Can't sort email by date

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has c… (read more)

I can no longer sort emails by date. I did find “Sort by – date” in the right hand menu but it’s greyed out. Since I’ve noticed tags are underlined when a new email has come from the same source, but the option to view only tags are greyed out too. So I have an impossible jumble of emails “sorted” by sender and without taking all morning, I’m left with no idea what new emails I’ve received!

I’ve only one sensible option left. I still have my old computer that runs on “outdated” software. I can consult Old Thunderbird, installed about eight years ago! That version works just fine!

Thanks!

Asked by thatwhichweareweare97 21 hours ago

Last reply by Toad-Hall 12 hours ago

Opening an email with multiple emails in it opens multiple tabs - how to stop this?

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago onl… (read more)

When opening an email with previous email responses on it a seperate tab automatically opens for each previous email on that email. Before the update a few months ago only one tab would open when opening a new message and I want that system to continue. I cannot see how to do that.

I also prefer the previous option of unread emails in bold (showing on Inbox) rather than now underlined. Can I change that too?

Thank you

Asked by guy25 12 hours ago

Last reply by Matt 1 hour ago

Email sending issue

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below. Login to server smtp.comca… (read more)

Hello I have 2 comcast emails setup in Thunderbird I can send emails from one just fine but the other gives an error messages which are below.

Login to server smtp.comcast.net with username kd8idt@comcast.net failed.

Sending of the message failed. Unable to authenticate to Outgoing server (SMTP) smtp.comcast.net. Please check the password and verify the 'Authentication method' in 'Account Settings | Outgoing server (SMTP)'.

Please advise what to do?

Thanks

Asked by Randy 1 day ago

Last reply by david 18 hours ago

Thunderbird slow to send or receive email

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But… (read more)

Lately Thunderbird is very, very slow to send or receive email from POP3 Gmail. I've noticed the slowdown a while ago, and hoped that a reinstall would fix the issue. But it does not.

I am using a fresh snap install of 115.9.0 on a fresh Ubuntu 24.04, with calendars disabled.

This is what happens:

  • When checking or sending mail, Thunderbird spins up a single CPU core for 130 seconds.
  • The CPU core spins only if Thunderbird is on foreground (not if in background or minimized).
  • I can see on the Network Monitor that until 130 seconds have elapsed no network request are made.
  • After 130 seconds of waiting, some requests to google are made and mail is actually checked in a couple of seconds.

Seems that Thunderbird waits for something that never happens, and actually checks mail only after something times out.

How can I fix this? Do you have any suggestion of what to try?

Regards,

José

Asked by José Micó 1 day ago

Last reply by Matt 2 hours ago

New appointment action bar

OS: Windows 11 Pro (23H2) Tb Version: 115.9.0 (64-Bit) This is more a design question. With the Supernove release you moved the search bar and action icon into the top o… (read more)

OS: Windows 11 Pro (23H2) Tb Version: 115.9.0 (64-Bit)

This is more a design question. With the Supernove release you moved the search bar and action icon into the top of the window. So on the email and calendar tab all the buttons are now on the very top next to search bar.

I configured to create new appointments in a new tab, not an extra window. But in this appointment tab the action buttons are in a seperate action bar below the tabs for email and calendar and not next to the search bar on top like I would have expected it according to the new design. I added screenshot to describe better what I mean. Is it planned to move the action buttons to the top for the new apointment tab?`

In general it is a bit annoying that the height of the toolbar on top varies. Like if there are buttons and you choose "show text below symbols" for it the toolbar is higher, of course. But then if you have a tab without symbols, e.g. the settings-tab or the new appointment tab, the height of the toolbar reduces. It would be great if this could be standardized.

Asked by daniel322 19 hours ago

Last reply by Matt 3 hours ago

Backup selected email accounts

Hi there! I have 20+ email accounts on my Thunderbird, Mac os and some are from my old websites that aren't functional anymore, but I would love to back up the data as … (read more)

Hi there!

I have 20+ email accounts on my Thunderbird, Mac os and some are from my old websites that aren't functional anymore, but I would love to back up the data as there's quiet of useful / business info in them.

So, is it possible to just back up selected accounts from Thunderbird, instead of backing up the entire profile of 30+GBs?

If yes, how ? and will I be able to restore them later ?

Regards Manas

OS : Mac Sonoma 14.4.1 Thunderbird: 115.9.0

Asked by Manas Laungani 22 hours ago

Last reply by david 18 hours ago

Compact folders omits the junk folder

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Fol… (read more)

When I click "Compact Folders", e.g. when in Inbox, all folders are compacted except the Junk folder. I need to do it again clicking on Junk folder and again "Compact Folders". Is that normal?

Asked by Gilbert in Beijing 22 hours ago

Last reply by david 18 hours ago

disable threads

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgrade… (read more)

Why is the VIEW menu missing the ability to turn off threads? Hate threads, always have, stupid idea. Sorry, but no. Where can I completely disable threads? I upgraded to 115 beta and all my accounts now have 'threads'... FML.

Asked by john358 5 months ago

Last reply by Toad-Hall 4 weeks ago

Subject Font Size

Hi, I booted up Thunderbird today with the new update and the font size of the incoming messages is exceptionally small (for me). I have played around with settings and… (read more)

Hi,

I booted up Thunderbird today with the new update and the font size of the incoming messages is exceptionally small (for me). I have played around with settings and font sizes but I can't seem to increase the size of the incoming email preview font size. See image attached for what I am referring to.

How do I increase the size of this font please?

Thanks in advance

Asked by Terry Ainsley 6 months ago

Last reply by rfp946trusted 2 weeks ago

get message button

hello, what happened to the get all new messages button that existed? i have multiple emails setup and now have to click on get message for each account. there was a butt… (read more)

hello, what happened to the get all new messages button that existed? i have multiple emails setup and now have to click on get message for each account. there was a button on top left for get all messages.

Asked by noreply6 5 months ago

Last reply by Wayne Mery 5 months ago

Link/hyperlink dialog box not showing up

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to ad… (read more)

Ever since Thunderbird's latest update (Sep-23 / Oct-23), the "link" or "hyperlink" (Ctrl +K) feature does not work when drafting an email. When I enter the command to add a link (e.g., Ctrl +K) the page freezes as if a dialog box is there somewhere for me to populate what I'd like to link, but no actual dialog box shows up allowing me to input the URL I'd like to link to. Anyone else experiencing this and have a solution? Thank you!!

Asked by kwesler 5 months ago

Last reply by simon184 2 weeks ago

115 breaks IMAP folder hierarchy rendering Thunderbird unusable (gmail account)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 ha… (read more)

Most of my work life is in email. Over 25 years (starting with Mulberry) I have built up a custom IMAP folder hierarchy that makes work manageable, but Thunderbird 115 has broken this, now displaying nested subfolders at the top level sorted alphabetically. See the images for before and after. For example, there are now three "Administrative" folders that were formerly classified under superordinate folders for my roles as lab leader, graduate program chair, and departmental faculty member. Persons who used to be in Colleagues or Students subfolders are now at top level. Inexplicably, a few folders retained their hierarchy but most are flattened out. Now I need to scroll through hundreds of folders (have not counted recently but in the late 2000's I had over 500.)

I was able to revert to 102.14 using backups, but will be stuck with this version for the rest of my career unless Thunderbird fixes these problems. Thunderbird is so important to me that I make an automated monthly donation to the project, but will have to cancel if this is not fixed.

If anyone has found a work around please LMK. And Thunderbird team, please acknowledge and LMK whether this will be addressed or are IMAP users left behind?

Thanks, Dan Suthers

Asked by Dan Suthers 5 months ago

Last reply by gd_smth 4 months ago

Need to delete an email account from Thunderbird.

I have searched for instructions to remove an email account from Thunderbird. The only problem is that most of the solutions are from older versions of Thunderbird and a… (read more)

I have searched for instructions to remove an email account from Thunderbird. The only problem is that most of the solutions are from older versions of Thunderbird and although I've tried to find the resources in my version,115.3.1, the screen I have is totally different from the older screens. All of the instructions I have read tell me to look for Account Setting> Account Actions> Delete Account. I can find Account Actions, but there is no Delete Account under Account Actions. Also the traditional top menubar (File,Edit, View,etc) is nowhere to be found.

I need to find out how to delete an email account for this version of Thunderbird. I've included how my screen looks now. Any help would be appreciated

Asked by bdjim 5 months ago

Last reply by david 5 months ago

MacOS Ventura update to MacOS Sonoma caused Thunderbird to stop working

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process… (read more)

When I upgraded from MacOS Ventura to MacOS Sonoma, Thunderbird stopped working. Getting it to work the first time required me to use Apple's 2 Step Verification process to create an app-specific password. After the MacOS upgrade, that process was no longer available. Apple switched to 2 Factor Authentication, which is apparently different and incompatible with 2sv. The other websites and applications on my iMac have already switched to 2fa, and I'm not sure I can have both methods active on the same computer (but I've asked, Apple, anyway).

Is there a recent change in Thunderbird that would allow me to use 2fa instead of 2sv to access Thunderbird?

I have many years worth of emails in Thunderbird that I can no longer access. I can see the directory structure, and some of the email lists, but not the content.

Thanks for the help!

Asked by Ray Johnston 5 months ago

Last reply by sjallyn 4 days ago

Thunderbird 115: Lost unified folders

Hi All, Fedora 38 thunderbird-115.3.1-1.fc38.x86_64 I just upgraded from 102 to 115. I lost my ability for display "unified folders" in both regular mode and safe-mode… (read more)

Hi All,

Fedora 38 thunderbird-115.3.1-1.fc38.x86_64

I just upgraded from 102 to 115. I lost my ability for display "unified folders" in both regular mode and safe-mode.

Clicking on view->folders->unified unchecks the second I click off it.

I manually set about:config unified to true: made no difference. But it stays at true and still shows off in view, folders.

I need my unified folders back!

-T

Asked by margochester 5 months ago

Last reply by Wayne Mery 4 months ago

Login

I get this message when I try to get to the window to enter my password: 400. That’s an error. The server cannot process the request because it is malformed. It should no… (read more)

I get this message when I try to get to the window to enter my password: 400. That’s an error. The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

Asked by Ben C Preston 5 months ago

Last reply by Googlethunderbird 5 months ago