• Archived

why is a special character  inserted into my drafts?

After I save a draft, and then return later to finish it.... I frequently (more times than not) find that Thunderbird has inserted a ton of  characters in the email, al… (read more)

After I save a draft, and then return later to finish it.... I frequently (more times than not) find that Thunderbird has inserted a ton of  characters in the email, all over. Usually at the end of every sentence. Often the are 3 in a row, with spaces between:   Â

My Character Encoding, inbound and outbound: Weatern ISO-8859-1

Any thoughts? Thank you kindly.

Asked by pulaki 6 years ago

Last reply by Mattmozilla 6 years ago

  • Archived

Why does Thunderbird not work with Windows 8.1

I have used thunderbird now for about 6 years, for all my website accounts. During that time I have had very few problems, about 9 months ago I started using Windows 8, I… (read more)

I have used thunderbird now for about 6 years, for all my website accounts. During that time I have had very few problems, about 9 months ago I started using Windows 8, I transferred all my accounts from my old machines running on XP pro to new machines running Win 8 and thunderbird ran ok. I have auto updates running so I am assuming both thunderbird and windows are updating whenever! About 4 weeks ago I started experiencing major problems with Thunderbird, it would start then freeze, then it would start again then freeze, if I ran it in safe mode it would work for a while. Now it opens and freezes, the message at the top just says ' Thunderbird is not responding'. Even in safe mode now it will not work! I have tried uninstalling and re-installing, I have even tried installing an earlier version of Thunderbird, I Have deleted the profile and forced it to produce a new one, I have spent hours trawling different sites trying to find an answer, and you know what, the only conclusion I could come to was, nobody seems to care whether this problem is solved or not, so reluctantly I have had to give up and I moved all my accounts to Outlook, which works perfectly with Windows 8.1. I think that should have been the answer, right from the start of the problem!

Asked by martymacc 6 years ago

Last reply by ben.in.public 6 years ago

  • Archived

thunderbird is slow - because of McAfee

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen w… (read more)

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen with all of them. It happens with the two (out of 10) addresses that receive the most emails. What can I do. I thought it might be my anti-virus program but since it only happens on two of the 10 emails that receive messages on my Thunderbird I do not believe that it can be he anti-virus or that would effect all the emails I receive and not just some.

Asked by jorgeblanco 6 years ago

Last reply by billbinich 6 years ago

  • Archived

Gmail blocking Thunderbird

My issue began when I changed my Gmail password. Now every time I try to connect to gmail, Google login prompt pops up. I keep clicking "allow", but to no avail. Google s… (read more)

My issue began when I changed my Gmail password. Now every time I try to connect to gmail, Google login prompt pops up. I keep clicking "allow", but to no avail. Google security notified me that an unauthorized device was trying to gain access to my gmail account and gives me no options. What am I to do?

All my settings seem to be in order both in Gmail and Thunderbird. What have I missed?

Note: two other Gmail accounts are working seamlessly.

Please help.

Asked by C. M. 1 year ago

Last reply by bty-adminf1 10 months ago

  • Archived

how to fix 2fa with icloud and thunderbird

Just wanted to post how to fix 2step authentication with icloud as all the posts I have read are incorrect or have mistakes. 2 Factor Authentication won't work with Thund… (read more)

Just wanted to post how to fix 2step authentication with icloud as all the posts I have read are incorrect or have mistakes. 2 Factor Authentication won't work with Thunderbird, so 2Step Authentication is required. 2FA is only for Apple devices.

1. login to icloud using this link: - https://appleid.apple.com/account/manage/2sv

2. sign in to your Apple ID account page. In the Security section, enable 2step authentication This will take you through the first stage of the setup, instructions here - https://support.apple.com/en-gb/HT204152

When you have enabled step you will then have to wait few days for apple to setup the account for 2step authentication, they will send you an email warning you this has been requested. After a few days apple will send you an email confirming this is now ready.

4. Next sign in to your Apple ID account page. In the Security section, following onscreen instructions to generate app password, this will send an sms code to your mobile phone confirming your identiy. When this is completed, it will log you out and each time (via web browser) send an sms code to your mobile. Now proceed to create an app specific password.

You can generate an app-specific password, sign in to your Apple ID account page. In the Security section, click Edit > Generate Password. Process wil take you through setting up the app-specific password, so app name will be thunderbird, and it will generate a recovery key and password for you.

Learn more about app-specific passwords. https://support.apple.com/en-gb/HT204397


Hopefully when this is all done, will take a 3-5 days to get setup.

in Thunderbird the settings should be

SERVER SETTINGS IMAP - imap.mail.me.com port 993 username will be just first part of your email so joebloggs (NOT joeblogs@me.com) connection security: SSL/TLS Authentication Normal Password

OUTGOING SERVER SMTP SERVER (Select icloud smtp settings) server name: smtp.mail.me.com PORT 587 Connection Security: STARTTLS Authentication Method: Normal Passwrod Usersname: Joebloggs (your username without @icloud.com)

The password for your email will be only your app-specific password key that was generated early.. nothing else.

When your logging in to icloud via the web browser, it will be your original password plus sms code sent to your mobile. The app-specific password key is only for thunderbird.

I hope this helps those that had problems, it caused me weeks of issues to sort out.

Asked by kikstart2 3 years ago

Last reply by CheechGe 3 years ago

  • Archived

Won't configure my Gmail account says password or login wrong

I'm trying to install Thunderbird. It keeps telling me "Configuration Cannot Be Verified" My email and password are correct. I am using POP On the Blog and News Feed, … (read more)

I'm trying to install Thunderbird. It keeps telling me "Configuration Cannot Be Verified" My email and password are correct. I am using POP

On the Blog and News Feed, it shows it has contacted my account but nothing is happening.

I tried this yesterday and got the same thing. I did go to Gmail and change my account to POP but that made no difference.

What is the problem? I'm using Mavericks 10.9.4

Asked by mewkiss 6 years ago

Last reply by Matt 6 years ago

  • Archived

How do I back up all my emails and contacts?

My computer crashed recently, I was told the repairer backed up all my files. I went in to find my emails, could not find anything. My computer has been working for a m… (read more)

My computer crashed recently, I was told the repairer backed up all my files. I went in to find my emails, could not find anything. My computer has been working for a month, I've accumulated some important emails again, how do I back them up so I don't loose them all again?

Asked by rastell 3 years ago

Last reply by Toad-Hall 3 years ago

  • Archived

where do i change my password for each account

my passwords have been changed at the mail provider which is earthlink. where do i change them in thunderbird. this seems like it would be so easy, but i cannot find it… (read more)

my passwords have been changed at the mail provider which is earthlink. where do i change them in thunderbird. this seems like it would be so easy, but i cannot find it.

Asked by Lisa 6 years ago

Last reply by RRavik 6 years ago

  • Archived

What causes this error? "Failed to read 'quotaExceeded' from chrome://gdata-provider/locale/gdata.properties"

I'm currently running the latest version of Thunderbird with Lightning to utilise my google calendar, since last night, I've been receiving this error message: "Failed to… (read more)

I'm currently running the latest version of Thunderbird with Lightning to utilise my google calendar, since last night, I've been receiving this error message:

"Failed to read 'quotaExceeded' from chrome://gdata-provider/locale/gdata.properties"

What is this error, what causes it and how do I fix it?

Asked by jiraiya125 6 years ago

Last reply by Matt 6 years ago

  • Archived

backup and restore thunderbird

Need to do a re-install of Win7 pro and using Acronis 2016. How do I backup and reinstall ALL Thunderbird files using an external HD? Any info will be most appreciated. T… (read more)

Need to do a re-install of Win7 pro and using Acronis 2016. How do I backup and reinstall ALL Thunderbird files using an external HD? Any info will be most appreciated. Thanks

Asked by fugrwe 5 years ago

Last reply by Zenos 5 years ago

  • Archived

HOW CAN I ENLARGE THE SIZE OF PRINT OF INCOMING EMAILS?

When I try to read my opened incoming emails, the size of print is too small to allow me to read it. How do I get the size of font enlarged or changed to a font that is … (read more)

When I try to read my opened incoming emails, the size of print is too small to allow me to read it. How do I get the size of font enlarged or changed to a font that is larger and easier to see and read.

Asked by Junenoname7 3 years ago

Last reply by nuorlenzgal 2 years ago

  • Archived

can't delete message

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box. If I quit and reope… (read more)

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box.

If I quit and reopen Thunderbird, it will work again for a while.

I tried "Repair Folder" on the Inbox, Trash, and Junk folders.

Using Thunderbird 24.3.0 on Mac OS X 10.7.5.

Asked by jwwalker_ff 6 years ago

Last reply by christ1 6 years ago