Thunderbird Community Forum

I am migrating from Outlook to Thunderbird.

I have purchased a new computer running windows 8.

I have copied the outlook data file from my old computer to he new computer.

I have installed Thunderbird on my new computer.

I try to import existing email stored in Outlook to Thunderbird.

I get the message "either there is no default mail client..." I have made Outlook the default mail client and have rebooted the computer.

Any way to get thunderbird to recognize the Outlook file?

Tom

I've - I hope! - followed all the Thunderbird Support instructions on moving a Profile from one computer to another with a different OS (save a copy of the profile file from the first computer, download and install TB on new computer, locate its "Profile" folder, and then either paste the contents of the former profile file into the new profile file [thus overwriting the latter]), then open TB . . . but it didn't work.

I then tried the same, but with a slightly different method: I copied the name of the new profile file, gave it to the old computer's profile file, then renamed the new profile file, and pasted the old profile file -- now with the proper new name -- into the new directory. . . that, too, didn't work.

I've spent a few hours trying to get this to work, and am nearing the point of giving up on TB as an email solution.

Any help would be very welcome!

I've been reading for two days now but still no solution. Background, have been wanting to try a linux desktop for some time. WinXP going away provided the opportunity. Recently installed Mint 16 Cinnamon on an IBM Thinkpad x41 laptop (overwriting WinXP) with no problems. System connected to the internet fine via Firefox. Also Mint performed all updates as expected.

Next moved on to configuring e-mail using Thunderbird. Entered account info and TB found servers and settings (below) for that particular e-mail address (which I have verified on many sites as being the correct settings):

Incoming IMAP Server:imap-mail.outlook.com Port: 993 SSL: SSL/TLS Authentication: Normal Password

Outgoing: smtp Server:smtp-mail.outlook.com Port: 587 SSL: STARTSSL Authentication: Normal Password

However, when TB attempts to authenticate the account I get "Configuration could not be verified - is the username and password correct?"

I have logged into the account via MS Outlook as well as via the outlook.com web app and verified the user ID and password are correct. I have telnet'd to the individual imap and smtp servers and established a connection so I know I can see the servers via the listed ports.

Thinking it might be a Linux Mint issue - I downloaded TB on a windows7 machine. Same issue. I then tried creating a TB account using my g-mail address figuring I'd try some other servers. All worked fine, found the servers, authenticated and downloaded my mail. I was also able to send messages from this account. Back to the Linux Machine, I did the same thing with the g-mail account and had similar success.

So I think I have isolated it to TB authentication issues with outlook.com but I have no idea how to fix it.

Would greatly appreciate any help you can offer. Being a good Linux N00B, I've read until my eyeballs are ready to fall out but haven't found the solution.

Thank you TC

I've upgraded from XP to Windows 7 on the same PC. I was running TB under XP and have now downloaded Thunderbird into Windows 7. I want to access the folders and Address Book I was using on XP. All my files have been retained on the Hard drive.

I have a workstation running XP (a perfectly good O/S - regardless of what Microsoft says) and on which I installed Thunderbird (v2.0.0.24)

For some reason, despite selecting to NOT have automatic updates, Thunderbird keeps automatically upgrading to the latest version (currently 24.4)

I have been using Firefox since the second public offering of v1, and been using Thunderbird since about 5 days after public release. When V3 of Thunderbird was released, i found it caused problems and could not forward or re-send emails in which someone had included emoticons (I don't use them myself, but some friends do). If your forums go back far enough, you may find my complaints I raised at the time. (the problem occurred on every computer I tried it on, so it wasn't that 'my' computer, O/s or whatever was the problem)

Unable to get anyone at Mozilla to address the actual issue, I reverted to using v2.0.0.24, and to the best of my knowledge, the issue is still a problem on new versions. Sometime since then, the whole look of Thunderbird has been changed from the nice 'clean' look of V2, to its current look, which I believe is an absolute mess. Tabs are a great idea on Firefox, but on Thunderbird they are as useful as Microsoft's idea of 'grouping' toolbar icons. It might make it look pretty, but it's bloody annoying for those of us who actually need to do work.

On at least 12 occasions, I have deleted the 'latest' version from my computer and reinstalled v2.0.0.24. Every time, I carefully ensure that automatic updates are disabled. Then, as if by magic, and usually within a week or two, I open Thunderbird to find the latest version staring back at me.

Folks, I am a great fan of Mozilla, and over the years, have encouraged probably hundreds of people to use Mozilla software over the pap offered by Microsoft. Unwanted updates on my computer ranks up there with unwanted bloatware, unwanted spyware and unwanted viruses.

Can anyone offer a solution to this problem? If I am unable to resolve it once and for all, I'll be 'firing' Thunderbird from my life.

bought new tower w/WIN 8.1 and changed ISP and e-mail provider...changed from slow land line to Dish sattelite using aol.com. Haven't been able to use TB since. I have no problem accessing e-mail via aol.com but I'd rather continue with TB. Problem has persisted for two months now!

I exported my Outlook contacts to a CSV file. When trying to import the CSV file into Thunderbird, only some of the CSV fields are listed in the field mapping tool. Most importantly, the email addresses are not in the list.

I ahve an excel database and want to use some of the information in it to provided email addresses for thunderbird. I have cut out infomration excel database I don't need and saved as csv. In thunderbird I try to import csv file - I align the data name for surname etc and import - thunderbird says 180 addresses imported but no information appears in the screen. Any help greatly appreciated. Thanks Tim

Hello everyone,

i wonder if there is a way to import all my e-mails i used in e-mail 6.0 (t-online) in thunderbird now i used it previously as pop3.

a backup file contains .fdb files mostly when i extract that zip file i get many .bin files, so is there a way to have the bin files give me back the e-mails in thunderbird? per update of the software or someone please writing an addon that does this?

thanks in advance

I had to do a re-install of Thunderbird after a crash. How do I get my old address book into my new one? There are only a few of the contacts I had, so there must be a location where the rest are, but not sure where to look. And once I find them (with your help), how do I get them into the address book?

I am using Kubuntu 13.10 64 bit OS and Thunderbird Ver 24.4.0.

I transferred my old profile in to the new system and eventually found where it goes but as advised previously I went to "Help | Trouble Shooting" and clicked on the "Open Directory" button alongside "Profile Directory" tag... the button does nothing. That's the bug, "the button does nothing"

Got a new computer and I just wanted to transfer all the contacts in my address book from there to my new computer on Thunderbird rather than painstakingly doing it one at a time! Can I import them all?

Cannot find the Portable version to download.. I have an old copy, and use it, and upgrade it, but cannot find the original. The Old version was in English - then it upgraded and use my Computer seleceted language, without asking me. Now I want to install the original and cannot find it.

I wish to use Thunderbird on my home/office network from multiple computers with data on a central computer. At the moment I need to use mozbackup to transfer data from my desktop to laptop, which is a pain.

Graeme