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Thunderbird Update Locks Me Out

Since updating my iMac to Thunderbird 78.4.2 last night, I cannot pull in anymore email. It won't accept my password for the ATT server, though ATT will. How do I get hel… (read more)

Since updating my iMac to Thunderbird 78.4.2 last night, I cannot pull in anymore email. It won't accept my password for the ATT server, though ATT will. How do I get help to use this new update again?

Asked by S P Stetson 2 weeks ago

Answered by S P Stetson 2 weeks ago

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Deleting profiles

I have copied my profile from the very small C: drive (W10) to the D: drive (SD card) on my Notebook and created a new profile to use the copied data. Now Thunderbird ope… (read more)

I have copied my profile from the very small C: drive (W10) to the D: drive (SD card) on my Notebook and created a new profile to use the copied data. Now Thunderbird opens using the data on that D: drive.

Naturally I now want to free up the space on my C: drive, but I get very confused about folders and profiles in TB. What is it safe to delete from the C: drive without impacting on anything else?

I've seen other posts about losing everything when doing this - which would be a bit of disaster since it took a whole afternoon of trial and error to set everything up! (Although I do have full backups!)

Could anyone advise me? (Baby steps please!)

Asked by pmcabinet 1 week ago

Answered by sfhowes 1 week ago

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Migration from 32 bit to 64 bit

I am running Windows 10 64 bit but my Thunderbird is 78.5.0 32 bit. Is it possible to, easily, migrate to the 64 bit version? If there's any chance of the migration being… (read more)

I am running Windows 10 64 bit but my Thunderbird is 78.5.0 32 bit. Is it possible to, easily, migrate to the 64 bit version? If there's any chance of the migration being flakey or a risk of anything being changed or lost I won't bother.

Asked by BSM1 1 week ago

Answered by Wayne Mery 1 week ago

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Can't import to migrate from Outlook 2010

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find a… (read more)

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find anything to import. It might be that I have Outlook installed in a non-standard location; can I point Thunderbird to that location somehow?

Asked by john454 2 months ago

Answered by sfhowes 2 months ago

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Can't login to Outlook account with OAuth 2

Hi, I have an old email account with the address j*****@netcabo.pt that some years was migrated to Microsoft Outlook by the Portuguese ISP. I can access this account on t… (read more)

Hi,

I have an old email account with the address j*****@netcabo.pt that some years was migrated to Microsoft Outlook by the Portuguese ISP. I can access this account on the webmail and on the Mail App from Windows 10, but I can’t login in Thunderbird. I’m following the server configurations that are available on https://outlook.live.com/mail/0/options/mail/accounts, namely

IMAP Server name: outlook.office365.com Port: 993 Encryption method: TLS

SMTP Server name: smtp.office365.com Port: 587 Encryption method: STARTTLS

I’m choosing OAuth2 as “authentication method”. The problem is that when the Microsoft login windows appears, it doesn’t recognize the email j*****@netcabo.pt, it says it must be a wrong address and I should change it or else to contact the administrator (see the figure). I’m sending a picture in attachment. It seems a bug on the OAuth2 app.

Thanks for your help.

Regards, João Esteves

Asked by jmbesteves 2 weeks ago

Answered by sfhowes 2 weeks ago

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Automatic update to Thunderbird 78.4.0 - Can no longer send of receive email

An automatic update on October 23rd from 68.12.1 to 78.4.0 and I can no longer send of receive email. The error message is: Sending of the message failed. Peer using un… (read more)

An automatic update on October 23rd from 68.12.1 to 78.4.0 and I can no longer send of receive email. The error message is:

Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to mail.hiwaay.net must be corrected.

I have used Thuderbird with hiwaay.net for 20 years and would prefer to role back to 68.12.1, the update installed on October 1, if possible. Thank you much! Nancy

Asked by william35 1 month ago

Answered by Toad-Hall 1 month ago

  • Solved

Security protocol error when sending emaila

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a … (read more)

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a security protocol that isn't enabled'

Now then, I use exactly the same set up on two other computers but with a older Firefox but all with exactly the same Email versions of an ealier Thunderbird.

Question 1. How the blazes can I stop this error?

Question 2. Why is it that I have to answer Cookie permissions before going to a web site.

Question 3. How the hell do can you turn Google search suggestions off - YES, I have search suggestions disabled! The only sure way is to block them with ADblock - WHY can't it be done in Firefox, paying a sum are they?

EDIT: The link should read-: website-archive.mozilla.org

Dave

Asked by EF80 1 month ago

Answered by jscher2000 1 month ago

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Windows 10 2004 update. Thunderbird wont update - "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now"

Upgraded windows to 10, 2004. Thunderbird has also upgraded. Click on Thunderbird icon (icon is a box with cd) Pop up says. "Your computer must be restarted to complete … (read more)

Upgraded windows to 10, 2004. Thunderbird has also upgraded. Click on Thunderbird icon (icon is a box with cd) Pop up says. "Your computer must be restarted to complete a previous upgrade of Thunderbird. Do you want to reboot now"

I go a head and reboot my computer but nothing changes.

Go back to Thunderbird and the icon (icon is a box with cd) is still the same and the same pop up appears when i log in.

I have rebooted my computer several times with no change.

Asked by gal924 2 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Solved

Copied Thunderbird folder from mac to windows but it isn't working

I want to move Thunderbird from mac to windows. I copied Thunderbird folder following exact steps provided at Mozilla support. https://support.mozilla.org/en-US/questions… (read more)

I want to move Thunderbird from mac to windows. I copied Thunderbird folder following exact steps provided at Mozilla support.

https://support.mozilla.org/en-US/questions/1257585

When I open Thunderbird on windows it prompts to create email ID and doesn't open copied profile from mac.

TB version on both is 78.4.3. Windows 10 and mac are updated.

Asked by bharti.fotedar 2 weeks ago

Answered by bharti.fotedar 2 weeks ago

  • Solved

How to copy or import old e-mails?

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC.… (read more)

I got a new desktop box and installed Kubuntu on it. On my old box (Mint) I used Thunderbrid and I want to preserve my years of e-mails I stored on mail folders on my PC. On the new box I created my e-mail account making sure that it was not using the default mbox (all e-mail in 1 file) but maildir (each e-mail in its own file) as on the old box. But when I copy the "Local Folders" from my old to my new Mail directory, Thunderbird does list the directories (with subdirs " cur" and "tmp"), but does not appear to recognise the e-mail files.

In Thunderbird under menu there is "Tools" that has a wizard " Import". However when I select to import Mail, I only get a message "No application or file to import data from was found."

So how can I import my old mail files in the new Thunderbird instance?

Asked by tpeters 5 months ago

Answered by tpeters 4 months ago

  • Solved

Latest Upgrade lost all old email, Message Filters etc

I upgraded to the new version of Thunderbird not long ago and I was not able to get any new emails. The settings seemed to be correct but would not retrieve any new email… (read more)

I upgraded to the new version of Thunderbird not long ago and I was not able to get any new emails. The settings seemed to be correct but would not retrieve any new emails.

I decided to download a copy of Thunderbird and reinstall. When reinstalling I got the message - "A newer version of Thunderbird may have made changes to your profile ..." - I hit the Create New Profile button and set up a new profile. Now I have all of my emails download that are on the server - 1 month's worth - and up to date.

The problem is that now I have lost all of my old emails, message filters etc. Can anyone assist me with getting all of these back?

Asked by tony.brown318 2 weeks ago

Answered by tony.brown318 2 weeks ago

  • Solved

thunderbird 78 - most of addons are not working

Hi, My wife and I had the bad surprise to have an automatic update on thunderbird 78. We lost all the addons as most of them can not work anymore. the aspect is only blac… (read more)

Hi,

My wife and I had the bad surprise to have an automatic update on thunderbird 78. We lost all the addons as most of them can not work anymore. the aspect is only black and white or grey...Terribly depressing

I don't understand why, for this new update, it was automatic. The changes are so deep, the consequences so huge for the users. I choose Thunderbird, for me and the people I work with, because it's open source and you can customize. But with this version, we lost what was making it so nice. Of course I uninstall it. So disappointed to loose my friend thunderbird....

Asked by Organdi 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

Where is version 68.12.0?

After having been upgraded to TB version 78, I've spent the last hour and a half reading through the community help areas and agreeing with users who say their important … (read more)

After having been upgraded to TB version 78, I've spent the last hour and a half reading through the community help areas and agreeing with users who say their important extensions don't work with Ver. 78 and I want to go back! I've read about "download ver. 68" and follow these X-steps.

Well, I'm stumped at simply trying to locate Ver. 68! I've searched every way I know, and all I find is Ver. 68.12.0 Release Notes. Nowhere can I find "download".

Feel pretty stupid right now if I can't even FIND the Ver. 68 file!

Can someone please direct me to the download file?

Oh, and once I find the file, I read that I'm supposed to uninstall Ver. 78 and then install Ver. 68. What happens to all my emails if I uninstall ver. 78? Won't uninstalling 78 delete them?

TIA, Sewlady

Asked by Sewlady 1 month ago

Answered by Stans 1 month ago

  • Solved

V78 cannot connect to imap

Hello, I accepted a prompt to download and install a new Thunderbird version. The old version functioned fine before this. After upgrade I have version 78.4.0 32 bit, ea… (read more)

Hello,

I accepted a prompt to download and install a new Thunderbird version. The old version functioned fine before this. After upgrade I have version 78.4.0 32 bit, earlier the history says 68.12.1.

Now imap does not work. I may hit F5 and sometimes I see "xxx@x.x: Connected to imap.xxx.x..." on the status line. Sometimes it is blank. No error message. But no new mails are shown. The online symbol to the left on the status row is all the time indicating "You are currently online".

Concurrently the same imap account works fine from my smartphone, using it from the same local network.

However, smtp seems to work, but when I send a mail I get: "Your message was sent but a copy was not placed in your sent folder (Sent) due to network or file access errors. You can retry or save the message locally to Lokala mappar...". I can save to local Sent and the email gets sent to the addressee.

I use Windows 10 64bit. Imap uses SSL/TLS and Normal password, on port 993. I have tried to start Thunderbird in Safe mode without Add-ins, but the same result.

Thanks beforehand Sven

Asked by sho4 2 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Solved

manually copy profile from TB68 to TB78

Hello, I understand that the TB78 version manages profiles and their data using a new format, as this page suggests: https://support.mozilla.org/en-US/questions/1307013 "… (read more)

Hello, I understand that the TB78 version manages profiles and their data using a new format, as this page suggests: https://support.mozilla.org/en-US/questions/1307013 "This is because version 78 reformatted all the .mab files as .sqlite files."

I don't have the TB68 installation file and it's not available on the "https://www.thunderbird.net/fr/" site. So I am forced to download TB78, the only one available on the site. Why not offer the older versions? Weird. My question: How do I get my TB68 profile directory back on my new hard drive with the TB78 imposed? You have to necessarily use a "downgraded" version with the command line "thunderbird.exe-P--allow-downgrade" (knowing that another impossible page to find explained that the setting "-P" launches the profile manager and that this is not useful for a single profile)? I prefer to get my TB68 profile back and not degrade the future TB78. This should be possible since this seems to be done automatically when TB updates take place automatically. But how to do it manually?

That's a little long. But no longer than my despair tonight. Thank you for your help

Asked by noel.pub 1 month ago

Answered by sfhowes 1 month ago

  • Solved

tbsync won't connect to gmail account

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The s… (read more)

I have been using TB for many years, but with the latest update to version 78 I cannot connect my Google contact list as the addon I used is not longer compatible. The suggestions I have read about is to use TBSync, which I have installed, but I can't get it to connect to my Google account. Each time I try autodiscover I get a message saying it has failed. I tried to manually enter the server name, but that wouldn't work either.

I can't find any support instructions in the Add In web site or on the Mozilla support site. Can anyone help?

Can I revert to an earlier version of Thunderbird?

Asked by ptbadams 4 weeks ago

Answered by sfhowes 4 weeks ago

  • Solved

Feedback to Thunderbird 78, Folder Symbols, Message Composing

Hello all, is there a preferred feedback-hub for thunderbird, something like user-voice? Since the update from 68 to 78 I was confronted with to much changes I couldn't h… (read more)

Hello all,

is there a preferred feedback-hub for thunderbird, something like user-voice?

Since the update from 68 to 78 I was confronted with to much changes I couldn't handle and thus have downgroaded again. Since I don't know where to post the feedback I will describe here what bothers me the most:

Folder symbols The new folder symbols are SVG, that's a plus and they could be colored, nice. But managing 50+ folders and re-color every one of them is too complicated and not intuitive. Because I'm sure that one time after coloring every folder, the setting is changed again (with a update or so) and all the work re-coloring the folders is gone (threshold to do the re-coloring by hand). Anyway, with those new symbols, I find it personally hard to find my folders. Somehow they all look the same. It would be nice to either select a variety of symbols or to set colors not only for each folder itself, but also for folder groups or special folders (like inbox or trash). To approach this I've learned a bit about the userChrome.css and could (at least) color my folders to a preferred color scheme (all inboxes are green and so on).

Message composing, no CC and BCC fields There is now an additional click needed to add CC and BCC fields. In the previous version you could simply hit the Enter-key and then there was a dropdown to select the field of the next mail recipient (like CC, BCC, answer to). Now the Enter-key goes to the subject text field, so enter has now the same function as the Tab-key? The CC and BCC fields could be changed in the userChrome.css to always be enabled, but hey: I'm not a thunderbird coder, I just simply want a user-friendly message composing window. And adding clicks and additional steps to create a message is (at least for me) not user friendly.

Thats why I would like to know, if there exists a feedback-hub or a "what's next" where I could find updates on those topics to give them a try. For the moment I stay with the 68 version, because it's way user-intuitive than the newer 78 version.

Best regards

Alain

Asked by Alain 2 weeks ago

Answered by Matt 2 weeks ago

  • Solved

Profole record loss

As of today I've updated my TB to recommended 78 version. After install, all my presets and add-ons disappear, what made my TB useless. Like an option, I tried to reinsta… (read more)

As of today I've updated my TB to recommended 78 version. After install, all my presets and add-ons disappear, what made my TB useless. Like an option, I tried to reinstall previous version to get back all my setting, however, it didn't work and asked me set all Mail profiles as new (full emails access been gone).

I reinstalled back TB 78 to just get back access to my emails (forget about previous version presets) and as a huge surprise - got same welcome window to setup Profile record as new.

Anyone can assist me to get back my access to emails I use to run via PB? Or data is completely lost?

Thank you in advance for assistance.

Asked by eiTank 3 weeks ago

Answered by Toad-Hall 2 weeks ago

  • Solved

Update Thunderbird to 78.4.0 (32-bit)

Folks Current environment: Windows 10 Professional 2004 build 19041.572, Firefox 64 bit version 82 After the update all status icons are missing. Such as :- Status icons … (read more)

Folks

Current environment: Windows 10 Professional 2004 build 19041.572, Firefox 64 bit version 82

After the update all status icons are missing. Such as :-

Status icons in folder pane\ Status icons in message pane Calendar etc at top of screen Online/Offline status in status bar

I have attached a screen shot of the application.

Noel Klibbe

Asked by Noel.Klibbe 1 month ago

Answered by sfhowes 1 month ago