help to access thunderbird account

i have been away from my pc for 6 weeks and cannot access thunderbird. it repeated states that the login server IMAP.telstra.com failed my email hillsec@bigpond.net.au … (read more)

i have been away from my pc for 6 weeks and cannot access thunderbird. it repeated states that the login server IMAP.telstra.com failed my email hillsec@bigpond.net.au i have tried changing the in server and outgoing server to match my ipad and iphone which can receive emails. please help me to restore everything in thunderbird.

Asked by Karen Cole 20 minutes ago

Closing Thunderbird and restarting.

After installing Thunderbird 115.10.0 (64bit) on a WIN 11 system yesterday program does not close fully. It will not restart unless I use Task Manager to delete what is … (read more)

After installing Thunderbird 115.10.0 (64bit) on a WIN 11 system yesterday program does not close fully. It will not restart unless I use Task Manager to delete what is running or else reboot system.

Asked by jimth2 1 hour ago

How do I get Thunderbird to display Day-of-Week for all messages?

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS. I'm trying to get it to display Day-of-Week for old messages - is this possible? … (read more)

I have latest Thunderbird version (115.9.0 64bit) on fully patched Ubuntu 22.04.4 LTS.

I'm trying to get it to display Day-of-Week for old messages - is this possible? I have tried all sorts of combination as detailed HERE to no avail.

I'd like concise instructions on how to do this (if it can be done). I do not believe trying a new profile will work as I need to test this for old messages - at least for messages older than a week.

From the link above, I can the Day-of-Week to work for the current week - but that only displays the day and time. What I'm after is as shown in the attached Outlook screenshot. Also see the closest I can get that to match in the Thunderbird screenshot.

Asked by ak.mozilla 5 hours ago

Thunderbird

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas p… (read more)

Thunderbird ściąga mi cały czas pocztę i dubluje. Zapycha mi komputer. WIem, ze mam skrzynkę 50Gb a na dyzku mam prawie 200 Gb w pliku, wg mnie ściąga raz na jakiś czas pocztę. Co mam zrobić? Arek

Asked by naroznik 6 hours ago

a thunderbird big problem

I can't use Thunderbird any more. I open an email and I get 7 copies up across the top of the screen. Delete does not get rid of them, and I am up to over 50 at this poin… (read more)

I can't use Thunderbird any more. I open an email and I get 7 copies up across the top of the screen. Delete does not get rid of them, and I am up to over 50 at this point. Please contact me directly at [removed phone# from public support forum] when you have fixed this. For reasons I have just outlined, email is not a good way to communicate.

I assume that everyone else is experiencing this disaster.

Ernest Isaacs

Asked by ernesti 9 hours ago

TB InBox displays only ONE folder, CANNOT access InBox nor folders

OS is Win 10 64bit TB is 78.4.0 (32 bit) (is that a conflict?) For NO known reason TB had to be restarted. Opened, BUT only one folder, NOT the Inbox, is displayed. C… (read more)

OS is Win 10 64bit TB is 78.4.0 (32 bit) (is that a conflict?)

For NO known reason TB had to be restarted. Opened, BUT only one folder, NOT the Inbox, is displayed. Cannot see NOR access the Inbox, nor any folder (none displayed). Restarting TB produces the same result every time.

If searched any - all TB headers / options. HELP & support yield no clue(s) nor solution(s).

Asked by dulca 7 hours ago

I cannot open ANY link in my emails without it starting to download Firefox Installer. I already have Inslatter installed!

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an … (read more)

I have been struggling with this problem for about 6 months now and no-one I've asked has been able to help me. Even my computer guru failed me! I think it was after an update about last June when I started having this problem An nothing I've tried has had any effect. I had a Geek Squad guy on the phone with me for about 45 minutes to no effect. He said he'd never seen the problem before. I have business emails on that account so I don't want to risk losing them. Can anyone help me please? Christine

Asked by Wesley Glebe 7 hours ago

Missing "inbox" menu bar

Hi, Excuse my poor English (I am French). Linux Mint 21.3 Cinnamon (64), Thunderbird 115.9.0 (64) no added module - Installation from the Mint list of software. My probl… (read more)

Hi, Excuse my poor English (I am French). Linux Mint 21.3 Cinnamon (64), Thunderbird 115.9.0 (64) no added module - Installation from the Mint list of software. My problem : regardless of the provider (Proton, Gmail, Outlook, GMX - in IMAP), the message menu bar (see <https://support.mozilla.org/fr/kb/personnaliser-la-liste-des -messages#thunderbird:linux:tb115>) does not appear. How to make it reappear ? I think I have tried all the configuration menus and possible right clicks within Thunderbird ; I haven't found anything on the Net ; starting in safe mode did not change anything. I come from Windows 10 where I didn't have this problem. Thanks in advance for your help

Asked by Gilles 8 hours ago

Thunderbird - Sent messages from Webmail and Phone not captured

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I … (read more)

I use Thunderbird as a central repository for 5 different email addresses. Recently 1 of them stopped getting Sent messages that were created on Webmail or my Phone. I used to work fine, now it doesn't. This account is the only one I have that is set to POP3; the others are IMAP.

I'd change the settings to be IMAP but don'e see how to do that. And, I don't want to lose any messages and would like to capture the ones that have not been captured.

Any thoughts?

Asked by pmbrown1 8 hours ago

thunderbird often 'not responding...slow to accept keystrokes and execute actions

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this ha… (read more)

Thunderbird runs slow...ie when I type an email I can easily type faster than thunderbird will accept characters....(this does not happen in other applications)...this happened about a month ago, and then stopped ( I have no idea why)...but the problem is back. I am running Ver 115.10.0 build 2024012173147. Rebooting windows 11 makes no difference.... I just tried to enter Troubleshoot mode and thunderbird stopped responding....Top line says Mozilla Thunderbird (Not Responding). Thunderbird is connected to my gmail account. ...and I run IMAP....with 'store all messages on the computer', but thunderbird wants to load every email from the server'

Any advice would be appreciated Rick

Asked by Rickz 9 hours ago

Setting up filters on different IMAP folders

Hi I have used local Thunderbird folders for my Gmail accounts for a long time, and have now started using Protonmail (via Proton Bridge to Thunderbird) as well. Sendin… (read more)

Hi

I have used local Thunderbird folders for my Gmail accounts for a long time, and have now started using Protonmail (via Proton Bridge to Thunderbird) as well. Sending and receiving Protonmail via TB works fine.

I want to keep my single local inbox, sent folders etc. I set up a filter on the TB Protonmail account to copy all incoming emails to the local inbox. Works fine. I have also configured TB's Protonmail account to copy any emails created in TB's Protonmail account to the local 'sent' folder. All good.

I now want to get any emails sent via the Protonmail app to be copied to my local 'TB sent' folder - but have failed to get this to work.

If I create a TB filter to run on the Protonmail IMAP 'sent' folder, it CHANGES the separate TB inbox filter from running on the IMAP inbox, to run on the IMAP 'sent' folder!!!

I want to have two separate filters for Protonmail IMAP - one for 'inbox' and one for 'sent' - but they keep resetting so that both run either on the IMAP inbox or 'sent'. I thought filters were separate entities, but clearly not.

Am I missing something, or have I stumbled across a bug?

Thanks in anticipation.

Asked by andrew259 11 hours ago

a thunderbird big problem

When I click on an email, I get a bunch of copies across the top of my screen. They are impossible to get rid of, even if I close Thunderbird and re-open it. Please fix i… (read more)

When I click on an email, I get a bunch of copies across the top of my screen. They are impossible to get rid of, even if I close Thunderbird and re-open it. Please fix it quickly, as it is almost impossible to use!!!!!

Asked by ernesti 11 hours ago

email

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years 2 2 … (read more)

when I try to send an email you ask for a pass word for jojack@dslextreme which I havent had for years













2









2

Asked by jojack64 11 hours ago

What is the Facebook address that autofills in a new installation of Thunderbird?

Hi Again, I just enabled cookies in order to fix a connection problem with Google and Xfinity. While going through the process, I noticed a Facebook web address was pre-… (read more)

Hi Again,

I just enabled cookies in order to fix a connection problem with Google and Xfinity. While going through the process, I noticed a Facebook web address was pre-filled, and I immediately deleted it before realizing "block" and "allow" are both on that same page. Can someone please paste that link here so I can put it back where it was?

Thank you!

Asked by user398 12 hours ago

Recent and unexplained problem sending an email

When I'm writing a new email, I receive several copies of it in my inbox without explanation. It's a recent situation and I can't find a solution. Can you help? Thank you… (read more)

When I'm writing a new email, I receive several copies of it in my inbox without explanation. It's a recent situation and I can't find a solution. Can you help? Thank you. freiroma@sapo.pt

Asked by freiroma 14 hours ago

Thunderbird Attachments

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email? O:\XXXXXXXXXX.pdf could not be opened, because the associated help… (read more)

Has anyone seen a message similar to this when trying to attach a document, usually a pdf to an email?

O:\XXXXXXXXXX.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

Also, when someone send me an image file, I can't open it directly from the email. I have to download it and then open it. This isn't as big of an issue as the above, but I thought I'd ask it too.

Thank you

Windows 10 Thunderbird 115.10.0

Asked by tseabrook 15 hours ago

Cannot send email.

Cannot send email. Has there been a Thunderbird virus since last update? I conferred with Charter Communications and they were unable locate any problems. However, I d… (read more)

Cannot send email. Has there been a Thunderbird virus since last update? I conferred with Charter Communications and they were unable locate any problems. However, I did note early on that in settings Charter Communications was spelt incorrectly. (Commuications).

Asked by jonpolson 15 hours ago

Deleted email

I have two Thunderbird email accounts. This morning I opened account #2 to find ALL of my email had mysteriously been deleted and not by me. How? Why? And wth?

Asked by Jude 15 hours ago

Get Messages breaks Newsgroup messages

I have an issue with using newgroups via NNTP server in Thunderbird. News only load during startup of the program. Whenever the option Get Messages is chosen later, or wh… (read more)

I have an issue with using newgroups via NNTP server in Thunderbird. News only load during startup of the program. Whenever the option Get Messages is chosen later, or when it is automatically run by the program, the process seems to get stuck in a loading state. In this state neither can new messages be read (the headers seem to be there and are shown, but the body of the message isn't), nor can new messages be sent (message sending gets stuck in status "Assembling Message")

This has been the case for a few releases already, and is currently present on 115.10.0 (64bit)

Asked by Gottfried Neuner 16 hours ago