Thunderbird Community Forum

I am having trouble manually configuring an AOL email account (username@verizon.net). AOL's instructions say to manually configure the account. I tried to do that twice, once with IMAP and the other with POP.

Now, I have two email folders in Thunderbird that I cannot use. They are both empty because I get a message box that says "Login to server imap.aol.com with username@verizon.net failed." when I try to use them. When I use the same login credentials to login to the website mail.aol.com, they work.

I have to contact AOL as to why when I try to access the account with an email client (Thunderbird and Outlook) I'm getting password errors. In the meantime, how do I delete the two email folders created incorrectly in Thunderbird?

Thanks for your help.

I'm trying to move Thunderbird to a new PC. Both PC's are running Windows 11. I've followed the instructions for locating my profile. According to "Troubleshooting Information" my profile is supposed to be located at "C:\Users\photo\AppData\Roaming\Thunderbird\Profiles\k6i7koof.default-release\Mail\Local Folders". When I click on the "Open Folder" button, I receive an error message that the folder does not exist. When I try navigating to the folder manually, I can not find a "Thunderbird" folder under "AppData\Roaming". I've selected "Show Hidden Files/Folders" under Windows Explorer. I know my profile exists because I can access a set of Local Folders when I'm in Thunderbird. I'd really like to move those folders over to my new PC. Any help to find the profile folder will be much appreciated.

I have a batch of .eml files from a previous Windows Live Mail that I want to move to my Thunderbird Local Folder (V 52.7.0). I read that you can drag and drop these files but I do not know where to drop them in Thunderbird. Can anyone assist please.

Outlook says that it will no longer let third party mail apps like Thunderbird to access Outlook email as of September 16, 2024? What do you recommend?

"Action Needed – You may lose access to some of your third-party mail and calendar apps

Update your sign-in technology before September 16th, 2024 to maintain email access.

The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th.

What do you need to do?

If you are receiving this email, you are currently using an email or calendar app that uses a less secure authentication method to connect to your Outlook.com email account. You will need to upgrade your third-party mail and calendar app to a version which supports modern authentication methods.

Microsoft provides free versions of Outlook for your PC, Mac, iOS, and Android devices which can be easily downloaded and connect to your email account. Using an updated version of an Outlook application will ensure you are connecting in the most secure way.

How can you set up your Gmail, Apple Mail, or other third-party mail application?

Various non-Microsoft applications will have their own steps for connecting to your Outlook.com email account using modern authentication methods. See our help article - Modern Authentication Methods now needed to continue syncing Outlook Email in non-Microsoft email apps. However, you may need to contact the creators of those applications to provide you with instructions. In many cases, simply removing and re-adding your account with the latest version of that application will configure it to use modern authentication methods.

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Samsung Galaxy J3 Prime Model M J327W Android 7.0 Import VCF results in “Failed to import Vcard” notification

Thunderbird 52.9.1 (32-bit) Windows 10 Pro 64 bit Exported vcf contact files not imported by phone.

i love 65 because it is SO much faster but i would like to be able to sync my calendar.

the older versions just do not work very well for me. too slow

thanks, scott

Yesterday Thunderbird upgraded itself to a version which will no longer run Lightning. For me, this is a crisis as I need access to my calendar. Please don't suggest I get a working copy of Lightning and install it, as apparently no such thing exists.

How do I roll-back to the previous working version? I am running Ubuntu 16.04. I have no idea what the last working version of Thunderbird was but my current (broken) version is 60.2.1.

Thank you for any suggestions.

When moving to a new computer I exported all my contacts from Apple Contacts into one vcf-file. On importing this into Thunderbird all contacts were taken, but only with name, address and email. All other information, e.g. phone numbers, is missing. On checking the vcf file in a text editor, the phone numbers are there. Why does Thunderbird not completely import the information?

Installed Tbird Installed Import/Export Add-On Went to Tools > Import/Export and all Import items are grayed out. Also could not create a new file: File > New > Folder. Nothing under "All Folders"

Maybe that is why I can't import? Thanks for any help, John Windows 7 Desktop Currently using: Windows Live Mail 2012

I bought a new desktop Lenovo. I use Thunderbird for my email client in my old computer. I have 20 folders in my Thunderbird email client in my old computer with tons of emails for each folder for each client. I went on-line and followed the instructions on copying and pasting the data to a new drive. I then installed Thunderbird on my new computer and did as instructed to get the data from my old computer/Thunderbird imported to my new Thunderbird client on my new computer, however, when I then open up Thunderbird on my new computer, it doesn't recognize any of the data I imported. Any words of wisdom

created new accounts but sub-folders different, missing, new, & new icons(?)

For many years I have had 2 Accounts in Tbird. They are POP. I just created two new accounts, and am confused by some differences in appearance. These are IMAP. Do IMAP accounts populate the sub-folders based on a structure present in the IMAP provider?

1) there is a new sub folder "All Mail"

2) No Junk folder. There is a Spam folder. Did some idiot change the name in an update to Tbird, just to fark with long time users? If so they did a poor job, since the Account Settings still has a tab for "JUNK Settings" and the toggle asks where to move the JUNK. Creating synonyms is bad practice, because nobody knows if they are in fact synonyms. One would presume they are not.

3) In the index listing of accounts, each account has an icon to its left -- concentric circles with a padlock. And I have not noticed that icon before, I'm wondering if my old accounts suddenly have a different icon (which strangely matches the new accounts' icons). The sub-folders all have unique icons for each type (Inbox, Sent, etc)

In choosing where to place sent mail, there are two toggle choices to Place A Copy In: 1) "Sent" folder on { [circle&lock icon] ACCOUNT_NAME 2) "Other { [SentFolderIcon] Sent on ACCOUNT_NAME I don't grasp the difference. Would 1) keep the messages on the remote IMAP system? I notice that my old POP accounts are using option 1) & mail is kept locally.

3) The new accounts have "greyed out" italicized subfolders "Folders" and "Labels." Are these associated with being IMAP, or did some Tbird update add them? What are they for?

I have installed and am running Thunderbird on my new laptop, and would like to use the profile from my old computer. I have followed the instructions provided, and copied the profile (renamed) into the folder on the new laptop. When I run "thunderbird.exe-p" I receive a message "cannot find Thunderbird.exe-p" and asked to try again, but without success. I would be grateful for help on this problem. With thanks Alan

Had to reinstall Windows 10 after a crash. Then had to reinstall Thunderbird. I had been archiving my saved emails in the Local Folders within Thunderbird, but those contents are no longer accessible after the reinstallation. I would like to recover those saved emails. I would appreciate help.

I exported my Outlook contacts to a CSV file. When trying to import the CSV file into Thunderbird, only some of the CSV fields are listed in the field mapping tool. Most importantly, the email addresses are not in the list.

Hey folks, I recently started the process of migrating my accounts from POP to IMAP. I have several accounts set up on Thunderbird which have been getting mail via POP for years. The idea is to migrate all these accounts to IMAP and I've started the process on one of the smaller accounts, but have already ran into issues with server time outs due to the quantity of mails I'm trying to copy over.

I set up both the POP and IMAP account for the same address on Thunderbird and manually set up the folders (or labels on GMAIL) on the IMAP account to replicate the set up of the pop account. Setting the folder structure manually is not a problem, the problem I've run into however, is that when copying any large amount of mails from the POP account to the IMAP account, it just doesn't seem reliable.

The progress displays in the status bar, but on transferring a folder with about 2,000 emails, it seemed to time out and not transfer everything over. I then had to go through a long process of comparing emails in each folder to know what was left to transfer.

I'm yet to transfer much larger accounts, some with tens of thousands of emails and I need to be sure everything gets transferred properly.

Can anyone suggest a tool or add on or method that even if the server times out, that it can just continue where it left off and I can be sure that all the mails will transfer eventually? I understand the upload process can be slow and I don't mind having to wait or doing it overnight, just as long as it's done right and I'm not left having to compare thousands of accounts, folders and mails.

Any help would be greatly appreciated!

I am exporting private messages from Lotus Notes (work account) to the EML format, and would like to view them in Thunderbird without associating them with an existing account. After installation, Thunderbird does not show “Local folders” unless an account is specified.

Is it possible to use Thunderbird to import and view the EML files exported from Lotus Notes only locally, that is as a simple archive not associated with an existing account? I am surprised at not finding information on this after an extensive web search. The closest I found is an article explaining how to read local mail accounts on GNU/Linux:

http://askubuntu.com/questions/192572/how-do-i-read-local-email-in-thunderbird

My old desktop PC video & audio died, so I installed the C drive into a new desktop PC as the 'F' drive. How can I copy my previous TBird email & addresses from the F drive to the new TBird location on the C drive? btw - I'm surprised that the fix for this common occurence isn't already in the on-line troubleshooting info.