Thunderbird Support Forum

Many years ago with Virgin Media and Thunderbird I set up original e-mail of alexam@blueyomder.co.uk, then added alexamimages@yahoo.com for photography then badgerwoodcrafters@yahoo.com for my woodwork hobby, but now I am 83 I only wish to use my e-mail of malcolm.alexander101@gmail.com. I thought I had redirected the other e-mails to my gmail account, but it does not seem to work correctly or only intermitantly and I need some help please, as I am unable t understand what is needed.

Can someone please let me know how I re-direct all previous e-mails to my new gmail account on my new windows 11 laptop and help an old non geek like me to understand. many thanks. Please reply to malcolm.alexander101@gmail.com.

I am in the process and think I have completed the process to open up the new Thunderbird access for my e mail. In the previous version I could close my e mail when I had finished writing and or reading/deleting e mails. In this current version I do not seem to see where I can close my e mail when I have finished. Any suggestions?

I've been using Thunderbird for a long time. I presently have version 115.4.3

I have always had to enter my pw to receive emails, and always have to enter it again to send emails. Why do I have to enter it twice?

Every other email client I have ever used only requires I enter it once.

I don't want to use Thunderbird to save my passwords.

Thanks for any help/suggestions.

- Bill

I bought a s/mime cert from globalsign and digicert both. Neither cert is recognized by Thunderbird when I try to send a signed email. The certs are correctly installed.

This just started happening when my old cert expired. What could be going wrong?

I have been locked ot of TBird (due to a lost Primary Password) for so long that most of the stored passwords are no longer relevant. I need to start over with a new copy of TBird on my PC - can anyone please give me detailed instructions?

I had a crash in Kubuntu 22.04 with Thunderbird (up to date 115, German language). I set a Master password for Thunderbird. I installed then Kubuntu and Thunderbird again and Thunderbird without Master Password. I have a backup of the private email key (*-secret.asc exported from Thunderbird!), but it is not possible to import the private key. All I get is „Failure File can not be imported“. What is the problem and how to solve it? I did new installations (without master password) before and it worked. It’s a really big big problem for the email system if the (Backup) keys can not be imported after crashes or new installation of the system.

Hi,

Tl;dr: how to convert pgp public keys to a csr and vice versa for the generated Certificate

Since K9 and Thunderbird are about to merge I wanted to point out here that i have difficulties using a S/MIME Certificate in the PKDS 12 format on my phone. The OpenKeychain app required just can't import it. I need to use a Certificate that got signed by my company. So even if I generate a PGP pubkic key with open keychain I don't get how i would turn that into a CSR that I could send to the it Department. Has anyone else had the same issue?

I used the add on "full address column." Today's update silently removed the add on and does not provide any obvious replacement for showing the senders email address in the main email window. Why are you helping spammers to get their way ? This is extremely frustrating and I might have to look for an alternative email client. Seeing the senders email usually makes detecting spam emails a lot easier. The "Correspondents" column is in most cases misleading.

Best Regards.

I can't get thunderbird to work. Even tho I am putting in the right password, it keeps telling me that it is not right and that I have "imap" problems. I'm not sure what this means nor what to do about it? Please help. Dave [removed phone# from support forum]

Hi There,

              I have been using this email under enquiries@chrystalsshortbread for many years and have not had any issues. When I go into my email all the emails are there however it is not downloading any new ones or letting me send any. A warning has come up saying that my password has failed. I have had the same password for years with out an issue. I'm prompted to enter the password but it is rejected and then it prompts me to enter a new one but it doesn't Like that either. 

Please help!

                            Kind Regards Rory Mackinlay.

Lately receiving more emails where the subject line is completely blank? How do I filter these to junk mail? They're from random senders. Tried to set up a new filter but it did not work. Thanks

I have a domain of my business name thus the mails sent to me are arriving to the hosting company of my domain. However since the space they give is limited to 100MB I divert the emails to my gmail account (xxx@gmail.com). it was ok for years however recently gmail added SPF and DKIM protocols which my host doesn't have resulting that senders who send me an email to my domain email receive error messages from gmail. How do I continue to keep my business email and at the same time use gmail ?

My Thunderbird email app quit receiving new messages 6/13/2023 and I've had to use a different way to get emails on my laptop (note that it works fine on my pc) I finally got around to searching for answers and noticed a Mozilla Support thread that mentioned if the Connection Security is turned to NONE then messages are received. This worked for me too, but it doesn't feel safe to keep the security turned off. What can I do?

Trying to forward an e-mail from the UK National Health Service results in message:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Message detected as spam. [1709223430-338018].. Please check the message and try again.

How do I overcome what is obviously incorrect feedback? My TB mail client and server did not detect anything during receipt. There do not appear to be any client-based TB detection tools where I can identify suspect content or the particular server.

I am not receiving any messages in my SPAM folder in Thunderbird. When I open my email account using either Blue Mail or GMX web all of my SPAM messages are there.

How do I resolve this?