Thunderbird Support Forum

I recently had to re-install Windows. I saved my Thunderbird profile. I re-installed Thunderbird and when imported my profile, I could retrieve my messages but could not send messages. I attempted to change the settings and wound up creating two additional Pop3 accounts. Now I can't send or retrieve messages. My provider is Charter/Spectrum. I have tried all the settings they suggested. How do I get out of this fix? Thanks.

Geoffrey Bennett

I have both Gmail and Aol accounts on my installation, 115.9.0. My aol account is behaving funny. If I choose to display only unread emails, the screen goes blank and no messages show. I then click on sent message, click back on incoming and the messages reappear in the "all" messages display. The Gmail account is just fine, I can click between "All" and "Unread only" with no issues. Can't figure out what's going on.

not receiving emails on my PC using thunderbird ,only gmail not receiving but bigpond email receiving ok.gmail is sending emails ok.pop server settings seem right .only stopped receiving emails for my gmail account on 06/04/2024.a week ago.please help ,many thanks greg . ps i can still receive emails on my iphone though.

Some email clients allow the user to change the subject line on an incomng email. I had a client where I could edit the subject line and then store the email in another directory. Changing the subject line allowed for a better way to find the email later on as one can change the text to something understandable and easier to seach for. Can this be done in Thunderbird or is this for the wish list? Cheers Bob

My email is on a gmail server. I've been using POP for a long time. My inbox in gmail has 160,000 emails. They go back to 2005. In Thunderbird I have moved emails from inbox to to various local folders. Right now I only have from 1/1/2022 forward in the Thunderbird inbox.

Let me know of any way of migrating to IMAP

Thanks in advance to any replies

4 of my many T.Bird email folders somehow lost their email contents (about 50 emails). I have an older T.Bird email backup and want to only reload the 4 empty folders using the backup. I want to keep any emails that may be in my other current folders but not in the backups. I am not sure how to do this.

If I copy the same named T. Bird email root directory [b0mdofvn.default] back up folders into the current email root directory, I see the replaced emails very briefly and then they self delete, leaving the folders empty.

How do I fix this?

Hello,

i'm currently trying to set the font 'Aptos' in thunderbird 115.9.0 to the default font for writing e-mails.

I do know that there is an option to configure this under 'settings -> writing -> html-options -> font' but when i try to change this i seem unable to find the font Aptos in this list. I do however have other programs installed on my computer, that already use this font. How can i get and set this specific font in thunderbird?

Kind regards RedPanda

Hello, I got a tale of two computers with Thunderbird on both. First, I will start with my HP Laptop, its my primary computer due to its speed. I went to check my emails this morning. I double click on the TBird icon on my desktop. It does not open. Waited a few seconds, tried again and again. Finally, a folder containing pictures opened up. Then, I went to open FireFox, and that same folder with pictures opened. I tried this like five times and the same thing happened. Then I got to thinkin, when I went to shut it down the other day, it said "update and shut down", so I did. Now that I remembered the update, I decided to go back in time to when the laptop was running real good. So I did that recovery, in doing so, it wiped out some of the applications I had on my computer, such as FoxFire, Thunderbird, Adobe, HP printer, CCleaner, and probably others that I seldom used. Somehow, I got to the point where I reinstalled Thunderbird. The only thing is, it would not let me in. When double clicking on the icon, it took me to a page that just wanted my name, email address and password. I enter the info, that page stayed open and added a few more items to the page, such as IMAP and POP3 stuff. IMAP was already selected by Tbird. I then had the option to click "done" . In doing that, it said "Unable to log into server. Probably wrong configuration, username or password" So there's that. Cannot even see the email program. Second part of the mystery, I have an old Gateway desktop. Its slower than slow. I only use it in emergencies, as the above scenario. I fire it up, wait about 5 minutes before I open Thunderbird on that. Guess what, it wants a password. Whats different about this deal is that the email opens, and I can see all my previous emails, but cannot receive or send. I have no Idea whats going on, unless its my deceased wife coming back to haunt me...I don't know.

I have a folder set aside for a non-profit I volunteer for. I want to backup all those emails separately so that they are 'easy to access' - it's a regulation. How??

I have several users who are migrating email from Outlook, and they want me to confirm if the Thunderbird export will bring over:

• drafts
• sent mail
• deleted mail
• any subfolders in the mailbox

Thank you!!

When I start T'bird in normal mode, I get what you see in picture #1. Notice the custom menu bar at the top. I can still receive emails into the Inbox (but can't see or access them), and I can write an email, access the Address Book, Calendar, etc.

When I then start in Safe mode, with Shift key down, I get what you see in Picture #2. Notice that the custom menu bar at the top is gone. I have to recreate it every time I shut down and restart T'bird. That is unacceptable.

Please advise what I should do to correct this situation. If I can't, then I'm through with Thunderbird (after some 15+ years).

Many thanks, Robert Hawkins

When I am deleting emails, I frequently end up with the same email as most recent in my inbox and thus automatically selected. This opens a new tab with the same email as content and soon my tab section is filled up with multiple versions of the same few emails and the inbox tab pushed off the screen.

Can there not be a setting to open up the existing tab if it has the same content. Or alternatively a way to pin the folder tab (normally inbox) on the left of the tabs permanently.

Other tabbed applications do not open up multiple tabs with the same content.

Yes I could shut the unwanted, repeated tab each time Thunderbird opens it, but I don't want to have to.

This seems like an easy feature? Please??

Good afternoon,

I recently installed Thunderbird, and it worked fine for a little while. More recently, I have been having problems with it. One of them I was able to fix after some research and trial-and-error (which was Thunderbird not letting me log into my Comcast/Xfinity email account), but this second issue is confusing. I had to remove the account to get back into it (during the first issue), so I'm guessing that must have caused this (second) problem?

When I went to check my filters/rules today (since I receive significant amounts of spam), I was shocked to see that my filters list was empty (I had about 30 or so filters in place before the first issue occurred). I'm guessing there's no way for me to get these back, and so I'll have to manually reinstate each filter "by hand"?

If there is any way to do this more easily, I would greatly appreciate it. Thank you in advance for your time!!

Hi, I am not sure how it happened, I am now in a position where I can't use my Thunderbird properly. Every time I open TB, it asks for "please enter your Primary Password" which I don't have/deleted? If a try to remove the tick from "Use a Primary Password" it opens a box requesting my Current Password, I have tried the last one and the one before, none are accepted. When I search in Saved logins, it seems to me to be empty. in short I seem to need a current password to change my password. It is a vicious loop. Can any one help sort this out, Please Thank you from Ilio Pieroni

I have tried many times to add a third email (Gmail account) to my Thunderbird email application. I successfully added both a Comcast and Outlook email account, but Gmail won't install. I'm using Windows 11 on a Surface Pro 8 laptop.