Thunderbird Support Forum

Our organization uses GoDaddy which worked fine with Thunderbird until GoDaddy migrated to Microsoft Exchange 365/Outlook. According to GoDaddy, Microsoft does not allow any of the authentication protocols offered by Thunderbird for SMTP outgoing messages.

Thunderbird has helpfully added a Microsoft 365 option for SMTP settings in the latest update, but when you click that it says that you have to get a third-party paid app called OWL to make it work.

My question to Thunderbird: is this going to be the only answer to this problem or is it being worked on? Background is that the organization I work with has the GoDaddy Account so I have no control over that choice. I've used Thunderbird to keep my email out of the clutches of Microsoft Outlook and would like that to continue. I've also been donating to Thunderbird for years so I'm not opposed to paying. I just don't think I should have to use a 3rd party app for basic functionality.

I was deleting large quantities of e-mails to free up space. I'd highlighted over 600. Thunderbird asked if I was sure I wanted to select them all, I said yes. I'd intended to then hit delete.

Unfortunately, Thunderbird decided to try to open all the e-mails, in separate tabs. Of course, it can't.

Big problem is I can't stop it from trying. I have let it crash and selected "re-open", let it crash and selected "quit", tried to x-out the e-mail tabs while it is working (it won't let me), I have x'd out of Thunderbird myself, and restarted my PC.

And, still, when I try to start Thunderbird, it opens and immediately starts trying to open all those tabs again.

Please tell me how to make it stop! I made one bad click ...

I currently use Mitchell 1 Teamworks Invoice Software to send emails to customers for vehicle repairs. Mithchell 1 uses Thunderbird. Unfortunetly I am unable to send emails and was hoping for a solution. Thunderbird is currently set up as my default email.

Diagnostic information for administrators:

Generating server: TYUPR01MB5253.apcprd01.prod.exchangelabs.com

johndavis435@hotmail.com Remote server returned '554 5.2.2 mailbox full; STOREDRV.Deliver.Exception:QuotaExceededException; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Microsoft Unified Storage is full. QuotaExceededException: Microsoft Unified Storage is full.[EndDiagnosticData] [Stage: DeliverMessage]'

115.5.1. It has been months now since the redesign and this is still so buggy I encounter bugs constantly. Most critical is if I highlight something and try to drag it to a new location it gets deleted. No undo function available. What was highlighted is just gone permanently. I try to remember to instead copy and paste then delete from the former location but I keep forgetting and lose everything. Entire paragraphs I wanted to relocate. If I do try to copy and paste it doesn't paste on the first attempt. It pastes the second time.

At this point I think I have to switch to Webmail for sending out an email. I just can't deal with broken Thunderbird any more.

Hi,

Hoping someone can help, I'm setting up my Gmail account and have copied all the settings over exactly from my old laptop and have generated a new 'app password' in Gmail. Thunderbird pops up a Google login page then it is saying it can't connect to the server. Everything is working fine on my old laptop with configuration exactly the same (except for the use of older but still active app password).

I don't think Google allows me to see my old app password, only generate a new one, but as the new one won't work I'm thinking that maybe Google somehow knows I'm using POP email on two machines and won't allow this until I delete the old app password. Does anyone have experience of this? Just don't want to delete the password in case it stops working on both laptops! Also note that I don't want to disable 2 step authentication as this makes my account less secure and it has been working fine for years with this enabled.

Thanks!

Hi SInce upgrading my Thunderbird to the latest version, I cannot show the full body of search results which are in the local folders. When I select a specific email on a date shown tries to display the body but the screen is completely empty. If I browse the same local folders I can view bodies perfectly. The workaround I am using is to note the date of the emails I've found from the search and then find them individually by browsing the folder contents.

In Thunderbird I keep getting RETR errors, and I am unable to get out of troubleshoot mode. No solutions to either problem appear. I can only access my principle email through Comcast.

Since yesterday afternoon ( March 26 ), I have been unable to send emails via Thunderbird but I can receive them. When I attempt to send an email I get an error message as shown. Could someone assist me in resolving this problem

Bonjour, depuis 2 jours mes 2 comptes de messagerie (jprobbe75@gmail.com et jprobbe92@gmail.com) sont bloqués par google. J'ai suivi votre tuto, mais en vain...pouvez vous vous connecter à mon mac pour analyser ce qui cloche? Merci JP ROBBE

I am a long time Thunderbird user on both Windows and now on Linux. My current Linux Mint system and Thunderbird are both current on updates. Thunderbird has been experiencing hang for several weeks (maybe more like a couple months) I have been living with it as it will recover if I wait a minute or so. Today when I started looking the issue I was more than a little disturbed to find the profile being used was located in mt home folder instead of on the server I had been using it on (I thought) for several years. Upon further examination it appears I have FOUR profile showing up and the one on the server has not been used in over a year. Why would my default profile not be where I expect it to be living??? I guessing I have a bunch personal folders data now scattered out across in at least three places and only one of them is getting backed up. NOT a very happy camper here today. . . See attached info: I didn't see anything in the log file, but then the hangs seem to recover when I wait them out.

Hello, we have a serious issue with labels in Mozilla Thunderbird at our company. We have many computers in the company and 9 labels, but unfortunately, on some computers, they do not synchronize with each other. The problem has persisted for a long time and nothing helps. We ask for assistance.

Best regards, Hubert Mielicki

Each time I try to send an email it tells me to select a certificate for Authentication. Each time I do this if I select any of the options and hit okay it does not work. But if I just hit cancel it sends the message I'm not sure how to get this error message to stop popping up or just go away all together or what the issue is in the first place.

I am receiving the following message: The RETR command did not succeed. Error retrieving message. Mail server.comcast.net responded: Message 9 expunged.

The message number does change each time I try to download my messages. Thanks for any help. Rob

During move of my 2022 mails, the system crashed, and the mails disappeared. I have an older back-up, but how do I get the 2022 mails back without disturbing the later mails

Hello, Can anyone help with server issues? I'm able to sign in and open Thunderbird but i can not receive or send any emails. It states my server is the issue but i attempted everything i saw online in regards to turning on and off my proxy and firewalls as well as checking the port was 587 for outgoing but its still not working can someone assist me in fixing this.