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  • Archived

Migrating from Outlook 2019

I'm having some trouble here doing a migration from Outlook 2019. Whether in the latest version or version 31.8, Thunderbird is not finding my Outlook file. Currently, … (read more)

I'm having some trouble here doing a migration from Outlook 2019. Whether in the latest version or version 31.8, Thunderbird is not finding my Outlook file. Currently, the file is in a non-standard location. Where does it need to be? Will it need to be on the C: drive (which is rather small)? Or can it be found on the D: drive?

I've looked at other means of importing. I tried exporting from Outlook into a CSV file, but Thunderbird does not see all of the columns that were exported. For instance, the email addresses were not in that second column to be paired. That's rather useless.

Another option that came up in the search of previous answers was to export to vCard. It does not appear that I have that option in Export. And individually saving hundreds of contacts as vCards is not a particularly viable option, either.

What would you suggest?

Asked by rhiguera 1 year ago

Last reply by russn8r 1 year ago

  • Archived

Import .pst files in Thunderbird

Hi Team, I have been using outlook for my mail. now i have switched to thunderbird. now i need all my mail item backup to be exported from outlook and imported to thunder… (read more)

Hi Team,

I have been using outlook for my mail. now i have switched to thunderbird. now i need all my mail item backup to be exported from outlook and imported to thunderbird.

I have already backed up outlook backup in .pst file format. now how can i need feed it into thunder bird?

please provide assistance.

Asked by it126 1 year ago

Last reply by Corey Ward 1 year ago

  • Archived

Microsoft Exchange issues with Thunderbird

I am trying to setup a Microsoft Exchange account on Thunderbird. I have tried every possible (known) setting but continue to have issues. Is there a known solution for… (read more)

I am trying to setup a Microsoft Exchange account on Thunderbird.

I have tried every possible (known) setting but continue to have issues.

Is there a known solution for this?

Asked by Diana G. 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

PST files to thunderbird?

I was told to use mailstore to archive old PST files from 2010 outlook which I no longer use. I used mailstore and archived a PST file (have more PST files to do) but now… (read more)

I was told to use mailstore to archive old PST files from 2010 outlook which I no longer use. I used mailstore and archived a PST file (have more PST files to do) but now I do not know what to do to get these onto Thunderbird. It called it "microsoft outlook". I clicked on "run" and it ran successfully but I do not know now what to do to use it in thunderbird. Please help

Asked by bbolumen 1 year ago

Last reply by russn8r 1 year ago

  • Archived

export folders and emails

I need to export a lot of emails from Thunderbird on an old iMac. It seems the import/export tool is not on the version I have so I have a problem. I need to get a plug-i… (read more)

I need to export a lot of emails from Thunderbird on an old iMac. It seems the import/export tool is not on the version I have so I have a problem. I need to get a plug-in to do this now. However, the version of TB is very old and I'll need a new version of Thunderbird to install the plug-in... So the question is - if I upgrade the old TB I have, will I keep or lose all my old emails? I need a sure answer to this because I can't lose these old messages. I don't want to import them anywhere, I just exported text or html for file storage.

Reading thru this forum I don't have high hopes, it all seems vague and complex (even tho we're now in 2021, no less, and ye olde issues rattle on and on). But a definitive answer would be useful to help me decide what to do. Thanks.

Asked by ians 1 year ago

Last reply by Matt 1 year ago

  • Archived

Import old address book

I want to import an old address book formatted as abook.mab by 5-10 year old TBs into current TB address book. The only article I can find on file doesn't appear to be ad… (read more)

I want to import an old address book formatted as abook.mab by 5-10 year old TBs into current TB address book. The only article I can find on file doesn't appear to be addressed to current software, I can't decipher some of it, and what I do understand doesn't work. Any thoughts?

Asked by Phil Shepard 1 year ago

Last reply by atErik 1 year ago

  • Archived

How to migrate from MS-Outlook 2010 to TB? Import "Outlook" does NOT work

How to migrate 'Contacts' and 'Addresses from MS-Outlook 2010 to TB? the Thunderbird so-called 'Import' does NOT work. Attempting to do so merely produces a 'window' th… (read more)

How to migrate 'Contacts' and 'Addresses from MS-Outlook 2010 to TB? the Thunderbird so-called 'Import' does NOT work.

Attempting to do so merely produces a 'window' that states

   "Addresses successfully imported from Outlook
    "No address books were found to import

And, surprise, surprise NO data is made available in TB !!! What is WRONG?

Asked by K.S.Heard101 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Resolved - Cannot set up an existing account.

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that ke… (read more)

I have an existing Thunderbird account on my Windows 11 PC. I am now trying to open and access this same account on another PC with Windows 10.This is the message that keeps on appearing:

Unable to login in at server. Probably wrong configuration,username or password.

Any help would be greatly appreciated.

Asked by Suksan 8 months ago

Last reply by Toad-Hall 3 months ago

  • Archived

Migrating to new computer

I have followed the instructions located here https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer but still cannot get my new computer to acces… (read more)

I have followed the instructions located here https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

but still cannot get my new computer to access my email accounts.

Apparently I have missed something with the profile or the proper path for it but I cannot figure out what it is.

Is there another step to take to complete the migration?

Asked by Milton's Firefox 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

How do I export/backup all emails of a specific email account?

Hello How do I export/backup all emails of a specific email account? Please note that I do not want to backup my whole TB profile which has 10 email accounts, I only need… (read more)

Hello

How do I export/backup all emails of a specific email account?

Please note that I do not want to backup my whole TB profile which has 10 email accounts, I only need to backup one.

Thanks

Asked by DisplayName 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Mail won't send

I installed TB 91.6.1 on iMac, OSX 11.6.1, and migrated my existing profile in from an older computer. I can download and read incoming messages, read older existing mess… (read more)

I installed TB 91.6.1 on iMac, OSX 11.6.1, and migrated my existing profile in from an older computer. I can download and read incoming messages, read older existing messages, but cannot send. I've checked all the SMTP server settings, which appear correct and match the old installation. There is no error message when I attempt to send email. Nothing at all happens when I click the Send button. If it's a reply, the Send button is grayed out until replacing the recipient in the To: field.

I've also just discovered that my address book dis not port over to v91 as expected.

We use BlueHost for email, and I have had no problems using 78.6.0 on my old MacBook Pro. Wife is using 78.14.0 on another iMac with no issues. No firewall or antivirus software is involved in the new installation.

Any help for this??

Thank you, Carl Thor

Asked by cthor6359 9 months ago

Last reply by user4430792 9 months ago

  • Archived

Adding gmail to existing Thunderbird account

About a week ago my email server, Windstream, deleted our email account. I use Thunderbird all the time and it (of course) just quit. I am very irritated at Windstream … (read more)

About a week ago my email server, Windstream, deleted our email account. I use Thunderbird all the time and it (of course) just quit. I am very irritated at Windstream and decided to create a Gmail account. My problem is I have used Thunderbird and my windstream email (us4448@windstream.net) for years and years. Now I cannot use it for sending email...BUT, all my addresses are there plus about 25 files that I used for holding important emails for myself. I do not want to lose those. I am hoping I can just add the gmail address to my existing thunderbird account. I have been looking at support....and I see how to add that email....but I don't want a new Thunderbird account......I want the old one with the new email address. I can't see where it says that the Thunderbird will stay the same with just a different address. I hope you can help. Thank you so much for any help you can give me.

Asked by us4448 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Thunderbird e-mail Windows 11

Hello. Could you please let me know if Thunderbird e-mail is compatible with Windows 11? If yes which version is compatible? If not when approximately a compatible versio… (read more)

Hello.

Could you please let me know if Thunderbird e-mail is compatible with Windows 11? If yes which version is compatible? If not when approximately a compatible version should be made available?

Thank you

Asked by Antonio 1 year ago

Last reply by sb5k 1 year ago

  • Archived

Thunderbird 91 and export-import options of accounts, settings

Hello! New Thunderbird 91 is out for some time - is there a way to export and later import account settings? I mean email settings (POP, IMAP, SMTP servers, credentials, … (read more)

Hello! New Thunderbird 91 is out for some time - is there a way to export and later import account settings? I mean email settings (POP, IMAP, SMTP servers, credentials, email aliases, GPG-keys, etc).

Even if there could be find files in profile, that keep these information, at least I knew to backup them, e.g. using cloud sync client. Until Thunderbird gets proper settings export, import built-in feature. This means, that it would be good to export also application settings in next of account settings.

Also Thunderbird program settings would be needed to export, later import.

Backing up whole profile is not possible, as database is updated by every sync and then also cloud client starts syncing. Also Thunderbird profile folder is too big for syncing. There is no point to sync emails, as using IMAP and emails are already in server.

Asked by Edmund Laugasson 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Transfering Thunderbird Profile to New Computer - Old Mail File is not Recovered

I run Thunderbird on two computers - MacBook Pro and "Intel". The Intel is older, runs Windows 10 using 1 T M.2 SSD for storage. I have purchased a new "Wintel" machi… (read more)

I run Thunderbird on two computers - MacBook Pro and "Intel". The Intel is older, runs Windows 10 using 1 T M.2 SSD for storage. I have purchased a new "Wintel" machine, also with 1 T M.2 SSD and running Windows 10. I transferred most of the files from the older Intel to the Wintel by uploading into Microsoft OneDrive, and successfully downloaded most of my older working files from there onto the M2 SSD of the new Wintel machine (not something I would recommend to do again, though -- OneDrive is slow slow slow). Note that the profile folder for Thunderbird is not included in the OneDrive group that was uploaded.

I have attempted to follow the Mozilla prescribed approach to transfer my existing Thunderbird files (and profile) from both the MacBook and the Intel machine to the Wintel. In the past, this worked like a charm -- I was able to move an older version of the Intel file to the MacBook about 6 months ago. But now, I can't get it to work to move these files to the Wintel. I have tried maybe 8 or10 times. Using a 1 T USB stick. Using a 32 BG USB stick. Trying either to move the /Thunderbird directory or just the /"profile" directory where "profile" is the random name.

The transferred files have two problems when opened in Thunderbird: 1) they don't have my username, password or similar information and this has to be reentered - which seems to reset the profile - it's like the copied files never are recognized 2) there is no file history (other than the information that is downloaded again from the mail server -- it keeps about 21 days of history). The multiple years of past mail data, which I want, is not available.

When I copy the directories onto the USB, it takes quite a bit of time (2-3 hours on the MacBook) to download, and the file transfer countdown suggests that more than 8GB of files were transferred. But, when I look at the file directory of the USB stick, I can't find files that total anywhere near that amount of data. And, the /"profile"/Mail subfolder is empty. And I can't find my archived mails.

This is getting very frustrating, and I am not sure what I am doing wrong, since it worked like a charm in the past. Is there an issue with v. 78? a size limit that I somehow breached with the additional growth in the historical files?

Advice and suggestion would be greatly appreciated!!!! Norm Whitton

Asked by president10 1 year ago

Last reply by atErik 1 year ago

  • Archived

How do i export folder to outlook?

I worked with Thunderbird already for more the 10 years, but since some years I work a lot with other parties with all MS office programs, such as calender and Team, and … (read more)

I worked with Thunderbird already for more the 10 years, but since some years I work a lot with other parties with all MS office programs, such as calender and Team, and i get more and more problems in synchronizing with them. Therefore I want to migrate from Thunderbird to Outlook. I migrated my accounts already succesfully, but i have around 100 folders created locally in Thunderbird and I need them to be exported to Outlook as well. I can not figure out how to do this, who can help me?

Asked by Menno Trautwein 1 year ago

Last reply by sfhowes 1 year ago

upgrade to 102 from 91 breaks OAuth2 connection to outlook.office365.com...

Recently tried upgrading from 91.x.x -> 102.x.x. Everything seems to go fine, with one critical show-stopping problem -- any attempt to connect to outlook.office365.co… (read more)

Recently tried upgrading from 91.x.x -> 102.x.x. Everything seems to go fine, with one critical show-stopping problem -- any attempt to connect to outlook.office365.com fails. Completely.

Under 91.x.x, I use POP as server type, server name is outlook.office365/com, SSL/TLS, and OAuth2 for connection and authentication security, respectively. Set up this way, port defaults to 995. Works *perfectly* under 91.x.x.

But, using the *exact* same setting under TBird 102, absolutely refuses to connect. At all.

Any suggestions as to what to look for?

Asked by evan.cooch 5 months ago

Last reply by albear1 3 months ago