Thunderbird Community Forum

Hi All,

ok, so just clicked retrieve messages and as they came in we had a power cut.

Rebooted the PC and all messages are there, but 2 copies ... I deleted one copy, but I can't delete the other ..... and they're all empty.

All the highlighted messages in the image will not delete. Any new ones that come in are fine, but these simply won't go away.

Any ideas?

cheers, Ross

Thunderbird 152.0.1 Mac

After sending on one of 4 accounts in Thunderbird (Sky Mail), the "Filter Complete" modal will not shut down.

Cancel will override.

> I have 6 email accounts I manage in my Thunderbird. > Normally I do not delay sending emails, so I have not had a reason to use the Unsent Messages Folder. > I recently installed Thunderbird's Mail Merge Add-On to send mass individual emails to classmates for a school reunion. Doing it this way will allow me to track individual bad emails. I have a total of 3621 emails. > I created a new Gmail Account for this purpose. > There is a concern to not send too many emails out at once to avoid getting flagged and suspended by Gmail as a Spam Account. (Limits of 50 to 500 per 24 hr period have been suggested to avoid this), so scheduling bursts of emails over a period of time is necessary. > The Mail Merge Add-On has 3 output choices, Save as Drafts, Send Later, Send Now. (The instructions warn against using Send Now) > I tried the Save as Drafts function and it performed as promised, creating 3621 individual customized emails in my Account's Draft folder. This, however, makes it so you have to send each email individually. > When I tried the Send Later function, it appeared to work, but a Local Folders > Unsent Messages folder never appeared. I searched all my other email accounts and finally found it in the one Old Defunct email account list that I never use anymore. It does appear to have created all 3621 emails. > I tried to Drag & Drop it into the Local Folders stack, but received an error message that a folder of that name already exists there, even though it does not appear in the list of folders. > I tried repairing folders, compressing folders and was not able to move it or even create a new one of that name and copy the contents. > I would like advice on how to proceed to complete moving/copying the Unsent Messages folder to its proper location in the Local Folders stack. Thank you! greg

I have successfully set up 3 email accounts using my default domain. When I try to use an email account that uses a second domain I can't send or receive emails. This account required manual setup which I did but it does not work. My web hosting is with Namecheap and I do believe settings at that end are correct. Any help would be appreciated.

I have a request.

Please make it easier to send feedback to the developers.

I don’t want to have to log in to the forum every time just to ask someone who might not even be an expert.

I’m Japanese and don’t speak English, so the English forum is difficult for me to use.

It’s a hassle to have to post on the forum like this just because I can’t easily send feedback in my local language.

I have two pieces of feedback I wanted to share this time.

1. Sometimes when I open Thunderbird, I get an error message saying it can’t load because there are too many accounts. Is this because it’s trying to check them all at once?

Please have it load them one by one in order. Or, please add an option in the settings to do this.

2. Messages marked with “Re:” are replies, right?

Let’s say my account is “Apple.” If I reply from “Apple,” a message marked “Re:” should remain in the “Apple” folder. From the recipient’s perspective, replies to emails from “Apple” should also come from “Apple.”

However, there were emails where I was recorded as having replied from a different account, even though I don’t recall switching accounts when replying.

So, from the recipient’s perspective, it looked like the email came from a stranger, and they replied asking me to identify myself.

While it’s not impossible that I might have changed the address by mistake while half-asleep, I’m reporting that there were instances where I was recorded as replying from a different address even though I don’t remember making a mistake.

I just want to share a request and a report, so there’s no need to reply.

Translated with DeepL.com (free version)

要望です。

開発者にフィードバックを簡単に送れるようにしてください。

いちいちフォーラムへログインして、素人かもしれない人に訊きたい訳ではありません。

私は日本人で英語が出来ませんので、英語のフォーラムも使いにくいです。

簡単にローカル言語でフィードバックが送れないから、こうしてフォーラムで投稿しないといけないのは手間です。

今回送りたかったフィードバックは二つです。

1、サンダーバードを開くと、アカウントが多いからロード出来ないとかエラーメッセージが出てくることが時々ありますが、一度に確認しようとするからでしょう？

一つずつ順番に読み込むようにしてください。 もしくは、設定で、そのように出来るようにしてください。

2、Reが付いているものは、返信したものでしょう？

アカウントがリンゴだとします。 リンゴから返信したら、リンゴの中にRe付きのものが残るはずです。 相手からしたら、リンゴから来たメールの返信もリンゴから来るはずです。

しかし、返信する時にアカウントを変えた覚えがないのに、違うアカウントから返信したことになったメールがありました。

なので、相手からしたら、知らない人からメールが来たことになり、誰だか分からないから教えてくださいと返信が来ました。

ねぼけて返信時にアドレスを変更した可能性も0ではありませんが、間違えた覚えが無いのに違うアドレスから返信したことになったものがあったことを報告しておきます。

リクエストと報告を伝えたいだけなので、返信は不要です。

I have 4 seperate email addresses in Thunderbird. Only one of them has this problem and I would like to resolve it. When I send an email, the copy goes into "All Files" and not into the "Sent" email; folder. Which setting do I need to change to put it right please?

I have a desktop that is windows 10. I use Mozilla for four email accounts, 3 of my accounts work fine. My problem is with TWC. Emails sent/forward and cant save drafts often fail. When I sign into spectrum webmail, my Mozilla TWC account works again for a while. This started about 2 weeks ago. I'm using version firefox version 151.0.2. I've eliminated Spectrum as being the issue and all my settings are correct. Thoughts?

I use Thunderbird on a Mac, where Gmail is my default email. When I try to send an email, it often takes 10 tries before it goes through, due to timeouts. How can I fix this?

Thunderbird Send message Error Sending of the message failed An error occurred while sending mail. The mail server responded: Must issue a STARTTLS command first. For more info, go to https://support.google.com/a/answer/3221692 and review RFC 3207 specifications. ffacd0b85a97d-47aa0f2186bsm33992962f8f.36 -gsmtp. Please verify that your email address is correct in your account settings and try again.

Note: I could not find the suggested specifications as indicated in the error message!

I did not change anything, the sending error occurred suddenly , all my settings IMAP Mail Server Port 993 SSL/TLS OAuth2 and SMTP Port 465 are still set to default. I changed also the SMTP to an new shown default 587 but non of this settings resolved the problem

Yesterday I downloaded 90 emails from my mail server. Only 5 of them were filtered correctly.

Upon reviewing the remaining 85 emails, I observed that many of them "should" have been filtered. So I opened up the Tools - Message Filters and applied the filtering to the INBOX file.

Almost immediately, all 85 emails disappeared. They were not in the Trash folder, nor were they visible in any other folder or mail box that I could see.

It was recommended to apply the "repair" to the INBOX which I tried; However, all that happened was 318 older emails that I have processed a few days before reappeared in the INBOX. Which interestingly would not sort by the date indicated for the email; they would only sort by subject and sender.

It was further recommended to close TB, and delete the INBOX.msf file. Which I did do. In addition, I also restored the INBOX to the previous days file using my daily backup files. That file shows 101,076 kb of info contained in it.

I reopened TB to find once again nothing in the INBOX, and when I tried to re-run the get msgs aspect, the result was the system telling me there were no email messages to collect.

Yet I know the same 90 emails are still sitting in the mail server system.

Why did this happen?

Where did the 85 emails in the INBOX go to?

Why isn't the set of 2200++ email filters not automatically filtering all emails once they are collected, and distributing them to the appropriate email file folder / mail box?

What recommendations are available to help me resolve this situation and prevent it from happening again?

Also, I have a txt and html file of the 8 Jul 2026 filter report. Why can't I upload said files along with this set of information? Why are attachments only restricted to image files?

Thank

This is a new thing. The 2 devices (laptop and Kindle) have always synced my Outlook emails. New today. Can be fixed I'm sure but don't know where to start. Thanks!

I am no longer getting emails on Thunderbird on my computer though I do get them e.g. on my iPad, and I can email out. Is that a problem with Thunderbird or with Bell my service provider?

Not sure what has happened to my PC but lost my Thunderbird app.

Reinstalled but cannot get my emails working again. I only get emails up to 13th May 2024; I guess when TSO Hosting finished?

I am now on 123 Hosting.

I have a note that SERVER for both i.e. Incoming and outgoing is:-

sxb1plzcpnl503269.prod.sxb1.secureserver.net (smtp as prefix)

Where and in what format do I enter theses server details.

I think I also need to get into cPanel but the URL I have will not work:-

https://sxb1plzcpnl503269.prod.sxb1.secureserver.net3 (:2083)

Sorry but I am confused; don't get old!

My signature does not populate when I try to forward an email. I cannot even find an option to manually add my signature.

My signature will populate when I write a new email or I reply to emails.

Is there a fix for this?

Charles