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Blurry Display after updating to 78.0.1

Since updating to the 'new look' TB I have an issue with a blurry screen. When you select an Account from the left side of the screen at the top of the folders, the infor… (read more)

Since updating to the 'new look' TB I have an issue with a blurry screen. When you select an Account from the left side of the screen at the top of the folders, the information is blurred as you can see from the attached screenshot.

The messages in the folders are all clearly displayed and other areas of display don't have any problems, it is only since updating to the 'new' folder look that appears to have created this blurry image.

Someone suggested that I adjust the Windows ClearType settings which I did, but that didn't make any difference and the problem still exists. I have also just updated to the new 78.1.0 version today (1st August) but I still have the same blurry problem.

Any suggections or should this be logged as a bug ?

Asked by Hawkeye 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird 78 Dark Mode messes up emails - we need a switch to disable it.

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. … (read more)

After upgrading Thunderbird from v68 to v78 over the weekend, everything looked fine, but then I realized some emails display badly with Windows 10 running in Dark mode. Changing the Windows settings to display apps in Light mode doesn't help (and make other parts of Windows Light instead of Dark mode).

What I'm trying to find in about:config is a flag to tell Thunderbird to run in Light mode as I can't see many of my emails. I can highlight the body, but that's just a lame workaround.

First image show how the text is unreadable because Thunderbird only changed the background layout, but not the text; Image on the right I highlighted the whole email so I could read the text.

I saw other suggestions that either require meddling with some .css file quite heavily, or installing some add-on that doesn't fix the problem.

We just need a configuration flag to prevent Thunderbird from using the Windows Dark Mode (or more generic, one that doesn't follow the Windows Light or Dark mode on us).

Thank you developers.

Asked by Kaddath 1 year ago

Answered by Toad-Hall 1 year ago

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How to import messages incl. attachments from Incredimail into Thunderbird?

Incredimail stops within a few days (on the 20-st of march 2020). I'm thinking of starting to use Thunderbird as e-mail client. The complete message store of Incredimail … (read more)

Incredimail stops within a few days (on the 20-st of march 2020). I'm thinking of starting to use Thunderbird as e-mail client. The complete message store of Incredimail is now stored on my D-drive in one directory called 'IM'. Is it possible to import this complete directory into Thunderbird? If yes, can someone please tell me HOW? Do I need to install TB first? Importing contacts seems no problem, as I have already exported the contacts into a csv-format. Thanks in advance for your time and effort.

Asked by Roel 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird 78 Import from Windows Live Mail

Hi; Have Thunderbird v78.0.1 (32bit). Tried importing items, (EML format), from Windows Live Mail v2011 Build 15.4. Used Thunderbird's built in Import Tool. Kept gettin… (read more)

Hi;

Have Thunderbird v78.0.1 (32bit). Tried importing items, (EML format), from Windows Live Mail v2011 Build 15.4.

Used Thunderbird's built in Import Tool. Kept getting: "Can't find other e-mail programs" even though Live Mail is still installed.

Downloaded importexporttools_ng-4.1.0-tb.xpi AND importexporttools-3.3.2-sm+tb(1).xpi. Both show "Not for v78.0.1".

Would someone kindly point me in the right direction so that I can Import Windows Live Mail Accounts & E-Mails into Thunderbird v78.0.1 (32bit)?

Thank You.

Andy

Asked by Andy118 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird Update Locks Me Out

Since updating my iMac to Thunderbird 78.4.2 last night, I cannot pull in anymore email. It won't accept my password for the ATT server, though ATT will. How do I get hel… (read more)

Since updating my iMac to Thunderbird 78.4.2 last night, I cannot pull in anymore email. It won't accept my password for the ATT server, though ATT will. How do I get help to use this new update again?

Asked by S P Stetson 1 year ago

Answered by S P Stetson 1 year ago

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How do I stop Thunderbird asking me to enter my email password every time I open it?

I recently setup up Thunderbird on two new machines on Windows 10, copying my old Profile and pasting in the new profile directory as instructed. Every time I open Thunde… (read more)

I recently setup up Thunderbird on two new machines on Windows 10, copying my old Profile and pasting in the new profile directory as instructed. Every time I open Thunderbird it asks for my password which is very annoying. I have read several solutions and tried all of them, none have worked, have also tried uninstalling and reinstalling the program again. I have tried obviously clicking the 'save password' when I login, but nothing happens. When I go to the 'Security' and 'Passwords' tabs and click on 'Saved Passwords' there are 0 accounts showing, yet all my emails and addresses from my old profile are here. I have tried creating a new account to try fix it, but it says the Pop3 server is the same, and don't want to create multiple accounts anyway when I already have one - but strange the email account does not show up in the list of Saved Logins. I have tried deleting pkcs11 and key3 files in the profile section which I have read as suggestions but nothing happens. Any advice to solve this problem will be greatly appreciated!

Asked by Miki 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird Adressbuch und Ordner wieder finden

Hallo, nach einem Update von Thunderbird kam durchgehend die Meldung, dass zum Abschluss des Updates der Computer neu gestartet soll. Da dies keine Änderung erbrachte, lö… (read more)

Hallo, nach einem Update von Thunderbird kam durchgehend die Meldung, dass zum Abschluss des Updates der Computer neu gestartet soll. Da dies keine Änderung erbrachte, löschte ich Thunderbird aus dem Verzeichnis und kopierte den Ordner zur Sicherung. In den Ordnern zu den Profilen (.../Local/Thunderbird/Profiles) enthalten die beiden vorhandenen Profile leider keine relevanten Dateien. Nach der erneuten Installation von Thunderbird wurde auch ein neues Profil erstellt ( mit Zusatz: default). Für mich ergibt sich die Frage, wo ich mein Adressbuch sowie einige meiner Archive finden kann (ein Archiv wird angezeigt). Sofern ich die nicht auf dem Server sondern lokal abgelegt haben sollte, gibt es ein spezielles Suchkriterium dafür, kann ich ggf. neue Dateien in Thunderbird mit denen aus der Sicherung überschreiben? Schon mal vielen Dank für die Hilfe!

Gruß Thomas

Asked by tmoog 1 year ago

Answered by sfhowes 1 year ago

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unable to import mbox file

Could you help me with the upload of an mbox file? I have Thunderbird up and running with the extension ImportExportToolsNG. When I use the menu Tools/ImportExportToolsNG… (read more)

Could you help me with the upload of an mbox file?

I have Thunderbird up and running with the extension ImportExportToolsNG.

When I use the menu Tools/ImportExportToolsNG/import mbox file nothing happens. (screen shot of menu selection attached)

I have the mbox file stored on an external disk but I see no pop up screen that enables to to find and select the mbox file.

Currently I'm not using Thunderbird as an email client. For the time being I'm using it to read and search through older gmail emails as a backup.

DanZ

Asked by DanZ 1 year ago

Answered by sfhowes 1 year ago

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Migrating the profile of an older version to the latest version 78

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in i… (read more)

I have been using a very old version of Thunderbird (3.1.20) and I now need to move to the latest version. I am hoping it will be possible to migrate the old profile in its entirety, with folders, stored POP mail, addresses and accounts to the latest version. I understand about editing profiles.ini to point to a backup copy of the old profile instead of the default profile, but I am not sure if the profile structure has been changed in later versions. Would I do this using the Profile Manager? Does it allow you to browse to a Profile backup location?

Also the existing paths in profiles.ini now seem to have slashes rather than backslashes. Is this a change I have to make in the editing of the path to the old profile I want to use?

Thanks for you patience. Dave

Asked by firefox845 1 year ago

Answered by Wayne Mery 1 year ago

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Can't import to migrate from Outlook 2010

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find a… (read more)

I want to migrate from Outlook 2010 to Thunderbird on Windows 10. I installed Thunderbird 31.8.0 and attempted to use the Import tool, but Thunderbird seems not to find anything to import. It might be that I have Outlook installed in a non-standard location; can I point Thunderbird to that location somehow?

Asked by john454 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird 78 does NOT see ANY address book(s)

Hello; What a mess! For many years I could just install new versions of TB over the previous versions to upgrade. Or on a new computer I could install the latest version… (read more)

Hello; What a mess! For many years I could just install new versions of TB over the previous versions to upgrade. Or on a new computer I could install the latest version and then just copy the contents of the profile folder(s) into the correct location on the new machine and all was fine. Okay around I believe version 48 or so there where glitches and I needed to go through certain intermediate version(s) but that's besides my point.

My wife's computer died with a hardware glitch and I replaced it with a better machine I had sitting around. Windows 10 all updated I downloaded and installed TB v78 and then transferred the profile. TB's installer gave NO WARNING AT ALL that there where incompatibilities to be expected. The result is that on the new machine TB has NO ADDRESS BOOK and in the Write widow the Send button is greyed out.

And from what I read here there seems to NO REASONABLE WAY to make TB v78 see or recognize the existing files abook.mab, abook.sqlite and history.mab. I even coaxed these files out of a June 2020 backup, no help.

I happen to have reasonably recent .CSV files with her address data but the import attempts fail with an UNHELPFUL message to the tune of "the input file has an error...". Despite the wording of the message NO ADDRESSES ARE IMPORTED and NO ADDRESS BOOK IS CREATED! When I look at the CSV file in a text editor they look perfectly correct to me!

Please, pretty please, what may I have overlooked or just not found yet that may help?

Does anybody have a solution for that?

Is there an add-on around that I can't find that could help me to get in my wife's good grace again?

Any help would be greatly appreciated, TIA. EikeH

Asked by eikelein 1 year ago

Answered by sfhowes 1 year ago

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How to revert from beta back to normal channel

Hi, somehow I am in the beta channel of Thunderbird (version 72). The Thunderbird program keeps crashing (as for beta). I would like to revert to the normal distributio… (read more)

Hi, somehow I am in the beta channel of Thunderbird (version 72). The Thunderbird program keeps crashing (as for beta). I would like to revert to the normal distribution of 68.4.1. The problem is that after installing the normal 68.4.1 version, I am getting this error:

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/gallery/images/2019-08-10-20-43-19-c24fb8.png

How can I migrate the profile from beta channel to normal version of Thunderbird?

Asked by vvl71090 2 years ago

Answered by sfhowes 2 years ago

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Trying to move Tbird from Windows to MAC

I have read probably 100 of your help topics and none of them seem to address my topic in plain english. I have used Thunderbird for years on a windows computer (current… (read more)

I have read probably 100 of your help topics and none of them seem to address my topic in plain english. I have used Thunderbird for years on a windows computer (currently windows 10, Tbird Ver 78.6.0) and I am trying to move my profile from my windows computer to a new Mac running Big Sur Ver 11.1. Thunderbird (for some unknown reason) actually created 4 different profiles on my windows machine (two under: users/alan/AppData/Local, and the same two profiles under users/alan/AppData/roaming) but I have figured out which profile that Thunderbird is using based upon the help/troubleshooting/profile folder/open folder (which happens to be one of the ones located under: users/alan/AppData/roaming) and it is 13.9GB. I copied this folder (and all included files) to a jump drive so that I could move it to my new Mac.

  I am new to Apple and know nothing about their operating system.  I downloaded Thunderbird from the Mozilla website and installed it according to their directions.  I finally found the default profile on my Mac that was created when I installed Thunderbird and I deleted it.  I copied my existing windows profile to the same location.  Now when I start Thunderbird I am greeted with a message that states: "Your Thunderbird profile cannot be loaded.  It may be missing or inaccessible."
  Obviously I have done something wrong.  Please direct me how to correct my problem -- it seems like this should be pretty simple, but I am lost.
  Thank you very much!!
- Alan

Asked by alan136 1 year ago

Answered by alan136 1 year ago

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Migrate Mailbox Outlook 2007 to Thunderbird

I would like to migrate my Outlook 2007 Mail environment on my laptop to Thunderbird. How can I get my mails, maps, contacts etc into Thunderbird. Are there methods and/o… (read more)

I would like to migrate my Outlook 2007 Mail environment on my laptop to Thunderbird. How can I get my mails, maps, contacts etc into Thunderbird. Are there methods and/or tool to perform this ?

Asked by Rik Voets 11 months ago

Answered by sfhowes 11 months ago

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Adding Gmail Account to Thunderbird 68.6.0

Hi folks. Perhaps I am the problem, but I don´t understand it. I read douzends of articles and websites, but I still can´t get it to work.... I try to add my Gmail accoun… (read more)

Hi folks.

Perhaps I am the problem, but I don´t understand it. I read douzends of articles and websites, but I still can´t get it to work....

I try to add my Gmail account to Thunderbird 68.6.0. I use two-factor-authentication in Gmail, so I created an appspecific password on Googles MyAccount-Page.

Then I choose "Add Email account" in Thunderbirds accout settings. Then I enter my Gmail-Email and the created appspecific password.

But Thunderbird doesnt find any connection data and asks for manual edit. But nothing I try to enter here works. In authentication dropdown there is NO OAuth2 to select.

So what am I doing wrong?

Can anybody help me?

Regards Benjamin

Asked by Benni 1 year ago

Answered by sfhowes 1 year ago

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Address books: Is abook.mab.bak the same thing as the old abook.mab? What is abook.sqlite?

I have a completely new profile and a new installation of Thunderbird 78.8.1 and it's great! See https://support.mozilla.org/en-US/questions/1327837 for how I got here. I… (read more)

I have a completely new profile and a new installation of Thunderbird 78.8.1 and it's great! See https://support.mozilla.org/en-US/questions/1327837 for how I got here. I now want to copy and paste my old address book to my new profile Previous help on this forum says that my old address book is in files abook.mab and history.mab but in my old profile these files are suffixed .bak (eg: abook.mab.bak) My new profile already has a few addresses - which I am happy to lose - but does not have any .bak files. For the address book it seems to have these: abook.sqlite abook.sqlite-shm abook.sqlite-wal

history.sqlite history.sqlite-shm history.sqlite-wal

Not a .mab (or .mab.bak) file to be seen.

Can I just copy and paste abook.mab.bak and history.mab.bak?

Asked by Michael (was suppliers1) 10 months ago

Answered by Matt 10 months ago

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Importing Address Book

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the… (read more)

I have Thunderbird 68 installed on one PC and just installed Thunderbird 78 on another. I was able to configure all the mail accounts etc. OK but having problems with the Address Book. I exported them from Thunderbird 68 (2 files) and that seemed to go OK. I then tried to import them into Thunderbird 78 and it gave some errors but it also created duplicate Address books. 2 Personal and 2 Collected.

How do I have them imported and saved into the Address books that are already there?

Any tips to get this to work?

Thanks

Asked by AZBigDog 1 year ago

Answered by Stans 1 year ago

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Thunderbird not syncing sent folder with outlook email

Hello, It's already 2 days that I'm trying to sync my outlook email on Thunderbird, but it just isn't working. The emails I send from outlook web do not get synced locall… (read more)

Hello,

It's already 2 days that I'm trying to sync my outlook email on Thunderbird, but it just isn't working. The emails I send from outlook web do not get synced locally in thunderbird; only those that I send directly from the local thunderbird application do appear.

I've double checked server options and deleted/reconfigured the account; no deal.

I'm not sure why thunderbird is not syncing the IMAP folders. Is there any solution?

Best regards,

Asked by sardarjidavide 1 year ago

Answered by Stans 1 year ago

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Not able to send or receive emails between thunderbird & aol.

Something had and did not transmit the full context. Not able to send or receive emails between thunderbird & aol. Have used TB for year now not working. When I woul… (read more)

Something had and did not transmit the full context. Not able to send or receive emails between thunderbird & aol. Have used TB for year now not working. When I would click on TB to receive or send mail it contentiously ask to provide password still if would repeat. I would go to AOL.com password worked fine. I removed account (TB) and set it up again according to instruction on TB Help manual and auto set up. Received message indicating user name or password was incorrect. Kept trying and final gave up call AOL two days of waiting for a call I sent a copy of the message (above). The individual indicated type of Security was incorrect (SSL/TLS) said SSL should be used. Still can't create account. Help and Thanks - juniorjr1

Asked by juniorJr1 2 years ago

Answered by sfhowes 2 years ago

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Linux Mint Thunderbird Upgrade 68 to 78

Hi I've been waiting for a while to see if an 'upgrade' package came through to migrate my Thunderbird from 68 to 78. Is there any solution to do this manually, or any w… (read more)

Hi I've been waiting for a while to see if an 'upgrade' package came through to migrate my Thunderbird from 68 to 78. Is there any solution to do this manually, or any webpage i should be watching for an update?

I'm running Linux Mint 20.1 with Thunderbird 68.10.0 (64bit)

thanks James

Asked by James H 1 year ago

Answered by Toad-Hall 1 year ago