Can't Remove Unused Accounts

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. … (read more)

I'm trying to remove a couple accounts that I no longer use in Thunderbird. A window keeps popping up asking for a password, but the mail service is no longer available. When I click on the red delete button for that account, nothing happens. I've deleted all the mail in one of them which I was able to do as I thought I might need to do that first, but I still can't delete it after that. The other one won't even let me delete the emails. How do I delete these so I stop getting asked to put in a password for accounts that are no longer valid and I don't want anymore?

Open 5 2 140

Thunderbird is downloading new messages but failing to display them

Thunderbird is downloading new messages but failing to display them. Other functionality remains active, ie I can see and open messages, delete all the contents of folde… (read more)

Thunderbird is downloading new messages but failing to display them.

Other functionality remains active, ie I can see and open messages, delete all the contents of folders, compose and send messages, but when the software downloads new messages they simply do not display and cannot be accessed.

Not sure if it's relevant, but the message INBOX count appears to be stuck at the number 59, although more messages than that have been downloaded.

Bizarrely this is the message displayed whenever I now open the Thunderbird application (it was there when the problem first appeared and returns everytime). Out of desperation I even made a donation in the hope it would release the messages!

Thank you in advance, Steve Davidson

Open 11

Problem after closing Yahoo email account

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over th… (read more)

I have recently closed my yahoo mail account, removed all traces from Thunderbird, but when I start Thunderbird, after a few seconds, I get a Yahoo sign in screen over the top of Thunderbird

Open 11

Comcast / xfinity oauth site requesting that I enter my Comcast password. Wild Windows 11 Behavior

I have had Thunderbird on my Mac Monterey synced to my Comcast email address with no problems. Usually I have to enter my Comcast password when I send the first message … (read more)

I have had Thunderbird on my Mac Monterey synced to my Comcast email address with no problems. Usually I have to enter my Comcast password when I send the first message for the day. It has caused no real problems since I obtained this computer, probably sometime in 2021. Within 2023 I obtained a Windows 10, onto which I also put Thunderbird. Last November I upgraded to Windows 11 had kept Thunderbird. I did not do the upgrade myself. The technician used Google Drive and OneDrive for backup. I added a GMAIL address on that system to my Thunderbird installation on Windows 11.

For the past week Thunderbird has been popping up a Comcast site requesting that I enter my Comcast password. This is bizarre! How can I get my Thunderbird to behave more normally on my Windows 11? Thanks in advance. The technician only did the upgrade. I did the subsequent program reinstallations.

Open 5 49

the mail is not coming and thunderbird is very slow

We are facing issues with Thunderbird mail application. Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes u… (read more)

We are facing issues with Thunderbird mail application.

Incoming emails are not being received in Thunderbird. Thunderbird is running very slowly and frequently becomes unresponsive. Sending and receiving emails is taking a long time. We have already restarted the application and system, but the issue still persists.

Kindly check the mail server settings and Thunderbird configuration from your end and advise on the necessary action to resolve this issue as soon as possible.

Your prompt support will be highly appreciated.

Open 4 30

Thunderbird not responding while trying to connect to gmail account

Running windows 11 Pro and in the last microsoft update my thunderbird email is not responding at all. It is trying to connect to imap.gmail.com. How can i turn off auto… (read more)

Running windows 11 Pro and in the last microsoft update my thunderbird email is not responding at all. It is trying to connect to imap.gmail.com.

How can i turn off auto account checking on startup so i can access my email settings to try and fix this?

I tried running it in safe mode and i get not responding there too! Can i access a profile folder and turn off auto email checking somehow?

Open 1 40

I have a similar question to Jrei.

I have an address book setup with a number of what I'll call sub books for want of a better name. I used to be able to copy a contact from the address book to a sub book… (read more)

I have an address book setup with a number of what I'll call sub books for want of a better name. I used to be able to copy a contact from the address book to a sub book. I have either forgotten how to do that or something may have changed. I tried to drag & drop the address from the main book to the sub book but that doesn't work any longer. What am I missing here?

Open 1 30

How to backup my local folder?

My Thunderbird (windows) is really not working, so I want to reinstall the whole thing. I have 4 accounts and a local folder. I don't want to backup all the profiles befo… (read more)

My Thunderbird (windows) is really not working, so I want to reinstall the whole thing. I have 4 accounts and a local folder. I don't want to backup all the profiles before reinstalling, as I am having an annoying issue with g-mail (I don't HAVE a gmail any more, but Thunderbird wants to login to gmail every time I open it). I only want to backup the "local" folder, as, so I want to reinstall the accounts one by one from scratch. In that way I hope, I can purge Thunderbird of the gmail. Now the question: How do I backup the local folder in a way that makes it easy to import it back after all the reinstallment?

Open 19

How to find filter entries in Message Filter (Tools) with long lists of filters

I use Message Filters in Thunderbird extensively. Some of the grouped filters have many entries. Is there a quick way to find individual filter entries while using Thun… (read more)

I use Message Filters in Thunderbird extensively. Some of the grouped filters have many entries. Is there a quick way to find individual filter entries while using Thunderbird to, for example, modify or delete them? The only way I know of at the moment is to edit the the msgFilterRules.dat file as a text file.

Open 2

More lines in Title of Thunderbird appointments

Hi, I found an entry in the "thunderbirdmail.de" forum from 2005, where they discuss the option of using userChrome.css for changing the number of lines in the title of a… (read more)

Hi, I found an entry in the "thunderbirdmail.de" forum from 2005, where they discuss the option of using userChrome.css for changing the number of lines in the title of an calender appointment.

My problem is, that if the text of the title is really long, thunderbird will not enlarge the title window (more lines), so I can see the whole text (as in Outlook - from where I just changed to Thunderbird a few weeks ago).

The entry into the userCrome.css (as suggested in the forum)

.calendar-color-box .event-name-label {

  white-space:  break-spaces !important;

}

is not working (even I changed the "toolkit.legacyUserProfileCustomizations.stylesheets" to "true").

Can you help me with that issue?

Best reagrds

Gerd Attached screenshots

Open 1

Inbox is empty

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't… (read more)

This morning, my email Inbox is empty. I use Thunderbird for four email accounts, and three of them are fine, but the fourth one has an empty Inbox this morning. I didn't (intentionally, anyway) move the emails anywhere, and they do appear to be in the All Mail folder, so I didn't lose them entirely. But I keep my emails mostly in my Inbox and they aren't there anymore.

Any ideas what happened to make them disappear and how I can get them back to the Inbox?

Thanks!

Open 3

my emails seems ok, but the text shows as a attachment on the bottom, No text appears.

all emails that I send have no text appears, but 1 attachment shows. Click on the attachment and the text appears. I wanted the text showed in the email not attachment.… (read more)

all emails that I send have no text appears, but 1 attachment shows. Click on the attachment and the text appears. I wanted the text showed in the email not attachment.

Open 1

Thunderbird emails archive

I was actively using Thunderbird in 2024-2025. Then I moved to Outlook. I had difficulty to move emails from Thunderbird to Outlook, so 2024-2025 emails remained in Thund… (read more)

I was actively using Thunderbird in 2024-2025. Then I moved to Outlook. I had difficulty to move emails from Thunderbird to Outlook, so 2024-2025 emails remained in Thunderbird only. Last month my company did not extend Kylos domain subscription therefore Kylos will delete my emails from server soon. I'm afraid I will loose 2024-2025 emails then. Could you please advise / explain the solution not to loose my emails in Thunderbird. Server configuration IMAP. Emails moved from inbox and outbox to local folders, but for IMAP it may not be solution.

Open 1

Oauth google sending a 400 signing error message

Thunderbird ver 115.18.0, on a Win7 machine, upgrading not an option When opening Thunderbird I get a sign-in message, inserting my email address and clicking the next bu… (read more)

Thunderbird ver 115.18.0, on a Win7 machine, upgrading not an option

When opening Thunderbird I get a sign-in message, inserting my email address and clicking the next button I get the google error message.

Open 1

When I try to start Thunderbird on my Windows 11 laptop it does not start properly.

When I try to start Thunderbird on my Windows 11 laptop it does not start properly It is haging ond after a whike i get a message that thunderbird does not respond ("sva… (read more)

When I try to start Thunderbird on my Windows 11 laptop it does not start properly It is haging ond after a whike i get a message that thunderbird does not respond ("svarar inte" in swedish). Sometimes if I try to reinstall Thunderbird it starts up, But today nothing happens.

Open 1