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Update 78.7.1 caused crash...

Not sure how this will be directed, but someone should be aware that when my T-bird received this update today, it caused the program to crash. I lost a MAJOR email I'd … (read more)

Not sure how this will be directed, but someone should be aware that when my T-bird received this update today, it caused the program to crash. I lost a MAJOR email I'd been working on for over 2 hours, and cannot express my anger in words over this. As much as I detest the idea of "giving in", this is seriously making me believe I should just go ahead... and switch to gmail.

Asked by pjowen 1 year ago

Last reply by atErik 1 year ago

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email help2

How do I answer the replies to my help questions? I have an open question going and for the life of me, I can't figure out how to answer the replies I've received! I fig… (read more)

How do I answer the replies to my help questions?

I have an open question going and for the life of me, I can't figure out how to answer the replies I've received! I figured it out once but now I don't see how. I apologize, I must just be completely brain-dead from trying to sort out this mess.

Asked by laurie13 1 year ago

Answered by christ1 1 year ago

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Email Help

I'm trying to get away from Microsoft and just moved my email here to Thunderbird. Apparently though, I need a new host as my email still identifies my server as Outlook… (read more)

I'm trying to get away from Microsoft and just moved my email here to Thunderbird. Apparently though, I need a new host as my email still identifies my server as Outlook Office 365 which is hosted at GoDaddy. Do I need to fine a new server or a new host or both? I need to be able to keep my current email address, at least for the time being, for our business. I've been trying to figure this out for over a month and it's so confusing my head is spinning. Can someone please help me?

Asked by laurie13 2 years ago

Answered by atErik 2 years ago

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Multy loading of same email message

Hello, if i set in account settings - server settings to leave messages on server for at most 5 days, i keep receiving multiple times the same email messages, even read, … (read more)

Hello,

if i set in account settings - server settings to leave messages on server for at most 5 days, i keep receiving multiple times the same email messages, even read, every time i check for new messages.

Tank you in advance, Kostas

Asked by kostas3 2 years ago

Last reply by kostas3 1 year ago

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Lost Address Book

Hi Folks, It was a good run while it lasted. Yesterday Firefox, and maybe Thunderbird, automatically updated. I didn't realize until today(hadn't answered any emails.) t… (read more)

Hi Folks, It was a good run while it lasted. Yesterday Firefox, and maybe Thunderbird, automatically updated. I didn't realize until today(hadn't answered any emails.) that the address book was completely gone.

No sign of it in the deleted files. Windows 10 seems to be VERY fragile these days.

Any suggestions:

Thanks, Phil C

Asked by philcartier 2 years ago

Last reply by philcartier 1 year ago

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Como puedo tener dos direcciones de correo en mi Thunderbird

Hola. Ya tengo una cuenta de correo configurada pero ahora quiero agregar otra mas. Como lo hago, he estado intentando desde nuevo pero aparece una ventana que de da la o… (read more)

Hola. Ya tengo una cuenta de correo configurada pero ahora quiero agregar otra mas. Como lo hago, he estado intentando desde nuevo pero aparece una ventana que de da la opcion de utilizar un proveedor que me da opciones para .net. Adjunte captura de pantalla Viviana

Asked by customer3 1 year ago

Last reply by sfhowes 1 year ago

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Problem to have two email address

Start from File/New/Existing Mail Account; press Alt if the Menu Bar with File is hidden. Or, Tools/Account Settings, Account Actions, Add Mail Account... I followed the… (read more)

Start from File/New/Existing Mail Account; press Alt if the Menu Bar with File is hidden. Or, Tools/Account Settings, Account Actions, Add Mail Account...

I followed the instructions, but I can't find the boxes you mention. Another way exists?, they are emails from different domains

Thank you

Asked by customer3 1 year ago

Last reply by sfhowes 1 year ago

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Locating sub-folders by search function

Over many years I have built up an extensive folder structure in TB for archiving my emails. After a while one looses oversight over the folder structure, and one creates… (read more)

Over many years I have built up an extensive folder structure in TB for archiving my emails. After a while one looses oversight over the folder structure, and one creates a new sub-folder with the same name as an already existing one in a different position in the structure. Is there a search function in TB that I can use to find sub-folders by name (with or without wild cards in the search pattern) and list the result showing the complete folder path?

Asked by ErlingR 2 years ago

Answered by sfhowes 2 years ago

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Mail server pop.gmail.com responded: Username and password not accepted.

After changing my gmail password and using the new password to access gmail with TB, the login fails for both "Get" and "Send". Message presented: Sending of password for… (read more)

After changing my gmail password and using the new password to access gmail with TB, the login fails for both "Get" and "Send". Message presented: Sending of password for user lalaustex@gmail.com did not succeed. Mail server pop.gmail.com responded: Username and password not accepted. This is for a pop server account, not IMAP. Running TB 78.7.1 All help is greatly appreciated

Asked by lalaustex 1 year ago

Answered by sfhowes 1 year ago

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Thunderbird Email - Delete Messages

I Cannot Deleted Emails from TB. I use POP3 mailboxes and have 3 accounts combined into a master account. TB and WIn10 updated on the same day and since then I have not b… (read more)

I Cannot Deleted Emails from TB. I use POP3 mailboxes and have 3 accounts combined into a master account. TB and WIn10 updated on the same day and since then I have not been able to deleted messages. I have tried the suggested method, Open Mail in my profile and delete the trash files, restart TB. When I try to add a new folder "Trash" it comes back with "A folder with this name already exists" and my "Deleted" folders still exist. If I immeadiatley go back into my profile I have "Trash" files in one of my accounts but not the others. The trash folder and files have also reapeared in the "smart mailboxes" folder Is there any solution to this or am I giong to have to uninstall TB and re install it.?? If I do have to unintall can this be done while retaining my emails and settings? Hope someone can help

Roger C.

Asked by Rogers Firefox 2 years ago

Last reply by День сумо 1 year ago

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upgraded Thunderbird and my previous personal address book is now empty

I recently upgraded my Thunderbird to the latest version (78) and in doing so, my personal address book is now empty. I have backups of the whole profile folder prior to … (read more)

I recently upgraded my Thunderbird to the latest version (78) and in doing so, my personal address book is now empty. I have backups of the whole profile folder prior to the upgrade but there are no *.mab files anywhere in there. However there are a whole lot of *.sqlite files (abook.sqlite, abook-1.sqlite, abook-2.sqlite all the way up to abook-74.sqlite). I copied all these files into the current profile folder and opened Thunderbird but it didn't bring all those addresses in. I then tried the import option but it doesn't have an option for *.sqlite files. Can you please assist/advise how to import all my old address book contacts from the *.sqlite files into my current profile in Thunderbird v78.7.0?

Asked by janlouisetyler 2 years ago

Last reply by janlouisetyler 1 year ago

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Thunderbird 68.3.0 keeps crashing on my laptop. I have to reinstall TB everyday to check mails. Whenever I close the TB, then reopen it crashes. It has happened

Thunderbird 68.3.0 keeps crashing on my laptop. I have to reinstall TB everyday to check mails. Whenever I close the TB, then reopen it crashes. It has happened for the l… (read more)

Thunderbird 68.3.0 keeps crashing on my laptop. I have to reinstall TB everyday to check mails. Whenever I close the TB, then reopen it crashes. It has happened for the last few weeks. Please help! My laptop is on WIndows 10 Home 1990 (November 2019) version.

Asked by bonbontintin 3 years ago

Answered by Wayne Mery 3 years ago

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Check for messages on Start up

On start up Tbird should check for new messages but, although the necessary checkbox is ticked for all accounts, it doesn't check automatically. A manual check is require… (read more)

On start up Tbird should check for new messages but, although the necessary checkbox is ticked for all accounts, it doesn't check automatically. A manual check is required.

All is up to date.

Why, & how can this be resolved?

Asked by wercsx 1 year ago

Answered by wercsx 1 year ago

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Recover Emails within a Profile

Thunderbird started this morning and had no profile. I re-entered the existing one, same email address etc, but by mistake I selected IMAP instead of POP3. It downloaded … (read more)

Thunderbird started this morning and had no profile. I re-entered the existing one, same email address etc, but by mistake I selected IMAP instead of POP3. It downloaded the new emails and that is all I can see

I have tried deleting this email account and re-entering it as a POP3 but only get the new emails

The profile folder within %APPDATA/roaming/Thunderbird/profile is many GB in size so I guess the old emails are there. But how do I restore them please?

Asked by peter445 1 year ago

Last reply by peter445 1 year ago

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Thunderbird reports the wrong email address as the sender

I have had two email addresses - call them 'therightone@gmail.com' and the 'thewrongone@gmail.com'. When using thunderbird I send an email from 'therightone@gmail.com' it… (read more)

I have had two email addresses - call them 'therightone@gmail.com' and the 'thewrongone@gmail.com'. When using thunderbird I send an email from 'therightone@gmail.com' it is received as coming from 'thewrongone@gmail.com'. It doesn't do this if sent from Outlook or Gmail. I have even deleted 'thewrongone...' from Thunderbird and yet the problem persists. I has me baffled. I can possibly see that the only solution may be to uninstall TB and reinstall it. Any suggestions are welcome. bernsch

Asked by bernsch 1 year ago

Answered by sfhowes 1 year ago

  • Archived

Email Account Disappeared Following 78.7.1 Update

This morning Thunderbird indicated that it needed to restart to apply an update. Following the update one of my email accounts was completely gone, Account Settings loo… (read more)

This morning Thunderbird indicated that it needed to restart to apply an update. Following the update one of my email accounts was completely gone, Account Settings looked as if the account had never been configured. WTH.

Asked by JLW 1 year ago

Last reply by JLW 1 year ago

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thunderbird puts EVERY email from my kids teacher in the JU NK folder

I would like to say this is an isolated issue. but its over 2000 F-ing times since August 2020 Before you give me some other solution. here is what I have done. 1. reset… (read more)

I would like to say this is an isolated issue. but its over 2000 F-ing times since August 2020

Before you give me some other solution. here is what I have done. 1. reset training data. over 20x every M-F since August 2020. literally hundreds of times if not thousands. 2. made multiple filters to run BEFORE junk controls. < this does not a fucqing thing. works on anyones email address BUT MY KIDS TEACHERS. ONE SINGLE EMAIL ADDRESS. 3. deleted all mail filters. Made only one. still nothing. Here is the bullsh1T though. IF i run the mail filters on the JUNK folder, it will move it to the correct folder. so again WTF. why cant the filter running before Junk controls do it. 4. I have, over 2000 times on individual emails from this one address, clicked on them in the junk folder and marked them "NOT JUNK" < WTF? how many times does it take. 3000? 5000? I just need to know 5. Because I am soooooooooooooooooooooo fing tired. this week, I started over 100%. I blanked my ssd harddrive to military/gov standards. I reinstalled windows from scratch. I installed thunderbird as the very first application. made (1) filter for my kids teachers email, downloaded email AND IT PUT THEM IN THE FUCQING JUNK FOLDER

Now please tell me WTF is going on. This has created issues for me where I have missed parent/teacher conferences. My kid failed a class because I didnt know they had not turned in there semester portfolio and the teacher had asked me over and over to bring it in but thunderbird just has decided this one email address is JUNK no matter WTF I do. I am not new to thunderbird. I have been using this program since it was part of NETSCAPE. Back to the 4.X days of Netscape. Pre Mozilla.

Asked by apophis13 1 year ago

Last reply by Toad-Hall 1 year ago

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Send Later issue

Hi, Was creating a draft and thought clicking Send Later would save it in Drafts folder. It's not showing in Drafts or any other folder I can bring up in TBird 78.6.1a … (read more)

Hi, Was creating a draft and thought clicking Send Later would save it in Drafts folder. It's not showing in Drafts or any other folder I can bring up in TBird 78.6.1a Had tangential access to the msg when I was given a prompt to send it now or wait on start up of Tbird ...

basically - need to find the location of this doc draft to either finish it before sending or be given a way to delete it and start all over.

many thx

Asked by E 1 year ago

Last reply by Toad-Hall 1 year ago