Thunderbird Community Forum

Hi,

I'm trying to add another account to my Thunderbird client (already have 2, a IMAP account, and a Hotmail/Live/Outlook), but i keep getting the error "Exchange auth error" and no possible way to manually configure the server or anything, despite the mail server not being an exchange server. Following this, it just freezes the view, although i can close the popup by pressing escape.

is this a bug in the most current version of Thunderbird, or am i doing something wrong?

I can't add an account. When I try to add an account, I get an error message: can't access property "cleanup", this[#configVerifier] is undefined The version of Thunderbird is 140.0.1esr (64-bit).

I just added a new email server to handle my mail. It is a local hosting company that I use. I already have another email address with them. When I added the new account I noticed that the Sent and Drafts folders were missing under the 'Inbox'. Image 1 shows how the existing email account is setup with the drafts, sent and Junk folders under Inbox. The image 2 shows how the new account is showing up, no drafts or sent folders.

I am subscribed to them all.

How to get the Drafts and Sent folders under Inbox?

Could you please tell me how to how to add existing mail account to Thunderbird? I could not find "existing mail account" in the [new] which is [file] in the top Bar. Also, there is no "Add mail account" button.

App version is latest one. waiting for your reply.

Hi,

Thunderbird: 142.0 (64-bit)

When I try to add a mail account that I deleted before, I receive an error message:

• Error Creating Account
• Incoming server already exists.

When I add my email account, I receive the message, "Can't find a server," and Thunderbird adds the incoming server configuration somewhere. It's not in the "Account Settings" menu.

I deleted my profile folder and started from scratch.

I tried to use the same configuration settings I have in the mobile version of Thunderbird, but without success. Unfortunately, it's not possible to import the settings from Thunderbird Mobile.

I have the same problem with the Account Hub, or without it. How can I fix this problem?

Many thanks,

I have had my @yahoo.ca email for many years. I have always used Thunderbird to retrieve my email and read it locally on my desktop. Recently when Thunderbird launched Rogers take over and wants me to lo in to rogers. It is not a Rogers.com email address, it is a yahoo.ca email address.

Why has Rogers taken over my email.

I can still access my email on the web at the yahoo.ca website, but I want it back in Thunderbird as well.

john_f_burke@yahoo.ca

How can I change the order of my email accounts? I need to be able to move 1 or more accounts from the bottom of the list to the top of the list. I have Thunderbird 128.6.0

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane:

Drafts Draft

Their IMAP locations are different: imap://…/Drafts imap://…/Draft

Thunderbird only saves drafts into the Drafts folder (plural). The Draft folder stays empty, but it always shows up.

What I tried so far: • Account settings → Subscribe Unchecked “Draft” there, but it doesn’t save. After reopening Subscribe, it’s checked again and the folder is still visible. • Restarted Thunderbird multiple times. • Server Settings → disabled “Show only subscribed folders”. • Checked folder Properties, but there are no options to hide it or control visibility, so it looks hard locked by Yahoo.

Conclusion so far: Yahoo seems to force both system folders via IMAP and ignores unsubscribe, so Thunderbird can’t hide or remove “Draft”.

Is there any supported way in Thunderbird to permanently hide or ignore the extra Draft folder for Yahoo accounts, or is this a known Yahoo IMAP limitation?

Thanks

Fastmail appears to have cut the connection with my Thunderbird account and they say I will now need an App Password. They have instructions for generating this, but I can find no place on Thunderbird to enter it. Primary Password doesn't seem to be it.

Please Hi Thunderbird Support, Thank you for this highly appreciated free platform. I do have a few questions please. I have three accounts and I add to Thunderbird: 1. Google personal account: Was able to see all folder, contacts, and calendars 2. Google work related: Was able to see folders, calendars, but no contacts (address book) 3. Outlook work related: Can see the inbox, no folders, no addressbook (contacts), no calendars. The screenshots below is what I get when adding the Outlook account

Looking forward to hearing from you. Kind regards, see attached.

WHY AM I GETTING THIS REQUEST... DOZENS OF TIMES A DAY?

Mozilla Thunderbird Email wants to access your Google Account undefined my gmail.com account: This will allow Mozilla Thunderbird Email to:

More info: Read, compose, send, and permanently delete all your email from Gmail Click for more information

More info: See, edit, download, and permanently delete your contacts Click for more information

More info: See, edit, share, and permanently delete all the calendars you can access using Google Calendar Click for more information

By clicking Allow, you allow this app and Google to use your information in accordance with their respective privacy policies. You can change this and other Account Permissions at any time.

HOW CAN I DISALLOW Google to do anything with my account and contacts?

I have two problems that may be related: 1. I can not get my spectrum email (cfl.rr.com) account to work. I believe that it is not accepting my password. when I use the automatic setup I got an error so I tried the manual setup:

Manual Configuration – [Re-test button ] the following settings were found by probing the given server Incoming server Protocol: IMAP Hostname: mobile.charter.net Port: 993 Connection security: SSL/TLS Authentication method: normal password Username: TaylorsOFPalmBay@cfl.rr.com

Outgoing server Hostname: mobile.charter.net Port: 587 Connection security: SSL/TLS Authentication method: normal password Username: TaylorsOFPalmBay@cfl.rr.com

However I get these errors: [trying to get messages] Logging to account TaylorsOfPalmBay@cfl.rr.com failed Logging to server mobile.charter.net with user name TaylorsOfPalmBay@cfl.rr.com failed.

and if I try to send a message [trying to compose and send a message] Sending of the message failed. Unable to authenticate to Outgoing server (STMP) mobile.charter.net. Please check the password and verify the ‘Authentication method’ in ‘Account settings | Outgoing server (SMTP)’.

I used the following for set up • Username: Your full Spectrum email address • Password: Your Spectrum email password • SSL: On • Protocol: IMAP • Incoming Server Port: 993 • Outgoing Server Port: 587 • Requires Authentication: Yes, or checked [normal password was the only option]

2. The second problem is that I added other accounts gmail, yahoo, and hotmail and they are failing when trying to send messages.

I using TB 128.6 on a Macbook running Sequoia 15.1.1. Occasionally, I also use an Iphone to compose emails. When I compose an email on my Iphone, it saves it in one of the Drafts folders. When I compose an email on my Macbook, it saves it in the other Drafts folder. I am using a gmail account. Is there a way to change this so they both save to a single Drafts folder?

See screenshot attached for picture of the two folders.

Thanks for your help.

I feel like this has been asked a million times, but yet I cant find a current answer that resolves it from all the posts on google. And some are conflicting.

I added my gmail account. Imap. I dont want it downloading and saving thousands of emails. How do I stop that?

Is the only way to do that, by limiting the sync settings to like 7 days? Is this screenshot, the correct area?

I also tried Unsubscribing all the inboxes, Save, close. Then check the Subscribe pop up again, and it just re-checks them all! I cant uncheck them, it just rechecks them.

I want to add school e-mail account to Thunderbird cause I already use Thunderbird for my private e-mail. If I try to connect the school e-mail account to Thunderbird, it loads and loads and loads but never gets the IMAP and SMTP settings from the server. It tried to add the account in a new install of Thunderbird in a virtual machine and there was the password input at the start to the usual name and e-mail input, when adding a new account. There it worked and Thunderbird got the settings from the server. But I don't want to access my school e-mail account via a virtual machine. I want access through my own PC. So it looks like the server needs the password from Thunderbird to get the settings but there is no way to input it before requesting the server. Or is it? Thanks for help in advance.

In the last 24 hours all messages in the "Inbox" (new and old) no longer have a "From" email address and default to my email address, at the bottom of the screen is the following message "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Marcus Relton <my email address>". These emails once opened continue to be "unread", the option to typical options of a new email such as; delete are not available and they appear as if drafts. This is only occurring in the "Inbox", if mail is moved to another folder within the server folders or local folders the email appears and functions are normal. I read the following thread https://support.mozilla.org/en-US/questions/1457302, which only references updating the Inbox Flag Properties, however I do not have this option. See images of emails and properties for reference. (I have redacted my email address)

OS is Windows 11 Thunderbird is up to date as well. I have made no changes in the last 24 hours with the exception of adding a new "Tag" for email identification.

I would appreciate any help. Thanks Kristen P