Thunderbird Support Forum

I'm currently using Thunderbird version 115.9.0. For the last several months when I detach, delete or save an attachment, Thunderbird will duplicate the email. I then manually delete the duplicate.

This didn't happen the first several years I used Thunderbird. Is there some setting I missed? Any solution to prevent this from happening?

Thanks for any advice.

'Vanishing Menu BarBar' Mac OS system is set to NEVER hide menu Bar, yet both Thunderbird and Firefox hide the menu bar, they are the only applications I have that do this. the posted solutions DO NOT EXIST in Mac OS 14.4.1. The posted solution says to customize and then go to a menubar drop down, but in both apps there is NO such menu item. There is a menu item for the tool bar, which I have ON, but not for the menubar. So what gives?

I uninstalled Thunderbird on my Windows 10 computer, however when I downloaded and installed it again, I was able to recover most of what I needed from my previous profile, except my task list and tasks.

Having searched every article I was able, I could not find the file extension for tasks and/or task list nor when I do find it how to properly import into my new settings/profile which I am using.

Thank you for your help Rick

I'm with BT and recently changed my password with them. Presumably as a direct result I can still receive emails through Thunderbird but can't send them (though both work fine if I use BT's own web service).

Initially I was getting 'timed out' responses but I've been running through some of the previously suggested fixes and am now at the point where I'm trying to enter the password (to login to BT server) and it's not being recognised.

All of the primary account settings seem okay, so I'm running out of ideas that aren't beyond my limited level! Any help would be greatly appreciated.

Many thanks,

Hello My Thunderbird failed pop access to my Gmail account, at beginning of month. Any try to fix, and even change from pop to imap don't work. I get the windows as shown i images as result. I don't like see oauth/legacy/consent in the URL. - Change setting in Google from pop to imap - Cookie setting updated as forum suggest - JavaScript true as forum suggest

Any hint on forwarding step? Thanks Lars Granath

I used the "A" key on a message in my yahoo account and it did not go to any of the Yahoo archive folders. Can't find it in the trash either. Any ideas about where this message might have ended up? Thanks

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is missing. I have checked the "place copy in Sent..." In the subscription list "sent" does not show up for this account

Do you need more info ?

What can I do / check ?

Thanks, Dieter

I have installed TBSync for my addresses/contacts. Syncing works correctly between Thunderbird and iCloud (both ways). However, new entries created in Thunderbird (although correctly syncing with iCloud on the net) do not appear in the Mac Contacts app on the Mac desktop. Strangely, these entries appear on my iPad Contacts app. It is only entries created in Thunderbird that do not sync through to the desktop Contacts app. Yet I can create a new entry in my desktop app and it syncs through to Thunderbird correctly. I can also edit any entry on Thunderbird created on an Apple device and the changes go through to all my devices. It seems that the format used when creating a new entry in Thunderbird is creating a problem in the syncing process between my iCloud account and the desktop app. Any ideas?

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

I have had a few emails that did not show up in the inbox listing, so the message count at the top indicated more messages than were listed. Doing a search showed them, and by moving them from the search results to another folder, and then re-searching and moving them back, caused most of them to appear. But not all - I still have a message count of 20, but only 19 listed, see photo 1. Photo 2 shows the hidden email (from Barry Chandler). So the email is there, it's just not visible!

All of a sudden two of my aol accounts won't sign in. I get a browser screen that looks like an aol sign in window and says to enter my aol log in credentials, but the URL is something else. Clearly bogus stuff, and surely attempts at phishing credentials. One other aol account still seems to log in just fine.

Hi, I use thunderbird ver. 115.9.0 on Garuda Linux Gnome (Arch based distro). From some time I noticed I cannot copy in app. I cannot copy text from messeges or copy text from popup window with thunderbird version. I try to change theme but it don'y help.

Regards.

I have an email account with IONOS and my wife has an account. We have had these accounts for several years. Recently my wife can not send email. We are configured the same and I do not have a problem. Server: smtp.ionos.com Port: 587 (tried others at IONOS support request) Security STARTTLS Authentication: Normal password. When she tries to send or forward with a simple text (one letter or larger, it does not seem to matter). She gets the following reply: "Sending of the message failed. An error occurred while sending mail. The mail server responded: Transaction failed Reject due to policy restrictions. For explanation visit https://www.ionos.com/help/index.php?id=2425&ip=198.177.53.191&c=hd&r=0MQ4Bx-1rqmFh0x4l-00ErW3. Please check the message and try again." When trying to go to that web page, it does not exist. I have gone to IONOS support and we have both looked at the configuration and can see no differences between my set-up and hers. I have deleted all email address from her machine and reloaded Thunderbird (115.9.0), restarted her machine and added back her email. Same results, she can receive but not send. If she uses her phone, it works, and if you go to the IONOS web site and use there service it works. I'm at my wits end and can not figure it out. I have also opened an incident with the IONOS Postmaster, which I think is their second level support. Please help.

I accidentally started the upgrade to 115 and aborted it. The "What's New in Thunderbird 115" now pops up every time I run the "old" version (102.15.1). It is my practice to close all running apps at night before I have the computer go to sleep mode. Consequently I have this message starting my default browser every time I restart TB. It has become annoying. There must be something I can do to stop this. I looked in all the appdata directories but couldn't find anything obvious. I also looked in the update directory but nothing obvious to me there either. Can you provide a fix for this?

I have not upgraded to 115 because too many people are having problems of one sort or another. I do not want to search for help to patch problems resulting from the upgrade process. When problems settle down a bit more, maybe then.

Give that I use TB as my desktop client to access my nyu.edu email (provided by google), and that recently I updated my password as periodically requested by nyu admin When I try to access nyu email a pop up screen come up asking to authenticate with imap.gmail.com. I click next and get a 403 Access Forbidden error (Authentication failure while connecting to server imap.gmail.com.)

Solutions I have tried: 1. Clear cookies, history and cache on browsers and TB; 2. Changed default browsers (Ffox, Ch, Edge); 3. Deleted account in TB and created it again using instructions here https://www.nyu.edu/servicelink/KB0016473 4. Accessed my nyu email on browser to check user name and password. It works. I can access the email.

Nothing seems to work. Still get 403 error. As a result I am unable to authenticate and hence use the email account in TB.

Just installed thunderbird on a new to me computer When I enter my shawmail account it does the auto install and sets up but can t access imap server. My wife s shawmail works as does my ymail and gmail. called shaw but since it works when I log in through webmail, they can't help and suggested I try this site, I've deleted it and put it back and all the numbers are correct, Any ideas? thanks