• Solved

Cannot export/import mail between two thunderbird installations

My Ubuntu computer's network interface has failed. I need to address that. Before doing so, possibly with an OS re-install, I need to export my (thunderbird) email. Si… (read more)

My Ubuntu computer's network interface has failed. I need to address that. Before doing so, possibly with an OS re-install, I need to export my (thunderbird) email.

Since my configuration is 2.9GB (i.e, > 2GB), I can't use the zip file. So I have rsync'd the email profile to a USB stick.

I want to import this into a clean new thunderbird location on another Ubuntu machine. I can find no way for Tb to import the copied files. Going through the documented procedure, Import Tool -> Import from another Tb installation -> Choose a profile folder -> "Import failed unexpectedly, more information may be available in the Error Console."

Where is the Error Console? I must be doing something simple and wrong. What is it? Or should I give up on Tb completely?

Asked by gchunt 3 months ago

Answered by gchunt 3 months ago

  • Solved

frequent freezes/lock-ups in Thunderbird

Hi, I'm a long-time user and big fan of T-Bird, but I've been having an issue lately that is driving me nuts. When using T-Bird, the program frequently locks up for may… (read more)

Hi,

I'm a long-time user and big fan of T-Bird, but I've been having an issue lately that is driving me nuts.

When using T-Bird, the program frequently locks up for maybe 10-30 seconds, especially when deleting messages, transferring messages to folders, and when downloading new messages. This is super frustrating because it's hard to get much done when your critical software is frequently locking up the entire system.

This happens on all three of my PCs (two workstations and a laptop); two are Win 10, one is Win 11, and this problem is not happening with any other software. I've looked at the task manager when it happens and killed any processes that are taking more than a negligible amount of CPU, but that doesn't fix the problem.

It's hard to know exactly where T-Bird is getting hung up without the right profiling tools, but it seems to happen most frequently when accessing the network. At first I thought it might be a disk space issue, but it's still happening on all the machines even after optimizing the disks and deleting the recycle bin, temporary files, etc. to ensure there's plenty of free disk space.

The only thing I've tried that seems to help a little bit is turning off the quick filter.

I've tried asking support at my ISP (InMotion) if the delay might be caused by the mail server, but sadly they are a bunch of worthless idiots.

Any advice or feedback on how we might narrow down or fix this is much appreciated! :)

thanks in advance...

-B

Asked by old11 5 months ago

Answered by christ1 5 months ago

  • Solved

Can't send email from one account after upgrade to 128.6.0esr

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same exce… (read more)

My wife and I have separate emails and passwords. After this upgrade, we both can still receive emails, but only she can send them. Our account settings are the same except for our names and email addresses. I noticed that under 'Edit SMTP server', changing her username also changes mine, which I suspect is part of the problem?

Asked by k8tp 4 weeks ago

Answered by david 4 weeks ago

  • Solved

Outlook Email Action Required-How to keep existing saved emails, sent, emails, folders, etc. SOLVED cookies must be enabled in Thunderbird

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops. I've seen posts about deleting the Outlook account, the… (read more)

I'm down to the last few days before Outlook will not be usable on Thunderbird unless I jump through some hoops.

I've seen posts about deleting the Outlook account, then reinstalling it in Thunderbird and Thunderbird will create the necessary security steps to make it usable again. This seems to be the method that works rather than just going into the settings and changing the necessary security settings.

MY QUESTION IS: I have lots of emails (sent and received from past months and years) that I keep in folders within Thunderbird.

How can I keep those folders/emails in the format I have if it's necessary to delete the account on Thunderbird then reestablish it? My understanding is that deleting it in Thunderbird will also delete all local folders and email saved within that account.

Thanks B

Asked by bpesto 5 months ago

Answered by bpesto 4 months ago

  • Solved

Right-to-left text entry in Thunderbird

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left… (read more)

I occasionally create a message in right-to-left language. I can allign the text right, for that purpose, but I cannot enter text in the regular "flowing" manner as left to right english text. The cursor keeps on jumping to the beginning of the line, and the period is added at the beginning of the right-to-left text. Finally I realized that this is because the allignment is set properly to "right", but I cannot find a way to change the PARAGRAPH DIRECTION, which remains left-to-right! Typically, text entry programs provide an allignment as well as a Paragraph Direction setting for right-to-left languages. Any knowledge of how to set right-to-left paragraph direction will be greatly appreciated! Thanks much!

NORM

Asked by norm23 2 weeks ago

Answered by sfhowes 2 weeks ago

  • Solved

connection to server imap.gmail.com timed out

My thunderbird has not been able to connect to my gmail account. I don't get any error but I do get the notification "connection to server imap.gmail.com timed out". I h… (read more)

My thunderbird has not been able to connect to my gmail account. I don't get any error but I do get the notification "connection to server imap.gmail.com timed out".

I have checked all the settings for Thunderbird and Gmail as specified on the Mozilla web site and have re-installed Mozilla with not change.

Any ideas on how to fix this please?

Regards Roger

Asked by rreadingr+firefox 2 weeks ago

Answered by rreadingr+firefox 2 weeks ago

  • Solved

Body of emails not showing

Hi I am using the latest version of Thunderbird. I have an extensive archive of historic emails organised by past year which have been exported to local folders on my PC… (read more)

Hi I am using the latest version of Thunderbird.

I have an extensive archive of historic emails organised by past year which have been exported to local folders on my PC. In the past a search for old email content, for example from a specific individual, has brought up a list of all the emails in the Thunderbird account both stored in the Thunderbird folder hierarchy and also in the offline files and short extracts of these have been shown. Clicking on one of these has always recovered the full email body content for that specific email from wherever it was stored.

More recently I am now finding that the body of the emails in the offline folders are no longer shown and the only way I have been able to view that email is to note the date and then physically scroll through the offline folder for that date.

Please advise.

Asked by quakerdave 2 weeks ago

Answered by quakerdave 5 days ago

  • Solved

Strange version appears when downloading TB to new laptop

I've just downloaded TB to my new laptop and it has loaded version 128.6.0esr (64-bit) with About showing 3 extra notes:- Nebular icon, Thunderbird is up to date and 'You… (read more)

I've just downloaded TB to my new laptop and it has loaded version 128.6.0esr (64-bit) with About showing 3 extra notes:- Nebular icon, Thunderbird is up to date and 'You are currently on an esr update channel'. The layout looks way too much like Outlook for my liking so I checked my out laptop and About shows it to be 115.18.0 (32-bit) with Supernova icon, Thunderbird is up to date and the same 'You are currently on an esr update channel'. So, how do I get TB on the new laptop (currently showing 128.6.0esr (64 bit) to be, or at least have the same layout as, my old one showing 115.18.0 (32 bit) that I know and love? Thanks Chris

p.s. I can take screenshots of both layouts if necessary but if I can get to the same version first that might solve the issue.

Asked by chris119 1 month ago

Answered by chris119 1 month ago

  • Solved

Thunderbird crashes everytime it opens

As of yesterday afternoon 1/8/2025 Thunderbird crashes every time it opens. I tried troubleshooting mode, but it still crashes. These are the last five crash reports I… (read more)

As of yesterday afternoon 1/8/2025 Thunderbird crashes every time it opens. I tried troubleshooting mode, but it still crashes.

These are the last five crash reports I submitted:

bp-b06aee68-741d-4f5a-8bc4-c15230250109 bp-82e871d5-0479-422f-9ee1-c0d3c0250109 bp-de082294-4c7b-48e4-a20e-db4730250109 bp-993f1d6a-4671-47bf-9d9a-5da6a0250109 bp-6b4de7fd-a602-4632-ae48-961690250109

Please contact me at my alternate email account: tvcrider@gmail.com I suspect that I will not received notices when someone answers this thread. I pretty sure my account is tied to my Thundebird email. Thank you, Joe G

Asked by tvcrider 1 month ago

Answered by Wayne Mery 1 month ago

  • Solved

Issue with "Send" and "Attach" Buttons Missing on Email Composition Page

I am on verison 128.5.2esr (32-bit). I am experiencing an issue with the email composition page. Specifically, the "Send" and "Attach" buttons have disappeared, making it… (read more)

I am on verison 128.5.2esr (32-bit). I am experiencing an issue with the email composition page. Specifically, the "Send" and "Attach" buttons have disappeared, making it impossible for me to send or attach files to my emails. I have tried refreshing the page and restarting my browser, but the issue persists.

I have already tried tools and toolbar/layout settings and it does not work. Additionally, the composition page is missing elements like extensions and layout settings.

Please assist me in resolving this matter as soon as possible?

Asked by Camille 1 month ago

Answered by david 1 month ago

  • Solved

Error setting up new email accounts - "Unable to log in at server. Probably wrong configuration, username or password". But "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses… (read more)

All my email accounts are hosted at siteground. I recently created a new domain, website, and two email addresses there. Siteground support tested the new email addresses and said they work fine. But when trying to set up these new email accounts in Thunderbird - 128.5.2esr (32-bit) - I keep getting error messages. I know the passwords are correct because I checked them in Settings. After the first step in setup, I always get "Configuration found at email provider". If I click "Done", I get "Unable to log in at server. Probably wrong configuration, username or password". If I click "Configure manually" and then "Re-test", I get "Thunderbird failed to find the settings for your email account".

Asked by mwrr 1 month ago

Answered by mwrr 1 month ago

  • Solved

Emails are not current and password does not work

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders a… (read more)

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

Asked by john- 4 months ago

Answered by john- 3 months ago

  • Solved

Thunderbird keeps on showing notifications for deleted events

I'm using thunderbird for gmail account, and I struggle to mark some events notification as completed when they are deleted using gmail interface. They keep on poping up … (read more)

I'm using thunderbird for gmail account, and I struggle to mark some events notification as completed when they are deleted using gmail interface. They keep on poping up but when I hit `Dismiss` it gives me this error: ``` Status Code: 2147500037, The request cannot be processed.

Server Replied with 400 If you're seeing this message after snoozing or dismissing a reminder and this is for a calendar you do not want to add or edit events for, you can mark this calendar as read-only to avoid such experience in future. To do so, get to the calendar properties by right-clicking on this calendar in the list in the calendar or task view. ```

I don't want to make my calendar read-only because I'm still gonna use it but I can't remove these annoying pop-ups because of the error. Please help what can I do

Asked by iamkarlson 2 months ago

Answered by sfhowes 2 months ago

  • Solved

Connection Refused

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email serv… (read more)

After Thunderbird just updated to Version 128.5.0esr today, now all my accounts are saying that the connection is refused. This is coming from three different email services that I have accounts on. I'm assuming it's not an issue with those servers as I can access them just fine with a different email client, and I didn't change any settings. Yesterday it worked, today it doesn't. Only thing that seems to have changed is Thunderbird got updated.

Asked by magic88889 2 months ago

Answered by magic88889 2 months ago

  • Solved

How to change email spacing to single space from double space

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end … (read more)

My email messaging seems to be set at a defined format with double spacing. I prefer to use single spacing but in order to do this I have to type all the way to the end of the page and then it will automatically go to the next paragraph and will then use single spacing. I would really like to be able to format my emails with single spacing and different margins other than what I have to use now (i.e.using the entire width of the message). I cannot find any way to change this automatic double spacing and change the width of the paragraph at the same time. From the drop down list directly above the body of the message, I have tried changing from Body Text to Paragraph and back again, but nothing works. Thanks very much for your help.

P. S. I am using Windows 10 with Thunderbird version 128.4.2 esr. I had the same problem in more recent versions but not in older versions.

Asked by Colleen 3 months ago

Answered by Colleen 3 months ago

  • Solved

Thunderbird does not detect my printer. Will detect and print in safe mode. Outlook prints no problem.

How do I figure out what is interfering with Thunderbird printing? I can start in safe mode and it will detect the printer and print but then I lose formatting I like on… (read more)

How do I figure out what is interfering with Thunderbird printing? I can start in safe mode and it will detect the printer and print but then I lose formatting I like on the home page.

Asked by djkeeley 4 months ago

Answered by sfhowes 4 months ago

  • Solved

Can't login to ATT Yahoo Mail

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information… (read more)

I recently purchased a new computer and want to setup Thunderbird to use my ATT Yahoo mail account. I went through the automatic process and got an "incorrect information" message. I tried Yahoo's instructions and they don't match what shows up in the account setup in Thunderbird. I am stuck and need some step by step instructions to set this up. I found nothing in the help section. Thanks.

Asked by davewhitearcata 3 months ago

Answered by davewhitearcata 3 months ago