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  • Archived

Gmail stopped working out of the blue. Years with no issues. Hoursthrough all support forums, including Google's, to no avail. No phone,email,chat for either.

iMac 10.8.5 Thunderbird 24.6.0 Everything been working fine for years, then one day last week.....Gmail iMap died. Deleted account and added it agagin. Tried different … (read more)

iMac 10.8.5 Thunderbird 24.6.0

Everything been working fine for years, then one day last week.....Gmail iMap died. Deleted account and added it agagin. Tried different setting under manual set-up to no avail. Changed password, did captcha unlock, got many 2-step verification texts, .....I've done it all. No email, phone or chat support for either side. fed up. I give 20k+ to Google over the years for advertising business and still with no escalation to help with upper tech management etc., and no support on Thunderbird side. Had better luck using Windows Outlook!!!!!!! Ugh. HELP!!!!!!!

Asked by sponginn 6 years ago

Last reply by christ1 6 years ago

  • Archived

What is the best method to use to restore from a last backup (Feb), but keep fairly recent emails before it went wrong (today)?

We have a backup of my wife's Email account in a backup from February. Today our son used the account and clicked compact folder on a popup. Unfortunately it seems to hav… (read more)

We have a backup of my wife's Email account in a backup from February. Today our son used the account and clicked compact folder on a popup. Unfortunately it seems to have deleted everything in the Inbox, and some from the Sent, Delete, Drafts and various other folders. My wife needs to get the rest back, Its an iMap account and online there are 3k emails in the Inbox.

Ideally she needs it restored to 9am today. Can anyone suggest how? Or, failing that can anyone suggest a way to use the February backup but retain whats left of the account she currently has, and then work through the Webmail Inbox to restore lost emails between now and Feb?

Asked by RegM 6 years ago

Last reply by christ1 6 years ago

  • Archived

Says it is getting messages, but it doesn't, just does nothing.

Yeaterday it started to download messages then stopped and did nothing. I could not correct the problem. Today it noted that it was getting messages but never downloade… (read more)

Yeaterday it started to download messages then stopped and did nothing. I could not correct the problem. Today it noted that it was getting messages but never downloaded a single message. It indicated that there were 45 messages.

Asked by darkhorse1935 5 years ago

Last reply by finitarry 5 years ago

  • Archived

why can I no longer go directly from an email to website such as Kobo or pinterest.Could do it before yesterday

I recieve emails from Kobo with special offers .I was able to select the offer and it would go directly to Kobo.I am no longer able to do that. Also pinterest - I get ema… (read more)

I recieve emails from Kobo with special offers .I was able to select the offer and it would go directly to Kobo.I am no longer able to do that. Also pinterest - I get emails with suggested pins/boards that I might be interested in and was able to go directly from the email to Pinterest

I have just checked Kraft Canada Recipes and it is the same

VERY FRUSTRATING

Asked by frustratedgranny 5 years ago

Last reply by christ1 5 years ago

  • Archived

My 'Sent Mail' folder suddenly emptiedleaving only a blank page

Although I expect my emails to end up as a copy in the Sent folder, suddenly this no longer occurs. My entire history of SENT emails has vanished. Are they retrievable? … (read more)

Although I expect my emails to end up as a copy in the Sent folder, suddenly this no longer occurs. My entire history of SENT emails has vanished. Are they retrievable?

Thanks for any help someone can offer. Lou

Asked by loucalcagno 5 years ago

Last reply by Gnospen 5 years ago

  • Archived

all mail in one specific submap has vanished.

All other maps are unaffected. The mails are still available on the server of xs4all.nl and my smarthphone. And new mail stays. What happened? And where is my mail … (read more)

All other maps are unaffected. The mails are still available on the server of xs4all.nl and my smarthphone. And new mail stays. What happened? And where is my mail

Asked by hdedood 5 years ago

Last reply by christ1 5 years ago

  • Archived

can't connect to outgoing verizon server

I just downloaded TB last night because the outgoing email suddenly stopped working on my Eudora account. Spent an hour on the phone with Verizon last night and they ult… (read more)

I just downloaded TB last night because the outgoing email suddenly stopped working on my Eudora account. Spent an hour on the phone with Verizon last night and they ultimately said Eudora is not supported and said good bye. Thanks, Scott Kerwin

Asked by redbro 5 years ago

Last reply by christ1 5 years ago

  • Archived

since upgrade, my master passwords doesn't allow receiving emails

i upgraded to 38.0.1 i have ~10 email accoutns, from various providers (i also have ~10 RSS accounts) 1. Since upgrade, i have to write my master-password once for each e… (read more)

i upgraded to 38.0.1 i have ~10 email accoutns, from various providers (i also have ~10 RSS accounts)

1. Since upgrade, i have to write my master-password once for each email account (i get ~10 input popup boxes) 2. writing my master-password doesn't let me login to these accounts, so i'm not getting emails.

i had to downgrade again (i have now version 31.7) and everything works "normally", i.e. 3 master password popups, not 10, and they really let me into my accounts.

Asked by ed-nana 5 years ago

Last reply by christ1 5 years ago

  • Archived

Thunderbird crashes at startup. I can't grab the information from the report, but it does say that it's being reported. Help!

When we open Thunderbird, it crashes. We can't access emails. We get a report and I've tried to copy and paste, but it won't allow. The report has been sent in, but I … (read more)

When we open Thunderbird, it crashes. We can't access emails. We get a report and I've tried to copy and paste, but it won't allow. The report has been sent in, but I haven't gotten any response, probably because I can't access my email.

Asked by QuiltStudio 5 years ago

Last reply by christ1 5 years ago

  • Archived

CCan't send email. Keep getting Administrative prohibition error.

I can't send email out. I keep getting this error message "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the… (read more)

I can't send email out. I keep getting this error message "An error occurred while sending mail. The mail server responded: Administrative prohibition. Please check the message and try again." Please advise, Thanks

Asked by billzilla 4 years ago

Last reply by christ1 4 years ago

  • Archived

hotmail emails disappears on opening or clicking on account name in thunderbird

Hi there, how are you? I've been having problems with Hotmail for Thunderbird for the last many months. I have added, re added accounts, checked many times. First off its… (read more)

Hi there, how are you?

I've been having problems with Hotmail for Thunderbird for the last many months. I have added, re added accounts, checked many times. First off its very slow to sync, extremely, takes days, hours, the connection times out a lot, tried decreasing the tcp connections, no go. Looked online a lot. nothing.

Secondly, when collapsing the hotmail account, all the emails disappear and has to resync. Same thing happens when opening thunderbird at random, tired of it I started using hotmail in windows live mail.

Any fix for this please? Use auto settings and manual, Imap.

Thank you

Asked by npfd 4 years ago

Last reply by sfhowes 4 years ago

  • Archived

Thunderbird mail lists

iMac yosemite 10.10.5 I have created a mail list but when I select the address book and then "write" nothing comes up in "to" window. If I highlight all the contacts and … (read more)

iMac yosemite 10.10.5 I have created a mail list but when I select the address book and then "write" nothing comes up in "to" window. If I highlight all the contacts and select "write" only the first 3 show in the "to" window What am I doing wrong

Asked by janeroddick 4 years ago

Last reply by christ1 4 years ago

  • Archived

my inbox of (pop mail ) is not showing any mail, other folders are working fine. how to correct

I use thunderbird as my mail software on my laptop. I receive mails from two different POP mail accounts and have separate inbox for both. Since last two days on one of … (read more)

I use thunderbird as my mail software on my laptop. I receive mails from two different POP mail accounts and have separate inbox for both. Since last two days on one of the accounts mails are not seen in INBOX, I had lot of mails in junk folder which I deleted and afterwards it suggested compacting the mail box telling upto 500 mb can be freed up. I clicked yes. From then inbox is not working properly. But when in select inbox for display some processing is on. I tried leaving computer on overnight thinking it is compacting (nearly 18 hours) but same thing happened, then I shut down TB andopened again. Please suggest a method to restore all my mails in inbox. rgds HSN

Asked by hsnikhila 4 years ago

Last reply by christ1 4 years ago

  • Archived

2nd, 3rd, 4th Quickbooks report I open in email are the same as the 1st QB report; multiples files in temp directory

The 2nd, 3rd, 4th, etc Quickbooks report I open in Mozilla Thunderbird with Adobe Acrobat Standard DC are always duplicates of the first Quickbooks report I emailed. Eve… (read more)

The 2nd, 3rd, 4th, etc Quickbooks report I open in Mozilla Thunderbird with Adobe Acrobat Standard DC are always duplicates of the first Quickbooks report I emailed. Every time I open the email and click on the attached report, it creates another file in the temp directory with the same file name and an updated extension: "Report_from_companyname-2, -3, -4". Each of the temp files contain the same data as the first report I emailed "Report_from_companyname". When I close email, some of the "Report_from_companyname-*" temp files are deleted. Next time I email and open a new report, "Report_from_companyname" temp file is created, and it works THE FIRST TIME!

Asked by ivag 4 years ago

Last reply by gild 4 years ago

  • Archived

I updated a few months ago, haven't been able to access emails every since.

I get the following on all my accounts: Timestamp: 12/4/2015 8:59:56 AM Error: An error occurred during a connection to voda25.vodahost25.com:993. SSL received a weak eph… (read more)

I get the following on all my accounts:

Timestamp: 12/4/2015 8:59:56 AM Error: An error occurred during a connection to voda25.vodahost25.com:993.

SSL received a weak ephemeral Diffie-Hellman key in Server Key Exchange handshake message.

(Error code: ssl_error_weak_server_ephemeral_dh_key)

Asked by ctibby007 4 years ago

Last reply by christ1 4 years ago