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why do you change my message selection when I delete an unrelated message???

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open… (read more)

why do you change my message selection when I delete an unrelated message??? Sometimes you delete a message that I haven't opened yet (and don't necessarily wish to open at this time)!!!

Asked by ckugler 4 days ago

Last reply by Matt 3 days ago

Trash Folder missing after last update

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatic… (read more)

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

Asked by dsks 3 months ago

Last reply by dsks 5 days ago

"Sent" file not showing

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is mi… (read more)

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is missing. I have checked the "place copy in Sent..." In the subscription list "sent" does not show up for this account

Do you need more info ?

What can I do / check ?

Thanks, Dieter

Asked by dklaus24 6 days ago

Last reply by dklaus24 6 days ago

Email Password Location??????

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist! I need to find out WHERE Firebird lists my email… (read more)

I have spent the last TWO HOURS trying to find an answer to what should be a simple problem, and it seems not to exist!

I need to find out WHERE Firebird lists my email account PASSWORD.

I do NOT want to reset my password.

I simple need to know WHAT my password is, and since I set up the account [actually a few accounts] several years ago, my notes are evidently null and void, because none of those passwords seem to work.

My email is through verizon.net, which is one of the problems because they gave all of their email coltrol to AOL, which thouroughly sucks, and they seem not to have anyone who speaks fluent English who can assist me in FINDING the current password!

If ANYONE can help, it would be most greatly appreciated!!

Asked by avatar_i_am 1 month ago

Last reply by Matt 1 week ago

Login Failed

I keep getting this message whenever I try to get my emails. "Login to server ... with username ... failed" I have no idea what to do to get the emails coming in. This… (read more)

I keep getting this message whenever I try to get my emails. "Login to server ... with username ... failed"

I have no idea what to do to get the emails coming in. This has happened before, but eventually seemed to fix itself before I had to do something. There is nothing on this "Help" thing that seems to apply or if it does, I have no idea what the answer signifies.

I think I've done another password, but nothing came up or said anything regarding this so I don't know if it worked.

If you are kind enough to give this message any thought, please put your answer in words of two syllables or less & please don't talk about POS or Pop or whatever. I have no idea what that is. I just want to get this thing working again.

Asked by francesi55 1 week ago

Last reply by francesi55 1 week ago

threading

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open e… (read more)

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

Asked by info10936 1 month ago

Last reply by Nick At Night 1 week ago

  • Solved

Thunderbird is able to logon to ATT.NET, after I changes my ATT.NET PW

Running Thunderbird, with auto login to my ATT.NET account. I recently changed my ATT.NET PW (on ATT.NET) Thunderbird is still able to log on to my ATT.NET account and re… (read more)

Running Thunderbird, with auto login to my ATT.NET account. I recently changed my ATT.NET PW (on ATT.NET) Thunderbird is still able to log on to my ATT.NET account and rec/send emails. I went into PW manager and removed the saved PW for my ATT email account.

Thunderbird is still able to log into ATT.NET

Asked by mkal1 2 weeks ago

Answered by mkal1 2 weeks ago

support ticket 141060

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no sup… (read more)

We have been trying to repair the sent folder in Thunderbird without success. Messages do not get saved there. Several recently have ended threads an said there is no support for email but that seems to be confused? In any case it loos like there is no simple fix to get the sent folder back. Do you think it would solve the issue to uninstall Thunderbird and install it again? Thank you for the help.

Asked by Bayard 3 weeks ago

Rate Limits - autoconfig

Good afternoon, Could you please tell me how often the Thunderbird autoconfiguration protocol can be accessed - https://autoconfig.thunderbird.net/v1.1/ ? Are there… (read more)

Good afternoon,

Could you please tell me how often the Thunderbird autoconfiguration protocol can be accessed - https://autoconfig.thunderbird.net/v1.1/ ? Are there any limits on the number of requests per minute from one IP? If so, what are they and where is it specified?

Asked by Ольга Немова 1 month ago

Last reply by Wayne Mery 1 month ago

New Category in Calendar

I have added a new Category for an event in the Calendar.This shows in the list of Categories for that specific event, but is not stored for use in another event. So is t… (read more)

I have added a new Category for an event in the Calendar.This shows in the list of Categories for that specific event, but is not stored for use in another event. So is there a way of adding Categories that can be used later? Thanks, Alan

Asked by Alan Thurbon 1 month ago

Last reply by sfhowes 1 month ago

Unified inbox doesn't always delete emails

Unified inbox only SOMETIMES deletes emails when they ARE deleted in individual email accounts'. This leaves an mixed group of emails--some filed in new folders, some del… (read more)

Unified inbox only SOMETIMES deletes emails when they ARE deleted in individual email accounts'. This leaves an mixed group of emails--some filed in new folders, some deleted and some awaiting action

Asked by BarryW 1 month ago

Last reply by BarryW 1 month ago

does deleting an email account also delete it from Thunderbird?

I want to delete my email hosting but still keep my emails. Does deleting an email account also delete old emails from Thunderbird where I also get a copy? Thank you! … (read more)

I want to delete my email hosting but still keep my emails.

Does deleting an email account also delete old emails from Thunderbird where I also get a copy?

Thank you!

Asked by missnomi 1 month ago

Last reply by david 1 month ago

Error Msg when opening link in email. Breakdown in Thunderbird and search engine

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, … (read more)

I find that when I click on links to take me to website through my email in Thunderbird that I will get an error message that reads "we could not verify the certificate, reason=wronghost"

But, if I copy link and copy into browser it works fine. There is a break in the Thunderbird email to the browser. This does not happen with all links but there are about three or four that I get regularly where it fails.

I have talked to a tech guy and we have tried different things and it always comes back to a break in Thunderbird email.

How do I fix this problem?

Thank you, Monica

Asked by mmikkola914 1 month ago

Last reply by christ1 1 month ago