Thunderbird sending problem, in connection with outlook.live.com

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP. A few days ago, the sending function via SMTP s… (read more)

I have a hotmail.com address. Until recently, it worked well as webmail, plus also from TB on laptop, via IMAP and SMTP.

A few days ago, the sending function via SMTP stopped working (not IMAP); and webmail is still fine. I've tried a lot to solve it, but to no avail.

My guess is that MS is to blame, but don't know how to reach someone better-than-hotline there.

Details see annex; OS is Win10, TB is 115.9

Would someone be familiar with this kind of problem? According to my traditional european quality idea, best should be to get in touch with an MS technician with access to the syslog, to hear what the system's response to connection attempts is - but this seems to be precluded? I wonder what alternatives there might be?

Asked by don.mitchel 1 week ago

Last reply by don.mitchel 39 minutes ago

Backing up profiles in 157.7.0 and restore o another computer

Made a mistake and installed 157.7.0 on Linux Now cannot backup/restore to another computer so cannot use that computer. Old Profile used to be in .thunderbird folder … (read more)

Made a mistake and installed 157.7.0 on Linux

Now cannot backup/restore to another computer so cannot use that computer.

Old Profile used to be in .thunderbird folder - easy!

Now profile seems to be in /home/oem/snap/thunderbird/common/.thunderbird/26pphmrb.default

This does not contain all emails especially for pop3 and anything after Nov 23. It does not work

Q's

Best way to fix? Can I force it TBird to read the .thunderbird in home directory? Can I install an older version of TBird easily? Is there some other way to restore the profile and clone another computer?

Asked by marksmail2 3 weeks ago

Last reply by marksmail2 3 days ago

Thunderbird mail account fails to log into Outlook.com sometimes.

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter … (read more)

I am running 4 email addresses (3 hotmail.com and 1 live.com) on TB 102.15.1 (64 bit) - Windows 10. About a month ago I upgraded TB was unable to send anything no matter what Server settings I used - tried every combination - so I downgraded back to Version 102 and everything went back to normal. About a week ago, one of my hotmail accounts started giving me a "fail to log in" message. The other accounts work fine. The "fail to log in" will go from 2 or 3 times to 15 to 20 times in about an hour or so but every time, sooner or later will work and then it will be fine for a few hours and then start again. I have had these accounts running on TB for well over 10 years with no problem and I have not changed anything in the Server settings or anywhere else. The account I am having the issue with has been running on TB since TB started with no problems until now. I assume that TB may be having some issues with the Outlook platform but I have not changed anything there either and I have no problem logging into hotmail.com directly. I have spent many hours combing the internet for hints to no avail - everything I have tried has either had no effect or screwed things up so I had to back track to where I started. Any ideas???

Asked by Ron 1 month ago

Last reply by Ron 1 day ago

how can i replace thunderbird profile with an older profile that has all that i need

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicate… (read more)

bold text4 or 5 years ago i simply synced TB and Firefox straight to my laptop from my desktop. Today it does not seem to work that way. Why has it gotten more complicated? I have all of my emails, address's and etc.saved profile and cannot seem to replace it. I tried the thunderbird.exe -p and it gets confusing there. Apparently it does not give one the option to replace profile like mine, but one can create one. I tried creating by entering my old Profile and it did not work. It says to use the Browse button which should bring you to the actual spot to add your profile. I do not see a 'Browser" button, but do see 2 separate folders buttons, but i do not know which to choose, if any. I have donated in the past when things were working smoothly, but discourged to add to it now with all these upgrade mess's. Like they say, "if it ain't broken, leave it alone..." s amd

Asked by Anthony 4 days ago

Last reply by Anthony 4 hours ago

existing mail account creation

Hello dear Thunderbird members. Please, I would like your assistance to the following issue. It's about when creating an existing account on Thunderbird application. Cr… (read more)

Hello dear Thunderbird members.

Please, I would like your assistance to the following issue.

It's about when creating an existing account on Thunderbird application. Creating a Google mail account, or Yahoo! account (IMAP setting up). Or creating on POP3 module my mail account that I have on my internet provider.

So, the question/problem is, when I create account, all settings are being created (settings I mean incoming mail server, ports, etc), the authentication of username and password is passed, and finally account is created, with inbox folder, and immediately automatic getting messages begins. And, all other folders under inbox are being created/loaded. What I want to ask is if there is a technique, after account creation, only the inbox folder to be created empty, then not starting an automatic getting messages, and only if I click on inbox folder or press the get messages button, just then, the getting messages and folders begin. Just something like say disable automatic getting messages when creating existing account.

Is there any way to make this?

Thank you for your time!

Asked by netad98 1 day ago

Last reply by netad98 1 day ago

Installed Thunderbird 115.8.1 on newer computer and did not save Thunderbird profile to move to newer computer. Still need to move previously saved folders of email from older computer as those emails are not on Comcast server.

I have seen articles about migrating to new computers, but they want you to replace your thunderbird profile and don't account for adding folders not saved online. Please… (read more)

I have seen articles about migrating to new computers, but they want you to replace your thunderbird profile and don't account for adding folders not saved online. Please advise.

Asked by Susan Miller 1 week ago

Last reply by Susan Miller 2 days ago

Tried several times to install Thunderbird, no succes

Tried to install Thunderbird, after installing see by surprise that my 30 years old emailadres (simonroos@zeepost.nl) is already registered and that Thunderbird is trying… (read more)

Tried to install Thunderbird, after installing see by surprise that my 30 years old emailadres (simonroos@zeepost.nl) is already registered and that Thunderbird is trying to make contact with it, tried to delete it, without succes, that was yesterday. Today I deleted all, installed Thunderbird again, using my main gmail address and when it did not work also another gmail address and get same warning: Login to server not possible, probably wrong configuration, wrong username or password. Checking and checking again, no errors found. Thank you! Best regards, Simon Roos

Asked by Simon Roos 5 days ago

Last reply by Simon Roos 4 days ago

Apply filter only to specific Folder

Hey! Is there a way to apply Message Filters only to a specific folder of the mailbox? I have a filter that moves emails from my Gmail mailbox to a Local Folder. It wor… (read more)

Hey!

Is there a way to apply Message Filters only to a specific folder of the mailbox?

I have a filter that moves emails from my Gmail mailbox to a Local Folder. It works well.

However, if the same email gets downloaded to the "All Mail" folder of the same Gmail mailbox, it gets moved as a duplicate to the same Local Folder. (all Gmail mailboxes have this "All Mail" folder)

I have unsubscribed from the "All Mail" folder, as an attempt to resolve this issue.

However, if I go on the Gmail website, delete the email from "All Mail", it moves that email to the Trash. Then, once Thunderbird downloads that email in the Trash folder, the Message Filter applies, and the duplicate is moved again to the Local Folder.

--

I believe the only way to resolve this is if I could select "Inbox" specifically, for the Message Filter.

So my question is whether it's possible (maybe with an addon) to select which folder I want a specific Message Filter to apply to.

Thank you!

Asked by NP 1 day ago

Last reply by NP 1 day ago

cox to yahoo instructions

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox … (read more)

With the moving of Cox emails to Yahoo would it be feasible for Thunderbird to put an instruction list(with screenshots) of how to get all our TB email accounts from Cox to TB? Do we have to delete all our TB email accounts and re-enter them into TB under the new Yahoo or can we just change the server settings on the existing Cox settings? If just changing server settings what are the settings for the new yahoo? All my accounts are IMAP so if instructions could be made, maybe one for IMAP and one for POP for those who use either. Thank you

Asked by oldbob2 1 week ago

Last reply by oldbob2 5 days ago

Some e-mail that I receive in Thunderbird are in HTML code instead of in regular format

Would you please tell me what I should do to get all e-mails that I receive in regular language instead of in HTML code. Most e-mails that I receive are OK, but some are … (read more)

Would you please tell me what I should do to get all e-mails that I receive in regular language instead of in HTML code. Most e-mails that I receive are OK, but some are shown in HTML format. This problem started a few months ago.

Asked by l.wachters 4 months ago

Last reply by l.wachters 1 day ago

thunderbird scrollbar bug

It's a very minor point, still, I'd say that the scrollbar should top-out at the top of the inbox contents box, not include the 'Subject / Correspondents / Date ...' bar … (read more)

It's a very minor point, still, I'd say that the scrollbar should top-out at the top of the inbox contents box, not include the 'Subject / Correspondents / Date ...' bar as well, no?

Asked by rayandrews 1 week ago

Last reply by rayandrews 16 hours ago

Thunderbird column headers

I migrated Thunderbird from a windows 10 pc to a new windows 11 pc using Laplink PC mover software. It successfully copied all my messages, address book etc. but the app… (read more)

I migrated Thunderbird from a windows 10 pc to a new windows 11 pc using Laplink PC mover software. It successfully copied all my messages, address book etc. but the appearance was nothing like it was on the windows 10 machine. I've fixed most of the problems but the column headers are barely visible. I can't find anything in the settings despite hours of trying. Attached is a screen shot of the barely visible column headers, indicated by the red arrow.

Any help will be appreciated,

Herman

Asked by hveenendaal 1 week ago

Last reply by hveenendaal 13 hours ago

emails have vanished from a folder

I really am getting fed-up with Thunderbird which is getting increasingly user unfriendly and more and more geekified, e.g. the enforced belief on users that every user w… (read more)

I really am getting fed-up with Thunderbird which is getting increasingly user unfriendly and more and more geekified, e.g. the enforced belief on users that every user wants threading. To add to the gneral irritation, half a dozen emails have suddenly vanished from the folder they had been moved to.

Here's what happened.

1. The emails were moved from the iinbox to the folder.

2. They were unthreaded.

3. They then disappeared.

A search has not found them and opening and checking all folders has not found them.

So, two questions:

1, Where are they?

2. How do I get them back?

Asked by Gordon Whitehead 1 month ago

Last reply by Gordon Whitehead 5 days ago

Thunderbird 115.9.0 - all emails from all folders missing

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10..… (read more)

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

Asked by kbgoodtogo313 1 week ago

Last reply by kbgoodtogo313 6 days ago

What is this beta version?

I have been using Thunderbird for years, to complete satisfaction. Today, instead of using the taskbar, I used the desktop icon, and inadvertently (apparently) installed … (read more)

I have been using Thunderbird for years, to complete satisfaction. Today, instead of using the taskbar, I used the desktop icon, and inadvertently (apparently) installed a beta version. I had mails redirected to folders, but these no longer exist. However, I do require some of the mails in those folders. Only inbox is shown, and it includes recent mails but also some long-deleted. I can recreate these folders but can't see any way to auto-direct. There is no help available directly within Thunderbird.

Can I have the non-beta version back, please?

Asked by tom440 3 weeks ago

Last reply by tom440 3 days ago

Changing service to google workspace. Want to migrate emails from old mail in thunderbird (POP3) to google (IMAP) with the same address

I already migrate my email service to google workspace with the same email address and domain. The old mail still on the thunderbird (POP3). I want to migrate emails from… (read more)

I already migrate my email service to google workspace with the same email address and domain. The old mail still on the thunderbird (POP3). I want to migrate emails from there to google mail (IMAP). Is it okay to login the 2 same email address to thunderbird, just to move emails from old mail to new mail. And how to do it properly?

Asked by mridhor24 3 days ago

Last reply by mridhor24 2 days ago

Thunderbird is not receiving mails when i check save password

Hi there, i try to describe my problem as good as i can, i am no native english speaker, so sorry for any confusing phrases :) What is my acutal problem? When i op… (read more)

Hi there,

i try to describe my problem as good as i can, i am no native english speaker, so sorry for any confusing phrases :)

What is my acutal problem? When i open Thunderbird it asks me to type in the password for the account. If i type it in without checking "save password" everything works. When i check that Thunderbird should save my password, Thunderbird is trying to send the login information, but after some time (about two minuets) i get a timeout error while trying to reach the mailserver. I am able to login and work with webmail, i contacted the hosting provider, we double checked all settings in Thunderbird and he also checked if any IP of me is blacklisted or something, but everything is fine.

Since when does this happen? I am self employed and i am providing IT support for customers. Yesterday i got this new customer who said he can't receive mails anymore. His installation of Thunderbird was really old (version 45.x), so first things first i updated the installation to the recent version. When i first opened the updated Thunderbird the password prompt appears and the problems begin.

What i tried to fix the problem I did some research. I searched for pkcs11.txt inside the profile, but there was none. After that i looked for key3.db and key4.db files, i found both and moved them both to a backup-folder and started Thunderbird again. key4.db is created new, but that does not fix the problem. I can't find any more related topics to my problem, so maybe some of you have any idea. As i said, when i don't check the box to save the password, Thunderbird is working fine without any problems.

Thanks in advance for any help,

greetings from germany Christian

Asked by Foxhunter 1 week ago

Last reply by Foxhunter 3 days ago

Thunderbird calender syncs only one way

When I create a new calender entry on my mail server (mail.de), it is synced to the Thunderbird client. When I create a new calender entry in the Thunderbird client, it … (read more)

When I create a new calender entry on my mail server (mail.de), it is synced to the Thunderbird client.

When I create a new calender entry in the Thunderbird client, it does not sync to my server calender.

I use Thunderbird 115.9.0 (64-bit) on macOS 13.1 (22C65).

Thanks in advance for any support.

Asked by herbert.v 1 week ago

Last reply by herbert.v 4 days ago