Thunderbird Support Forum

hi after having migrated the thunderbird folder to my new computer, the local folders still don't appear. where do i find them? how can i get them on the new computer? thanks for any advice! m.st.

Have written email message via thunderbird. Somehow, the SEND box is now greyed out and the message is not sent. No action knowingly by me preceded this condition. Thank you.

The first time I start up Thunderbird in each session, there is a long delay, during which nothing can happen, while All Mail dlownloads messages - currently over 900 of them. Why does it do this, and how can I stop it downloading old messages?

Sorry, but the Thunderbird forum does not show me an "ask question" button. _{moved to Thunderbird forum. aw}

Thunderbird: How can I disable the recipient pills? "each recipient is now an item" How can I deactivate that? Thanks!

Hello. I have recently been experiencing lots of problems with Thunderbird E-mails. Often I am unable to send any mails at all. Although the in-box seems to work OK. Checked with my ISP yesterday ( Talk Talk ) and was advised they no longer support Tiscali E-mails ! However, that later turned out to be incorrect. Apparently they still support Tiscali - but only for existing telephone and broadband customers like me. However, I am advised to change my account settings from POP 3 to IMAP. ( not quite sure why ! )

If I am to change the settings to IMAP could someone please let me have some simpole and easy-to-follow steps for an " oldie " like me so I don't make any mistakes. Also, please could you confirm that if I make the switch I will still be able to keep my existing tiscali.co.uk E-mail domain name ? I want to retain that E-mail address in any event. Is that possible ?

Finally, I would want to copy a couple of hundred incoming and out-going E-mails to the IMAP account, or, if not possible, then I would need to make a back-up copy of two or three hundred incoming and out-going E-mails which are already on Thunderbird but I don't know how to go about this. Could someone please send me some easy-to-follow instructions,

I have to say that all of this seems very complicated just to change from POP 3 to IMAP in order to keep Talk Talk happy ! I don't use multiple accounts and would prefer to stick with POP 3. Help and advice please on what to do.

Many thanks. SG.

I can't find a way to ask the Thunderbird community a question. This is my question.

I am running tbird 78.5.1 on my PC. There is an option to move mail. One of the options under that is to look at favorites. I want to learn how to put folders into that favorites list.

I know there is also an option for recent folders. That one autoconfigures and I know how to use it.

But I would like to designate favorites as well. Can someone please tell me how to do that?

I have used Firefox and Thunderbird for several years but now I am unable to use Yahoo because of ?Thunderbird being unsecure? So anyway I can't get signed in anymore. I have read everything I can find on the web sites about how to log in but as I read and follow directions I always get to a critical spot where a function/icon/option/ is not available to me. So I'm dead in the water again. I am using Firefox version 83 and Thunderbird version 78, the latest downloads and Windows 10. I guess I'm not very smart on the computer but my question is 'can anybody give me precise instructions how to comply with the Yahoo security snafu? Right now I am using Yahoo until I can find out something about Thunderbird and I hate Yahoo. Secondly is Mozilla fixing the Thunderbird program so it will seamlessly log in?

Any help will be appreciated. My email address is: gaylon.smith@sbcglobal.net

I have used Thunderbird for almost 20 years and I love it. I have not had basically any problems with it until this fall when I started to direct my gmails through it too. Before that, I only directed the emails from my university's server.

My computer's OS (C:) memory started to run out. The Storage claimes that my Apps & Features tool 189 GB although I did not have a lot of different kinds of programs there. I just found out that the reason is the hidden files under Users/...../AppData Properties/Roaming/Thunderbird/Profiles/..../ImapMail/imap.gmail.com/[Gmail].sbd takes 143 GB!!!

I do not understand how this is possible and how to solve this problem. Can I safely remove the folders under [Gmail].sbd? If not, how to solve this problem? My computer is soon dysfunctional because the OS memory is running out.

Thank you for your help.

I'm just going round and round in circles here, I click 'Get help', it links to all product forums, I get to the Tbird forum but there is NOTHING on there to click to ask a question, only to answer questions, so I've had to come here to ask...

My install of Tbird updated. Now it is not removing junk mail.

All the settings are correct; it SHOULD be moving the junk mail to the junk folder. It IS recognizing junk as junk, but my only option is to mark as "not junk". It IS junk, so that doesn't help.

I've tried, repeatedly, clicking "run filters on folder" but the junk is still sitting there. It's NOT marked as junk, unless you open it and then it has the 'not junk' option.

Normal non-junk mail is normal.

Is there any way of reverting back to an earlier version that works? I should add I have had this problem with Tbird before and it's sort of, somehow, sometimes, fixed itself, sort of thing. I'd like to take action and fix this, now.

What to do?

Under tools-accounts-junk settings it says to move all junk mail to junk folder. It IS set for that, it just doesn't actually do so.

Transfer various email files in a folder in ThunderBird to a bookmark folder on the same computer.

I started a project not to long ago. I received various emails trying to help out. Since I have 2 computers I would like to combine all the emails onto my primary laptop. Once this done, I would like to create a new file in the bookmark section and transfer everything into it. Copy and paste does not work and I do not often use links except when I create V lockups in Excel.

Can what I what to do be done??? Both computers are Windows 10. I really would like some input on this matter.

Thanks in advance,

Bruce

Having only a couple of weeks ago managed to sort out the Certificates / Authorities / Mail Shield settings in Thunderbird, I am now getting a different problem. Yesterday I sent two or three E-mails successfully, but then on the next one I got a message saying " too many messages - TT 1602." I checked to see what this meant, and discovered a post saying I should change my outgoing server setting from 587 to 25. ( but 587 has always worked fine until now ! ) Changed the setting to 25 and re-sent the E-mail. There was a different error message which said the server address had not been recognised. However, the E-mail did get sent. Tried the same thing with a second E-mail, got the same message, but the E-mail got sent. This morning I decided to re-set my outgoing server connection back to 587 to see what would happen when I attempted to send another E-mail. Back on 587 all seems to be working OK once more. But for how long ? Is there a problem with Thunderbird ? Can someone perhaps explain what are the " correct " server connections / settings for both in-coming and out-going servers ? Thank you very much.

Good afternoon. Since the latest update to Thunderbird has arrived I keep getting a message when I log-on to retrieve my E-mails which says “ You are attempting to override how Thunderbird identifies this site. Click below to create a security exception.”

So each time I have to click on the box which prompts me to create a security exception. When I click the box to “ save “ the exception, it makes no difference. I have to do it every time.

As if this were not bad enough, I am now getting asked to “ verify my password “ for each of my two E-mail accounts, every time I try to access my E-mails. This never happened to me before and has only started over the past week or so.

I have AVG security in addition to their “ Premium Technical Support “ which costs a lot of money. I telephoned them today and spoke with two of their technical advisers, also gave them remote access to my PC so they could fix the problem. I spent almost TWO HOURS on the telephone while they tried various things, checked my operating system, checked the server details on Thunderbird and also ran the “ RKILL “ programme to check for any faults. They told me everything was fine. But after they had gone and I tried again to access Thunderbird, the same problems re-occurred. Surely there must be a simple way to address these two issues. I am getting very fed-up and wish I could simply speak to a technician on the telephone instead of like this ! Why can’t we do that ?

Hi I have stopped receiving emails in Thunderbird. I can still see mail including new mail if I log into Gmail website. When I click "Get messages" Thunderbird says "Connected to imap.gmail.com" but doesn't go on to my Inbox. I can still send messages. I have tried removing Thunderbird and reinstalling it. I had do that manually the automatic install would not recognise my password. I have tried removing saved passwords and reentered myGmail password. I tried changing my login settings to no password and my Connection security to None. I have tried the suggestions on the Thunderbird website, including disabling my internet security (Eset). Help, please Cheers Roger

I installed the latest version 81.0.2 - I WISHED I haden't When sending Emails I get-: 'Thunderbird can't connect securely to website.mozilla.org because the site uses a security protocol that isn't enabled'

Now then, I use exactly the same set up on two other computers but with a older Firefox but all with exactly the same Email versions of an ealier Thunderbird.

Question 1. How the blazes can I stop this error?

Question 2. Why is it that I have to answer Cookie permissions before going to a web site.

Question 3. How the hell do can you turn Google search suggestions off - YES, I have search suggestions disabled! The only sure way is to block them with ADblock - WHY can't it be done in Firefox, paying a sum are they?

EDIT: The link should read-: website-archive.mozilla.org

Dave

hello wqindows 7 thunderbird for 2 days my incoming and outgoing gmail.com emails no longer appear on thunderbird; I can find them on gmail ; a task is running on the background without me being able to access it ; thanks for help ; regards

My Thunderbird is not responding whatsoever, i have tried so many of the fixes in the forums however none have worked?

• Deleted Parent.lock
• Tried to hold Shift whilst opening app (no response)
• Ran restore which showed issues however still not opening?

I have tried a few more and searched so much that I cannot remember...

I have 5 email profiles on there and I cannot access emails!!!

Not sure if this is the correct place to post my question, given the separation of Thunderbird from Mozilla. If this is not the right place, I'd appreciate a link to the correct one.

I'm new to Mac OS, have been a long time Windows-7 user, and long ago was a UNIX user at my then employer. But it's past time to say goodby to Redmond.

I want to transfer my Firefox Thunderbird email history as well as my address book etc. from the Windows 7 installation of Firefox Thunderbird, (which says it's "68.8.0 (32-bit)", it was updated today, May 10) over to the new (to me) MacBook-Pro Firefox Thunderbird (version latest as of May 9, so far haven't figured out how to cause the Mac Thunderbird to show it's version info)

While the instructions for copying the profile info on the Windows machine and transferring to another Windows machine are clear, and the instructions for copying an existing Mac profile and transferring to a new Mac are clear, I am unable to find any information on how to move the Windows files to the Mac installation.

I tried copying everything in the Windows "Thunderbird" directory to a flash drive, then tried replacing the Thunderbird files on the Mac with the copied files but that didn't work.

What is the procedure I should be following? For the moment I'll be keeping the Win-7 machine "alive" but would really like to abandon it soon.

Thanks for any suggestions.

(edited the question to change Firefox to Thunderbird - c)

Thunderbird email question Search feature doesn't work with new Thunderbird version..just get a blank screen.. Search Messages Ctrl+Shft+F brings up a blank box..Need help