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since upgrade, my master passwords doesn't allow receiving emails

i upgraded to 38.0.1, but since then thunderbird doesn't log in to all of my accounts. i have ~10 email accounts from various providers, and ~5 RSS accounts. After reins… (read more)

i upgraded to 38.0.1, but since then thunderbird doesn't log in to all of my accounts. i have ~10 email accounts from various providers, and ~5 RSS accounts.

After reinstalling a lower version (31.7) everything works fine again.

Also When starting thunderbird 38.0.1, EACH account asks for the master password, so i'm getting ~10 input popups for entering the master passwords.

with the older version, I had to write my master password "only" 3 times, which was also bad, but not as bad as now.

Asked by ed-nana 5 years ago

Last reply by christ1 5 years ago

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Unresponsive after sending email

Thunderbird 45.4.0 on Mac OS X 10.9.5 After the new update was installed two days ago, Thunderbird becomes unresponsive after sending an email. I must force quit the appl… (read more)

Thunderbird 45.4.0 on Mac OS X 10.9.5

After the new update was installed two days ago, Thunderbird becomes unresponsive after sending an email. I must force quit the application and reopen it.

Any ideas?

Asked by tijoev 4 years ago

Last reply by Matt 4 years ago

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no messages to download

Hi everybody! Who can help me to restore My local folders Inbox e-mail ? After reinstalling windows 10 try to bring back my old profile -everything bring it back exept my… (read more)

Hi everybody! Who can help me to restore My local folders Inbox e-mail ? After reinstalling windows 10 try to bring back my old profile -everything bring it back exept my main e-mails in local folders/ Inbox there is also other account iwch is working great. may be problem in size ? My inbox file is 3.8 Gb Try to use import export tool, delete profile and creating new - but nothing helps Please tell me solution or may be someone can repair it with Teamviewer ?

Asked by HaykMail 4 years ago

Last reply by philipp 4 years ago

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All messages from IMAP server where deleted via thunderbird, even with all settings set to keep messages and not delete.

I recently set up Thunderbird on my new Linux Mint machine, I have previously been using outlook with windows. After setting up Thunderbird loaded about 1-2 days worth of… (read more)

I recently set up Thunderbird on my new Linux Mint machine, I have previously been using outlook with windows. After setting up Thunderbird loaded about 1-2 days worth of emails. It was setup using IMAP with a hosting server that we have used for some time. All settings were set to not delete anything unless i specifically delete a message. No automatic deleting, everything to be kept on the server. Next morning i loaded up thunderbird and there was no mail. I sent myself a test email and it came through and landed in the inbox. I could not find the missing mail in my Trash or Archives, i double checked all the settings, they were all the same as before. I logged into our webmail via a browser to check the mail on the server, all the mail had been deleted, everything over 3000 emails gone. I cant figure out why this has happened.

Asked by foxthor 3 years ago

Last reply by Wayne Mery 3 years ago

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Local folder emails not visable

I used the Move to function in Thunderbird to move emails to a local folder. After the move was complete, the email can not be viewed and no subject is seen only the tim… (read more)

I used the Move to function in Thunderbird to move emails to a local folder. After the move was complete, the email can not be viewed and no subject is seen only the time of the transfer is visible. See image . The server type is IMAP

Asked by kahunacraig 3 years ago

Last reply by christ1 3 years ago

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Thunderbird goes into a WAIT state every 10 or so minutes

My Thunderbird account has a hierarchy of some 8 userids. Each userid has 10 to 30 folders. When I work with Thunderbird to write an email, it goes into a wait state for … (read more)

My Thunderbird account has a hierarchy of some 8 userids. Each userid has 10 to 30 folders. When I work with Thunderbird to write an email, it goes into a wait state for a minute or two every few (10 or so) minutes. Is this a known bug/problem? Or is it a hardware problem? How can I solve the problem? Or should I use a different system (The technician suggested I just dump it and go to Google Chrome or something. It is extremely frustrating. Thanks. dov@gilor.com

Asked by dovgilor 3 years ago

Last reply by Wayne Mery 3 years ago

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E-mail shows in search, but won't display when clicked on.

When searching through e-mails, I see a list of matching e-mails and a small preview. However, when I click then on the e-mail, nothing displays. For an example, I sear… (read more)

When searching through e-mails, I see a list of matching e-mails and a small preview. However, when I click then on the e-mail, nothing displays. For an example, I search for Royal Caribbean, and I see a list of e-mails saying things like "Sale on cruises this month....." as part of the preview of the whole e-mail (not just the subject line) but when I click on the e-mail and nothing shows up.

So I cannot see old e-mails (and by old, I mean like a few days or a week, but also much older mail).

Anyone else experience this issue? Is there a work around? I have attached two images: The first is the search, and then the 2nd one is when I double click on the first e-mail that came up in the search.

Asked by DanDMan2 3 years ago

Last reply by Wayne Mery 3 years ago

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Still can't send emails

I can't sent emails. Tried various things already, but they don't work. Here is the information you might need: Сведения о приложении Имя: Thunderbird Версия: 52.… (read more)

I can't sent emails. Tried various things already, but they don't work. Here is the information you might need:

 Сведения о приложении
   Имя: Thunderbird
   Версия: 52.9.1
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.9.1
   Папка профиля: Открыть папку
             (Локальный диск)
   ID сборки приложения: 20180709124824
   Включённые плагины: about:plugins
   Конфигурация сборки: about:buildconfig
   Использование памяти: about:memory
   Профили: about:profiles
 Учётные записи почты и новостей
   account1:
     INCOMING: account1, , (pop3) viktoriafilov.com:995, SSL, passwordCleartext
     OUTGOING: , viktoriafilov.com:465, SSL, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
 Сообщения о падениях
 Расширения
   Lightning, 5.4.9.1, false, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Важные изменённые настройки
   Имя: Значение
     browser.cache.disk.capacity: 358400
     browser.cache.disk.filesystem_reported: 1
     extensions.lastAppVersion: 52.9.1
     font.name.monospace.el: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 73cff43c-8b50-4f45-a839-e47e412670f
     media.gmp.storage.version.observed: 1
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1533722861
     places.history.expiration.transient_current_max_pages: 122334
     security.disable_button.openCertManager: false
     security.sandbox.content.tempDirSuffix: {9cbc15ac-0aca-4554-83f8-2899110715aa}
 Графика
     GPU #1
     Описание: Intel(R) HD Graphics 3000
     Код производителя: 0x8086
     Код устройства: 0x0116
     Видеопамять: Unknown
     Драйвера: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
     Версия драйвера: 9.17.10.4229
     Дата разработки драйвера: 5-26-2015
     Features
     Direct2D: false
     DirectWrite: true (6.2.9200.22164)
     Визуализатор WebGL: false
     AzureCanvasBackend: skia
     AzureCanvasAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: skia
 JavaScript
 Инкрементальный GC: 1
 Поддержка доступности
   Активирована: 0
   Отключение поддержки доступности: 0
 Версии библиотек
     Ожидаемая минимальная версия
     Используемая версия
     NSPR
     4.13.1
     4.13.1
     NSS
     3.28.6
     3.28.6
     NSS Util
     3.28.6
     3.28.6
     NSS SSL
     3.28.6
     3.28.6
     NSS S/MIME
     3.28.6
     3.28.6

Asked by barashek91 2 years ago

Last reply by Matt 2 years ago

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"Domain is prohibited to send mail because of email abuse." How else can I troubleshoot this?

An error occurred while sending mail. The mail server responded: Domain lunacleaning.ro is prohibited to send mail because of email abuse.. Please check the message rec… (read more)

An error occurred while sending mail. The mail server responded: Domain lunacleaning.ro is prohibited to send mail because of email abuse.. Please check the message recipient "patricia.p.office@gmail.com" and try again.

Mail provider: ROHOST ISP: Telekom Romania Firewall version: Windows firewall with advanced security Thunderbird version: Mozilla Thunderbird 60.5.0 (32-bit) OS: Windows 7 Ultimate x64 based PC Antivirus: ESET NOD32 12.0.31.0

Asked by supertina100 2 years ago

Last reply by Matt 2 years ago

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Filelink with Wetransfer. Unable to upload. Firewall issue?

First ever question - :) Have had no previous trouble, but suddenly, I've started getting "Unable to upload to WeTransfer" errors. I just discovered this evening if I … (read more)

First ever question - :)

Have had no previous trouble, but suddenly, I've started getting "Unable to upload to WeTransfer" errors.

I just discovered this evening if I pause my firewall through Eset, files link without a problem.

Can the filelink protocol or module be added as an exclusion in my firewall - if so, what is it?

Thanks!

Asked by design20 5 days ago

Answered by Stans 5 days ago

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Thunderbird queries old account

My email is hosted elsewhere now, and I updated my account settings, but it seems like Thunderbird is still trying to get messages at the old location. I have tried rest… (read more)

My email is hosted elsewhere now, and I updated my account settings, but it seems like Thunderbird is still trying to get messages at the old location. I have tried restarting, but it didn't resolve the issue.

Thunderbird 78.7.1 (32-bit) on Windows 10 (64 bit)

Asked by kowalski5233 5 days ago

Answered by Stans 5 days ago

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Emails Download And Immediately Disappear

I've used Thunderbird on my Win 10 desktop as my mail handler program for years and it has never had a problem. This week every email I download from Earthlink appears i… (read more)

I've used Thunderbird on my Win 10 desktop as my mail handler program for years and it has never had a problem. This week every email I download from Earthlink appears in the download window for an instant, and then disappears. There are NO error messages.

Are the messages "hiding" somewhere or have they been deleted? What caused this and how do I fix it? For now I changed the POP3 option in Thunderbird to leave the messages on the server, so I can at least read them.

Thunderbird is at the current update level. Did a software update cause this? Anyone else having this problem?

Thanks for any help you can offer.

Dick

Asked by Dick 4 days ago

Answered by Dick 3 days ago

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Thunderbird opens but no folders or emails showing

Hi, Following cloning of my SSD Thunderbird opens but not showing my accounts etc. Everything else seems normal on the computer. I am on windows 10 and have reinstalled T… (read more)

Hi, Following cloning of my SSD Thunderbird opens but not showing my accounts etc. Everything else seems normal on the computer. I am on windows 10 and have reinstalled TB. It seems to be working in the background because I am getting notifications when an email comes in. Any help appreciated.

Asked by ph15 2 days ago

Last reply by christ1 1 day ago

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Mixed message content !

Hello, When my Thunderbird loads emails, it mixes them up. I'll explain. If it loads an email from forums[at]mozfr..org and magistrate[at]justive..gouv..fr , on both it w… (read more)

Hello,

When my Thunderbird loads emails, it mixes them up.

I'll explain. If it loads an email from forums[at]mozfr..org and magistrate[at]justive..gouv..fr , on both it will put the same message, whereas the two emails do not have the same origin, not the same operator.

To be more clear, the warning messages from the Mozilla forum dominate. I am a lawyer, if I receive an email from a magistrate, his message will have absolutely nothing of what he wrote, but all the content will be replaced by that of a warning message from the Mozilla forum.

In Correspondent, it puts me the e-mail of the magistrate, but the window to read the message it puts me the e-mail of the Mozilla forum.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-02-26-17-33-40-7b7338.png

I really thank you for all your attention, if you could help me, the file of exchange with the magistrate, it is a file on tortures made on a young child, I really can't lose that.

Asked by Maleficient 1 day ago

Answered by Matt 1 day ago

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Can't receive emails with POP yahoo server, can't reconfigure to IMAP

Hi, I haven't been able to download my emails for months from my pop.att.yahoo.com account. I enter my password and Thunderbird thinks for a few minutes before I get the … (read more)

Hi, I haven't been able to download my emails for months from my pop.att.yahoo.com account. I enter my password and Thunderbird thinks for a few minutes before I get the error "Sending of password for user did not succeed. Mail server pop.att.yahoo.com responded: Server error - Please try again later." It's been this way for months, I just updated to the newest version and it still doesn't download

Asked by betsynoecker 1 day ago

Answered by sfhowes 1 day ago

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TB opens always with old tabs after restart

I am using the beta channel of Thunderbird. Ever since Version 86.0beta (end of Jan 2021), Thunderbird starts up with the same tabs open; even if the email has been delet… (read more)

I am using the beta channel of Thunderbird. Ever since Version 86.0beta (end of Jan 2021), Thunderbird starts up with the same tabs open; even if the email has been deleted. Newly opened tabs are not displayed. I have done a number of things to try change it, to no avail. Among them was: compacting folders, starting up in safe mode, clearing cache and setting the pref "mailnews.send.jsmodule" to false. (By the way, that last thing was a bad idea: opening emails would not work anymore; luckily I was able to reverse that.) I had hoped that a next version would correct this behavior. Anyone having thoughts? Thanks.

Asked by jpnescio 1 day ago

Answered by sfhowes 23 hours ago

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Thunderbird: No way to see my Inbox of one specific account or to receive mail on this accounts

I have several Pop accounts and this morning I tried to get access to the mail, I had already loaded the day before, of one of my accounts. When I move my mouse to my Inb… (read more)

I have several Pop accounts and this morning I tried to get access to the mail, I had already loaded the day before, of one of my accounts. When I move my mouse to my Inbox to select the last message, this message disappeared and the same happened with the next one and no message of the Inbox is displayed anymore. This didn't happen with the over accounts. Then I tried to send a mail from another account to that failing account and I am unable to read in this test message. I can however send a message from the failing account. Note that all my mail accounts are pop accounts provided by my Internet access provider and the parameters of all my accounts are the same except of course the e-mail address.

Please can you help me to solve this problem? Thanks in advance and have a nice day

Asked by rene.clubmicro 5 years ago

Answered by christ1 5 years ago

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Thunderbird crashes

after seconds on Mac Air iOS 10.11.6. I added calendars and address books and since then it crashes. Already reinstalled but calendars etc. still showing up. Can I reinst… (read more)

after seconds on Mac Air iOS 10.11.6. I added calendars and address books and since then it crashes. Already reinstalled but calendars etc. still showing up.

Can I reinstall from the scratch? Program worked great until I added calendars and address book.

Asked by ischaerli 4 years ago

Last reply by Matt 4 years ago