Thunderbird Community Forum

Hello, since about two month I can't read some mails. In the overview the from and subject is ok. In the quick preview or when I open the mail I ony get a content like "------=_NextPart_000_0008_01D603AB.DC067530--" When I open the IMAP Mail on my phone or with another mail client, I can read the mail normaly. I use the Thunderbird 128.0 esr x64. This problem is also present when Thunderbird is started in save mode.

Thanks and have a nice day Tobias

Since update to ver 128.1.0esr the "new subfolder" feature does not work (does not show window to name new folder). I have many subfolders and I rely on them heavily. I tried restarting Thunderbird, then Windows. I ran in debug mode with no success. I downloaded and installed 128.2.0esr again. No change.

Is it possible to go back to the earlier version? Which is? Thanks, Frederick

All of a sudden a number of emails are arriving with the correct subject line but the sender is listed as HotelMaven, with whom I do correspond. The emails are forwarded from my billsteiner@duck.com address. The sender, when viewed with BlueMail on my phone and tablet, is correct, so this is a Thunderbird issue.

Also, at the same time, Thunderbird began asking me for my password every time I open it. This has never happened before.

My Thunderbird email is bill@kikibobo.xyz. You can also reach me at wssteiner@yahoo.com. Thanks for your help. Bill Steiner

Hyperlink insertion only works in troubleshoot modes but not in main mode even if all extensions and hardware acceleration are turned off (used this guide: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird#w_the-problem-no-longer-happens-in-troubleshoot-mode)

Please help me.

Thank you!

I am using Thunderbird 115.10.1 on Windows 11. T keeps deleting my saved passwords. T takes a very long time to load. There are no saved passwords and I enter them all with the options to save. I check the passwords in Settings and they are all there correctly. When I next run Thunderbird it may or may not have them still saved. I check the Settings and they have gone; so I enter them again and they are saved OK. But then they are deleted some time later. I cannot see any pattern in the failure. I wonder if there is a problem with the outgoing server setttings. All the passwords are lost whether imap, pop (Ionos), hotmail or yahoo. Is there a way to clear out my profile or is this a problem with this T release. it did not happen until about 1-2 months ago. My profile is on a local NAS. Generally T seems to be quite unstable ; I get Not Responding too often.. Thanks

Hi,

I have both gmail and btinternet accounts feeding in to Thunderbird. I can send emails from my bt account but not from my gmail account. When I try to send a gmail message a pop up informs me that the out going server for gmail has timed out. I have checked the server settings for gmail's out going server and it is set up as Thunderbird states but the problem persists.

Can anyone help to solve this problem please?

I have two Google (yes, Google, not gmail) accounts. When setting up my gmail in Thunderbird, I was prompted to enter the Google account. I have entered the wrong one. Consequently, I cannot access my gmail: "Unable to log in at server. Probably wrong configuration, username or password."

I have tried all ways I have found in this forum to get rid of it again, such as editing the prefs file, but to no avail.

How can I remove the Google account from the Thunderbird settings to be able to insert the new one?

Thanks for your help in advance, Matt

While using Thunderbird, it mysteriously stopped connecting to Yahoo Mail. This happens every few years and I think it's related to Oauth2 credentials.

I generated a new secure mail key and copied it into Thunderbird but that didn't work. So then I checked online, and one of the steps in the Thunderbird instructions is: "Select 'Server Settings' for mail account; Set incoming server 'Authentication Method' to 'Oauth2'; Click on 'OK' ". But Oauth2 isn't one of the options. The choices are normal password, encrypted password, Kerberos/GSSAPI, and NTLM.

I'm using POP. Tbird version 115.11.1.

Is the first photo showing threaded messages? If so, how do I get rid of them? Other posts say "Select Folder, then View, then unthread". The only View I can find is in Menu/View. but it only shows Toolbars, Layout and Folders

There are two "bad email" files in Thunderbird: JUNK and SPAM. I'm still not clear on the difference.

For JUNK mail, TB gives us the option to select "NOT JUNK". Good.

But for SPAM, I cannot find the option "NOT SPAM"

1) Why are there separate SPAM and JUNK directories? And why are they managed differently? This seems terribly non-intuitive and inconsistent and just strange.

2) How can I train SPAM filter to not flag good email from trusted senders? For instance, I get email from my wife many times a day for many years. Today, TB put her email into SPAM. Isn't there a simple command to "white list" a sender's email address?

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Hi, I am running Thunderbird v. 115.9.0 on Windows 10 on my desktop. I have been forced by Rogers in Canada to migrate my internet service from their legacy internet service to Rogers Ignite with its Ignite (Comcast) gateway. My email accounts were supposed to be migrated automatically, but, for reasons unknown, were not, and a tech support representative had to migrate them from the old legacy service to Ignite. After that was done, I opened Thunderbird, and was asked to authenticate my 2 Rogers/Yahoo email accounts, one of which is my primary account, the other a secondary account. I was asked to authenticate the secondary account first, which went well. I then clicked on my primary account in the left-hand pane and was again asked to authenticate, but the dialogue box showed it was for the secondary account. Thinking that this secondary account authentication was just being repeated for no particular reason, and not thinking that the email address in the authentication request box could be changed, I clicked Agree. My primary account is now showing the exact same emails as are listed in the secondary account, and I'm extremely concerned that I will not be able to recover all of the thousands of emails in my primary account, many of which are business-related. When I log into my primary account on the Rogers/Yahoo mail website, the emails in the primary account are still showing, so I know they are still on the Rogers IMAP server. However, I really want to continue to use my primary account on Thunderbird. I'm not sure if I should delete the primary account and recreate it - the Rogers support tech said that deleting the account may result in an issue where my current password for a re-created primary account may not be recognized, so I'm leaving things as they are until I hear back. It the advice is to not delete and recreate the account, what steps can I take to recover the emails on my primary account in Thunderbird. Thanks in advance for any help and advice that can be provided. LES.

Fresh Install of Thunder Bird. Trying to send a new e-mail but not finding a SEND command there is only a SEND LATER button. Is there something wrong with my set-up that I need to change?

Also how can I change the font size of the tiles in my folders. I've searched the set-up over and over and not seeing an option for a font change. There is only a font change for new email.

Thanks Mike

until recently to select multiple messages on the message list pane, I held the CTRL depressed and clicked on the messages I wanted to select. Then could do an operation e.g. DELETE or MOVE on all the selected messages at once. That doesn't work anymore. Only one message can be selected at a time, and gets deselected when another message is selected. The CTRL key has no effect.

I have no idea how to decode the error message, let alone fix the problem. suddenly i can't download messages from Outlook to TBird (version 115*). I updated to MS's Modern Authentication a few months ago & have been downloading messages just fine until now i can't. didn't change anything in settings.

Help!

Please understand i am NOT an IT professional or anything near it. just a normal clueless user.

Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access."

As of today, 23rd July 2024, I am unable to access my Outlook email account through Thunderbird as it repeatedly asks me for a new password. Is there any way to resolve this and continue receiving my Outlook. com emails through Thunderbird?.

I do not want to access my emails through the Outlook app.

Version of Thunderbird I am using is 115.13.0 (64-bit), on an M1 Macbook Pro running Mac OS Sonoma 14.5.

Thanks for your assistance.

Paul Keegan.

Running Thunderbird 115.14.0.

I have a gmail account which has been working fine with POP3 for years. The settings are: Server Type: POP Mail Server Server Name: pop.gmail.com Port: 995 Connection security: SSL/TLS Authentication method: OAuth2

I changed the password on Google, but now I cannot get my email account to work.

When I try to retrieve emails, I get a popup box titled Enter credentials for <email>@gmail.com on pop.gmail.com. There's a box to Sign in to continue to Mozilla Thunderbird Email. My email address is filled in. But when I click the Next button, I get a Google error 400... and it says "The server cannot process the request because it is malformed. It should not be retried. That's all we know." The URL in the popup box is 1209 characters long.

I cannot get beyond this. Any advice?

Hi!

I'm just trying to make the OAuth2 changes according to article https://support.mozilla.org/de/kb/microsoft-oauth-authentifizierung-thunderbird-2024. But for the outgoing SMTP server there's no option "OAuth2" offered. Thunderbird 115.13.0 (32-bit) on Windows 10

Kind regards, Willy

I changed my gmail password recently so had to re-authenticate for Thunderbird.

See the attached images. When I click "next" I get the error message about JavaScript being disabled.

No idea how to troubleshoot this or what might be causing this. Help would be appreciated. Thanks

Hello. Thuderbird has been acting strangely for a few days, lots of Not Responding messages and then it sorts itself out. But now, when I open an ordinary e-mail, it opens up in a Send window! With the message which you will find in the attached Image. My version = 128.1.1 esr (64 bit) Lenovo Laptop Windows 10 Grateful for any help folks.

Howard