Thunderbird Support Forum

I have 6 gmail accounts which until last Thursday were all working fine on Thunderbird. However, I received an email for my main account from google telling me that they were switching on 2 step authentication, whether I wanted it or not.

After that imap stopped working for this 1 account. So I logged out of google for this account, and logged in again, using 2 step via phone. Still not working.

So I checked all my Imap settings with googles instructions, updated from the default smtp server, and still nothing.

Went back to google, and found I could switch off 2 step verification which I did. Thunderbird now partially works. I can download emails but when I come to send or save as draft, I get the error message as shown.

Windows 10, Firefox 91.4.0 (64bit)

TYIA

The spell checker is constantly using English (USA) and not English (UK). No matter what I set it to it reverts. I suspect every time there is an update it does this and it is extremely annoying for anyone living this side of the pond (In the UK).

PLEASE can we have English (UK) by default. I notice when you add it to the list of languages in settings the USA version cannot be deleted.

Hi,

TB 91.5.0 on Windows 10 (with profile folder excluded from virus scan)

The latest update to seems to have resurrected a problem with saving copies of sent emails. Sending works fine, but copying of the sent email to the sent folder causes the send dialog to hang. Disabling the "Place a copy in:" option in account settings eliminates the problem. Using the "Other" option to place it in a local folder works *that is not part of a unified folder* works OK.

I have tried repairing folders and deleting the sent files inside "smart folders" in the profile, with no luck.

Older details here: https://support.mozilla.org/en-US/questions/1363781

On 30 May, you may lose access to apps that are using less secure sign-in technology

To help keep your account secure, Google will no longer support the use of third-party apps or devices which ask you to sign in to your Google Account using only your username and password. Instead, you’ll need to sign in using Sign in with Google

I have spent the last two days trying to re-establish receiving/sending emails on my Apple MacBook Pro using Thunderbird without success. This problem developed suddenly about 3 or 4 days ago and only affects the MacBook, not any other device (I have an iMac and two iPads). I have gone through the instructions in Thunderbird's support pages and those in Mozilla with no success.

How do I fix this please? Would the easiest way be to simply delete the account xxxxxxx.gmail.com from Thunderbird on my MacBook and re-instate it by adding it back in?

All the setting for IMAP and SMTP are correct and the username/password is identical on all my devices.

Opened Thunderbird yesterday afternoon - all as normal no problems, nothing wrong. Opened Thunderbird last night - all accounts and emails disappeared TB asking for "new account setup" Tried to resolve by renaming the default profile to my profile Every time I set the new profile to "default" and restart TB reverts to the original default?

Why do I see this page with the heading of casalemedia.com when attempting to sign in first time to yahoo mail account with OAUTH2

Bob

Hello, My PGP key for one of my accounts stopped working while I was trying to draft a message. At first, the message said that my PGP key couldn't be located and thus my draft could not be saved (I believe I have all my drafts mandated to save as encrypted). I decided to delete the key from Thunderbird and try re-importing it. At first, it said the key had been imported successfully. However, when trying to select the key from my account page, nothing comes up. It's just blank. I quit Thunderbird several times and re-opened, only to get the same result. Now, after my most recent app restart, Thunderbird simply won't import my PGP key at all. Other accounts still have their PGP keys active, but not this one. I'm at a loss. Is anyone else experiencing this issue? Is this a new bug? I'm running the latest version of Thunderbird (91.8.0 (64-bit)) on macos. I've attached images. Please help! Thanks!!

Struggling with TB constantly "downloading" x 10s of thousands of 10s of thousands of emails (all of which are downloaded), and the programme grinding to a halt. Have set the inboxes to a retention policy of 2500 total. So shouldn't even be trying to DL more than that. Seems to mainly manifest when I compose an email (exactly the time that the sluggishness is a problem). Have done the usual compacting/deleting * files.

This is getting to be a real issue now. I wonder if there's any paid support channels that can deal with this?

Hello

I've noticed if I have the same label setup on 2 pc's and I label a couple of mails on 1 pc, it doesn't sync with the other one and vice versa. Is there a way to make them sync? Rather annoying.

Wish to add extra email address - Errors - Unable to log in at server. Probably wrong config, username or password. Click on IMAP Did not work Click on POP3 Did not work

Double checked - Name, email address and password by coping them and then pasting them in the boxes. I have one email working from the same supplier. incoming Host outlook.office365.com POP3 Port 995 outgoing Host smtp.office365.com Port 587 IMAP Port 993

I am using TB under Ubuntu 22.04 ONLY because Gnome Evolution is requiring OAuth2 for IMAPX accounts that don't provide such authorization. TB and Outlook 365 (under Win 10) don't have that problem.

TB has a major, major problem in that it will not keep constant font, font-size, and line-spacing when I write or reply to emails. Why can't TB hold an exact font size (e.g., Arial 11). and line spacing (single) when I compose or reply to emails. I have seven (7) email accounts and I should not have to worry about having to set properties for each.

I can't send emails out of Thunderbird but can receive them, not sure what to do? Is there a phone number I can call with Thunderbird for help? I'm not that savvy with all this.

Error message: "Sending of the message failed. The Outgoing server (SMTP) smtp.frontier.com does not support the selected authentication method. Please change the 'Authentication method' in 'Account Settings | Outgoing Server (SMTP)'." Can you help? Was on the phone with Frontier for an hour - they say incoming settings are correct (no problem receiving emails), as well as outgoing. We tested sending an outgoing message from their webmail server, which was successful. Thanks, dbleagle

This is to re-open thread 1322371. I recently (2 weeks ago) upgraded from Ubuntu 18.04 to 20.04. In the process I did a general update of all apps (part of the global update process) and ended up with TB 91.8.1 build 20220413002405. The problem reported in thread 1322371 has started for this build (previously never seen) with the same symptom and work around. However, although I haven't really been scrupulous observing and analysing, I get the sense that it is manifesting itself only on the inbox. I have a mail system of over 4G of mailboxes now and there are some mailboxes that have quite a large number of messages in. It looks like the problem only happens with the inbox. Also looking at the old thread (people reporting all messages disappearing) I find that the messages disappear after using the quick filter (1. insert a string into quick filter, hit enter; 2. Do something with the shorter list of messages (read, move, delete etc); 3. all messages disappear; 4. (work around) click on another mail box then back to inbox: all messages reappear. Nice one :) Over to you guys

Hi, I removed an email account that I no longer use via deleting the account under Account Settings - Account Actions - Remove Account. The email account is now removed, however I am regularly being prompted to provide the password for this removed account. What can I do to stop this message?

Many thanks

I recently installed Ubuntu 22.04 and now the address book crashes when I attempt to use it to create an email; thunderbird freezes and give me the window stating 'not responding' and if want to force quit or wait. I end up having to force quit. But I use my address book's saved lists for a number of emails, and now this is not working. How can I fix it? I would need detailed steps, as I am not anything but a general user. Thanks.

when I receive a typed Email, The print is not visible. I have tried going into preference to reset defaults, but the setting reverts to what was previously there. White for color rather than black. Allan