• Solved
  • Archived

Folders missing (Sent, Drafts, etc...) Only see Inbox and Trash. Please help.

This morning I started up Thunderbird, and noticed that several folders were missing. I have 2 custom sub folders under the Inbox- those were missing. The Sent and Drafts… (read more)

This morning I started up Thunderbird, and noticed that several folders were missing.

I have 2 custom sub folders under the Inbox- those were missing. The Sent and Drafts folder went missing.

I've tried subscribing to the IMAP folders. If I do this, and restart Thunderbird, it will show the folders for a brief second, and then disappear.

I've tried rebuilding the folder structure by deleting the msf files in the Thunderbird profile directory.

I am connecting to an exchange server- and everything has worked fine until now.

Asked by techplease 4 years ago

Answered by Toad-Hall 4 years ago

  • Solved
  • Archived

Gmail credentials problem. When I click on NEXT nothing happens.

I changed the password for one of my Gmail accounts. When I try to use the account through Thunderbird as I usually do, a Google window pops requesting credentials on ima… (read more)

I changed the password for one of my Gmail accounts. When I try to use the account through Thunderbird as I usually do, a Google window pops requesting credentials on imap.gmail.com with a NEXT button to confirm. But when I click on NEXT nothing happens. I have checked the cookie settings and they are set correctly. What is happening?

Asked by KenRWilson 3 years ago

Answered by christ1 3 years ago

  • Solved
  • Archived

Trying to import PST folder(s)

I am trying to import old Outlook emails in PST folders to Thunderbird. I have created a new local folder in Tbird but there is no "import" facility when I right click on… (read more)

I am trying to import old Outlook emails in PST folders to Thunderbird. I have created a new local folder in Tbird but there is no "import" facility when I right click on it.

I am using Windows 10

Thanks

Asked by jacksongol 3 years ago

Answered by user1121639 3 years ago

  • Solved
  • Archived

How do I change the order of mail accounts in the side bar?

It seems to me this should be fairly simple but I can't figure out how to do it. That is, I just added a new account and it went to the bottom of my list, and I want it n… (read more)

It seems to me this should be fairly simple but I can't figure out how to do it. That is, I just added a new account and it went to the bottom of my list, and I want it near the top.

Asked by biosteres 6 years ago

Answered by Diego Victor 6 years ago

  • Solved
  • Archived

How can I change my Thunderbird language (the software)?

My OSX is in Portuguese and therefore my Thunderbird is in Portugues as well. What I want is to find a way to change the language of my Thunderbird to English. I'm not ta… (read more)

My OSX is in Portuguese and therefore my Thunderbird is in Portugues as well. What I want is to find a way to change the language of my Thunderbird to English. I'm not talking about the dictionary, I'm talking about the software itself. Anyone know how to do it? Thanks!

Asked by joasphoto 3 years ago

Answered by Zenos 3 years ago

  • Solved
  • Archived

Can now only access Gmail account on Thunderbird if Google secure apps is switched off

Up until today I have not had any problems accessing my Gmail account with Thunderbird. This morning however access was denied and I was prompted to provide a new passwor… (read more)

Up until today I have not had any problems accessing my Gmail account with Thunderbird. This morning however access was denied and I was prompted to provide a new password. i tried this but each time a message came back that it was unacceptable. In the end the only solution I found was to go in to my Google account and turn off secure apps or more precisely swich to allow unsecure apps. As soon as I did this I can access my gmail account again OK but it does beg the question why does Google NOW consider the Thunderbird application to be insecure. I am running version 52.5.2 (32 bit) which shows as being up todate. I am confuse why I have the 32 bit version as my windows 7 is 64 bit? I am concerned about continuing with secure apps switched off. Is there an alternative solution which would provide access with secure apps on?

Asked by ACT1 2 years ago

Answered by ACT1 2 years ago

  • Solved
  • Archived

How can I get Thunderbird to work with Office 365 ?

How can I get Thunderbird to work with Office365 ? Our company switched from Gmail to this and I am can't figure out how to configure the settings to make it work. We ha… (read more)

How can I get Thunderbird to work with Office365 ? Our company switched from Gmail to this and I am can't figure out how to configure the settings to make it work. We have a corporate domain which connects to the Microsoft server. Thank you.

Asked by AndyCap 3 years ago

Answered by jscher2000 3 years ago

  • Solved
  • Archived

Can I add a second email to my email account?

Okay, I downloaded the Thunderbird email program, so I am now able to get one of my emails through the thunderbird. However, I have another email that I would like to al… (read more)

Okay, I downloaded the Thunderbird email program, so I am now able to get one of my emails through the thunderbird. However, I have another email that I would like to also go through Thunderbird. How would I do that?

Asked by SWinett 6 years ago

Answered by user01229325 6 years ago

  • Solved
  • Archived

Incoming emails are blank when opened. They don't display in reviewing pane either

I have emails in my inbox but when I select it from the inbox it does not show in the preview pane (it is just blank). If I double click on it it opens up, but it is als… (read more)

I have emails in my inbox but when I select it from the inbox it does not show in the preview pane (it is just blank). If I double click on it it opens up, but it is also a blank page. I can open and read emails in my Sent items folder. I am tempted to uninstall and re-install Thunderbird but frightened I may lose the emails . Thanks for any help.

Asked by donna60 6 years ago

Answered by Matt 6 years ago

  • Solved
  • Archived

How can I add multiple recipients manually

Is there a way to add multiple recipients manually? I can only add 3 recipients. There is no way to add another recipient address box. The only way around it that I can … (read more)

Is there a way to add multiple recipients manually? I can only add 3 recipients.

There is no way to add another recipient address box.

The only way around it that I can see is add multiple recipients to my address book then add them to my email then delete them all.

Using Outlook in my day job I can just put a colon between recipients in a single box - will this work?

Asked by Loopzilla 6 years ago

Answered by christ1 6 years ago

  • Solved
  • Locked
  • Archived

convert pst to mbox and Import mbox to thunderbird

I have 18 gb of pst file and want a solution to convert pst to mbox for saving backup file for future and import mbox file to my Thunderbird account directly. Please help… (read more)

I have 18 gb of pst file and want a solution to convert pst to mbox for saving backup file for future and import mbox file to my Thunderbird account directly.

Please help me???

Asked by kritikasingh88 3 years ago

Answered by kritikasingh88 3 years ago

  • Solved
  • Archived

How do I get Thunderbird on Windows 10 on the desktop home page

My wife just upgraded to Windows 10 and both Foxfire and Thunderbird are missing from the desktop home page. We depend on Thunderbird for our email, and I have no idea h… (read more)

My wife just upgraded to Windows 10 and both Foxfire and Thunderbird are missing from the desktop home page. We depend on Thunderbird for our email, and I have no idea how to get the Thunderbird account on her computer now. Is it hidden somewhere in that new Windows OS (I hate it already!)? Or do I have to go through the whole process of downloading and installing and setting up both programs all over again? My wife did not do backups of windows 7 like she should have, so there isn't anything saved that is useful for this purpose. What should I do BEFORE I start the upgrade process on my PC (which I am now using) or my laptop, both of which are still running Windows 7? At 75 I'm getting tired of all the constant changing going on, none of which has made computing easier or faster, just more difficult. Give me Windows 98SE - it was by far the easiest to use and the easiest to reinstall and not lose anything.

Thanks for any help you can offer.

Asked by Tuggerofhearts 5 years ago

Answered by Banban 5 years ago

  • Solved
  • Archived

How Can I set up Thunderbird for multiple email addresses

I am using Eudora 7 to handle 6 email accounts on a Windows XP SP3 machine. I want to install Thunderbird on the same machine and import the email addresses. I have Eud… (read more)

I am using Eudora 7 to handle 6 email accounts on a Windows XP SP3 machine. I want to install Thunderbird on the same machine and import the email addresses. I have Eudora setup to store the data files for each email address in a different data directory. This allows me to have a different icon on the desktop for each email account. Clicking on an icon starts Eudora with the email address data stored in a specific directory.

What I don't know is how to have Thunderbird import the different email addresses from Eudora to Thunderbird and how to keep the individual email address data separate in Thunderbird.

Any help would be appreciated.

Asked by DrDavid 6 years ago

Answered by Matt 6 years ago

  • Solved
  • Archived

Login to server imap.gmail.com failed.

I was notified by google that someone had my password and tried to log into my gmail account from out of state. I changed my password. Thunderbird requested the new passw… (read more)

I was notified by google that someone had my password and tried to log into my gmail account from out of state. I changed my password. Thunderbird requested the new password and I was able to download messages. Then I tried to send a message and again Thunderbird requested my password. It did not accept the password. Now when I try to receive messages my password is not accepted and I get the error message Login to server imap.gmail.com failed. The choices are Retry, Enter New Password and Cancel. I enter the new password and get the same error.

I went to Google help and I ensured IMAP is enabled. I do not have 2-step verification. I selected "Allow less secure apps to access mail." I clicked the link about Captcha. I've tried everything. I have the latest version of Thunderbird. 52.2.1. I am able to access my other gmail accounts.

Help. Thanks.

Asked by Bit-Tiger 3 years ago

Answered by christ1 3 years ago

  • Solved
  • Archived

installing Thunderbird on android

Hi, I downloaded Thunderbird Portable for Android onto my Samsung Tablet successfully. However, when I go to the Downloads folder and tap the exe file I get a message whi… (read more)

Hi, I downloaded Thunderbird Portable for Android onto my Samsung Tablet successfully. However, when I go to the Downloads folder and tap the exe file I get a message which says: "Unable to find a program to install this app". I have already allowed installation from unknown sources under the security setting, so that isn't the problem.

Can anyone help please? Many thanks.

Asked by everest 4 years ago

Answered by James 4 years ago

  • Solved
  • Archived

Gmail and two-step authentication

I'm not sure how to set up my gmail account with TB when it has two-step authentication enabled. Can anyone point me to where I find information on how to do this? … (read more)

I'm not sure how to set up my gmail account with TB when it has two-step authentication enabled. Can anyone point me to where I find information on how to do this?

Asked by EuroChild87 6 years ago

Answered by user01229325 6 years ago