Thunderbird Community Forum

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

I am installing Thunderbird on my new laptop (Windows 11 Pro). I have used Thunderbird for years on my old Windows 10 machine. I am having difficulty configuring Thunderbird on the new laptop. When I sign in with my email account, it detects the configurations; but when I select 'Done' - it hangs on 'confirming password...'.

I have screen captures of the configuration windows and the configuration requirements from my email provider (shaw.ca); but cannot upload them below (too large?)

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The files don't display anywhere in Windows explorer. I am able to transfer all other files such as jpg. and pdf. files from the desk top computer to the external drive by dragging and dropping, but I can't locate the Thunderbird local email files so as to be able to drag and drop.

I had several address books with selected contacts under my Personal Address Book so that I was able to select them for sending emails to selective groups. Unfortunately my system crashed and I had to reinstall my OP system including Thunderbird. When I upgraded to a new version of Thunderbird I was unable to migrate the contacts within those list to the new address books, unfortunately I don't remember which version caused the change except it was when they moved the address book icon to the left side of the screen. I had copied the respective sub address books to .csv files. How can I import the selected .csv files to a sub folder under my Personal Address Book? Also, how do I copy/paste individual or groups of contacts from one file to another?

Hi, I know there's a previous post on going from 64 bit to 32 bit but I can not get it to work. Is there anyone that can give me instructions on how to do this? Quickbooks will not work with the 64 bit version.

Running macOS 13.3.1

Just upgrade to Thunderbird 102.10.1 from Thunderbird 102.10.0 TB will now only part open - keeps getting stuck. I have a couple of 365 accounts in it. Downloaded Thunderbird 102.10.0 and copied over to try and revert but still the same issue.

Folder pane opens but not preview pane and then it locks up - have to force quit.

Any ideas? thanks Carl

I want to import an OPML file with RSS feeds into Thunderbird. However, the option to import feeds is not shown under Tools -> Import as your site says it should be (see the screenshot). There also is no Import option shown when I select the RSS account. I am using Thunderbird 102 on Windows 11.

Is it possible to run one instance of Thunderbird on a single PC and connect to two different POP servers concurrently please?

Our ISP is dropping web hosting and we have one email address that uses the hosted server address (eg neddie@goonshow.com.au) and the other the address of the host ISP (seagoon@isp.com.au). We'd like to maintain both addresses as they've been in use for a long time but have to move the web site & it's address to a new host. (we need POP because my wife needs to keep all her emails for at least ten years to meet her professional body's requirements).

Searching online gets all sorts of conflicting answers so I hope the community can provide a definitive answer. Thanks, mike

Can i make a copy Mozilla Firefox folder to another device. I have upgraded to new operating system and just copy the Firefox folder file from latest windows to newest windows. Thank you.

I've moved Thunderbird several times with no problem transferring saved emails but I am now stymied. For years, I saved them in Documents/Thunderbird for easy backup with SyncToy. I am finally transitioning from laptop running Windows 7 to another laptop running Windows 10. The Windows 10 laptop previously had a hard drive failure and since it was mostly used for web browsing at that time, we replaced it with a small 128 GB drive so I store all files on external drive.

First issue: last May I set up fresh Thunderbird folder, renaming the bulky previous folder and didn't find out until last week that both folders stopped saving to the Thunderbird folder 5/22/2022, almost a year ago. Today is 5/08/2023.

Resulting in related issue on Windows 10 laptop: When I started dragging new emails into local folders, I found that no Local Folder has a date more recent than 5/22/2022. Went back to Windows 7 laptop and all the recently saved emails are in Local Folders.

When checking storage, Windows 7 showed as being in C:\Users\Name\AppData\Thunderbird\Roaming\Profiles\ default I'm guessing it was inadvertently changed. So I made new folder syncing the AppData folder with the Documents/Thunderbird folder and copied it to the Windows 10 AppData Thunderbird folder, then set it as the local storage folder. STILL have no recently saved emails in Local Folders. I went back and followed the instructions on this link as well: https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

I've synced and copied several sets of folders to no avail. I KNOW the emails exist on the Windows 7 laptop but I cannot find where or how to save or transfer emails from May 2022 to May 2023. What am I missing?

One thing I can't quite understand is that Account Settings\ Copies & Folders archives options shows Local Folders on drop down list also showing archives on the 3 email accounts I download into Thunderbird but it will NOT let me choose Local Folders. None are grayed out but the Local option is simply not allowed. This is true on both laptops.

Thanks in advance for any help in something that is normally so easy. Anne J

When I try and import my contacts from Outlook 2016 via a .csv, Thunderbird does not show an option for primary email. The result is that it imports all the info EXCEPT the primary email.

What am I missing here (except, of course, I'm missing the option for importing the primary email!).

Thank you.

My main laptop is going into repair. It seems it's still running 32-bit version 102.11.0 Backup laptop is running 64-bit version of the same version Tried copying profile, got the couldn't read profile popup Tried importing, that succeeded, but files are missing. For example, source inbox has 14 emails, destination had 9. I'm assuming that this is a 32-bit/64-bit issue. But before I do something stupid, I want to check in with the group. My thinking is to back-up the Thunderbird folder where the profile is located on my source PC and then upgrade to the 64-bit version. My concerns are: 1-Not sure why I'm still running 32-bit and didn't automatically update to 64-bit 2-Exactly how to do this (just download and install the 64-bit)? But will that happen using Thunderbird Setup 102.11.0.exe, even though the same version is installed. 3-I won't be able to open my profile on any version of Thunderbird.

I was having trouble receiving emails and I couldn't work out the problem. I deleted my mail account and re-added it. Now all my folders are gone. I can see them in my profile, but can't work out how to get them back into Thunderbird mail. Please help

I have a problem with the import of my b/u profile into new install of tBird. I see the mail folder copied to my C:/, but I can't pull anything up in the new install. I let TBird accept the default of imap, and now find the mail:Local folders may be in POP. Is that why I can't pull them up in the program? If so, do I change the program from imap to Pop3, or is there some other way to get the old mail into right place. I'm sorry I've confused, been working on this all day and it's really a stretch for me. Thanks in advance. Stacy

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't work until I deleted the original. I did a save so I have all the files, now which ones need to be restored. ( a full file backup prior to adding new profile so all org profile files are available)

A profile directory displays all of the folders, 2 files for each folder a MSF and an MBX. Some also have a file type of File.

Which has to be copied, will the folders be created with the copy or do I need to create them in thunderbird first ?

I successfully transferred TB from my Win10Pro laptop to may new Win11Pro laptop, but have encountered a strange anomaly. I have two GMail accounts, both set us as POP3.

Test 1: I send an email from account "A" to "B" using my Galaxy S23. On the phone, the times are correctly shown in the "A" account's Sent folder and in the "B" account's Inbox folder. On the laptop, both accounts have the times shifted two hours earlier.

Test 2: Thinking the problem might just be with one account, I reversed the test and sent an email from "B" to "A" using my phone. On the laptop, both were shifted by two hours.

Test 3: Repeat of Test 1, but using the laptop. No time shift

Test 4: Repeat of Test 2, but using laptop. No time shift.

Test 5: Another person sent a test email to both my Gmail accounts. Both show up with the correct timetags in GMail, but both show up in TB on my laptop as being send two hours earlier.

For all tests, the correct time is shown on the GMail accounts themselves.

I had no problems like this with the older laptop and I don't have anything on PDST. The only *hint* might be that Win11Pro was installed in California, but I have no idea how that would have been stored and work its way solely into TB and nowhere else.

What might be making this happen and how can I correct it?

Outlook stopped working as of last night. If I install Thunderbird as my desktop email program, will I be able to set it up with my current desktop email address: [edited] @tx.rr.com ?

I've had problems with outlook since I changed network providers from spectrum to frontier. I have the incoming and outgoing server settings for frontier.

Since my current desktop email program (outlook 2016) does not work, contact me via webmail for the moment [edited] @proton.me

Thank you

I just installed Beta 114. I currently have a Thunderbird 102 installation with a POP Account. There are three subfolders to the Inbox on that POP account. I would like to import the folders and messages to the 114 installation but haven't been able to figure out how to do that. When I added that account to 114 I used IMAP instead of POP.

Thank you.

Hello,

I've migrated Firefox and Thunderbird profiles from %appdata% dozens of times now, but noticed something odd last week when I migrated my previous computer's Thunderbird profile folder to new. I use Saved Searches extensively, and have dozens of them in various 'real' folders. (Real, as in, when I log into the web-based email systems that I have loaded into Thunderbird, I can see the folders - they just appear completely empty, which is of course accurate, because they only contain "thunderbird" things, not real email things.

My work requires me to use Office 365, and I had a few Saved Searches right on the "root" of that Account. Those ones survived the migration just fine and are working. However, I had a few subfolders on my old computer, things like "Companies" and "Coworkers" that each had a dozen saved searches in it for, obviously, companies I email with, and emails with specific coworkers.

None of those saved searches made it through the migrations; their folders are still there, but they are completely empty.

Is there any way I can do a migration that will capture these saved searches OR, even better, is there simply some internal database contents from my old computer I can get at, then just copy and paste that into the database of my new Thunderbird install? That'd save me some time not needing to migrate my 15GB thunderbird profile again.

I just found it interesting that my Saved Searches on the "Root" made it over, but the ones in Folders, did not!