Thunderbird Support Forum

Hello, my boss working with Tunderbird he complained to me that the program save his email account (google email) password even he didn't want to and wanted to write any time when he start. I go to the menu of saved passwords ... I delete the password for the account and when I log in to Google again, although I say I don't want to save the password, the Thunderbird saves it automatically without asking me. This is obviously a problem with 91.8.1. I try to install to another PC but the problem is same.

Can you help me plase?

I decided I needed to use a password to enter my emails. By following my nose, I went to settings and checked the box to use a primary password. It then asked for a password. I typed it in... twice. Once, then confirm. Now, I can't enter my email no matter how many times I type in the password. I've tried resetting the password by going to chrome://pippki/content/resetpassword.xhtml. It says password was reset but nothing has changed, it did not ask me for a new password, and I still can't get in. Frustration has set in. Thank you for any help you can give tome.

Windows 10 Pro v. 21H2 - Thunderbird v. 91.8.1

Windows Security: 4/13/2022 - detected 14 Severe Threats from inbound emails infected with Trojan:HTML/Phish.RA!MTB. 4/14/2022 - detected 23 more since then - "only" 27 more, because I stopped opening Thunderbird except when absolutely necessary..

By that time, Outlook 2016 was also up and running on the same computer and receiving the same email account's messages.

When Thunderbird is shut down, not one Severe Threat is seen by Windows Security. Outlook does not allow infected messages to get through. The moment I open Thunderbird, the virus flood begins with pent up fervor.

Conclusion: Thunderbird has severe security issues. Not Windows. Not Outlook.

With respect, what's going on?

Thank you, rsw1941

When i try to send a email, and I am using thunderbird this message Warning pops up. You are about to override how thunderbird identifies this site When it has location smtp.plateautel.net 587, This site attempts to identify itself with invalid information. Wrong site. This certificate belongs to a different site, which could mean that someone else is trying to impersonate this site,

I have two email accounts that I access via Thunderbird v91.8.1 (64 bit): -

1. Gmail, which is set up to use Gmail's OAuth2 and works fine and, 2. Zoho mail, which currently uses Username and 'Normal password' authentication, which also works fine. For now.

If Zoho mail stops supporting username/password and tightens their security to use MFA (as they are likely to, like Gmail has) then their equivalent to OAuth2 is their own 'OneAuth' and Thunderbird does not seem to support this at this time.

If this happens then I will no longer be able to use TB to access my Zoho emails so can you tell me if TB is intending to support zoho's OneAuth as well as Gmail's OAuth2 and when we may expect this to happen?

Thank you

Thunderbird email is not recognizing my password - it has worked for years and tonight I cannot download mine or my husband's emails. It says my password does not match, but I have not changed it!

How do I update my password to email on thunderbird? I don't have this window that appears and ask you to put new password in. I also don't have any password saved in "saved password".

Please help!

I am getting this error message when opening Thunderbird: Login to server imap.xfinity.com with username at @comcast.net failed. I need to reset my password for the imap server. Thanks, Kevin

/edited emails from public

recently offered the Primary Password as simple security to all my programs. filled in my choice , wrote it down and put it "safe". now neither password nor backup can be retrieved. is there a recovery path?

it seems imay have excluded help by this foolishness? my i phone picks up emails...so far. maloona112@gmail.com Any suggestions welcomed. fairly immune to ridicule, I understand little about jargon nd clever stuff.

I have started getting lots of spam emails that Thunderbird is not identifying as spam. They go through to my Inbox. Thunderbird is identfying other emails as spam and correctly puts them in the spam folder.

Examples today are from Order-Shipment and Professional Who's Who.

Why is this happening and what can I do to stop it?

Hi I work for in a corporate environment and due to security policies our employees and staff members are not allowed to see their thunderbird passwords

This however is an issue considering that you can just go to privacy and security and select show passwords and get immediate access to all passwords. Primary passwords are not ideal either considering the employees can't know them as well and you need your pp to sign into thunderbird in the first place.

I have tried disabling the show passwords button by adding the pref.privacy.disable_button.view_passwords;0 setting to the config editor as a boolean and setting it to true but the 'Show Passwords' button is still accessible.

Is there any way of hiding stored passwords in thunderbird without having to log out of the account?

Dear all, please cannot find help for this topic.

I am using Thunderbird on all my equipment, I install it to my friends, on every Windows that went under my hands.

On every installation I have enabled spam detection: Enable adaptive junk mail control for this account WITH THIS SETTING: Do not automatically mark mail as junk if the sender is in (Personal address book, Collected addresses) - this settings has to "whitelist" whole Personal addresses and Collected addresses, too.

Then, in global settings I checked these checkboxes: When I mark messages as junk: Move them to account's "Junk" folder Mark messages determined to be Junk ak read Enable adaptive junk filter logging

Despite of these settings, Thunderbird from time to time, detects messages as Junk from whitelisted senders, too! It's very unreliable, when you mail with someone on daily basis and suddenly, some important message fall into Junk folder from this sender. Of course you have no reason to check the Junk folder for addresses from whitelist. Has anybody experiences with this Thunderbird bug?

Your site tells me that I have to go to the 'options' tab in order to change my password but there is NO options tab and no matter where I look I cannot find where password are stored or how they can be changed. I have windows 10. I've also tried using thunderbird on a different (windows 7) machine and can't get it to work at all. It's not exactly user friendly is it? I guess if you're a techie and love finding this stuff out then it's great but for a normal non-techie it's pretty hopeless trying to navigate around

I have TB 91. set to a pop server using SSL/TLS but got a message from gmx saying I will not be able to receive emails on TB AS IT USES OUTDATED SECURITY ... After the protocols TLS1.0 and TLS1.1 have been deactivated, the transfer of emails between your affected device or program and our GMX servers will no longer work; i.e. no emails will be transmitted to or from your GMX email account using TLS 1.0 and TLS 1.1. Third-party email programs such as Outlook, Thunderbird or pre-installed apps in which you have set up your GMX email account.We recommend that you only use newer devices and programs that support the latest TLS 1.2 or 1.3 encryption protocols and transfer your emails securely. How do I change this in TB to continue to receive emails please? M Hunt

Hello, I am trying to log into my thunderbird account from my home computer and it gives me this error message that maybe my username or password are wrong but I am sure it is correct . Can ou please help me

Background: I realize that synchronizing a cellphone with Gmail accounts has great value for the vast majority of people, but it is a great annoyance for me. Gmail has loaded hundreds of email addresses into Contacts on my new cellphone. Since only a few of the entries have phone numbers recorded I would like to remove all the Gmail contacts from the cellphone and enter a very small number of contacts manually.

Question: Is there a setting in Thunderbird which severs a connection between Gmail contacts and Thunderbird contacts so I can delete them from the cellphone without fear of deleting them from Thunderbird. (I'll deal with Google Support to find out if I can sever a connection between Contacts on the cell phone and Gmail.)

My account email address has changed, but I cannot find out how to change it to my new email address.

The Help article didn't make sense because it said: go to the Menu button, but I couldn't find a Menu button.

Under macOS Mojave and Debian Bullseye with TB 91.9.0 I cannot import a RSA 2048 bits public key. The error message just says "Error! Failed to import file." Nothing more in the error console. I checked the key with gpg --list-packets and there are no SHA1 digests (algo 2). I can import it without any error in my gpg keyring. Is this a known problem?

The key is (header and footer suppressed because the rendering is wrong, but the key has the correct "-----BEGIN PGP PUBLIC KEY BLOCK-----" header, followed by an empty line, and ends with the correct "-----END PGP PUBLIC KEY BLOCK-----" footer):

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