• Solved

Release 115.5.1 undocumented changes to Thunderbird appearance/behavior

Is there any place to find an explanation of the "improvements" made to Thunderbird (and sometimes Firefox) without any warning to users and/or explanation of how they wo… (read more)

Is there any place to find an explanation of the "improvements" made to Thunderbird (and sometimes Firefox) without any warning to users and/or explanation of how they work. After today's update to Thunderbird 115.5.1, the way my Thunderbird screen looks has changed (not imho better, but certainly different. Examples: -- Previously, when I highlighted a message, the text of that message would be shown below and various icons would be shown that I could click on to perform typical tasks (Reply, Reply All, Forward, Delete, etc) -- Now when a message is highlighted, the only way to do anything with it (even to read the bloody thing) I have to right click and display it in either a new tab or a new window.

Can somebody explain [1] why this change is considered an improvement and [b] where I can read about how it works instead of figuring it out by trial and error.

I looked at the Release Notes and couldn't find anything helpful.

I apologize for bothering you if this is not a place for Thunderbird support. But I wanted to give it try before I stop using Thunderbird and just read/write messages directly from Google Gmail.

Thanks for any help anybody can offer.

Asked by Mandy W 4 days ago

Answered by david 4 days ago

  • Solved

Thunderbird not sending email to event invitees

I'm not sure when this started happening but Thunderbird (115.3.1, Linux) is no longer sending email invites to my invitees, even if some of those invitees are on my same… (read more)

I'm not sure when this started happening but Thunderbird (115.3.1, Linux) is no longer sending email invites to my invitees, even if some of those invitees are on my same host. as "Organizer" I do get an email notice to my personal email, which is the default attendee, with subject "Accepted: testing", and body, "mfoley@novatec-inc.com has accepted your event invitation.", but nothing is sent to the other invitees on the list. I checked the error console which showed these messages after I created the event:

NotFoundError: No such JSWindowActor 'DevToolsFrame' 6

1701371572264 Toolkit.Telemetry WARN TelemetryStorage::_scanArchive - have seen this id before: 9c1e2d46-28f9-430d-86d7-398dd0ad3bdc, overwrite: false

mailnews.smtp: error { target: TCPSocket, isTrusted: true, name: "NetworkTimeoutError", message: "Network", errorCode: 2152398862, srcElement: TCPSocket, currentTarget: TCPSocket, eventPhase: 2, bubbles: false, cancelable: false, … } SmtpClient.jsm:442:17

Not sure these apply to creating a calendar event. My server settings are fine, I can send and receive mail to the Thunderbird inbox without problem. I can send email from the Thunderbird client without problem.

Any idea why I can't send event notifications to invitees?

Asked by Mark Foley 4 days ago

Answered by Wayne Mery 3 days ago

  • Solved

Signature places at the end of the page

Hello, When I upload my signature to the system, instead of waiting for it to add my signature to the end of my message, it puts it at the bottom of the page. Is there a… (read more)

Hello,

When I upload my signature to the system, instead of waiting for it to add my signature to the end of my message, it puts it at the bottom of the page. Is there any way to set this?

For example; There is a "BBBBBBB" text coming to me. I'm writing "AAAAAA" text.

Must be; AAAAAAA my signature BBBBBB

But what happened; AAAAAAA BBBBBB my signature

I couldn't find a solution, I guess there is no solution, I always add my signature to the end of my message by copy-pasting.

Thank you in advance for your help and opinions.

Asked by Mert Doğan Yardım 5 days ago

Answered by david 4 days ago

  • Locked

My Mozilla doesn’t work

Dear support team for Mozilla Thunderbird Please tell me how I uninstall and download the application without destroying my all mails. I donated minimal amount to you d… (read more)

Dear support team for Mozilla Thunderbird

Please tell me how I uninstall and download the application without destroying my all mails. I donated minimal amount to you despite the inconveniences.

Best regards

Naoko

Asked by 落合直子 5 days ago

Last reply by Wayne Mery 4 days ago

  • Solved

How do I get the recipient to show in "sent" files in card view

https://support.mozilla.org/en-US/questions/1097469?&mobile=1 In card view,i can not choose what to show by column。So any way to show the recipient in some particula… (read more)

https://support.mozilla.org/en-US/questions/1097469?&mobile=1

In card view,i can not choose what to show by column。So any way to show the recipient in some particular folder? Thanks.

Asked by tanshisher 20 hours ago

Answered by david 19 hours ago

  • Solved

Email Password help

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks. … (read more)

Somehow my Thunderbird email password was changed and I didn't do it. How do I reset my password? Email [edited] @sbcglobal.net when or if you have an answer. Thanks.

Asked by jeriberry 15 hours ago

Answered by sfhowes 9 hours ago

  • Solved

Profiles

I am using version 115.5.1, but I have noticed this with previous versions as well. When I copy the contents of my Profile to back it up, I get the following message for… (read more)

I am using version 115.5.1, but I have noticed this with previous versions as well. When I copy the contents of my Profile to back it up, I get the following message for SQLITE files: Item Not Found Could not find this item This item is no longer located in C:\Users\hasmo\AppData\Roaming\Thunderbird\Profiles\arbdst7o.default Verify the item's location and try again abook.sqlite-shm Type: SQLITE-SHM file Size 32.0 KB Date modified: 12/4/2023 9:31 AM

If I click "try again", I get the same message. If I click "skip", the copying proceeds until the next SQLITE file, and I repeat the skipping process. This appears to happen for all the SQLITE files (SHM and WAL). Fortunately, I have not had occasion to need the Profile file to replace what I am currently using in Thunderbird, but I have had issues in the past that required me to use the back up to replace/recreate my Profile. My question is about these SQLITE files. Will skipping them in the copying be a problem later if I need to use the back up? If so, how do I keep the SQLITE files in copying process?

Thanks, Harry

Asked by Harry Stuckey 17 hours ago

Answered by Harry Stuckey 9 hours ago

  • Solved

Can't get my old Profile to work

I have a new installation of Windows and want to get my old Profile attached to my new installation of Thunderbird. In the past, I have done it multiple times on various… (read more)

I have a new installation of Windows and want to get my old Profile attached to my new installation of Thunderbird. In the past, I have done it multiple times on various new computers but can't seem to get it working this time.

My old setup (and what I want on the new one, too) was:

  - I had multiple email accounts set up on Thunderbird within the same Profile
  - my Profile was stored on my D: Drive (to save space)

I have installed a fresh copy of Thunderbird onto D Drive. I have copied my old Profiles folder (from C:/Users...) to the new Thunderbird folder on my C drive

When I then open Thunderbird, it asks to set up a new email again and no sign of my old Profiles. I'm missing something and I'm pretty sure it has to do with my old Profile being on the D drive (and that's where I still want it)

Asked by lincoBC 2 days ago

Answered by david 2 days ago

  • Solved

Unable to send messages after Windows 10 reinstall and re-import of Thunderbird profile.

I have re-installed Windows 10 recently and re-imported my Thunderbird profile and since then I am unable to send messages with Thunderbird. None of my 12+ e-mail account… (read more)

I have re-installed Windows 10 recently and re-imported my Thunderbird profile and since then I am unable to send messages with Thunderbird. None of my 12+ e-mail accounts allow me to send messages, but receiving messages work fine.

I've done all the steps listed on your website, including disabling my antivirus completely, but nothing works.

However, I did notice something crucial, which is that running Thunderbird in "Troubleshoot Mode" does fix the problem of not being able to send messages. And yes, I have tried to make the changes of disabling all add-ons and resetting toolbars/controls permanent, but that did not fix the problem. The only thing that works is restarting the browser in Troubleshoot mode.

The issue is obviously not with my mail servers or it wouldn't work in Troubleshoot mode.

Any help would be appreciated.

Asked by tzlawina 13 hours ago

Answered by tzlawina 12 hours ago

  • Solved

Gmail account login prompt

I had two gmail accounts in Thunderbird. Since the upgrade one of them keeps prompting me to log into the account. When I try, I get 404 screen. This keeps happening e… (read more)

I had two gmail accounts in Thunderbird. Since the upgrade one of them keeps prompting me to log into the account. When I try, I get 404 screen. This keeps happening even after I removed that gmail account from Thunderbird (since it stopped working anyway). I can get emails with no issues from this account using K9 on phone and tablet, and gmail on my computer. Email account that is the issue is janis.johnkov@gmail.com Thank you

Asked by jrelay5 1 day ago

Answered by jrelay5 1 day ago

  • Solved

Issue with release 115.5.1 (64-bit)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached… (read more)

I keep getting pop-up asking for credentials to sign in that goes nowhere (and not impacting my accessing my email). Each time I close it, it pops back up. See attached.

Asked by jrelay5 4 days ago

Answered by jrelay5 4 days ago

  • Solved

Changing local folder pointers

Running Thunderbird 115.5.1 (64-bit). Need to move the local folder from the C drive to the D drive. Have copied the profile folder to the D: drive but when I changed the… (read more)

Running Thunderbird 115.5.1 (64-bit). Need to move the local folder from the C drive to the D drive. Have copied the profile folder to the D: drive but when I changed the path on the local folder, tools/ account setting/local from C: to D:, Thunderbird is still looking for the local folder in C:. Is there another setting I need to change?

Asked by Artistic Paper 2 days ago

Answered by Artistic Paper 2 days ago

  • Solved

Thunderbird (various versions) Hangs on opening in Ubuntu 22.04.3 LTS after latest updates

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate … (read more)

After applying the latest updates to Ubuntu 22.04.3 LTS today, I find that ThunderBird will load and then enter a busy state where the system asks if I want to terminate or wait for ThunderBird.

After waiting quite some time, it is apparent that perhaps it is in vain. I have tried a few different versions: The initially installed: 115.5.0 The latest: 121.0b1 and previous: 115.4.3

All seem to exhibit similar behavior with my previously working profile.

The program loads, the preview screen draws, an open tab appears to try to load, and a few seconds after launch, things hang up.

Anyone else noticing issues?

Asked by cl1 1 week ago

Answered by cl1 1 week ago

  • Solved
  • Archived

Can't send emails via my Hotmail account, but can receive them

Using TB v91.5.1 on Windows 10 x-64. I have several mail accounts, one of which is for a hotmail.com address. This has been working fine for years, but over the past coup… (read more)

Using TB v91.5.1 on Windows 10 x-64. I have several mail accounts, one of which is for a hotmail.com address. This has been working fine for years, but over the past couple of days, I don't seem to be able to send emails form this account. I can receive them fine, but when I try to send, I get the small pop-up telling me it's sending the message, and the progress bar is at 100%, but it doesn't send the message, it just sits there.

I looked in the error console, but nothing was added when I tried sending.

You can see my server settings for the account in the attached image.

Any ideas? Please let me know if there is any other info you need.

Thanks

Asked by MrYossu 1 year ago

Answered by sfhowes 1 year ago

  • Solved
  • Archived

Sync microsoft office calendar in thunderbird

Hi has anyone find a good way sync microsoft office online (outlook.com) calendar in thunderbird? I have been trying to get a working solution with exchangecalendar add-o… (read more)

Hi has anyone find a good way sync microsoft office online (outlook.com) calendar in thunderbird? I have been trying to get a working solution with exchangecalendar add-on, but apparently this add-on has been deprecated. https://github.com/ExchangeCalendar/exchangecalendar/releases/tag/v4.0.0

Asked by yerong.li 1 year ago

Answered by sfhowes 1 year ago

  • Solved
  • Archived

Unable to save your message as a draft. There was an error attaching ...

Since the update to ver 91, I often get "Unable to save your message as a draft. There was an error attaching (filename of photo). Please check that you have access to th… (read more)

Since the update to ver 91, I often get "Unable to save your message as a draft. There was an error attaching (filename of photo). Please check that you have access to the file."

Asked by Jeffrey Kopp 2 years ago

Answered by Jeffrey Kopp 1 year ago

  • Solved
  • Archived

Spectrum (Charter) email suddenly won't SEND

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (b… (read more)

Suddenly, I cannot sent Spectrum email from Thunderbird. Spectrum checked things on their end and said all is fine. I turned off Deep Guard in my Anti-virus software (briefly) and that didn't help. I get this message when trying to send email: Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout002.msg.chrl.nc.charter.net cmsmtp 47.134.62.67 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.

I can receive mail fine. I tried to look at my outgoing 'settings' in tools but only see the setting for incoming with the port @ 993. I CAN send Yahoo mail from Thunderbird fine (though I cannot SEE any outgoing port info in that mail either). Hoping someone can help.

TIA...

Asked by Nancy B. 1 year ago

Answered by Matt 1 year ago

  • Solved
  • Archived

OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 1 year ago

Answered by christ1 1 year ago