Thunderbird Support Forum

After I save a draft, and then return later to finish it.... I frequently (more times than not) find that Thunderbird has inserted a ton of  characters in the email, all over. Usually at the end of every sentence. Often the are 3 in a row, with spaces between:   Â

My Character Encoding, inbound and outbound: Weatern ISO-8859-1

Any thoughts? Thank you kindly.

I have used thunderbird now for about 6 years, for all my website accounts. During that time I have had very few problems, about 9 months ago I started using Windows 8, I transferred all my accounts from my old machines running on XP pro to new machines running Win 8 and thunderbird ran ok. I have auto updates running so I am assuming both thunderbird and windows are updating whenever! About 4 weeks ago I started experiencing major problems with Thunderbird, it would start then freeze, then it would start again then freeze, if I ran it in safe mode it would work for a while. Now it opens and freezes, the message at the top just says ' Thunderbird is not responding'. Even in safe mode now it will not work! I have tried uninstalling and re-installing, I have even tried installing an earlier version of Thunderbird, I Have deleted the profile and forced it to produce a new one, I have spent hours trawling different sites trying to find an answer, and you know what, the only conclusion I could come to was, nobody seems to care whether this problem is solved or not, so reluctantly I have had to give up and I moved all my accounts to Outlook, which works perfectly with Windows 8.1. I think that should have been the answer, right from the start of the problem!

Occasionally Thunderbird email service installed on my desktop is very slow opening an email and loading emails. I have multiple email addresses and it does not happen with all of them. It happens with the two (out of 10) addresses that receive the most emails. What can I do. I thought it might be my anti-virus program but since it only happens on two of the 10 emails that receive messages on my Thunderbird I do not believe that it can be he anti-virus or that would effect all the emails I receive and not just some.

My issue began when I changed my Gmail password. Now every time I try to connect to gmail, Google login prompt pops up. I keep clicking "allow", but to no avail. Google security notified me that an unauthorized device was trying to gain access to my gmail account and gives me no options. What am I to do?

All my settings seem to be in order both in Gmail and Thunderbird. What have I missed?

Note: two other Gmail accounts are working seamlessly.

Please help.

Just wanted to post how to fix 2step authentication with icloud as all the posts I have read are incorrect or have mistakes. 2 Factor Authentication won't work with Thunderbird, so 2Step Authentication is required. 2FA is only for Apple devices.

1. login to icloud using this link: - https://appleid.apple.com/account/manage/2sv

2. sign in to your Apple ID account page. In the Security section, enable 2step authentication This will take you through the first stage of the setup, instructions here - https://support.apple.com/en-gb/HT204152

When you have enabled step you will then have to wait few days for apple to setup the account for 2step authentication, they will send you an email warning you this has been requested. After a few days apple will send you an email confirming this is now ready.

4. Next sign in to your Apple ID account page. In the Security section, following onscreen instructions to generate app password, this will send an sms code to your mobile phone confirming your identiy. When this is completed, it will log you out and each time (via web browser) send an sms code to your mobile. Now proceed to create an app specific password.

You can generate an app-specific password, sign in to your Apple ID account page. In the Security section, click Edit > Generate Password. Process wil take you through setting up the app-specific password, so app name will be thunderbird, and it will generate a recovery key and password for you.

Learn more about app-specific passwords. https://support.apple.com/en-gb/HT204397

Hopefully when this is all done, will take a 3-5 days to get setup.

in Thunderbird the settings should be

SERVER SETTINGS IMAP - imap.mail.me.com port 993 username will be just first part of your email so joebloggs (NOT joeblogs@me.com) connection security: SSL/TLS Authentication Normal Password

OUTGOING SERVER SMTP SERVER (Select icloud smtp settings) server name: smtp.mail.me.com PORT 587 Connection Security: STARTTLS Authentication Method: Normal Passwrod Usersname: Joebloggs (your username without @icloud.com)

The password for your email will be only your app-specific password key that was generated early.. nothing else.

When your logging in to icloud via the web browser, it will be your original password plus sms code sent to your mobile. The app-specific password key is only for thunderbird.

I hope this helps those that had problems, it caused me weeks of issues to sort out.

I'm trying to install Thunderbird. It keeps telling me "Configuration Cannot Be Verified" My email and password are correct. I am using POP

On the Blog and News Feed, it shows it has contacted my account but nothing is happening.

I tried this yesterday and got the same thing. I did go to Gmail and change my account to POP but that made no difference.

What is the problem? I'm using Mavericks 10.9.4

My computer crashed recently, I was told the repairer backed up all my files. I went in to find my emails, could not find anything. My computer has been working for a month, I've accumulated some important emails again, how do I back them up so I don't loose them all again?

my passwords have been changed at the mail provider which is earthlink. where do i change them in thunderbird. this seems like it would be so easy, but i cannot find it.

I'm currently running the latest version of Thunderbird with Lightning to utilise my google calendar, since last night, I've been receiving this error message:

"Failed to read 'quotaExceeded' from chrome://gdata-provider/locale/gdata.properties"

What is this error, what causes it and how do I fix it?

Need to do a re-install of Win7 pro and using Acronis 2016. How do I backup and reinstall ALL Thunderbird files using an external HD? Any info will be most appreciated. Thanks

When I try to read my opened incoming emails, the size of print is too small to allow me to read it. How do I get the size of font enlarged or changed to a font that is larger and easier to see and read.

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box.

If I quit and reopen Thunderbird, it will work again for a while.

I tried "Repair Folder" on the Inbox, Trash, and Junk folders.

Using Thunderbird 24.3.0 on Mac OS X 10.7.5.