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Recent Thunderbird releases won't install on WIN10

I have a very new PC running WIN10 Pro 64bit ver 21H1. Have downloaded the latest recent version: 78.12.0 One running the exe, it extracts, then reports "Sorry, Thunde… (read more)

I have a very new PC running WIN10 Pro 64bit ver 21H1. Have downloaded the latest recent version: 78.12.0

One running the exe, it extracts, then reports "Sorry, Thunderbird can'r be installed. This version MS WIN7 x64 or newer..."

Also tried earlier versions 78.10.2 and 72.0b3 with same result, and the .msi versions which just fail but report nothing.

Something clearly very wrong. Had no issues installing Firefox 89.0.2.

Have spent well over an hour fiddling with this, including many reboots.

(I also installed a much earlier version on my WIN XP machine as I wanted to create a TB profile by importing MS Outlook data. I had no problems with this.)

Asked by graham60 17 hours ago

Last reply by Matt 5 hours ago

Old version of T-68

This is Horrible.... version 78.2 will now read the new profile and it does not read the old profile in Window 7. Now I can't even install the version 78.2 it comes us w… (read more)

This is Horrible.... version 78.2 will now read the new profile and it does not read the old profile in Window 7. Now I can't even install the version 78.2 it comes us with (can not find profile or missing). It will not allow to set up a new account. This is same bullshit when we were required to switch to Windows 8.... As a customer show I not have the choice??? Why is Version 68 not available????? They give you this directory page..... how does this get installed???

Asked by richard225 16 hours ago

  • Solved

Upgrading to latest version from thunderbird 2.0.0.14

Hello Everybody, I am running Thunderbird 2.0.0.14 on my windows 7 laptop and want to upgrade to the 78.12.0 version of Thunderbird. Can you kindly advice me how should I… (read more)

Hello Everybody,

I am running Thunderbird 2.0.0.14 on my windows 7 laptop and want to upgrade to the 78.12.0 version of Thunderbird. Can you kindly advice me how should I do it? I have backup of my profile using Mozbackup tool (version 1.5.1).

With my regards,

Goutam

Asked by goutam.baul 2 days ago

Answered by Matt 1 day ago

  • Solved

Thunderbird POP Email

Hi , I'm a total newbie at this so my apologies .... I've been using Godaddy Workspace emails for 12 years and they are closing it in a few weeks and sending us all ac… (read more)

Hi ,

I'm a total newbie at this so my apologies ....

I've been using Godaddy Workspace emails for 12 years and they are closing it in a few weeks and sending us all across to Microsoft annual subscriptions . No thanks . I have a few email addresses and need to archive their inboxes/ sent items for each . They recommend Thunderbird for that . So I hooked that up for my first email account and downloaded the approx 800 emails. All good . But for the second account I downloaded the inbox emails then realised I should have deleted some first from within my Workspace account before downloading . So I deleted the downloaded emails locally in Thunderbird so I could re-download it all . So I thought... But now all it does is say "No New Messages" ...no matter what I do .

How can I get Thunderbird to start afresh ?

I even deleted Thunderbird with Revo Uninstaller including all items , but when I reinstalled Thunderbird it still said "No New Items" ( obviously Revo didn't get all left over items ) I even tried making the second Workspace Email my main Thunderbird Identity Makes no difference ...it won't pick up the existing Workspace emails anymore, all it's doing is checking for new ones only . So now what ?

How do I start again with Thunderbird ? I'm finding this totally confusing .

Thanks in advance for any suggestions :)

Michael

Asked by michaelvidale1 1 week ago

Answered by Stans 1 week ago

HCL Lotus to Thunderbird migration

Hello! My work email came configured to receive emails through Thunderbird. A friend told me about HCL Notes (Lotus Notes, or IBM notes) and I decided to try it out for a… (read more)

Hello!

My work email came configured to receive emails through Thunderbird. A friend told me about HCL Notes (Lotus Notes, or IBM notes) and I decided to try it out for a while, and so migrated to that.

After some time I realized I like Thunderbird better and want to migrate back to it, meaning to receive emails normally in it and all.

Does anybody know a way to do that smoothly?

Thanks!

Asked by psansoldo 5 days ago

Last reply by День сумо 3 days ago

  • Archived

Migrating to new computer

I have followed the instructions located here https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer but still cannot get my new computer to acces… (read more)

I have followed the instructions located here https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

but still cannot get my new computer to access my email accounts.

Apparently I have missed something with the profile or the proper path for it but I cannot figure out what it is.

Is there another step to take to complete the migration?

Asked by Milton's Firefox 6 months ago

Last reply by sfhowes 3 days ago

How to migrate the offline messages to online messages?

I've got messages in one of my gmail Inbox accounts that I'm able to see in Thunderbird when it's offline. If I connect my laptop online while running Thunderbird, it wi… (read more)

I've got messages in one of my gmail Inbox accounts that I'm able to see in Thunderbird when it's offline. If I connect my laptop online while running Thunderbird, it will (of course) refer to the current status of my email messages.

I'm wondering: How can I migrate the offline messages that I want to preserve in Thunderbird into my online gmail Inbox account?

Thanks!

Asked by jprint 2 weeks ago

Last reply by Toad-Hall 3 days ago

Mozilla TH Email accounts

Hello, All of my three email accounts have disappeared after updating to Mozilla 78.12.0. It was working fine but after switching the computer off last night and on this … (read more)

Hello, All of my three email accounts have disappeared after updating to Mozilla 78.12.0. It was working fine but after switching the computer off last night and on this morning, I was presented with a new screen "Welcome to Mozilla Thunderbird" and "What to Set up", after all my messages and folders have gone. I have a back up and can restore from a profile that is over a month old, so I would be missing dozens of important messages I had saved, so why has this happened and what can I do about it? Also, while I am here, why does it take over 3 minutes from "first" switch on to open Mozilla? Help/advice would be much appreciated.

Asked by Ton 6 days ago

Last reply by Ton 3 days ago

  • Solved

Migrate to Thunderbird

I am currently using Outlook for MAC 365 version 16.51. I just downloaded Thunderbird version 78.12.0. How do I migrate my (on my computer) outlook messages to thunderbi… (read more)

I am currently using Outlook for MAC 365 version 16.51. I just downloaded Thunderbird version 78.12.0. How do I migrate my (on my computer) outlook messages to thunderbird.

Thanks in advance for any help

Asked by thegordons.uk 5 days ago

Answered by День сумо 4 days ago

Backups / Corrupted Profile

I had been happily using MozBackup since it came out and when my laptop died, had to move everything over to my desktop. Did the recommended copy / paste method found in… (read more)

I had been happily using MozBackup since it came out and when my laptop died, had to move everything over to my desktop. Did the recommended copy / paste method found in these forums and now the backups don't work says corrupted. I realize add-ons aren't supported but two related questions:

a) Can I fix a corrupted profile ? b) Any alternative suggestions for backing up 15 years of e-mails

Asked by JackNaylorPE 5 days ago

Last reply by Stans 4 days ago

Copying Thunderbird to a new computer

1. I started up a new computer to replace one that is failing. Somehow the User name of the new computer became andrea and on the old computer it was Andrea Morriss. I d… (read more)

1. I started up a new computer to replace one that is failing. Somehow the User name of the new computer became andrea and on the old computer it was Andrea Morriss. I don't know how to fix this and whether or not fixing it is important.

2. I have tried to get Thunderbird installed on the new computer and have it show all the folders and subfolders show up on the new computer. I have copied the contents of the profile on the old computer into the profile location on the new computer.

3. It seems like there should be an easy way to copy Thunderbird from one computer to another and have it look the same and have all the folders and subfolders show up on the new computer and have access to all the messages be the same on both.

 3a.  Is that possible? 
 3b.  If so, how can I get-er-done? 
 3c.  Will my question #1 have to be addressed first?

Thanks :-)

Asked by n5jjr 6 days ago

パソコンを替えたら、1つのアカウントが受信不能になりました。

お詳しい方へ 状況を説明いたします。 ■パソコンを買ったのでThunderbirdをインストール。 ■バージョンは 78.12.0 ■旧PCでは POP3 を使っていた。 ■アカウントは4アカウント使用 ■新PCで、 imap に変更 ■4アカウントのうち、3アカウントは問題なく送受信可能 ■問題のある1アカウントは、送信は可能。 ■… (read more)

お詳しい方へ

状況を説明いたします。


■パソコンを買ったのでThunderbirdをインストール。

■バージョンは 78.12.0

■旧PCでは POP3 を使っていた。

■アカウントは4アカウント使用

■新PCで、 imap に変更

■4アカウントのうち、3アカウントは問題なく送受信可能

■問題のある1アカウントは、送信は可能。

■問題のある1アカウントは、新PCでの受信のみできない。

→iPhoneの同期しているGmailアプリでは受信できている。

■過去の受信メッセージ&フォルダは問題なし。

→パソコンを引っ越しした日からの分だけ受信できない。

■OSはWindows10



上記の情報で足りているか不安ですが、

非常に困っているため、どうか詳しい方がいらっしゃいましたら、

ご教示のほど、よろしくお願い申し上げます。

Asked by son-clair 6 days ago

New messages not loading into Thunderbird inbox.

There are new messages in my Thunderbird account, but they will not load. When I click on "get messages" there is a quick flash at the bottom of the screen that tells me… (read more)

There are new messages in my Thunderbird account, but they will not load. When I click on "get messages" there is a quick flash at the bottom of the screen that tells me messages are waiting but then nothing loads.

Asked by pete212 1 week ago

AppData\Roaming vs. AppData\Local Profile

I set up my new Lenovo desktop (Windows 10), by copying Profile (C:\Users\<account>\AppData\Roaming\Thunderbird\Profiles\<some characters>.default), all’s wel… (read more)

I set up my new Lenovo desktop (Windows 10), by copying Profile (C:\Users\<account>\AppData\Roaming\Thunderbird\Profiles\<some characters>.default), all’s well now, but had to go through a lot of headaches and I’d like to understand why. What happened is this: I followed standard procedure in copying Profile, tried it several times, but the result was that it would only contain emails from 2020-present, not what I had on Thunderbird on my old desktop, which had separate years for emails going back to the early 2000's, as well as some gmail folders I'd copied over w/MAPI.

What finally got it to work was realizing (with the help of a Cox support tech), that there are TWO locations for the Thunderbird Profiles, the standard one under ...AppData\Roaming (the location you find on TB--"troubleshooting information-- open folder" ), and also under AppData\ Local….THAT was the one that contained ALL my emails, and copying that to the new desktop finally gave me everything I needed.

People on another forum had been trying to help me, and when I reported back that copying over the Local Profile did the trick, I was told that the Local Profile is nothing but a cache, and “Unless you have a very unusual installation, nothing of value is in that Local folder.”

Obviously this does not jibe with the endless hassles I/we had, and our subsequent solution. So I would really like to know: what is the deal with Roaming vs. Local profiles? Was there something unique about my old desktop/setup that made Local the correct profile? (The old desktop was custom-built in 2014, standard Windows setup.) I probably should have asked here first; mea culpa! And THANK YOU in advance for your knowledge/feedback on an unexpectedly baffling process.

Asked by docc86 2 weeks ago

Last reply by Matt 1 week ago