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Turn off all threading Thunderbird 115+

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question… (read more)

Answers to the question "how to turn off all threading in Thunderbird" no longer work with changed menu structures in Thunderbird 115. What is the answer to this question now?

Asked by Martin Brampton 6 months ago

Answered by david 6 months ago

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column picker

I want to sort my mails in columns but there is no way i can find this column picker icon that is mentioned in your tutorials. Is there another way to get the columns wit… (read more)

I want to sort my mails in columns but there is no way i can find this column picker icon that is mentioned in your tutorials. Is there another way to get the columns with date-subject-sender? Regards Leonie

Asked by Leonie3 4 months ago

Answered by sfhowes 4 months ago

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Authentication failure while connecting to server imap.gmail.com.

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show… (read more)

I am getting the Mozilla Thunderbird Email wants to access your Google Account all the time while using TBM, I have removed the gmail account and the pop up does not show, so I know it is for the email account just removed. I re-add the email address and enter the email address and password and let it find the config itself. Click Done, and get the Mozilla Thunderbird Email wants to access your Google Account again, then click Allow and get the Authentication failure while connecting to server imap.gmail.com. message in the bottom left of my desktop. How can i get gmail to work again please.

Asked by Jason Carroll 3 months ago

Answered by sfhowes 3 months ago

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Thunderbird email "unable to connect" on second account, no problems on first account

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing ex… (read more)

Setting up a desktop (Dell Inspiron) for neighbors using latest Linux Mint (21.3 Cinnamon). They have simple needs, LibreOffice, Firefox and email. Plain jane, nothing extra added, straight from latest Mint install.

I am having trouble adding a second email account in Thunderbird (115.8.1). First comcast account was very easy, standard comcast defaults, works fine, downloads and sends. Second comcast account keeps giving "Unable to Connect" poput screen. (https://localhost/?code=0.ac.w2.PciwTw)

I can login to either Xfinity email account through Firefox browser using same addresses ((username)@comcast.net) and passwords I am using to attempt to add second account in Thunderbird.

Tried it with Mint Firewall off, then on, then off again. Do I need to setup firewall for second account?

Can someone give me a hint on this problem? Is is Thunderbird? Comcast? Something else?

Asked by bobstanl 2 weeks ago

Answered by bobstanl 2 weeks ago

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thunderbird stopped displaying the number of messages in the folder (as it used to do)

Hi, For some strange reason I can no longer see the total number of messages in a folder at the most bottom line. is there a simple way of getting it back please? Thank… (read more)

Hi, For some strange reason I can no longer see the total number of messages in a folder at the most bottom line. is there a simple way of getting it back please?

Thanks for the help. (Probably nth time asked/ answered...In order to avoid a repeat answer, I googled the problem, but similar questions were rather old (2017 etc) and they didn't help. Thank you

Asked by rond056 1 month ago

Answered by sfhowes 1 month ago

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New email not appearing in inbox

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downlo… (read more)

As of yesterday after 9 pm I have not seen any new email in Thunderbird (115.7.0 (64-bit)). I can see new email in my service provider's (Shaw) webmail service. I downloaded Mailspring and they download to that program. I had a look at Microsoft Mail, which has all of my mail accounts (3 gmail + shaw) and bizarrely, in Mail I can see that the new email are there in my Shaw account.... but are not visible in Thunderbird.

Any suggestions? Uninstall & reinstall?

Asked by skysails 1 month ago

Answered by skysails 1 month ago

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Thunderbird suddenly does not work at all

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have t… (read more)

Starting yesterday 1/30/2023, when I open Thunderbird, it immediately freezes after about 5 seconds after opening. The spinning hour glass immediately starts and I have to literally close out of the entire program in order to get out of it. I open Thunderbird up and it happens again. I have tried opening in safe mode and disabling all add-ons, but it still freezes after 5 seconds and crashes. Is anyone else experiencing this and what can I do to correct this?

Asked by Jason Cloud 1 month ago

Answered by Jason Cloud 1 month ago

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Password problem

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it … (read more)

Suddenly today my Thunderbird email account on my desktop won't send or receive mails until I enter the password. When I add in the correct password it doesn't accept it but just comes back asking for it again. I suspect it is best to change my password but don't know how to do that. Incidentally the account is working fine on my phone and tablet with the same password but not on my desktop. Can anyone help? Thanks.

Asked by Mike Gibb 2 months ago

Answered by Matt 2 months ago

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How to get Thunderbird to list emails on one line per email.

I just update Thunderbird to 115.4.1 and now it uses two lines for each email in the list. This significantly reduces the number of emails visible and makes then harder t… (read more)

I just update Thunderbird to 115.4.1 and now it uses two lines for each email in the list. This significantly reduces the number of emails visible and makes then harder to read as the subjects and correspondents are mixed. Is there a way to restore the one email per line mode?

Asked by mhubel 4 months ago

Answered by david 4 months ago

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Restore deleted email

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked l… (read more)

I accidentally deleted a fairly large email, namely 3GB in the Thunderbird application, but when I checked in junk/trash the deleted email didn't appear. When I checked locally there was a file called Trash (no file format) with a size of around 3GB and in it there was an email which I deleted previously. How do I return the email back to the inbox?

Asked by Marcel Mannuel 3 months ago

Answered by david 3 months ago

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Inserting links in Thunderbird mail causing message to freeze

In the past two days I've not been able to insert a hyperlink into an email via either the link icon nor the insert navigation. When I hit either I am no longer able to … (read more)

In the past two days I've not been able to insert a hyperlink into an email via either the link icon nor the insert navigation.

When I hit either I am no longer able to do anything with the message I am working on it freezes. I am still able to go back to the rest of my mailboxes/folders without an issue.

Anyone know if this is a known issue or what the fix might be?

Thanks in advance.

Asked by Sheri Moise 5 months ago

Answered by sfhowes 5 months ago

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SMTP Server User Name across multiple email accounts

115.3.1 Can no longer send email from multiple accounts. SMTP Server User Name used to be unique for each account. Now, it is the same across the accounts causing this me… (read more)

115.3.1 Can no longer send email from multiple accounts. SMTP Server User Name used to be unique for each account. Now, it is the same across the accounts causing this message: "An error occurred while sending mail. The mail server responded: <kbkelly@wi.rr.com> sender rejected. The email address you are sending as must match the email address you used to auth. Please check your SMTP settings. AUP#Out-1500. Please verify that your email address is correct in your account settings and try again."

I can change the User Name to the correct one but that changes it for all other accounts and I'm back to the same problem. How to solve/correct/work around/whatever?

As an aside: what the heck is "auth"? Please use the full word. It does make it easier to understand.

Thank you.

Asked by kbkelly 5 months ago

Answered by kbkelly 5 months ago

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Hidden emails

Since the December Thunderbird update some emails are not appearing in my in box. They are there because when I I do a search they come up. They appear if I use Outlook b… (read more)

Since the December Thunderbird update some emails are not appearing in my in box. They are there because when I I do a search they come up. They appear if I use Outlook but not Thunderbird. How do I get help to resolve the problem. Are other people experiencing the same problem but ike me do not know how to report it

Asked by Alan G200 2 months ago

Answered by Alan G200 2 months ago

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forgot my password for Thunderbird/emails

Hi there, my hard disk failed and with a new hard disk I am trying to reconnect Thunderbird so I can get my emails on the laptop. But I can't remember my password and on … (read more)

Hi there, my hard disk failed and with a new hard disk I am trying to reconnect Thunderbird so I can get my emails on the laptop. But I can't remember my password and on the login page for emails I can't find an option to request password reset. Please help, don't want to have to stop using Thunderbird

Asked by Sally Moore 3 months ago

Answered by Sally Moore 3 months ago

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Unable to add or import gmail-account "Authentication failure"

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from… (read more)

Hi all, Setting up a new computer and Thunderbird. Did a clean install and trying to add my gmail account. Typed in name, e-mail and password. Retrieve configuration from Mozilla ISP database successfully. Then when i click "Done" I get the google pop-up where I click allow Thunderbird, and the pop-up closes. Then I get a yellow notice in Thunderbird saying "Unable to login at server. Probably wrong configuration, username or password."

Username/pass is correct, and configuration is from Mozilla. Tried manually and get a success when i click Re-test button.

Tried a bunch of times over the last few days. Always the same. I have no problems logging in to gmail in using my browser and the same credentials.

I'm at a loss here, thankful for any help.

Cheers!

Asked by Johan Svensson 3 months ago

Answered by Johan Svensson 3 months ago

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'get new mail' button is gone

It looks like Thunderbird updated itself a few days ago and the 'get new messages' (or 'get new mail') button has disappeared. 'F5' works, but I'd like the button back. … (read more)

It looks like Thunderbird updated itself a few days ago and the 'get new messages' (or 'get new mail') button has disappeared. 'F5' works, but I'd like the button back. Can do?

Asked by rayandrews 5 months ago

Answered by zeroknight 5 months ago

  • Solved

Turn off threading completely in Thunderbird 115.3.1

Threading is useful but can be very confusing, especially when coupled with unified folder view and lots of messages on different emails all relating to the same topic sp… (read more)

Threading is useful but can be very confusing, especially when coupled with unified folder view and lots of messages on different emails all relating to the same topic spread over different email addresses and lots of local folders. So I am looking for a master switch rather than turning it off on individual headings (or files or whatever). Bear with me I am an old man! Running Windows 10 Pro, Windows 11 home various configurations

Asked by old_nic 5 months ago

Answered by david 5 months ago