• Solved

One Gmail account STAT problem

I have 4 gmail accounts with Thunderbird. A couple of days ago, my granny account started getting the attached message. It's the only gmail account that gets this. All of… (read more)

I have 4 gmail accounts with Thunderbird. A couple of days ago, my granny account started getting the attached message. It's the only gmail account that gets this. All of the settings are exactly the same for all accounts. I tried sending a test text from one of my other accounts - twice. They finally came in about 10 minutes later, so apparently messages CAN get to the account eventually. However, when I try to get all messages - or even just for this account - I get the attached message. This has been going on for at least 2 days. I can sign in just fine to this account if I sign in through my computer and go to the account online. Also, if I try to SEND an email from this account through Thunderbird, I get the message that the login failed and to enter a new password. When I click to enter a new password, the email goes through without any further action by me. I get the same message when hitting reply to the test message that finally was delivered. I'm at my wits end! Please help!! Thank you!!!

Asked by LindaK 3 months ago

Answered by LindaK 3 months ago

  • Solved

RSS authentication broken in new version

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying. In previou… (read more)

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying.

In previous versions there was a pop-up asking for login and password (no need to write, just click button) after every restart od Thunderbird. Now there is no pop-up, only info about denied access.

Asked by sw32 4 months ago

Answered by sw32 4 months ago

  • Solved

can you import a Mac profile folder into a PC version of Thunderbird?

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. … (read more)

OK, this is really complicated, and involves trying to rescue an old Eudora account to Thunderbird. If anyone wants the whole gory story, please ask and I'll tell all. ( I used Eudora Mailbox Cleaner and Eudora Rescue.) But the simple question is: is it possible to import a Thunderbird profile created on a Mac into a Thunderbird program on a PC? Thanks for any help.

Asked by mamaconnie 4 months ago

Answered by T3cH 4 months ago

  • Solved

Thunderbird issue with unread deleted messages

Thunderbird is set to flag a message as unread only after 10 sec of reading. Sometimes I delete a message before this time and Thunderbird still notify me that there are … (read more)

Thunderbird is set to flag a message as unread only after 10 sec of reading. Sometimes I delete a message before this time and Thunderbird still notify me that there are unread message also if the inbox has not unread message. The issue will persist if I don't restart Thunderbird or if I don't find that deleted message and set it to read.

Only Thunderbird gives this issue, other email client don't notify me about unread message if i delete a message but still be flagged as unread.

Any solution to have unread notification only for inbox? Thanks.

Asked by Mark 3 months ago

Answered by Mark 3 months ago

  • Solved

Newly created folder not displayed in Thunderbird

Hi, I have an email account with GMX which I access using the GMX client on Android and Thunderbird via IMAP on my PC (Win10). I created a new sub-folder which I can see … (read more)

Hi, I have an email account with GMX which I access using the GMX client on Android and Thunderbird via IMAP on my PC (Win10). I created a new sub-folder which I can see on the phone and also if I access GMX using the web client, but it is not displayed in the folder list when using Thunderbird. I have deleted the app and profile data and re-installed but the folder is still not displayed. Any idea of what is going on here? Regards Richard

Asked by richard.brand 1 month ago

Answered by richard.brand 1 month ago

  • Solved

Microsoft 365 Email- Unable to Send Emails (Login to server failed)

We just signed up for a Microsoft email account this weekend. Preferring to use TB, everything seemed ok as I was able to receive emails just fine, but upon trying to sen… (read more)

We just signed up for a Microsoft email account this weekend. Preferring to use TB, everything seemed ok as I was able to receive emails just fine, but upon trying to send emails, I continue to receive an error message saying "Login to server smtp.office365.com with username tom@callablefirst.com failed".

I have gone through many different troubleshooting techniques I read about in the community and here is a checklist of things tried:

1. Checked that IMAP is toggled on in 365 admin 2. Checked that TB is accepting cookies and no exceptions are listed 3. Tried changing SMTP server to recommended instructions from Microsoft and verified all settings are OAuth2 4. Enabled 2F Authentication 5. Used config. edit to clear out all existing OAuth2.scope files

I have downloaded a different email client- eM client and everything works fine sending emails from that end so I am convinced this has nothing to do with my password being entered incorrectly, but some unknown conflict that isn't getting resolved between TB and the 365 account. I prefer using TB but am getting to the point where this is taking a lot of time away from other business activities that need to get done.

I have my marketing guy trying to remotely help figure things out, too, but he is at a loss as well.

Let me know if you have any ideas, thanks, much!

Asked by tom469 1 month ago

Answered by tom469 1 month ago

  • Solved

Thunderbird doesn't accept my correct email password

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is somethin… (read more)

For years I used Thunderbird to process my Earthlink emails. Thunderbird suddenly stopped accepting my Earthlink password, which I repeatedly tried and reset. Is something wrong with my Thunderbird settings? Mac IOS 13.7.1

Asked by Nathaniel 3 weeks ago

Answered by Nathaniel 3 weeks ago

  • Solved

Conversation threading

Why is the default display ALWAYS set to threaded conversations? From my point of view this is insane as emails seem to have 'disappeared' without trace. This is probably… (read more)

Why is the default display ALWAYS set to threaded conversations? From my point of view this is insane as emails seem to have 'disappeared' without trace. This is probably IMHO the most inconvenient feature of Thunderbird email.

Asked by graywallis 4 months ago

Answered by david 4 months ago

  • Solved

Email not appearing properly

I have emails which appear on Thunderbird 128.3.1 as shown on the attached but when I check on outlook (client or browser) they will appear properly in HTML. What causes… (read more)

I have emails which appear on Thunderbird 128.3.1 as shown on the attached but when I check on outlook (client or browser) they will appear properly in HTML.

What causes that and how can I view such emails properly?

Asked by Tonny 1 month ago

Answered by david 1 month ago

  • Solved

Thunderbird generating overlay blocking user from clicking on HTML content

Thunderbird 115.12.2 is generating an overlay over the body of an email message blocking the user from clicking on the login link when they move the mouse cursor close to… (read more)

Thunderbird 115.12.2 is generating an overlay over the body of an email message blocking the user from clicking on the login link when they move the mouse cursor close to the login button contained in the email body.

Hopefully the attached images adequately demonstrate what is happening.

What is this feature called and how do I disable it please?

Thanks

Asked by viisii 4 months ago

Answered by david 4 months ago

  • Solved

incoming emails not possible to read

It often happens that i get incoming emails that i can not read. it are strings of letters and code and no text. After some time it is again normal until it happens again… (read more)

It often happens that i get incoming emails that i can not read. it are strings of letters and code and no text. After some time it is again normal until it happens again. When I open these emails in my provider webmail application I can read them. What happens here?

Asked by H.Compernolle 1 month ago

Answered by H.Compernolle 1 month ago

  • Locked

Authentification

duplicate of https://support.mozilla.org/en-US/que.../1466011 thread When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have … (read more)

duplicate of https://support.mozilla.org/en-US/que.../1466011 thread

When asked to re-enter the appropriate password I enter the never ending merry-go-round......I have 6 addresses. Whilst it is possible to access then via their specific accounts held with Microsoft this is time consuming,hence the preference of Thunderbirdb which up until now has been trouble free for approx 15 years. This unnecessary development makes me wonder why I only need a user naame aand password to access via Microsoft. I have tried every method kindly provided by other users to no avail. Can anyone provide the correct server setting for both IMAP and SMTP? As I have said these 'new' authentification/s are in my opinion tantamount to using a sledgehammer to crack a walnut. I hope my explantion makes sense? Surely I cannot be alone?

Asked by under.pressure 2 months ago

Last reply by david 2 months ago

  • Solved

Donation Processing Fees

I just reviewed the annual report and I'm all smiles. Great Job! One thing I noted in the report is the cost of Donation Processing Fees. I'm Canadian and always use Pa… (read more)

I just reviewed the annual report and I'm all smiles. Great Job!

One thing I noted in the report is the cost of Donation Processing Fees. I'm Canadian and always use Paypal for my donations, but wonder if it would be of more benefit to you if I used an alternative.

Is there another service or credit card that would be a lower cost to you?

Asked by gvincent 2 months ago

Answered by david 1 month ago

  • Solved

"Moving Thunderbird data to a new computer" can't get it to work

I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024. I'm following the instructions here (https://www.google.com/search?channel=fs&a… (read more)

I'm trying to copy the data from a PC running xubuntu 2022 onto one running Ubuntu 2024.

I'm following the instructions here (https://www.google.com/search?channel=fs&client=ubuntu-sn&q=moving+thunderbird+data+to+a+new+computer) and all seems to work up to and including "On your destination computer" step 7 (Close Thunderbird). Step 7 "From your Thunderbird profile folder in File Browser, go up two levels" - this sends me to "Common". Step 8 Right click inside the folder, then select Paste.

Here's the problem: we're not told what to click on, but I assume it's ".thunderbird", which only contains 11 items although apparently 348 were transferred. Clicking on empty space (I tried that in desperation) doesn't work. I'm probably overlooking something obvious, but I can't see what that might be. Any suggestions gratefully received. In the meantime, I will keep trying and if I somehow get it to work I'll let you folk know.

Asked by Roy 3 months ago

Answered by Toad-Hall 3 months ago

  • Solved

Sender name incorrect

Recently started using Thunderbird for three email accounts. Happy with it. I've just changed Your Name for one account, but when I send an email the old format of Your… (read more)

Recently started using Thunderbird for three email accounts. Happy with it. I've just changed Your Name for one account, but when I send an email the old format of Your Name is shown as the sender. Can't find a way to correct that. Colin F

Asked by colinfryer 3 months ago

Answered by colinfryer 3 months ago

  • Solved

When composing an outgoing message in Thunderbird, is autosave to Draft an option?

I'm running Thunderbird 128.4.3esr (64-bit) under Windows 10, and have been a Thunderbird fan for at least 2 or 3 years. I can't believe that, up until now, my outgoing … (read more)

I'm running Thunderbird 128.4.3esr (64-bit) under Windows 10, and have been a Thunderbird fan for at least 2 or 3 years. I can't believe that, up until now, my outgoing messages were all just very short, but after a recent Thunderbird update I now am interrupted when composing an email message, with a notification that my message is being saved in the Drafts folder. This is somewhat annoying, can that be turned off? I have saved composed message to Drafts manually on many occasions, so I don't want to kill that function entirely, but I'd like to dispense with that pop-up notification that breaks my fragile train of thought. Thanks in advance for any tips.

Asked by Electrojim 2 weeks ago

Answered by Ed 2 weeks ago

  • Solved

Thunderbird Unified Inbox Issue (IMAP Accounts)

Greetngs to all, I'm using Thunderbird Version 128.2.0esr with Windows 11. I have clicked on View/Folder/Unified Folders but none og my IMAP a… (read more)

Greetngs to all,

                         I'm using Thunderbird Version 128.2.0esr with Windows 11.

I have clicked on View/Folder/Unified Folders but none og my IMAP accounts are listed.

Can anyone please advuise how to resolve this issue?

Thanks,

             Scott

Asked by Scott 2 months ago

Answered by david 2 months ago

  • Solved

Thunderbird 115.10.1 incredibly slow

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow. First off, at opening time, it takes ages (over a … (read more)

Ever since I upgraded to 115.10.1 (from a much earlier version, which worked well), Thunderbird is randomly very slow.

First off, at opening time, it takes ages (over a minute) to download some incoming (small) messages - while this was definitely not the case with the previous version I was running. Sometimes, it hangs (for anywhere from 15 to 60 seconds) while I am typing a message.

Also, e.g. today, I tried to send an email (250 KB or so): it just kept on saying "sending". When I clicked (after a few minutes) to stop the sending, the window closed without further ado and I couldn't find the message anywhere (not in the Drafts, not in the Sent). I did it again, it then hung on copying the message to the "sent" folder. When it finally said it failed, and asked if I wanted to have it copied to a local folder, I clicked "yes". Upon checking, it had stored it in the "sent" messages, not locally...

I am running Windows 10 Pro, with ample memory and disk space, and a fiber optics connection. The CPU is not overloaded at all nor any other ressource.

It is becoming increasingly annoying.

Asked by Michael In Paris 2 months ago

Answered by Michael In Paris 2 months ago

  • Solved

Setting up email

Hi, A few weeks ago, my desktop PC had to be returned to the manufacturer for repair, so I had to move my email to my laptop. I have 9 email accounts (3x yahoo, 3 x Micr… (read more)

Hi, A few weeks ago, my desktop PC had to be returned to the manufacturer for repair, so I had to move my email to my laptop. I have 9 email accounts (3x yahoo, 3 x Microsoft, 2 x GMX and a Gmail). I used to train adults how to use a computer or laptop (basic training) so had addresses for different providers, so I was familiar with anything they could throw at me! Some don't get a lot of use now, but I like to keep them, for the odd occasion. All the accounts loaded sweetly at the time, some requiring 2FA, but none needing any App Passwords. A week ago My laptop had a catastrophic problem requiring me to restore to factory defaults. Since then, I have been reinstalling all the programs/apps to get it something like it was before the disaster occurred. Obviously, as part of the process, I had to reinstall Thunderbird. However, I have not been able to get any of the accounts to get set up on Thunderbird. The settings are found in the database and passed as okay, but I've been getting messages like: "Unable to login at server. Probably wrong configuration, username or password." I know the settings are correct because I have double-checked them very carefully, and I also use Bitwarden to ensure the Username and Password are correct. Initially I had wondered whether it was just one account that was a problem, and had tried other (alternative and approved) port and security settings but got a "Thunderbird failed to find the settings for your email account" message. I am puzzled, because about 3 weeks ago everything went in so easily, and I completed all nine accounts one after the other in probably less than half an hour, and now I can't complete any. I'm obviously playing with the idea of trying another email program, but also liked the calendar in Thunderbird. I'll attach some screen prints below. I also use Nord VPN, but for a fortnight it didn't matter whether Nord VPN was on or off, Thunderbird was brilliant. Today I was wondering whether that was having an effect, so I switched on Split Tunnelling, and applied Thunderbird, but it made no difference. So my next thought was whether as part of the Factory reset of the Laptop, not all the registry entries for Thunderbird had been cleared, or that there was some files somewhere that had escaped the purge and Thunderbird was still pointing to them. However, that didn't make sense, because I had Uninstalled Thunderbird with BC Uninstaller and deleted entries found after uninstallation, before I reinstalled it. So what can I do other than find some other email product, which seems unlikely at present! Kind regards.

Asked by p_johnson 1 month ago

Answered by p_johnson 2 weeks ago