Thunderbird Community Forum

Hi I was using TB 142 without problems. When upgrading to 143 ou 144.B4 I have problems sending mails to all users after some times. Usually the first mails are sent immediatly but after around 10 mails, I have very slow response (varies from 5 sec to more than 1 minute and sometimes timeout). Usually quitting TB solves the problem but this is very annoying. I went back to 140LTS and sems to have no longer this problem. This was tested on many diffrent networks. I am running under Fedora release 42

Thanks

I can no longer send messages through the email client on one of my accounts using Thunderbird, which no longer recognizes my internet service provider's password (but it does receive messages). Everything works fine with my other accounts.

Thank you for your help.

Config editor has no printer listed. nothing to reset. Printer works with other applications just not TB. Re-installed the printer. Reset the space limiters, which I found were set too low. Restarted TB and computer

I've been using Thunderbird for years (Windows 11 PC), and all has been working fine as recently as last night. Starting this morning, I continuously get the error message, "Login to server mail.comcast.net with user name xxx failed" (xxx not my actual account name). I've tried the "Retry" and "Enter New Password" options to no avail. I can go directly to the Comcast website, login and get my email that way, but I can't get Thunderbird to login.

To my knowledge, nothing changed between last night and today, but yet something seems to have happened. Any ideas appreciated!

Recently I have noticed some changes in the way my Thunderbird downloads POP3 messages. Previously, it would be common to ask for new messages once a day and receive upwards of one hundred of them. But in the last month, this number has been limited to about 35 at a time. If I ask immediately again, I get about 35 more, and this pattern continues as long as there are messages in queue waiting to be downloaded. I am not sure if this is due to changes in gmail, where most of my received messages originate, or to changes in Thunderbird itself, or to some sort of third-party hack. Now that I have trained myself to keep on asking until there are no more messages coming down, this change does not cause me much difficulty, although initially it sometimes caused me to overlook messages because I failed to keep asking as long as I should have. Apart from that, it does not seem to be harmful as far as I can tell. I'd just like to know if other people have noticed anything similar, and if anyone knows what is causing it, and whether it has some hidden advantages over the way things used to work.

I am having severe problems downloading and syncing my emails with TB 142.0. I opened TB this morning, for example, and it took more than 20 minutes for it to download my emails. When I go to the next email, it takes a couple of minutes to load it. I have had some issues with slow syncing before, but this is very bad. I note that the emails work fine on my phone. Also, this happens on my main Gmail hosted account, but also on my other Siteground hosted accounts. TB seems to be lost in some kind of loop when syncing.

I've been wanting to access Thunderbird's encryption ability on both my laptop and desktop. However, in setting up Tbird on my laptop I notice the user Profile should stay on one computer. Can I use the same Profile on more than one computer using the same source and password? Can I open a new profile on a second computer, even though I would have to use the same email source, a local provider? If not, is there an online source of email data I can use on Tbird on my laptop. Thanks much, Bruce Bartrug

In both my Inbox and my saved email folders, when I click on an end-to-end encrypted email, Thunderbird (v145) displays "Loading Message..." and then blocks with a spinning blue "working" cursor for on the order of 30-60 seconds. The Thunderbird dialog then appears to make some progress, as the windows seems to "flash" as if it's being cleared, but the email content doesn't appear. After about another 20-30 seconds, the encrypted email contents appear, correctly decrypted.

This long delay only occurs when I click on encrypted email messages, and it happens every time I click on an encrypted email message, and this behavior only started occurring in the past couple of days (correlated, I believe with Thunderbird updating to v145) so I think it's safe to assume the issue is with end-to-end encryption/decryption in Thunderbird v145.

I am having a problem with Thunderbird in that, seemingly at random, Thunderbird stops responding for a few minutes, then it deletes all but 2000 emails locally from my inbox, then, after a while, it re-downloads them all from the server. I have 96973 messages in my inbox on the server.

The email server in question is mail.yahoo.com

Hello:

My Windows Thunderbird has become unresponsive, taking forever to connect to my various accounts. I suspect the problem is with my GMail account--which is not my primary account--is causing the problem, but I am unable to un-sync GMail's All Mail folder.

I was able to get into troubleshooting mode, but TB was still unresponsive.

I have copied the profile in question to my Linux machine, with TB V140.4.0esr, to try to repair the profile, but the problem is recurring there as well.

Is there a way to manually edit the profile file(s) to remove the GMail account from Thunderbird?

Any insights would be much appreciated.

Thanks

DrP

Hello,

I have a MacBook Air M2, and I'm experiencing energy usage issues related to Thunderbird. This has kept happening for a long time now actually, surviving through at least two Mac OS updates, and a huge number of TB updates. Everything's up to date. I tried to follow this: https://support.mozilla.org/en-US/questions/1269944 and this: https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems?_gl=1*86dj4d*_ga*MTkzNzQ0MjA3MS4xNzYyOTY4OTMx*_ga_2VC139B3XV*czE3NjMzMTM3NDckbzIkZzAkdDE3NjMzMTM3NDckajYwJGwwJGgw but didn't succeed. Actually, in my case, the issue is more noticeable: I normally have TB open in background - sometimes everything's fine, and the battery goes down as normal, while sometimes instead the battery drops quickly, and checking in the Mac activity monitor I can see that the CPU usage of TB is totally abnormal. When this happens, I can actually see the activity bar in TB being live (bottom right corner, as it happens when TB is checking for new mails), but never disappearing. When I notice it, I just reboot TB, and the bar shuts off as normal after a quick mail check. Moreover, checking the 24hr energy usage by app, TB is often on top with nonsense values.

I tried multiple times to rebuild the database, and do most of the tricks suggested, but didn't fix. Yes I have a huge mail archive, but the problem is not the standard management of this database: basically it seems that every now and then, TB decides to run some activity which it gets stuck in, and this kills the CPU.

Thank you in advance for your help!

For 3 days, I haven't been able to access my GMX email account. It tells me every time "Login to the server imap.gmx.com with username '[edited from public] @gmx.com' failed. I hadn't changed anything beforehand and all the entered data is correct. My other accounts like gmail, yahoo, works just fine. Tried installing older versions and still no success. Outlook app works fine either. I'm pretty sure that GMX mail server made some changes that Thunderbird is missing. Please verify.

Best regards

Nilson Xavier

Hi,

we use Thunderbird for several business e‑mail accounts (for example info@… and similar), all configured as IMAP, and the same mailboxes are used by multiple people on several computers. Our mail server hostname is nickel.studio4web (Studio4web hosting).

We have noticed the following strange behaviour of messages (usually customer orders):

A new message arrives normally in the “Inbox” folder.

After some time, for example the next day, the same message also appears in the “Trash” folder, but it is still visible in “Inbox” at the same time.

We checked the headers; the Message‑ID field is exactly the same in both Inbox and Trash, so it looks like one and the same mail that exists in two folders at once.

In Thunderbird Server Settings we configured the delete behaviour so that messages are either moved to Trash or removed immediately (we tested both options), and after that we ran Compact on both the Inbox and Trash folders. However, some messages still remain simultaneously in Inbox and Trash.

We know that other team members open the same accounts in other clients / on mobile phones or in webmail, but we are not sure whether that alone can explain this double appearance of the same message (Inbox + Trash).

For example, two order emails from 03.12. were in Inbox only on that day, and today we see them also in Trash, while they are still in Inbox. No one remembers explicitly deleting them.

Questions:

Is this behaviour normal for IMAP in Thunderbird, or does it indicate some bug or wrong configuration?

Is there a way to prevent a single message from being present in both “Inbox” and “Trash” at the same time (so that it is either only in Inbox or only in Trash)?

What else should we check in Thunderbird settings or on the mail server (filters, special IMAP options, automatic cleanup, server‑side rules, etc.) to avoid such “duplicate” messages?

Environment:

Thunderbird version: 140.5.0esr

Operating system: Windows 11 Pro

Mail server / provider: nickel.studio4web (Studio4web hosting)

Thanks in advance for any help and advice.

"Could not get folder db" is the message. I've tried all the suggestions that google provided - nada

Windows 11 25H2 (OS Build 26220.7271) Thunderbird 145.0 (64-bit)

5 accounts are defined. Some filters work on startup, but new ones do not. Manually running filter results in "could not get folder db"

Thunderbird shows the number of emails downloaded but I can not see them in my inbox, or anywhere else. Using Thunderbird 115.5.2 (64-bit) on an older iMac on OS 10.12. Email account is gmail, and using POP. I've tried 'repair folders" with no change. I've deleted old emails from the Gmail server. Would appreciate any help.

Hello Everyone,

In Thunderbird, I'm receiving a notification that I had a new email, but then it disappeared and didn't appear in my inbox. It reappears after about an hour. (but i'm not sure if i'm receiving all the email email or not) This happened after updating to Windows 11.

There is enough space. I uninstalled and reinstalled. It's up to date. The emails are not in any other folders. The same problem occurs on the website. Everything is working OK with my company email address; the problem only occurs with my personal email address, and I use both on the same laptop. This issue happens with all received emails from all email providers, such as Gmail and Hotmail..etc. Can anyone help me with this issue?

Hi there. This morning the Customized Menu Bar in my T-Bird was there, as confirmed by my wife... and then it wasn't. No idea what happened. I spent a long while poking around to try to find what had been inadvertently changed, and came up empty. So, went in to Customize Toolbars and rebuilt the Mail toolbar as I recalled its layout, as we use it a lot every day. Now it seems to be fine. T-Bird is kinda like Windows, where there's more than one way to do something, and sometimes several paths to the same function. I know there are new Keys, or whatever they're called, that replace or replicate the old Customized Menu Bar. But we have been using T-Bird for ages, and though I've noted all the updates and improvements over the years, we are pretty comfortable with the basics that we use, and have not made many changes. So, we're OK. Just thought it was weird what happened. Thanks for being there. Greg Moehl

Hi Everyone,

I am very excited about the new PDF signature feature in Thunderbird, awesome to not have to do this externally.

However, I am still trying to find a way to streamline a common workflow for me: I get a an email with pdfs attached where I need to insert signatures in a few places and send this back. My current workflow is the following: i open each pdf attachment, add the signature, save it to a file, and then open the email reply and reattach the correct files and all of them. It is this indirection via files that actually created the biggest headache for me, as it's a bit too easy to mess up here.

I also tried going via the "reply with attachments" extension, to have the reply email with all attachments already, but there seems to be no way to then edit them in thunderbird.

Am I missing something obvious for how to do this? Given that I am surely not the only one doing this, I am hoping someone has already figured this one out?

Antoine