Showing questions tagged:

I get this question dozens of times every day....: "Mozilla Thunderbird Email wants to access your Google Account" Why would I give Google permissions to access delete or do anything else to my email and contacts:

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY? Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow Mo… (read more)

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY?

Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow Mozilla Thunderbird Email to:

More info: Read, compose, send, and permanently delete all your email from Gmail Click for more information

More info: See, edit, download, and permanently delete your contacts Click for more information

More info: See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information

By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

HOW CAN I DISALLOW Google to do anything with my account and contacts?

Archived 3 325

Yahoo IMAP shows both “Draft” and “Drafts” in Thunderbird and can’t remove one

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane: Drafts Draft Their IMAP locations are different: imap://…/Drafts im… (read more)

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane:

Drafts Draft

Their IMAP locations are different: imap://…/Drafts imap://…/Draft

Thunderbird only saves drafts into the Drafts folder (plural). The Draft folder stays empty, but it always shows up.

What I tried so far: • Account settings → Subscribe Unchecked “Draft” there, but it doesn’t save. After reopening Subscribe, it’s checked again and the folder is still visible. • Restarted Thunderbird multiple times. • Server Settings → disabled “Show only subscribed folders”. • Checked folder Properties, but there are no options to hide it or control visibility, so it looks hard locked by Yahoo.

Conclusion so far: Yahoo seems to force both system folders via IMAP and ignores unsubscribe, so Thunderbird can’t hide or remove “Draft”.

Is there any supported way in Thunderbird to permanently hide or ignore the extra Draft folder for Yahoo accounts, or is this a known Yahoo IMAP limitation?

Thanks

Open 4 324

Where to enter App Password on Thunderbird?

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I ca… (read more)

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I can find no place on Thunderbird to enter it. Primary Password doesn't seem to be it.

Solved Archived 4 318

Why did today's update result in two Draft folders?

Thunderbird did an update today which failed. I reinstalled Thunderbird and now there are two Draft folders in my GMAIL account. One empty, the other with all drafts. How… (read more)

Thunderbird did an update today which failed. I reinstalled Thunderbird and now there are two Draft folders in my GMAIL account. One empty, the other with all drafts. How do I get rid of the one that is empty?

There is also a new folder in my GMAIL account that I did not create called Drafts Backup. It seems to have a copy of every file in my Drafts folder.

Can someone enlighten me? How can I remove this new empty Drafts folder? Where and why did this new Drafts Backup folder come from?

Thanks!

Archived 1 315

Changing an existing Thunderbird account name and email

My email provider is terminating the existing email domain name, and replacing it with a new domain name. I want to retain all existing Thunderbird folders and emails for… (read more)

My email provider is terminating the existing email domain name, and replacing it with a new domain name. I want to retain all existing Thunderbird folders and emails for use with the new email. Example: username@q.com becomes username@myclk.com. (Yep, it's Centurylink.)

Can I change my existing Thunderbird account name and email and retain all existing folders and emails in the account? Some server settings would also be changed.

Or, do I need to set up a new account?

Thanks

Archived 8 315

Cannot move new email account inbox

Hi, thanks in advance! I have several email addresses set up in Thunderbird. The incoming emails for all come into the global inbox with each having its own folder within… (read more)

Hi, thanks in advance! I have several email addresses set up in Thunderbird. The incoming emails for all come into the global inbox with each having its own folder within that inbox. Today, I added a new email account and the folders for this account, including the inbox, are all in a separate folder. I cannot move the inbox up so it's in that global inbox with all of the others. I've searched for answers, but can't find one that works.

Solved Archived 3 307

Tbird calender does not sync to google calender

When I get a meeting invite via email, or manually create a task or event they do not sync from the tbird home calendar to google calendar. However, if I create an event … (read more)

When I get a meeting invite via email, or manually create a task or event they do not sync from the tbird home calendar to google calendar. However, if I create an event or task in another of my calendars it automatically goes to the g-calender and tbird home calendar.

When I get an email invite or create a task or event from an email I do not have the choice to use another of my calendars which syncs with g-calender.

How do I get the tbird home calendar to sync to g-calendar? In searching for answers there are several archived and current unanswered question on this topic so my guess is it does not work?

Thanks for any insights.

Using Tbird v128.5.1esr (64-bit) on windows 11

Archived 1 297

Unable to set up yahoo account on new computer

Have been trying to set up some pop3 yahoo mail accounts on a new computer. I have used automatic configuration. I have used manual configuration using the data from my o… (read more)

Have been trying to set up some pop3 yahoo mail accounts on a new computer. I have used automatic configuration. I have used manual configuration using the data from my old computer. I have checked the configuration settings on both Yahoo and Thunderbird sites. In all instances Thunderbird verifies the account is valid, but the next window asks for my yahoo username and password. I cannot get passed this stage. I have tried entering my yahoo password and I have also tried the app generated password from Yahoo, all I get is a Yahoo "something went wrong" message. Interestingly I did manage to get one of the accounts to work yesterday, but I must have tried no end of different permutations and I have no idea which one eventually worked.

Solved 12 297

Stop ThunderBird from Downloading All my Gmail Account Messages Locally.

I feel like this has been asked a million times, but yet I cant find a current answer that resolves it from all the posts on google. And some are conflicting. I added my… (read more)

I feel like this has been asked a million times, but yet I cant find a current answer that resolves it from all the posts on google. And some are conflicting.

I added my gmail account. Imap. I dont want it downloading and saving thousands of emails. How do I stop that?

Is the only way to do that, by limiting the sync settings to like 7 days? Is this screenshot, the correct area?

I also tried Unsubscribing all the inboxes, Save, close. Then check the Subscribe pop up again, and it just re-checks them all! I cant uncheck them, it just rechecks them.

Archived 19 291

Cant add a second account to TBird on new installation on new PC with WIN 11.

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. Fi… (read more)

Hi there, Cant add a second account to TBird on new installation on new PC with WIN 11. Works fine on WIN 10 and LINUX Mint but fails authentication on new WIN 11 PC. First account goes on OK but cant add a second. Have checked all setting but cant see a problem. Please advise. Thanks John

Solved Archived 10 290

Why do I have two Drafts folders?

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of … (read more)

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of the Drafts folders. When I compose an email on my Macbook, it saves it in the other Drafts folder. I am using a gmail account. Is there a way to change this so they both save to a single Drafts folder?

See screenshot attached for picture of the two folders.

Thanks for your help.

Solved Archived 6 289

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up. I have had to set up new email account for my wife because her one she has u… (read more)

I have 2 hotmail accounts that Thunderbird can access but my wife's one has not since set up.

I have had to set up new email account for my wife because her one she has used for 10 years will end after 6th January 2026 because email service provider is ceasing email business. I have an hotmail address that has worked seamlessly with Thunderbird for 10 years. If it is tried in Thunderbird to access the new account to check for new mail it either states not authorised or not connected. I have tried adjusting settings to be same as mine but not succeed in solving. I am at a loss. Maybe it was easier set up accounts 10 years ago?

Solved 1 288

Inbox Mail Error Message "A unique identity matching the From address was not found..."

In the last 24 hours all messages in the "Inbox" (new and old) no longer have a "From" email address and default to my email address, at the bottom of the screen is the f… (read more)

In the last 24 hours all messages in the "Inbox" (new and old) no longer have a "From" email address and default to my email address, at the bottom of the screen is the following message "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>". These emails once opened continue to be "unread", the option to typical options of a new email such as; delete are not available and they appear as if drafts. This is only occurring in the "Inbox", if mail is moved to another folder within the server folders or local folders the email appears and functions are normal. I read the following thread https://support.mozilla.org/en-US/questions/1457302, which only references updating the Inbox Flag Properties, however I do not have this option. See images of emails and properties for reference. (I have redacted my email address)

OS is Windows 11 Thunderbird is up to date as well. I have made no changes in the last 24 hours with the exception of adding a new "Tag" for email identification.

I would appreciate any help. Thanks Kristen P

Solved Archived 4 282

Allow users to manually reorder email accounts in the folder pane

As of Thunderbird 115+ (tested on 138.0), users are unable to manually sort or reorder the order of their email accounts in the left folder pane. Previously, the "Manuall… (read more)

As of Thunderbird 115+ (tested on 138.0), users are unable to manually sort or reorder the order of their email accounts in the left folder pane. Previously, the "Manually Sort Folders" add-on offered this functionality, but it is no longer compatible with current Thunderbird versions.

For users with multiple accounts (e.g. 5–10+), being able to define the account order is essential for workflow clarity and navigation. Alphabetical or custom ordering would be sufficient.

Please consider restoring native support for manual account reordering or offering a built-in account sort feature in future releases.

Archived 1 279

Uninstall error

I uninstalled my roadrunner account from Thunderbird as all incoming emails were spam or duplicated on my gmail account. I did not realize that all my folders, some very… (read more)

I uninstalled my roadrunner account from Thunderbird as all incoming emails were spam or duplicated on my gmail account. I did not realize that all my folders, some very important were under the roadrunner account and all have disappeared. How can I get them back? If I reinstall roadrunner will they come back with them?

Archived 2 279

Outlook in Thunderbird

Originally downloaded and installed Thunderbird 140.3.1, created an Outlook account, but no folder other than an Inbox. Uninstalled Thunderbird, downloaded and installed … (read more)

Originally downloaded and installed Thunderbird 140.3.1, created an Outlook account, but no folder other than an Inbox. Uninstalled Thunderbird, downloaded and installed Thunderbird 140.3.0, same issue, no folders other than an Inbox. Both configured using incoming server imap-mail.outlook.com, outgoing server smtp-mail.outlook.com. Windows 10, Outlook works okay as stand alone.

Locked Archived 6 272