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Where are Thunderbird local folders, are they on he C drive of my desktop Windows 10 computer?

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The … (read more)

I want to move Thunderbird local folders to an external drive (Seagate). I am working on a desktop computer with Windows 10. Where are the Thunderbird local folders? The files don't display anywhere in Windows explorer. I am able to transfer all other files such as jpg. and pdf. files from the desk top computer to the external drive by dragging and dropping, but I can't locate the Thunderbird local email files so as to be able to drag and drop.

Asked by renefabr 2 years ago

Answered by david 2 years ago

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Thunderbird inbox has messages, but they don't show on the screen.

I just completed changing the storage location for Thunderbird email messages, from AppData/Roaming to a new Thunderbird folder under Documents. This was to ensure that … (read more)

I just completed changing the storage location for Thunderbird email messages, from AppData/Roaming to a new Thunderbird folder under Documents. This was to ensure that my computer quick-backup utility would save emails. I followed Mozilla instructions and all went well, everything seems still to work just fine, except that one POP email account shows nothing in the appropriate Thunderbird Inbox now. Sent messages show up, and new incoming messages to that account go into the Inbox and show, but all the old ones from before the location change just don't populate the Inbox listing area. The Inbox file at the new location has messages in it, I can see and read them with Notepad, but there's no corresponding Inbox message list for that one account. What could have gone wrong, and is it possible to somehow 'activate' the old messages so they show, or move them again from the original AppData/Roaming location to the new one? Thanks!

Asked by Electrojim 1 year ago

Answered by Electrojim 1 year ago

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Restore profile folders from old profile

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't w… (read more)

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't work until I deleted the original. I did a save so I have all the files, now which ones need to be restored. ( a full file backup prior to adding new profile so all org profile files are available)

A profile directory displays all of the folders, 2 files for each folder a MSF and an MBX. Some also have a file type of File.

Which has to be copied, will the folders be created with the copy or do I need to create them in thunderbird first ?

Asked by bobbee25 1 year ago

Answered by Toad-Hall 1 year ago

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Moving Thunderbird to New Computer

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working. The original computer is Windows 10 and has had … (read more)

I am attempting to move Thunderbird to a new computer following the instructions from the website and it is not working.

The original computer is Windows 10 and has had Thunderbird installed for a long time and was recently updated to 102.14.0 (64 bit). The new computer is Windows 11 with a clean install of 102.14.0 (64 bit). When I copy the folders from the old computer to the new one and launch Thunderbird, it is not recognizing that the profile has been copied over, there are no email accounts, etc.

I did note that the folder structure is different - the old one was under Mozilla Thunderbird and the new one is just Thunderbird; the Profile folder on the old one is Profile and the new one is Profiles and some of the files are different.

Any ideas on how to successfully migrate this?

Asked by jdaviewalter 1 year ago

Answered by Wisewiz 1 year ago

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error: Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need … (read more)

It's not true! Clicking on the close thunderbird button in the error message does nothing, I've uninstalled, reinstalled rebooted. I've had this laptop 3 days, do I need to To go back to factory settings on this laptop.

Asked by Dolphindave 1 year ago

Answered by Dolphindave 1 year ago

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Cannot locate Thunderbird profile folder on Windows 11

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Inf… (read more)

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

Asked by Larry (Nibimocs) 11 months ago

Answered by Larry (Nibimocs) 11 months ago

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INBOX-1.msf INBOX-2.msf ... INBOX-N.msf

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak) Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folde… (read more)

Migrated to a new laptop. Fedora 37 Thunderbird 102.8.0 (via Flatpak)

Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox (All Folders). Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. Thunderbird see this, but ignores the contents. Instead it created a new inbox, INBOX-1.msf And then every time it starts it creates a new iteration, INBOX-2.msf, etc.

Removing all *.msf files did not change a thing. Still an empty inbox and no other folders shown. And the iterations of INBOX-N.msf continue.

Any ideas on how to resolve this?

Asked by BobG 1 year ago

Answered by BobG 1 year ago

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how do I export address book in tb v. 115

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to… (read more)

My mother would like to export her very extensive address book in CSV format for safekeeping and eventually for porting it to a new email address. She recently updated to Thunderbird v. 115. I can find help for exporting address books in previous versions. In v115, under Tools, I can only find that a zip file of everything in the profiles directory can be made. Am I looking in the wrong place? Any suggestions besides downgrading to v. 102?

Asked by Riseetty 1 year ago

Answered by christ1 1 year ago

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Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit? My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbir… (read more)

Can I upgrade my Thunderbird 115.3.1 from 32 bit to 64 bit?

My Thunderbird has recently automatically updated to V115.3.1 but remains 32 bit. When I go to the Thunderbird download page there doesn't appear to be a choice of version.

Asked by Alan Chambers 1 year ago

Answered by sfhowes 1 year ago

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K-9 Mail - IMPORT SETTINGS

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need … (read more)

I wish to try K-9 Mail on my Android - eventually I want Thunderbird. When I start K-9 it offers me "IMPORT SETTINGS" and then says CHOOSE FILE. What file(s) do I need to bring over from my Thunderbird profile to get 1. the address book(s) and 2. the email account data?

Asked by Andrew Hunt 1 year ago

Answered by Andrew Hunt 1 year ago

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Connecting Thunderbird to Microsoft 365 Exchange Online

Hello, I am using Thunderbird 115.6.1 (64-bit) desktop version. We have just been migrated to Microsoft 365 Exchange Online services. I have created a new account in Thu… (read more)

Hello,

I am using Thunderbird 115.6.1 (64-bit) desktop version. We have just been migrated to Microsoft 365 Exchange Online services. I have created a new account in Thunderbird with the settings given here:

https://support.microsoft.com/en-us/office/pop-imap-and-smtp-settings-for-outlook-com-d088b986-291d-42b8-9564-9c414e2aa040.

However, when I try to send an email it says that it can not log into the server. On my Iphone I also needed to create a new account in the Apple mail App and there things work fine. I would appreciate if there would be some help since it`s not only the functionalities of Thunderbird I really appreciate.

Thanks a lot!

Asked by Sebastian 1 year ago

Answered by david 1 year ago

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Downgrade from 115 to 102

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to downlo… (read more)

Since I have problems with version 115 (ImportExportTools NG does not work in this version) I am forced to restore version 102. Unfortunately I can't find a way to download this version anymore. A download possibility for older versions would be very helpful. Thanks a lot

Asked by Ronschui 1 year ago

Answered by Ronschui 1 year ago

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Your Thunderbird profile cannot be loaded. It may be missing or inaccessible.

Hello, "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible". New installation of Windows 11. Installed Thunderbird 102 and did some setting up… (read more)

Hello,

"Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

New installation of Windows 11. Installed Thunderbird 102 and did some setting up. I must have made a bad choice as I now get the above error message and cannot open Thunderbird. I have uninstalled TB and reinstalled but to no effect.

Help and advice very gratefully received.

Regards

Asked by pyor66 1 year ago

Answered by david 1 year ago

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Migrating Thunderbird, Win 10 to Win 11

Hi. I've recently set up a new computer. I'm a Thunderbird user. My old computer is running Windows 10. My new one runs Windows 11. I'm running the same (current) vers… (read more)

Hi.

I've recently set up a new computer. I'm a Thunderbird user.

My old computer is running Windows 10. My new one runs Windows 11. I'm running the same (current) version of TB on both computers.

I can't get my emails to move from one computer to another. I know, this sounds dumb, but it isn't; my email provider uses a weird hybrid of POP3 and IMAP, and just "connecting" didn't do the trick; in fact, adding my account to TB under 11 ate most of my emails on the server because the default TB/POP3 setting kills all old emails after 14 days.

Fortunately, my old emails still live on the Windows 10 computer because it DOESN'T do that.

I have tried export/import, but that doesn't work because my account is very old, very large, and creates a 5GB file. I've tried just MOVING it, but TB isn't picking up the old stuff correctly.

I'm pretty sure this is a TB 10/11 incompatibility for one simple reason: when I export just my address book from the 10 installation the import fails on the new (11) machine, BUT when I export it from another machine that's already running 11 I can import it on the new machine.

How do I export mail from TB on 10 and import on 11 ?

Thanks!

Asked by jeff236 1 year ago

Answered by jeff236 1 year ago

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Import MBOX to T-bird 115

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other ad… (read more)

Most of my old mails are stored in a MBOX file (previously gmail). I would like to import them. The import/export NG tool is not compitable with version 115. Any other add-on doesn't work. The normal import function of T-bird can't handle a MBOX file directly. Importing the zip won't work. How can I get my old mails imported?

Asked by bbotman 1 year ago

Answered by sfhowes 1 year ago

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Migrating Email to a New Email Account

I am going to be setting up a new email address provided by a new ISP, and would like to migrate the email from the soon to be shutdown current email account to the new o… (read more)

I am going to be setting up a new email address provided by a new ISP, and would like to migrate the email from the soon to be shutdown current email account to the new one. Is it as simple as changing the account settings of the current account to the new one or is it more involved than that? If so, can I migrate the existing email to the new account without any ties to the old email account remaining? Thanks in advance for any assistance.

Asked by loupjr 1 year ago

Answered by Stans 1 year ago

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Migrating Thunderbird from one Mac to a new Mac

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all… (read more)

I just bought a new MacBook Pro and migrated my old MacBook Pro to the new one. Thunderbird did not migrate with all the other apps. Firefox moved fine, bookmarks and all. I found the article "Moving Thunderbird to a New Computer" and have tried several times to follow the instructions with no success. The new computer is running OS 13.0.1. Both computers have Thunderbird 102.50 installed. Any Ideas? My main concern is losing the email history (sent, received and archived) on the old computer. Thank you.

Asked by bmack1 2 years ago

Answered by bmack1 2 years ago

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Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (read more)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Asked by Kin Zhang 9 months ago

Answered by Kin Zhang 9 months ago

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I thought I could create a brand new email account here, but...

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand ne… (read more)

Totally confused here. Thunderbird wants me to use my current email (a gmail account) which I do not want. I thought by getting Thunderbird I could just create a brand new email (No, I do not want to buy a domain name!) and do something like blah-blah.blah@thunderbird.com. Looks like I was completely mislead by an article on doing what I really need.

If I have to use my current gmail address, then what is the point of getting Thundebird?

If I cannot do what I need on Thunderbird, I want my donation back. Anyone know how I can do that? I can't find an answer to that anywhere.

Sorry if I sound snarky here. It's because of my highly increased level of frustration. Thank you for your time, and any assistance you could provide would be greatly appreciated.

Asked by Tom Harrington 11 months ago

Answered by david 11 months ago

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Flatpak: Email folders not showing after migration.

Moving to a new laptop, running Fedora 36, with Flatpak. Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the cont… (read more)

Moving to a new laptop, running Fedora 36, with Flatpak. Was able to migrate Thunderbird profile without issue. However, I can not see any of my email folders or the contents of my inbox. Under Account Settings/Server Settings/Message Storage/Local Directory is a path to my email folders. While that location is correct, the email folders still do not show for the account. I "Browsed" to them again, and now the Local directory shows /run/flatpak/doc/8cad13c1/mail-remote However, that did not help, as email folders are still not shown. What am I missing here?

Asked by BobG 1 year ago

Answered by BobG 1 year ago