Thunderbird Support Forum

Hi First of all I hate this new version it is so hard to use. I have never had a problem until this latest version go back to the previous version.

I had customized the menu bar with shortcuts - Print, Tags and Move to, then they disappeared and when I right clicked to customize again the customize button is greyed out and so I can not add any shortcut icons. To access these functions with out the shortcuts is so long winded.

Also I had down the left side of the screen the spaces tool bar but it also has disappeared and I can't get it back, managed to get it to show on the Menu bar but when I click on an icon (as listed) nothing happens.

   Spaces Menu options - Mail, Address Book, Calendar, Tasks, Chat, Setting, Show Spaces Tool Bar.

Don't know how else to access some of these options.

When I open Thunderbird all the emails are listed BUT they are double spaced. This is not the spacing of an email response, just the way they are displayed when TB is opened. I'm sure it is a simple mouse click selection but it eludes me. Can anyone suggest the choice? There are two computers and one of them displays exactly they way wanted. The other one show each email double spaced before opening it. The attached image is the display I want. Thanks for any help.

Larry Kamberg ldkamb@frontier.com

How can I turn off the threading of my emails? Its driving me crazy as when an email comes in after a short time it disappears into the threads and then I have to open each thread to find out who sent the email. At one stage there were 6 emails noted near the inbox but no new unthreaded message, all went to respective threads. Very time wasting.

I just got the new "supernova" update and now I can't find the stettings to place my tabs bar at the top of the screen. The old version had the tabs right at the top, just as a browser would typically have it as well (see new and old schreenshot for comparison). But I'm just unable to configure it that way.

Can anybody please tell me how to configure thunderbird to use all that wasted space at the top sensibly?

Is there a built-in way or an addon that will allow the ability to create folders as a filter action?

I can move or copy to an existing folder but is there a way to make a folder in a specific location with a specific name based on previous parameters.

Thanks in advance!

Dear support,

I installed recently Thunderbird 115.5.0 (64-bit) on my laptop running Debian 12.

I have a problem with the font size settings in the message view.

By default, the font size is very small. I can increase it by tuning in the top Menu. Tuning the Font size to 26 pt I get a readible text, see Picture 1. When I move to the next message, the font size becomes small again. Picture 2 shows when I moved and came back to the same message. The menu is shown, and the Font Size appears to be 26 pt in both screen shots.

I have set layout.css.devPixelsPerPx to -1

I have a userChrome.css, but it does not fix the font size in the message view. I wish I could know how to do that!

Thank you in advance for your help! Eric CM

After trying to change the name of a large folder with a lot of important information I cannot access anything and when I do the following message appears:

Unable to open the summary file for Accounts on david.vasmer@gmail.com. Perhaps there was an error on disk, or the full path is too long.

Any idea how to restore my access?

Thank you to anyone who cam help

Hi, since I use a set of different browsers for different tasks, it would be great if there was an easy way of opening links from within thunderbird emails to your browser of choice. E.g. via right mouse button: Open Link in ... I use that method in other applications frequently.

Kind regards

After upgrading to SuperNova on my MacBook Pro, the Mail Merge function no longer is available under "File". I looked under Tools to see if I needed to reinstall the Mail Merge Add On, and the Add On feature is also missing.

I found a discussion where someone said to download some debugging file, and to do that, you had to look under the options (three vertical dots) next to the Unified Folders Inbox. However, my Unified Folder Inbox does not have three vertical dots.

Holding emails that need to go out to multiple recipients. )-:

Thank you.

RD

I have to reset my setting every time I start Thunderbird. The setting that seems to be systematically lost is the "mark messages as read on display." Incoming messages are not always in boldface so I don't realize I have new messages!! How can I fix these things. I am using a PC with Windows 10.

Recently my Inbox view keeps resetting View to Sort/Threaded - I can reset to Unthreaded but at some point it switches back. I think it might happen after I have been using search function where lots of emails can be displayed but Im not sure. Also it affects my wife's separate inbox even when I have only searched my own....any solution please ?

SHORT VERSION: Is it possible to make hunderbird show me, in the main window, that there is a tagged email ALSO inside a subfolder? EXPLANATION I am trying to be tidy and organised in my work emails with Thunderbird ;) Therefore I BOTH divide emails in subfolders AND flag the emails I have to postprocess but I don't have time right when I receive them. BUT I STILL HAVE TO POSTPROCESS THEM!!! However, if a flagged email is in a subfolder, Thunderbird doesn't show me that is flagged. In other words, if I want to see if there are unprocessed emails, I would have to enter each subfolder (which I don't do - so I don't postprocess the email! (angel) )

When Thunderbird opens, the message area is always positioned somewhere back during 2018 or 2019 messages, regardless of whether there is a new message pending. This happens with both Inbox and Sent Items. I have tried re-sorting by date, but next time Thunderbird opens the same thing happens.

This has been occurring for only about 1-2 months. Prior to that, Thunderbird would do what it always did and would open up by showing the new email for say 02-Nov-2023 in bold at the bottom of the message area. But now I have to manually scroll the message area from 2018 all the way down through 2019-2020-2012-2022 to 2023 in order to see the new message at the bottom.

Is there some setting somewhere which controls this, which I can adjust? What action do I need to take to fix this?

Hello,

I'm using Thunderbird since long time and I always configured it to do not thread messages. Now with the latest upgrade to 115.4.1 (32-bit) I see that the view in the main window is still with no thread (and I have an option do enable/disable such mode).

However when I do a search the list of resulting messages is threaded. The issue is that when I double click on one of them, multiple windows are opened, this is not only inconvenient (I have to close them one by one) but in some cases also cause cause performance issue, TB itself reports a warning "Opening 19 messages may be slow. Continue?".

How can I disable the threaded view in the search results ?

Thanks and best regards.

Hello! Before I updated Thunderbird yesterday, the card view of emails took 2 lines: - one line for sender and date - one line for the text preview and a star

But since I updated yesterday, the cards now take approximately 3 lines, the star and text being at different levels. I did not find any setting to revert that change. It kinda feels like a CSS bug since I don't understand why someone would want to lose that much space. Any way to fix it?

Thanks in advance

I have really enjoyed the new release (115.4.1) interface, but I have a problem because my Add-On/Extension to manually sort my email accounts ("Manually Sort Folders") is no longer working. I just added another work email and it is now trapped at the bottom of my left-hand account list below my Local Folders and Blog Accounts. This is NOT going to work. As many times as I've seen this mentioned on forums everywhere, there HAS to be the ability to manually sort your email accounts to show up in the order you want them to by now. No?

BTW, going to "Account Settings" and dragging and dropping an email account where I want it in the list does NOT work. It shows up as it is right now without change. Restarting the program directly after making this change with or without going back to the main accounts tab does not result in it showing up correctly either.

Thank you!

When I right click on the menu bar and choose "customize" there is a "button style" selection at the bottom of the page where one can choose to display "icons beside text", "icons above text", "icons only" or "text only" but regardless of what option I select, I only get text. I believe it was was working properly when I first updated to 115.4.1 but then quit.

I've tried uninstalling and re-installing Thunderbird to no avail. How can I get it working properly?