderbird

Hi, Help article recommends installing installing version 31.8 of thunderbird and importing outlook files using that, then upgrade to the more recent version of thunder… (read more)

Hi,

Help article recommends installing installing version 31.8 of thunderbird and importing outlook files using that, then upgrade to the more recent version of thunderbird. However having installed 31.8 when I try to import the pst files, I'm told that thunderbird can't find mail to import. There appears to be no option to browse for the files. My outlook files are in the usual folder - documents/outlook files but thunderbird can't find them.
I'm trying to import historical emails and haven't set up an email account yet in thunderbird. Would it make a difference if I set up the account then tried to import old emails or would something elase make a difference. Any ideas would be very welcome.

Regards Steve

Asked by mist979797 4 months ago

Answered by sfhowes 4 months ago

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How to import feeds from OPML file

I want to import an OPML file with RSS feeds into Thunderbird. However, the option to import feeds is not shown under Tools -> Import as your site says it should be (s… (read more)

I want to import an OPML file with RSS feeds into Thunderbird. However, the option to import feeds is not shown under Tools -> Import as your site says it should be (see the screenshot). There also is no Import option shown when I select the RSS account. I am using Thunderbird 102 on Windows 11.

Asked by Björn Hermans 11 months ago

Answered by sfhowes 11 months ago