Thunderbird Community Forum

Hello i wanted to move my emails storage from c/user/user/appdata.... to d/thunderbird/profile.... results a lost all... i have 2 or 3 email accounts i cant attach the new D/ .../rpfile/8dsw...to others 2 email account only to 1 so i decide to get back ( C/ user/.../profile/8dsw... still in pc ) and get no more emails on 3 account and i if i add the profile file (8dsw...) to 1 email account show me all file associated to the account but nothing in inbox... ahhh misery misery ... Thanks for help

TBird 102.2.1 - just updated . . . and discovered that doing so caused several folder modifications I had just completed in the previous version disappeared. Really, really helpful . . . not.

Was in the midst of copying email files/messages to an external drive; 3/4 of the way through, in checking the "finished product" over there on the external, I discovered that -- regardless of what date the email had originally, TBird was changing all of the message dates to today's! That's really, really useful . . . I guess . . . in someone else's reality. My reality is that when I'm backing up email messages I have a reasonable expectation that they will each accurately reflect everything associated with the original(s).

So: How does one tell TBird to leave the original date(s) alone and copy the message(s) intact?

Guess it's now looking as if I will have to start this process all over -- and attempt to not seriously begrudge a program that makes such an unwarranted and unexpected change . . .

Thanks for any helpful information; appreciated.

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all. I found the article "Moving Thunderbird to a New Computer" and have tried several times to follow the instructions with no success. The new computer is running OS 13.0.1. Both computers have Thunderbird 102.50 installed. Any Ideas? My main concern is losing the email history (sent, received and archived) on the old computer. Thank you.

I am installing Thunderbird on my new laptop (Windows 11 Pro). I have used Thunderbird for years on my old Windows 10 machine. I am having difficulty configuring Thunderbird on the new laptop. When I sign in with my email account, it detects the configurations; but when I select 'Done' - it hangs on 'confirming password...'.

I have screen captures of the configuration windows and the configuration requirements from my email provider (shaw.ca); but cannot upload them below (too large?)

After installing Thunderbird on new computer, I copied the profile from old computer. On the new computer I have two duplicate email names--one with emails from the last several months and one with only a week of new emails. How to fix the problem? I've tried removing Thunderbird and re-installing it, but the duplicates are still there? TIA

I upgraded my MacBook Pro operating system and now have a message that thunderbird app is damaged and needs to be put in trash. Can I trash it and reinstall without losing my data? Thanks in advance for the help!!

I have Thunderbird 60.9.1 on Windows 7 32 bit and it works. I installed 102.6.1 on Windows 11 64 bit and I am having problems. After installation I copied the entire contents of the "profile" from the old system to the new system's profile and I have my folders, mails, accounts, etc. - just like I expect

The problem involves connecting to a LOCAL mail server. Connection to Gmail, another private server somewhere in the world and even AOL - all work fine. The local server (Linux) connects only sporadically.

Upon startup I get the totally unhelpful error box ""cannot connect to mail server {name}. Connection refused" NATURALLY it doesn't list the connection dialog or anything that would help. On the server, I go to the mail log for POP3 and it lists the connection - then NO activity - and then disconnection.

If I fire up the Windows 7 server and Thunderbird, the mail comes in just fine.

The failed connection is: 192.168.0.10 Port 110 {username} Connection Security {none} Normal password {transmitted insecurly}

• • THE EXACT SAME SETTINGS THAT FUNCTION FLAWLESSLY ON THE 32 BIT version.

Windows firewall is deactivated, there is no AV program installed (yet)

I's wondering if there is a log file available that is just not documented?

Hello,

On my different installs of Tbird (3 computers, all using Tb 102), it has become impossible to install any plugin, either from Tbird site or from a previously downloaded file. Cannot say when this started, since I very infrequently install plugins on TBird.

Previously installed plugins work ok and can be updated.

Whenever I try to install a plugin, I get to the permission window (Install XXX ? This extension will have permission to such and such). Clicking on the Accept or Cancel button has no visible effect, the window stays there, but the error console displays this message :

PopupNotifications._onButtonEvent: Button click happened before the window was focused

Any idea on how to solve this problem ?

Gentoo user, Awesome window manager. Everything as close to up to date as possible.

Thanks.

The new version of T-Bird completely crashes and completely keeps my computer from functioning!!!

One of my mailboxes cannot be logged into. The “Enter New Password”, “Cancel”, or “Retry” dialogue box comes up, but clicking on ANY BUTTON has NO EFFECT!!! No other aspect of the computer can be accessed!!!!!!

When I try to move the box, it just creates a new one. Please see the attached image.

My computer is a Mac Mini running 10.12.6.

Obviously this a major bug.

Whenever I try to add my Hotmail account to Thunderbird, I get a yellow box with a message saying 'Unable to login at server. Probably wrong configuration, username or password'. The username and password ARE correct though, AND there is NO two step verification on my account.

My Hotmail went onto Microsoft Mail straightaway, but I don't like it, so thought I'd try Thunderbird.

Please see picture attached. Is there anything I can do to rectify this please?

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The files don't display anywhere in Windows explorer. I am able to transfer all other files such as jpg. and pdf. files from the desk top computer to the external drive by dragging and dropping, but I can't locate the Thunderbird local email files so as to be able to drag and drop.

I've been trying to set up my office work account to work with Thunderbird (outlook.office365.com) and my company has strict policies when connecting to company resources using intune or Microsoft company portal

I've set everything as it should be but unfortunately the email client opens the Oauth page in some sort of preinstalled headless Firefox that is not compliant with the Microsoft Oauth configuration that is present.

The IT department suggested I set the default browser of Thunderbird to Chrome & install the Windows Accounts extension on that browser. I did as suggested, the default browser in Thunderbird is set to chrome however this error still persists.

Any suggestions/workarounds I can try ? Using Thunderbird V102.7.1 (64-bit)

I've followed the process of adding an email account but on the page title Setting Up Your Existing Email Address, when I click "Done" at the base of the page, I get an error message "Error Creating Account, Incoming Server already exists.

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 8581 expunged.

According to my Thunderbird, I am on the Beta update channel. However, I see that version 111 beta has been released. My Thunderird "about" screen says that I am up to date on version 110b4. Why will it not update to 111?

I am receiving the following error message when I try to download messages from my Comcast.net account:

The RETR command did not succeed. Error retrieving a message. Mail server mail.comcast.net responded: Message 41395 expunged.

This just started happening yesterday, and I can no longer download any messages from the account. Comcast has no clue why this is happening.

My Thunderbird keeps crashing and/or not responding. I cannot access the export tool for my settings, etc. Can I just download the latest version of Thunderbird and install it over my present version without losing all my settings and addressbook? Thanks in advance for your help.