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Migrating accounts from new Rogers/Yahoo mail

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet ser… (read more)

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet service to Rogers Ignite with its Ignite (Comcast) gateway. My email accounts were supposed to be migrated automatically, but, for reasons unknown, were not, and a tech support representative had to migrate them from the old legacy service to Ignite. After that was done, I opened Thunderbird, and was asked to authenticate my 2 Rogers/Yahoo email accounts, one of which is my primary account, the other a secondary account. I was asked to authenticate the secondary account first, which went well. I then clicked on my primary account in the left-hand pane and was again asked to authenticate, but the dialogue box showed it was for the secondary account. Thinking that this secondary account authentication was just being repeated for no particular reason, and not thinking that the email address in the authentication request box could be changed, I clicked Agree. My primary account is now showing the exact same emails as are listed in the secondary account, and I'm extremely concerned that I will not be able to recover all of the thousands of emails in my primary account, many of which are business-related. When I log into my primary account on the Rogers/Yahoo mail website, the emails in the primary account are still showing, so I know they are still on the Rogers IMAP server. However, I really want to continue to use my primary account on Thunderbird. I'm not sure if I should delete the primary account and recreate it - the Rogers support tech said that deleting the account may result in an issue where my current password for a re-created primary account may not be recognized, so I'm leaving things as they are until I hear back. It the advice is to not delete and recreate the account, what steps can I take to recover the emails on my primary account in Thunderbird. Thanks in advance for any help and advice that can be provided. LES.

Asked by addpro 1 day ago

Answered by addpro 3 hours ago

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Disappearing tags for messages in a folder

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.… (read more)

I am running Thunderbird 115.9.0 on Lubuntu 23.10. I have 4 IMAP accounts I use. The folder and file is not shared and I am the only account with access to the directory.

I use emoji as tags for messages, and have a large number of filter rules defined, nearly all of them Tag a message and set the Junk Status to `Not Junk`. These rules are all set to execute `Manually` or on `Getting New Mail`.

If I select a given inbox folder for a mailbox and select `Tools` > `Run Filters on Folder`, all of the messages are properly tagged, however, after some time (10m?, On new mail receipt?) at least one of my mailboxes will lose all of the tags that were previously set for messages. Manually running the filters will restore the tags, until they disappear again some time later.

I've not seen anything in the Browser Console log (but perhaps I'm not using the right term?) Is there any way I can diagnose or fix this issue? Thanks!

Asked by jr conlin 1 day ago

Answered by jr conlin 3 hours ago

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setting for outlook office 365 email in Thunderbird

Goodmorning All in MOZILLA Support. i was writing the same help message few days back but not received a reply and for this i write again. I'm using on my Apple MacBook… (read more)

Goodmorning All in MOZILLA Support.

i was writing the same help message few days back but not received a reply and for this i write again.

I'm using on my Apple MacBookPro Thunderbird Thunderbird 78.14.0 (64 bit) and i'm having problem for the setting of my new company email that, as said in the subject of this email, is in office365 outlook.

Cause i need to store all the communications interesting my activity even after my consulting will expire and this for obvious question of confidentiality, i ask You All gently an help in manner to resolve the problem and finalize the setting on my laptop.

Thank You All so much in advance to have care of my humble request.

Vincenzo

Asked by ZULLO 1 year ago

Answered by Toad-Hall 1 year ago

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Can't send emails via my Hotmail account, but can receive them

Using TB v91.5.1 on Windows 10 x-64. I have several mail accounts, one of which is for a hotmail.com address. This has been working fine for years, but over the past coup… (read more)

Using TB v91.5.1 on Windows 10 x-64. I have several mail accounts, one of which is for a hotmail.com address. This has been working fine for years, but over the past couple of days, I don't seem to be able to send emails form this account. I can receive them fine, but when I try to send, I get the small pop-up telling me it's sending the message, and the progress bar is at 100%, but it doesn't send the message, it just sits there.

I looked in the error console, but nothing was added when I tried sending.

You can see my server settings for the account in the attached image.

Any ideas? Please let me know if there is any other info you need.

Thanks

Asked by MrYossu 2 years ago

Answered by sfhowes 2 years ago

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How to add Google Tasks ?

Information on how to add the Google 'Tasks' into Thunderbird Calendar: I have a gmail imap account using OAuth2 as Authentication Method. File > New > Calendar, s… (read more)

Information on how to add the Google 'Tasks' into Thunderbird Calendar: I have a gmail imap account using OAuth2 as Authentication Method.

File > New > Calendar, select 'Google Calendar' >  click on 'Next' choose or enter: gmail email address   > click on 'Find Calendars' Select 'My Tasks' and click on 'Subscribe'

You may be asked to enter password as per Oauth2 Authentication.

See image. It shows the selection available when you follow instructions. It shows where 'My Tasks' is located in the Calendar list. I selected 'My Tasks' and then clicked on 'Task'. Create the Task and save. Task is shown in Thunderbird and on the right side you can see the Task is displayed via the webmail access using a browser.

Asked by Toad-Hall 2 years ago

Answered by Toad-Hall 2 years ago

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OAuth 2.0

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth… (read more)

Gmail is going to require OAuth 2.0 sign-in SFAIK, that means I will no longer be able to access gmail with Thunderbird. Are there plans for Thunderbird to meet the OAuth 2.0 requirement?

Asked by car-nuts 2 years ago

Answered by christ1 2 years ago

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User authenticated but not connected (outlook)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authentic… (read more)

Lately I'm having trouble with my connection with outlook. I use a free outlook email address. Sometimes (not always) when starting Thunderbird, I get the "user authenticated but not connected" warning. After a while it's working again.

I have tried several settings but can't figure out what solves this issue.

I'm using port 993 / SSL/TLS and authentication method is set to normal password.

Most of the times this works.

When I switch to OAuth2, I get the Microsoft screen to login to my work / school account which I do not have.

I've search the web to find a solution for this but I can't find it. Hopefully someone can help me out because it drives me "nuts" ;)

Asked by rasnijders 1 year ago

Answered by Qwidget 1 year ago

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Place / configure TB 115's main window's menu bar ABOVE the button toolbar

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it b… (read more)

Hi, In TB 102 the menu toolbar was still above the button toolbar, if I am not mistaken. In TB 115 this seems to have changed... I could not find a way to customize it back as it was. Pointers anyone ? Thank you.

Asked by Cbhihe 8 months ago

Answered by david 8 months ago

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Disable threading as default for new folder

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now… (read more)

In a world where respondent's often draft messages about a new subject by lazily replying to messages on an old subject, does anyone find Threading helpful? Why is it now the default.

After View/Sort by/Unthreaded then propagating that by "apply current view to all folders." All folders do in fact sort by unthreaded. But if I create a new subfolder it defaults to sort by threaded. Please, is there anyway to entirely disable Threading?

Asked by trc2 1 year ago

Answered by david 1 year ago

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Office 365 - login to server outlook.office365.com with username failed

Hello , using Office 365 with thunderbird like below config Server name: outlook.office365.com Port: 993 Encryption method: TLS Server name: smtp.office365.com Port… (read more)

Hello ,

using Office 365 with thunderbird like below config 

Server name: outlook.office365.com Port: 993 Encryption method: TLS

Server name: smtp.office365.com Port: 587 Encryption method: STARTTLS

But now there is an error login to login to server outlook.office365.com with username failed

Asked by d.is.the 1 year ago

Answered by mgs2 1 year ago

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Change order of email accounts in left pane?

Is there some way I can change the order in which email accounts are presented in the left panel on Thunderbird (91.9.0 (64-bit))? Perhaps a config file within the prof… (read more)

Is there some way I can change the order in which email accounts are presented in the left panel on Thunderbird (91.9.0 (64-bit))? Perhaps a config file within the profile?

I note that in the preferences/settings, you can activate the account with the mouse, but you can't drag/drop to change order (maybe a useful feature to have?).

Thanks.

Asked by Forrest 1 year ago

Answered by david 1 year ago

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Cannot import Outlook to Thunderbird

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set M… (read more)

I am trying to import mails from Microsoft Outlook 2013 into Mozilla Thunderbird 102.3.2 (64-bit), but I get the error: No Profile found, see the attachment. I have set Microsoft Outlook as my Default mail app in Windows 10, my OS. But it didn't help. H.C. Enevoldsen hc@pushkin.dk

Asked by H.C. Enevoldsen 1 year ago

Answered by H.C. Enevoldsen 1 year ago

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add image to email signature

I'd like to add text and an image to the email signature. The help article shows a box where you can select options for an image, but I don't see it. A screen capture of … (read more)

I'd like to add text and an image to the email signature. The help article shows a box where you can select options for an image, but I don't see it. A screen capture of my settings are included. Thank you.

Asked by skunkworks1 1 year ago

Answered by skunkworks1 1 year ago

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OAuth2 for gmail Not Working

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That … (read more)

TB 91.7.0 (64-bit I used to send/rcv gmail no problm, started having issues ~ Oct 2021 I then setup a 3rd party app password in gmail account for thunderbird. That allowed me to Send Gmails, but, not receive it kept asking for password. Then I read to use OAuth2 and saw that Google will no longer allow 3rd party app passwords, so i deleted it in google, and set both Imap.gmail.com and smpt.gmail.com to use OAuth2 (both set for SSL/TSL). I did this just for smpt first when the 3rd party app password was still enabled, i could recv but, when i went to send, it would ask for password, i enter it, then it would sent msg to my cell phone to Allow thunderbird, i would press Allow on my phone, and Thunderbird would come up with Sending message.. with the progress marked all way to end BUT, it will never complete sending.... I have to hit cancel it then shows Failed message unable to authenticate. After I deleted the 3rd party app password in gmail settings, now when i start thunderbird or try to receive emails, it goes through the same authorization process with my phone, but, then never downloads any new emails. I have spend HOURS on this.. extremely frustrated (I have been forced to us ms mail which i really don't like, i am too used to thunderbird (although I wished thunderbird had check boxes on emails to select via checkboxes for delete, or moving, etc)

Asked by jbeals108 2 years ago

Answered by jbeals108 2 years ago

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Restore profile folders from old profile

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't w… (read more)

I had a functioning thunderbird, but do to my host provider I had to change some of the configuration (had (owl) suffix). This left 2 profiles. The new profile wouldn't work until I deleted the original. I did a save so I have all the files, now which ones need to be restored. ( a full file backup prior to adding new profile so all org profile files are available)

A profile directory displays all of the folders, 2 files for each folder a MSF and an MBX. Some also have a file type of File.

Which has to be copied, will the folders be created with the copy or do I need to create them in thunderbird first ?

Asked by bobbee25 10 months ago

Answered by Toad-Hall 10 months ago