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Thunderbird update reminder - "can't update to the latest version. Download a fresh copy" manually.

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for T… (read more)

I keep getting an error message (see uploaded image) that says Thunderbird can't update to the latest version and to download it manually. When I look at the About for Thunderbird, it says it already is the latest version (see uploaded image). So, I ignored that error message the first few times, but when it kept appearing, I downloaded and installed the update (after backing up the Profile folder in case of mishap; see uploaded image). It said it was installing and then the Install box disappeared (it did NOT say "You already have this version" and stop installing); I assumed it had finished (although, it never asked me to do anything, even though the error message implied I'd need help, and I couldn't see any difference in Thunderbird after it finished). Today, I got the error message AGAIN (even though I updated yesterday). What does it want me to do? Is it updated, or not? I'm confused.

Asked by gmsherry 6 days ago

Last reply by Adrian Morgan 1 hour ago

"Thunderbird can't upgrade" message persists even after upgrading to 102.3.0

Hello, Even though I have upgraded to 102.3.0 (which is the latest version at the time of writing), I am still getting the message that says "Thunderbird can't upgrade to… (read more)

Hello,

Even though I have upgraded to 102.3.0 (which is the latest version at the time of writing), I am still getting the message that says "Thunderbird can't upgrade to the latest version. Download a fresh copy of Thunderbird and we'll help you to install it."

How can I fix this?

Asked by Adrian Morgan 1 day ago

Last reply by Adrian Morgan 1 hour ago

Latest Update Issues

Hi Over the weekend my Thunderbird did an automatic update to 102.3.0 (64-bit). Previously it had been running OK for a number of years...... Since when various folders … (read more)

Hi

Over the weekend my Thunderbird did an automatic update to 102.3.0 (64-bit). Previously it had been running OK for a number of years......

Since when various folders have disappeared I now have the following issues I have a Send Later column which I don't want and deselect. Which is fine but then on running app the next time it returns

It always now seems to start with message preview active. Deselecting cures the issue until I running the app the next time

Many of the folders within the mailbox have disappear. Fortunately I do an overnight regular backup. Which I have restored from. Again this fixes the issue until I running the app the next time then a different set of folders disappear.

And of course my messages filters associated with the disappearing folds are deactivated.

Any Thoughts on a fix

Asked by avoncliffe 5 hours ago

Last reply by Wayne Mery 3 hours ago

import from outlook 2010 to Thunderbird

For years I try to switch form Outlook 2010 to Thunderbird. Among others I've tried the Thunderbird Setup 31.8.0 route (partly successful, but after an update to the curr… (read more)

For years I try to switch form Outlook 2010 to Thunderbird. Among others I've tried the Thunderbird Setup 31.8.0 route (partly successful, but after an update to the current version of Thunderbird, I lost all data), the new Thunderbird 102.0b4 Beta, all unsuccessfully. Like the normal version 102.0.3

I have Outlook 2010 version:14.0.7268.5000 (32 bits) and Thunderbird 102.0.3 (64bits). I choose “Import from outlook”. I get the error in a red line “no profile found”. Old agenda, contacts and e-mails are very important to me. So a clean install is not a option. If I'am not successful to migrate, I've to upgrade Outlook.

1 is 32 to 64 bits the problem? 2 is direct import from pst file possible? 3 where is Thunderbird looking for the file / profile? Is putting a copy in that location a solution? 4 other suggestions?

Asked by Ron 2 months ago

Last reply by Matt 10 hours ago

DOWNLOADING

HELP WITH THUNERBIRD EMAIL I WIPED IT OUT OF WINDOWS 10…DOWNLOADED FROM YOUR SITW.. OPENED IT UP 1st THING ASKED FOR WAS CURRENT PASSWORD,,.. WELL I DON’T, HAVE IT ANYM… (read more)

HELP WITH THUNERBIRD EMAIL I WIPED IT OUT OF WINDOWS 10…DOWNLOADED FROM YOUR SITW.. OPENED IT UP 1st THING ASKED FOR WAS CURRENT PASSWORD,,.. WELL I DON’T, HAVE IT ANYMORE HOW DO I GET BEYOND THIS POINT??? THANKS LOYAL FOR MANY YEARS

Asked by ITISRON 14 hours ago

Thunderbird just got (auto-)updated and now one of my two mail accounts has 'disappered'

Hi... My Thunderbird (32bit) on Windows 10 apparently got updated in the background yesterday afternoon and when I opened it today my primary mail account does not show … (read more)

Hi... My Thunderbird (32bit) on Windows 10 apparently got updated in the background yesterday afternoon and when I opened it today my primary mail account does not show in the updated design.

Previous version was Thunderbird 91.13.1 (20220908191136) installed 23. september 2022 at 12:44:25 New version is Thunderbird 102.3.0 (20220914215727)

I have one Yahoo IMAP account and one POP3 account at my local ISP It is the POP3 account (my primary!) I no longer can see in the mail Thunderbird window

I'll appriciate any advice...

      • Last minute update:

I closed Thunderbird and started it again - now all seems normal

Sorry for any inconvenience

Asked by TheMonk 18 hours ago

Last reply by Wayne Mery 16 hours ago

Installing programs on my new desktop

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix.… (read more)

My previous desktop crashed and the technicians were unable to retrieve everything from the hard drive. I've got Firefox up but can't get Thunderbird or Norton or Deemix. Could you please help?

Asked by steve.whitley 22 hours ago

Last reply by Dropa 17 hours ago

New Update today. One of my 3 email accounts are now gone. Where'd it go?

New Update today. One of my 3 email accounts are now gone. Where'd it go? My Road Runner email account is gone. Email me at [edited] @gmail.com. If you email me to the d… (read more)

New Update today. One of my 3 email accounts are now gone. Where'd it go? My Road Runner email account is gone. Email me at [edited] @gmail.com. If you email me to the default email address, I won't get it as my default is my Roadrunner account [edited] @cfl.rr.com). It's gone.

Asked by Bri Mo in FL 1 day ago

Last reply by Toad-Hall 20 hours ago

How to transfer data from old to new version of Thunderbird

I have two versions of Thunderbird running on my PC. I have tried to transfer my set up data and address books etc from the original version to the new version but withou… (read more)

I have two versions of Thunderbird running on my PC. I have tried to transfer my set up data and address books etc from the original version to the new version but without success. I also want to keep saved messages and so I would nbeed to transfer these as well. Can you help?

Asked by rclloyd 3 days ago

Last reply by david 23 hours ago

  • Solved

Can't see the email bodies on one of my accounts

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird.… (read more)

I am running on Linux OpenSuse 15.4. I upgraded to Thunderbird 102.2.2 a few days ago, using OpenSuse's YAST Software Manager. I manage 3 email accounts in Thunderbird. The first 2 work fine, but the 3rd will no longer let me see the email bodies of any of the emails in its Inbox or Sent folders. No matter which email item I click on in the lists, the body pane in the lower right of the display remains blank. I have not touched the settings of that account and it worked fine before the upgrade. Any assistance would be greatly appreciated.

Asked by Dave 1 week ago

Answered by Dave 1 day ago

Downloading new version

Why does Thunderbird keep asking me to download the latest version? I have done this at least 5 or 6 times and the downloads are registered on my computer but every time … (read more)

Why does Thunderbird keep asking me to download the latest version? I have done this at least 5 or 6 times and the downloads are registered on my computer but every time I go into the program, it tells me to do it again. I have made two donations (£20 each) during the downloading but it keeps asking me for more.

Asked by vmwilliams42 1 day ago

Last reply by christ1 1 day ago

Thunderbird Not updating error

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to inst… (read more)

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install.

I though I had solved it but....

Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel.

I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

Asked by prv.hg 2 months ago

Last reply by Wayne Mery 1 day ago

Down load to Thunderbird

I am trying to install Filelink provider add-ons, and my download window trys to unzip the file with Nuance Power PDF which is not an Unziper. I am unable to change this … (read more)

I am trying to install Filelink provider add-ons, and my download window trys to unzip the file with Nuance Power PDF which is not an Unziper. I am unable to change this option.

Asked by Wildwill 3 days ago

Last reply by Matt 2 days ago

upgrade to Thunderbird 102

My Thunderbird just updated to the new 102 version. On my old version, I had folders for my old email address (6 or more years ago) where I could view some old emails I … (read more)

My Thunderbird just updated to the new 102 version. On my old version, I had folders for my old email address (6 or more years ago) where I could view some old emails I saved. I can't seem to find those folders now. I can, when composing a new message, click on the arrow by the FROM and pick the old email address. But of course that ISP is long gone.

Mike Dunton

Asked by michael.dunton 3 days ago

Last reply by Wayne Mery 2 days ago

Problems after Thunderbird to version 102

After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty fold… (read more)

After updating Thunderbird to version 102: a) All my open emails have disappeared b) my favorite folders have disappeared (that's easy to fix) c) there are new empty folders with strange names ("e78s4d3"). d) some filters no longer recognize folders

How can I recover bookmarks with open tabs?

By the way, I found that changing the setting: Start> Settings> Time and language> Region and language> Administrative language settings> Administrative> Language for non-Unicode programs> Change the system locale. to another language because Thunderbird crashes completely. The program cannot even find a folder with emails if the user has letters from alphabets other than English in his name. Just change the language, restart your computer and Thunderbird doesn't work.

(I didn't think Thunderbird was using the settings for non-Unicode programs)

{Edited for readability}

Asked by radpopl 2 days ago

Last reply by Wayne Mery 2 days ago

the list of folders on the left side of the screen is no longer visible. I tried updating to v. 102.3 but it didn't help.

I have a new laptop and migrated my files to it. I can open Thunderbird and the messages are still there, but the list of folders on the left side of the screen has disa… (read more)

I have a new laptop and migrated my files to it. I can open Thunderbird and the messages are still there, but the list of folders on the left side of the screen has disappeared. The folders are still there, and I can guess which one I want and click on it, but I can't see the list any longer.

Asked by dbacon 3 days ago

Last reply by Wayne Mery 2 days ago