Subfolders

I am unable to add or delete a subfolder in Thunderbird. I can perform those functions from my webmail server. Any ideas on what might be wrong?

Asked by rbpez 2 months ago

Calendar - Email Reminder

I've been using the Calendar for a long while I think I set it up when using the Lightening add-on. I used to be able to add a Custom Email reminder from the Set up Remin… (read more)

I've been using the Calendar for a long while I think I set it up when using the Lightening add-on. I used to be able to add a Custom Email reminder from the Set up Reminders dialog. The Choose a Reminder Action had the option to send an email. This option has disappeared. The only thing I have done is to add a Google Calendar so I can use it along with my phone's calendar. The events created before this issue still show the email notification on the tab.

Can anyone explain what has happened to cause this and what action I can take to get the email reminders back?

Asked by peter903 4 hours ago

Easily going to a name in contacts sidebar

Until today, I was able to easily go to a name in the contacts sidebar by just typing the first letter of the name on my keyboard (not in the search contacts box). I am … (read more)

Until today, I was able to easily go to a name in the contacts sidebar by just typing the first letter of the name on my keyboard (not in the search contacts box). I am no longer able to do this. For example, if I was trying to find an email beginning with "br" -- I could type that and it would take me to the next entry in the contacts sidebar that began with "br" It kept me from having to scroll through the list all the way to the names beginning with "br" How do I get it to do this again?

Asked by dkrock 5 months ago

Last reply by david 5 months ago

thunderbird hijacks office send mail api

Even though Thunderbird is not my default email client, when I create an email out of my Access database, Thunderbird intercepts the outgoing email and loads instead of O… (read more)

Even though Thunderbird is not my default email client, when I create an email out of my Access database, Thunderbird intercepts the outgoing email and loads instead of Outlook. If I uninstall Thunderbird, Outlook opens as usual.

Asked by lynn.breaux 4 months ago

Last reply by lynn.breaux 4 months ago

Global Search - Missing mails

Hi, By chance I observed that some mails don't show up in the search results of global search. In my example these seams to be some mails from the send folder. I alrea… (read more)

Hi,

By chance I observed that some mails don't show up in the search results of global search. In my example these seams to be some mails from the send folder.

I already re-created the index and downloaded all mails again, without success. I clound't identify what is different to these mails.

Any sugestions?

Thanks marc

Asked by marcthibor 5 days ago

Downloading Thunderbird in Windows 11

I recently donated to TBird but it is unable to send any emails. So I uninstalled it and tried to download a fresh copy but I couldn't avoid the donating page. I paid a… (read more)

I recently donated to TBird but it is unable to send any emails. So I uninstalled it and tried to download a fresh copy but I couldn't avoid the donating page. I paid again but I just get a page telling me to finish downloading - but not how to do so. I've waited half an hour but nothing has been downloaded. If it's still possible to download TBird, how can I do it - preferably without repeatedly paying?

Asked by andrewlsmith 2 months ago

Last reply by david 2 months ago

E-mail not working

When I sign it to Thunderbird, and click on an incoming e-mail the "From" line shows it came from me with my name and email address. The body of the e-mail is outlined in… (read more)

When I sign it to Thunderbird, and click on an incoming e-mail the "From" line shows it came from me with my name and email address. The body of the e-mail is outlined in RED. When I click on anything in the body of the email, that box brings up little squares around it as I was going to change the box. When I click on it a box come on where I am supposed to choose a link. I have no idea what that means and I can never get to the information in the e-mail

I need to talk to a "REAL" person not a return e-mail. I have a new computer that Best By transferred my files from my old compute to this new computer Evidently in the process the Settings got messed up. My e-mail is useless and I'm missing information I need.

HELP!!!!!! Wayne Haver

Asked by Wayne Haver 10 hours ago

Last reply by sfhowes 5 hours ago

  • Archived

Server disconnects ONLY when attempting to open the"SENT" file

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other… (read more)

Server disconnects ONLY when attempting to open the"SENT" file. Have two accounts on Thunderbird with identical settings (email1 and email2). One works fine and the other disconnects only when I attempt to open the "SENT" folder. Have several months of sent emails that will not download.

Asked by s.zoeller 9 months ago

Last reply by david 9 months ago

  • Archived

Not able to send outlook emails

I have reviewed the previous forums on what changes to make to the outgoing stmp for outlook and have implemented them however, I am still unable to send emails. Please … (read more)

I have reviewed the previous forums on what changes to make to the outgoing stmp for outlook and have implemented them however, I am still unable to send emails. Please see attached for the edit smtp settings I am using. According to the forums these are the correct settings. The only difference is that I don't seem to have the ability to set authentication method to login as that is not an option for me.

What am I missing?

Asked by Jeff Mark 10 months ago

Last reply by sfhowes 10 months ago

  • Archived

Sent emails being blacklisted

I cannot send emails to certain accounts, the server shows {F3} Mail rejected by policy. blacklisted it is getting worse. I use Thunderbird and Gmail account. any help wo… (read more)

I cannot send emails to certain accounts, the server shows {F3} Mail rejected by policy. blacklisted it is getting worse. I use Thunderbird and Gmail account. any help would be appreciated . Martin

Asked by mrtnswny 8 months ago

Last reply by david 8 months ago

Settings to accept only one address from GMAIL, block all others from gmail.com

Greetings and thanks in advance for assistance. My account has been flooded with "JUNK" from many computer generated, unwanted GMAIL addresses. I do, however, have on… (read more)

Greetings and thanks in advance for assistance.

My account has been flooded with "JUNK" from many computer generated, unwanted GMAIL addresses. I do, however, have one friend with a GMAIL address from whom I would like to receive emails. Let's say his address is "bob123@gmail.com".

So, is it possible to configure TBird filter settings to receive all emails from "bob123.gmail.com" while blocking all other emails from GMAIL?

Thanks, Steve

Asked by oldsalt2 3 weeks ago

Last reply by david 3 weeks ago

Curse of the behemoth?

The curse of the behemoth yet again? I refer to the ‘new’ imposition imposed by Microsoft with their ‘new’ authorisation and authentification nonsense when attempting to … (read more)

The curse of the behemoth yet again? I refer to the ‘new’ imposition imposed by Microsoft with their ‘new’ authorisation and authentification nonsense when attempting to log in to account/s via Thunderbird. Why this is necessary when it is possible to log in via the usual manner direct is any body’s guess. My personal opinion is that it is a sordid and underhannd way of forcing us to subscribe to Outlook 365? Cynical me? For numerous reasons I need and use 6 e-mail accounts, sadly all Microsoft (outlook.com, hotmail.com. .co.uk and last but not least live.com). No need to explain why the excellent Thunderbird is used and has been for nigh on 15 years+. Over the past couple of months I have tried every conceivable configuration supplied by the support team and other poor users in the same position as me. None have solved my problem. I surely cannot be alone? I do not object to change if it is of benefit but this is madness. For the time being Thunderbird is redundant and the daily grind of signing in individually via Microsoft faces me everyday. Both time consuming and arguably pointless. If someone has a definitive solution please let me know. There must be one?

Asked by under.pressure 5 months ago

Last reply by david 5 months ago

sending emails

Cannot send emails, thunderbird comes up with cannot send box and message about trying changing authenticate password with normal password but still cannot get to work. … (read more)

Cannot send emails, thunderbird comes up with cannot send box and message about trying changing authenticate password with normal password but still cannot get to work.

Asked by mike.v.cottrell 19 hours ago

Nebula - problem with From email addresses

I installed Nebula and when it installed all the emails in the From field now display as: Name, abc.123@mymail instead of simply Name (eg Jon Doerr) as it was before. T… (read more)

I installed Nebula and when it installed all the emails in the From field now display as:

Name, abc.123@mymail

instead of simply Name (eg Jon Doerr) as it was before. This happens in all folders. See attached image.

I cannot find how to revert to the format I had, this makes it impossible for me to use TB .... thanks a lot!

Marco

Asked by darin.marco 5 months ago

Last reply by Matt 5 months ago

  • Archived

thunderbird won't open links in emails

I couldn't open links in emails. I tried all the "solutions". None worked. I then went to SETTINGS\GENERAL scroll down to Files & Attachments. Under Actions, click th… (read more)

I couldn't open links in emails. I tried all the "solutions". None worked. I then went to SETTINGS\GENERAL scroll down to Files & Attachments. Under Actions, click the one next to HTTP, then USE OTHER. It said there were no apps for this. I clicked the left gray bar on the bottom below No applications, searched for Chrome and double clicked it. I did the same for HTTPS. everything works now.

Asked by ruggb 6 months ago

Last reply by Matt 6 months ago

Gmail labels, UK and US English, Spam/Junk, Bin/Trash - bug?

I am struggling to connect Thunderbird to my Gmail account and get all the labels/folders consistent over all the mail clients I use. I use several mail clients and usual… (read more)

I am struggling to connect Thunderbird to my Gmail account and get all the labels/folders consistent over all the mail clients I use. I use several mail clients and usually end up with a bunch of labels that duplicate another one, so I am trying to clean it up. I should add that what is below is my best interpretation of what is happening, but it may not be correct.

I have been following the advice here:

https://support.mozilla.org/en-US/kb/thunderbird-and-gmail#w_understanding-gmail-labels-and-thunderbird-folders

and here:

https://support.google.com/mail/answer/78892#zippy=%2Cthunderbird

This is Thunderbird 128.5.0esr (64-bit) on Mac Monterey.

Ok, so I have a Gmail account set up to use UK English. I get labels Spam and Bin.

(If I have a Gmail account set up to use US English, I get Junk and Trash. Got to wonder what Google was thinking in making them different! Oddly enough, US English gets Vacation Responder while UK English gets Out-of-office Autoreply.)

Thunderbird seems to sometimes want to use Junk and Trash, whether set to US English or GB English (=UK). This appears to be tied to the Junk Settings for the account in Thunderbird. If I disable adaptive junk mail controls, I get a new folder called Junk, and the Bin folder seems to be renamed to Trash. If I had not disabled it, presumably TB would have been happy to use Bin and Spam, but the link above suggests disabling it and letting Gmail handle spam. While it is good, it is nowhere near perfect. (If I then re-enable adaptive junk mail controls, nothing changes. It does not go back to what it was. I still have Spam, Trash and Junk.)

However, Gmail itself is still showing labels Spam and Bin and no Junk. In Junk Settings for the account, Destination & Retention, it is possible to tell TB where to put junk messages. In particular, I can sometimes tell it to put the messages in Spam. But not always. Sometimes Spam is not visible as an option but Junk is.

So then I go to Synchronization & Storage, the Advanced button. This shows that Spam and Trash are not checked so will not be downloaded (or uploaded). Junk, however, is checked and will be downloaded.

I think this means that any messages sent to Spam or Trash in TB will not be reflected on Gmail. I guess they will disappear from the original label on Gmail, but will not be visible on any other device accessing the Gmail account. Re-enabling adaptive junk mail controls does not change what is being synchronized.

It all seems a bit flakey. I suspect both links above need updating. In particular, the reference to [Gmail] folder seems out of date since setting up a new account has no references to a folder of that name. All the folders appear at the top level.

And there are definitely some inconsistencies in what TB does.

Asked by davidmorrisonann 3 months ago

Last reply by davidmorrisonann 3 months ago

Mail account server settings shows a error trying to open an HTML and thinks Chrome is still is still installed

I uninstalled Chrome recently and noticed that in Thunderbird, when I want to look at the mail account server settings, it displays : XML Parsing Error: undefined e… (read more)

I uninstalled Chrome recently and noticed that in Thunderbird, when I want to look at the mail account server settings, it displays :

XML Parsing Error: undefined entity Location: chrome://messenger/content/am-server.xhtml Line Number 171, Column 21:

                   <menuitem
</pre>

^

I only have Firefox. I had rebooted after removing Chrome.

How can I fix this?

Asked by Browser-Ice 4 months ago

Last reply by Matt 4 months ago