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Automatic update to Thunderbird 78.4.0 - Can no longer send of receive email

An automatic update on October 23rd from 68.12.1 to 78.4.0 and I can no longer send of receive email. The error message is: Sending of the message failed. Peer using un… (read more)

An automatic update on October 23rd from 68.12.1 to 78.4.0 and I can no longer send of receive email. The error message is:

Sending of the message failed. Peer using unsupported version of security protocol. The configuration related to mail.hiwaay.net must be corrected.

I have used Thuderbird with hiwaay.net for 20 years and would prefer to role back to 68.12.1, the update installed on October 1, if possible. Thank you much! Nancy

Asked by william35 46 minutes ago

Answered by Toad-Hall 26 minutes ago

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Stop re-download of emails

My Yahoo email account was lost and restored by Yahoo. It was always maintained in Thunderbird, but following the Yahoo restoration Thunderbird is trying to re-download … (read more)

My Yahoo email account was lost and restored by Yahoo. It was always maintained in Thunderbird, but following the Yahoo restoration Thunderbird is trying to re-download over 2,000 old emails that were never lost. How do I stop this? Thank you.

Asked by pginsberg 3 days ago

Answered by Matt 15 hours ago

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Thunderbird Settings Dialog not usable

Hi, I just updated to Thunderbird 78.4.0 Now I cannot change any setting in the Settings Dialog (German: Extras / EInstellungen) because the labels are not visible. When … (read more)

Hi, I just updated to Thunderbird 78.4.0 Now I cannot change any setting in the Settings Dialog (German: Extras / EInstellungen) because the labels are not visible. When I start Thunderbird in secure mode (Hilfe / mit deaktivierten Addons starten), then everything seems correct. When I manually deactivate all addons, the Labels are again invisible.

Thanks for Help, Herbert

Asked by Herbert 1 day ago

Answered by Herbert 1 day ago

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Thunderbird 78 fails to activate POP3 mail account

My old mail account is POP3 only. Incoming, POP3, mail.tpg.com.au, 110, STARTTLS, Normal Password Outgoing SMTP, smtp.tpg.com.au, 587, STARTTLS, Normal Password After man… (read more)

My old mail account is POP3 only. Incoming, POP3, mail.tpg.com.au, 110, STARTTLS, Normal Password Outgoing SMTP, smtp.tpg.com.au, 587, STARTTLS, Normal Password After many attempts Thunderbird 78 failed to add this new account.

After removing ver.78 an old ver.68 was installed and the new account was added without any problems on the first try using the settings shown above.

Does this indicate that Thunderbird v.78 is no longer compatible as a POP3 client or is this a serious bug?

Asked by gveale20 2 months ago

Answered by Toad-Hall 2 months ago

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After updating Mozilla Thunderbird to version 78

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what … (read more)

After updating Mozilla Thunderbird to version 78, the connection to the mail server was lost, IMAP error the selected authentication method is not suitable, how and what exactly should be fixed on the server if everything works on the previous version

Asked by mashonskiy 1 month ago

Answered by svlad2009 1 month ago

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reply and reply all buttons within the read mail sub-window

With the upgrade to 78, the buttons within the read mail sub-window are driving me crazy. In the past, I had a single button that defaulted to 'reply all', 'reply list' o… (read more)

With the upgrade to 78, the buttons within the read mail sub-window are driving me crazy. In the past, I had a single button that defaulted to 'reply all', 'reply list' or 'reply' based on how I received the mail. Thus, if it had multiple recipients, clicking it would cause 'reply all' without having to think about it. Now, I have separate buttons and the first one is the basic 'reply', so by habit, I am dropping people off the conversation. I miss the smart reply button! So, I thought I would just go and rearrange the button order, but I can't find any way to move, eliminate or change the buttons in this sub-window. I can change the buttons in the main email bars, but not the ones in the read-mail window. Am I missing something? (FWIW, I have been using Tbird and FireFox since 1999. These last few releases are making me seriously consider if it is time to start looking for a new email and browser. Even Outlook is starting to look good to me again. Please stop deleting things. I don't mind new things 'fancy' things being added, but when you kill old features that we have been using for years, it drives us nuts.) Tony

Asked by tony153 2 days ago

Answered by sfhowes 1 day ago

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Cannot sync Yandex account - Changing browser default within Thunderbird

Hi all I a trying to add my Yandex account to thunderbird but I cannot get it to work. I activated application password in my yandex account so that part is covered. The … (read more)

Hi all

I a trying to add my Yandex account to thunderbird but I cannot get it to work. I activated application password in my yandex account so that part is covered. The problem comes when logging in through Thunderbird, it opens a browser window for me to login, the problem is that because of cookie settings it doesn't let me go forward in that authentication (see attachment). I guess the yandex website requires certain settings to work because it rejects my login. Because of this I cannot make it work.

I tried changing th default browser for Thunderbird but the settings in mac does't seem to help. I changed the settings from the below to TRUE but still cannot open the page in another browser network.protocol-handler.warn-external.http network.protocol-handler.warn-external.https

Any ideas on how to go around this?

Thank you in advance!

Asked by Idefix 3 days ago

Answered by sfhowes 3 days ago

  • Solved

Backing up Gmail on Thunderbird

Hi, I want to backup my Gmail on Thunderbird so all the email is held locally on my PC with the intention of closing the Gmail account in month or so. I have added the Gm… (read more)

Hi, I want to backup my Gmail on Thunderbird so all the email is held locally on my PC with the intention of closing the Gmail account in month or so. I have added the Gmail account to latest Thunderbird in my Windows 10 PC and I see if I delete an email from Gmail.com that same email deletes in my Thunderbird inbox. Is there a way to download all the emails but keep a copy so that if emails are deleted remotely at Gmail.com they aren't deleted from the Thunderbird inbox. I ultimately want to close my Gmail account and delete the data but be able to access the local copies using Thunderbird going forward should I need some old info. Thanks

Asked by Howster 3 days ago

Answered by Matt 3 days ago

  • Solved

Update Thunderbird to 78.4.0 (32-bit)

Folks Current environment: Windows 10 Professional 2004 build 19041.572, Firefox 64 bit version 82 After the update all status icons are missing. Such as :- Status icons … (read more)

Folks

Current environment: Windows 10 Professional 2004 build 19041.572, Firefox 64 bit version 82

After the update all status icons are missing. Such as :-

Status icons in folder pane\ Status icons in message pane Calendar etc at top of screen Online/Offline status in status bar

I have attached a screen shot of the application.

Noel Klibbe

Asked by Noel.Klibbe 4 days ago

Answered by sfhowes 4 days ago

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Mystery letters and figures in outgoing email

Apparently my TBird was updated today, and today I also started getting many long lines of the following in any outgoing message. I can laboriously delete it, but I have… (read more)

Apparently my TBird was updated today, and today I also started getting many long lines of the following in any outgoing message. I can laboriously delete it, but I have no idea how to fix it:

 PK?????!ߤ�lZ? ????[Content_Types].xml �??(�?���n�PK?!ߤ�lZ ?[Content_Types].xml �(����n�0E�����Ub袪*�>�-R�{V��Ǽ��?QU�

l"%3��3Vƃ�ښl ?�w%�=���^i7+���-d&�0�A�6�l4��L60#�Ò�S O����?X��*��V$z�3‑��3������%p)O� ^�? ���5}nH"d�s�Xg�L�`�?��|�ԟ�|�P�rۃs��?�PW��t­t4Q+��"�wa���|T\y���,N�?��U�%���-D/��ܚ��X�ݞ�(���<e��)��;�n�l?�f�˼��܉��<fk� .rels="" <="" @���ѽq���n="" _rels="" c���[il��j���<��]�ag��ӓ�zs�fu��]��u="" p="" �(����j�0="" �h�y����ڜ���q�i��?�ޯl��i�1��]�h�g��m�@����m���pk!‑���n=""></e��)��;�n�l?�f�˼��܉��<fk�>

�� ��^�[��x����1x�p� ���f��#I)ʃ�Y?��������?�*D�� i")��c$���qU���~3��1��jH[{�=E����~

PK?!ߤ�lZ ?[Content_Types].xml �(����n�0E�����Ub袪*�>�-R�{V��Ǽ��?QU�

l"%3��3Vƃ�ښl ?�w%�=���^i7+���-d&�0�A�6�l4��L60#�Ò�S

O����?X��*��V$z�3‑��3������%p)O� ^�? ���5}nH"d�s�Xg�L�`�?��|�ԟ�|�P�rۃs��?�PW��t­t4Q+��"�wa���|T\y���,N�?��U�%���-D/��ܚ��X�ݞ�(���<e��)��;�n�l?�f�˼��܉��<fk� .rels="" <="" @���ѽq���n="" _rels="" c���[il��j���<��]�ag��ӓ�zs�fu��]��u="" p="" �(����j�0="" �h�y����ڜ���q�i��?�ޯl��i�1��]�h�g��m�@����m���pk!‑���n=""></e��)��;�n�l?�f�˼��܉��<fk�>

�� ��^�[��x����1x�p� ���f��#I)ʃ�Y?��������?�*D�� i")��c$���qU���~3��1��jH[{�=E����~

f?��3-���޲]�Tꓸ2�j)�,l0/%��b�

���z���ʼn�, � �/�|f\?Z���?6�!Y�_�o�]A���PK?!\b�7�'

Asked by RadioFlyer 4 days ago

Answered by sfhowes 4 days ago

  • Solved

Thunderbird 78 Dark Mode messes up emails - we need a switch to disable it.

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. … (read more)

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. Changing the Windows settings to display apps in Light mode doesn't help (and make other parts of Windows Light instead of Dark mode).

What I'm trying to find in about:config is a flag to tell Thunderbird to run in Light mode as I can't see many of my emails. I can highlight the body, but that's just a lame workaround.

First image show how the text is unreadable because Thunderbird only changed the background layout, but not the text; Image on the right I highlighted the whole email so I could read the text.

I saw other suggestions that either require meddling with some .css file quite heavily, or installing some add-on that doesn't fix the problem.

We just need a configuration flag to prevent Thunderbird from using the Windows Dark Mode (or more generic, one that doesn't follow the Windows Light or Dark mode on us).

Thank you developers.

Asked by Kaddath 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Need to re-link Thunderbird to my Profile

My iMac is fried, unrecoverable... but I was able to save the whole Thunderbird folder containing Crash Reports, installs.ini, Pending Pings, Profiles and profiles.ini wh… (read more)

My iMac is fried, unrecoverable... but I was able to save the whole Thunderbird folder containing Crash Reports, installs.ini, Pending Pings, Profiles and profiles.ini which I believe is everything, all my emails and accounts etc.

I have transferred the data to a Mac Pro running Mojave on a spare drive. I have installed a Thunderbird on my Mac Pro. I have tried numerous fixes but I couldn't get Thunderbird to see my emails, and it would start with Welcome and Set Up Existing Email Address which isn't what I want, but having tried a few ways I have become unsuccessfully familiar.

I have tried http://kb.mozillazine.org/Moving_your_profile_folder_-_Thunderbird "Nothing you do works" (but I think it was referring to Windows so that's not good ;) by completely deleting the profiles.ini file, starting Thunderbird and thus creating a new profile, copying the "contents" of my of my Profiles/ui1yf25m.default folder and replacing the data over the top of the newly created Profile (which has nothing of worth in it) but it keeps the newly created working Profile folder intact thus Thunderbird should see the data and load all my emails and accounts - but it didn't.

The newly created profiles.ini file had 0dcrwgtx.default (which I moved all my files into) plus it had izoic061.default-release (so 2 profiles stumped me).

Wiling to try anything :) John

Asked by jjz1960 1 week ago

Answered by jjz1960 5 days ago

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Updating from very old version of Thunderbird on a Mac

I really need some handholding here... I've been using an ancient version of Thunderbird (v 12.0.1) forever. I am wanting to try the newest version for Mac (78, I think).… (read more)

I really need some handholding here... I've been using an ancient version of Thunderbird (v 12.0.1) forever. I am wanting to try the newest version for Mac (78, I think). I have a huge archive of past mail, plus multiple address books. I cannot figure out how to migrate all my old familiar items into the new version. I've tried several times but I just get stumped every time. Can someone walk me through the process of creating a new profile in v.78, then importing, or somehow transferring, all my old mails and contacts into the new version? Thank you!

Asked by bkgondor 1 week ago

Answered by bkgondor 5 days ago

  • Solved

switching from Thunderbird beta to regular version

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returni… (read more)

i've been running the on the Thunderbird beta channel for a while now, but i'm starting to have issues with the way the beta program is running. how do i go about returning to the regular version of Thunderbird wiithout losing my saved emails and folders. i tried doing it the other day and all my saved folders and emails were gone. i had to do a windows system restore to bring them back. any help would be greatly appreaciated. thank you in advance for your time...Mike S

Asked by Mike 1 week ago

Answered by Matt 1 week ago

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Updating yahoo mail account

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, whi… (read more)

I got a message from yahoo mail saying they will no longer support current sign in methods. They give instructions for how to update thunderbird for the new settings, which basically involves deleting the old yahoo account and setting up a new one. Following those instructions results in all of my mailboxes and messages being deleted -- what a brilliant solution! I have years of messages I don't want to lose. Fortunately I had a backup of my .thunderbird directory (this is Linux, thunderbird v. 68.11.0)

See here for how NOT to do this "upgrade": https://help.yahoo.com/kb/new-mail-for-desktop/SLN27791.html?impressions=true Don't follow those instructions or you will lose all of your messages and mailboxes.

So, is there a way I can delete and re-install the account settings using the automatic features yahoo wants, without losing everything?

Asked by doctordruidphd 2 months ago

Answered by Toad-Hall 2 months ago

  • Solved

Security protocol error when sending emaila

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a … (read more)

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a security protocol that isn't enabled'

Now then, I use exactly the same set up on two other computers but with a older Firefox but all with exactly the same Email versions of an ealier Thunderbird.

Question 1. How the blazes can I stop this error?

Question 2. Why is it that I have to answer Cookie permissions before going to a web site.

Question 3. How the hell do can you turn Google search suggestions off - YES, I have search suggestions disabled! The only sure way is to block them with ADblock - WHY can't it be done in Firefox, paying a sum are they?

EDIT: The link should read-: website-archive.mozilla.org

Dave

Asked by EF80 1 week ago

Answered by jscher2000 1 week ago

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Outlook ics to Thunderbird

I am brand new to Thunderbird (at least for the past 25 years). I converted my original Thunderbird to Outlook and stayed there for about 25 years. I have just converted … (read more)

I am brand new to Thunderbird (at least for the past 25 years). I converted my original Thunderbird to Outlook and stayed there for about 25 years. I have just converted back and asked a question I cannot now find about moving outlook.ics files to Thunderbird. After tracing (though a bad Outlook ics file), I find I can make it work through my iPhone and it is an Outlook bug - sorry.

Asked by sarooney 1 week ago

Last reply by Matt 1 week ago

  • Solved

On 78 Import ics from outlook

I converted all 25 years of my email to Thunderbird 78 and have an active calendar that I can add to manually but "Events and Tasks" import of an ics file of a new calend… (read more)

I converted all 25 years of my email to Thunderbird 78 and have an active calendar that I can add to manually but "Events and Tasks" import of an ics file of a new calendar from Outlook does not work. When I try to import, I get the error, MODIFICATION FAILED. I have looked at the eventual calendar items that Thunderbird 78 is trying to import prior to MODIFICATION FAILED and they show likely proper start and stop times but show nothing else just "time busy". I am looking for the calendar event title on the ics file and the detailed body of information stored on the ics file about the event.

Asked by sarooney 1 week ago

Answered by Matt 1 week ago

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Downgrade Thunderbird profile from 78 to 68

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine: The massive profile with 60+ folder was wel… (read more)

Hello guys, I'm a thunderbird fanatic and use it even at work managing 10+ accounts. Up to Thunderbird 68, all was super fine:

The massive profile with 60+ folder was well organized with a handful of incredible add-ons to: - color folders - customize color account background - manage folder sorting The workflow was smooth and very productive: the folder colored to my like, the new email received were visible at a glance in the related folder by simply browsing and detecting the different accent in the folder name, and so on.

I always loved updates and kept the auto update on... until yesterday when my 68 has been migrated automatically to 78 !

No one of the necessary add-ons works anymore! No one of those fantastic the developer is anymore interested in upgrading them (changes are too frequent, and need to invest too much time to upgrade them) The interface is to uniform, I cannot customize colors in the same efficient way.... If I want the same 60+ nested folder sorting, I need to rename all of them... When a folder receives a new email the accent color (sort of bold blue) is nearly same as that of a folder with unread email (bold black)... Oh my god, what a mess !

Since no add-ons are available to re arrange the profile like it was with Thunderbird 68, my only option is to roll-back to 68... and stay there until the necessary add-on will get back to 78 (if any).

Do you know how I can convert back my profile just upgraded to 78 back to 68 ???

Please Please Please, help me ! Pietro

Asked by Pietro Vignali 1 month ago

Answered by Stans 1 month ago

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Recent T-Bird Mail Update 78.0.1 (32-bit) Program acting Strangely

Hello Support, I notice today when I updated Thunderbird program to new version 78.0.1 it started acting strangely, slowing down, not retrieving emails for specified fold… (read more)

Hello Support, I notice today when I updated Thunderbird program to new version 78.0.1 it started acting strangely, slowing down, not retrieving emails for specified folders, all folders change color to light gray, filters that were created are not responding I surely don't want go back and create them all over again. It has crashed on me several times so far, emails going straight to inbox when it works and not to their folders. Again, very, very slow... I'm using Lenova Computer with windows 10.

Thanks for your time,

Long time user and Donator, David

Asked by Dave 2 months ago

Last reply by Wayne Mery 1 week ago