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Thunderbird doesn't download messages or don't use filters

Hello, I have a problem that my thunderbird doesn't download sometimes messages. I must restart it once or twice. The second issue is that sometimes Thunderbird doesn't u… (read more)

Hello, I have a problem that my thunderbird doesn't download sometimes messages. I must restart it once or twice. The second issue is that sometimes Thunderbird doesn't use filters and all mesages going to main folder. Any advice?

Asked by Łukasz Tomczak 2 months ago

Emails not sending

Hey, We use Thunderbird for our business email from MYOB. When emails are being sent from MYOB they are not sending through Thunderbird, so no emails are able to go out… (read more)

Hey,

We use Thunderbird for our business email from MYOB. When emails are being sent from MYOB they are not sending through Thunderbird, so no emails are able to go out.

We had a problem also in December where it would only send 5 emails at a time before it stopped sending and we had to come back after a time to be able to send only another 5 invoices out.

I have cleared out a whole years worth of emails, restarted the program, restarted the computer and nothing seems to be working.

Can you please look into this urgently as we are unable to send out invoices, which is impacting the business.

Many thanks

Asked by bmshowerscreens 2 months ago

Many e-mails archived to monthly folders but many e-mails insist remaining in yearly folder

TB 115.6.0 I have a POP account (not Local Mail) with thousands of archived e-mails already in yearly folders. At some point, I updated the "Archive Options" to use mon… (read more)

TB 115.6.0

I have a POP account (not Local Mail) with thousands of archived e-mails already in yearly folders. At some point, I updated the "Archive Options" to use monthly folders (Keep existing folder structure of archived messages: UNchecked). Some newer archived e-mails have now been correctly archived to Archives/YYYY/YYYY-MM folders.

I'm now trying to get them all archived to monthly folders. I selected all the e-mails in Archives/YYYY and executed the Archive operation. Many were correctly moved into designated Archives/YYYY/YYYY-MM folders but many also remain in the Archives/YYYY folder still. "Archive" operation has no effect.

I have tried moving the e-mails from Archives/YYYY to a newly Archives/foo folder. When I run the Archive operation, they are all put back to Archives/YYYY whyyy 🤬 I've tried repairing all the folders and it doesn't help. Everything else seems ok, nothing appears corrupted... these e-mails seem to have some sort of hardcoding to put them back into Archives/YYYY instead of Archives/YYYY/YYYY-MM. It's not just Archives/YYYY either but Archives/YYYY-1 (2023 and 2022). I haven't checked any others, but I have Archives back to 2000 yeah boy 😅

In the mean time, instead of running the Archive operation, I'll just have to move them manually...

Asked by 𝖘𝖈𝖆𝖗 2 months ago

Last message not showing

Hello I am using version 102.15.1 In my previous version of Thunderbird the last message received would show in the message pane, now there is nothing. Previously for i… (read more)

Hello

I am using version 102.15.1 In my previous version of Thunderbird the last message received would show in the message pane, now there is nothing. Previously for instance, in my old Thunderbird, press get messages, they come in and the last message would conveniently show in the message reading pane, instead It is now empty.

There is no problem viewing the messages in the usual way. My Thunderbird layout is set in Classic View – Folder Pane- Message Pane.

Any ideas please Pete

Asked by pete39 2 months ago

After a couple days of running very slowly I restarted. Won't come up now.

I am running Ubuntu 18.04 using thunderbird Version: 1:102.11.0+build1-0ubuntu0.18.04.1. Thunderbird had been running slowly for a few days. So I stopped it and when I a… (read more)

I am running Ubuntu 18.04 using thunderbird Version: 1:102.11.0+build1-0ubuntu0.18.04.1.

Thunderbird had been running slowly for a few days. So I stopped it and when I attempt to start it up it fails to come up. I did wait over 12 minutes. During this time I have a thunderbird PID and over 50 child PIDs that show up under "pstree" but not from "ps".

I keep my folders compacted but I do have a large number of emails in various folders. Most of them under "Local". I do periodically empty Trash folders and my Junk folders automatically delete files over 90 days old.

Inspecting the files under ~/.thunderbird/* I found the global-messages-db.sqlite file was almost 3 GB (2804940800 bytes).

I deleted the file and restarted thunderbird. I experienced the same behavior. The global-messages-db.sqlite was recreated but only grew to 1081344 bytes, then file access time and modification time do not change. Still Thunderbird did not come up, no window appeared.

I still have all the files (I backed up all ~/.thunderbird before deleting the global-messages-db.sqlite file) but no way to access them.

How do I get Thunderbird back running on my platform?

Any suggestions, recommendations or ideas are appreciated.

Thanks.

Asked by JustMe3 2 months ago

Can't interact with Archives folder

My Archives folder has a gray-encircled 1 badge on it. I've tried right-clicking and choosing "Mark Folder Read", but nothing happens. Additionally, nothing loads when I … (read more)

My Archives folder has a gray-encircled 1 badge on it. I've tried right-clicking and choosing "Mark Folder Read", but nothing happens. Additionally, nothing loads when I try to open the Archives folder - I just see blank areas where the message list and reading pane are. In the settings for both of the accounts I have set up, the "Keep message archives in:" checkbox is unchecked. Why does this folder seem to be broken, and how can I fix it?

Asked by spartanhooah 2 months ago

MS Edge and Dropbox closes when I open TB

Every time I open TB, my MS Edge window closes, as well as my Dropbox. I have to manually restart Dropbox, as well as Edge, and restore the tabs I had opened. I've note… (read more)

Every time I open TB, my MS Edge window closes, as well as my Dropbox. I have to manually restart Dropbox, as well as Edge, and restore the tabs I had opened.

I've noted that the crashes occur the moment TB is checking new emails from my Hotmail account.

Also, every time I close TB, it opens a new MS Edge window, even when I wasn't using Edge.

Asked by Jairo Pardo 2 months ago

Text attachements showing now in all messages

Hello, Every message in my mailbox is now showing text attachments that are the message text itself. In most cases, either one attchement called attachment.txt or two… (read more)

Hello,

Every message in my mailbox is now showing text attachments that are the message text itself. 

In most cases, either one attchement called attachment.txt or two attachments (Part 1.1 and Part 1.2) are created and then appear as soon as I click on the message header. I don't remember changing the mailer configuration nor adding any extension.

Would anyone have any recommendation please on how to avoid this problem?

I am using thunderbird 116 on MacOS 14.2.1

Thank you very much for your support,

Best regards

David

Asked by dlemignant 2 months ago

Copy messages to different folders

Hi, Since the last software update I can not move more then one message at a time from a folder to another. I can select several messages but when I try to drag them in a… (read more)

Hi, Since the last software update I can not move more then one message at a time from a folder to another. I can select several messages but when I try to drag them in another folder only the first one is moved. I run a Windows 11 Pro OS.

Asked by vladwho 2 months ago

Messages previously marked as read suddenly unread

So my TB installation has approx 45k messages, 8k directories, the directories go 11-deep and some messages go back 25 years. When I ported into TB from Eudora in 2006 I … (read more)

So my TB installation has approx 45k messages, 8k directories, the directories go 11-deep and some messages go back 25 years. When I ported into TB from Eudora in 2006 I had a problem that all the mailboxes imported were "open" and so I started closing approx 6k drectories in the left-hand pane and ended up simply going back to Eudora. In 2011 when I ported in again everything seemed to be ok until I realised that all the incoming messages were marked "unread". I used Thunderplunger to clear the "unread" flag / set the "read" flag and that was ok - except that the developer stopped supporting Thunderplunger about 3 years back meaning that to mark messaged "read" that had been filtered some way down the directory tree was a bit tedious. But whatever.

Last night out of nowhere 6,434 messages came up as "unread" - some of these dating back to 2008, some 1999.... wtf...? But most of all these are spread all the way down the directory tree and it is going to take ages to clear them all down. I cant be bothered with doing that.

So questions as follows: 1. is this another v115 bug? and 2. given that Thunderplunger is no more is there some nifty way to mark all messages as "read"? Thanks

I used to use

Asked by nick.theboatman 2 months ago

recent repeated download of imap Inbox

I've been a Thunderbird user for almost 20 years. About a month ago (in December 2023), Thunderbird suddenly started downloading all messages in my inbox again. It now do… (read more)

I've been a Thunderbird user for almost 20 years. About a month ago (in December 2023), Thunderbird suddenly started downloading all messages in my inbox again. It now does so periodically about every week. Every time TB downloads my entire inbox again, it grinds to a hold and becomes unusable for a couple of hours.

I'm now running TB version 115.6 on Mac OS. I've never had this problem before. Googling the problem produces answers for POP mail, but I'm downloading from IMAP.

Asked by streifi 2 months ago

Disappearing inbox

Thunderbird v115.6.1 When I delete the latest message in my Inbox, the whole inbox disappears. If I then open another folder (eg drafts) and then go back to the Inbox, t… (read more)

Thunderbird v115.6.1

When I delete the latest message in my Inbox, the whole inbox disappears. If I then open another folder (eg drafts) and then go back to the Inbox, they all reappear (except the deleted message) and I can continue deleting messages normally.

Asked by Guy Gibbons 2 months ago

Stop Thunderbird from randomly opening my browser for a donation

Hi, For some time now, Thunderbird seems to open my web browser once in a while to show me a donation page. How do I stop this behaviour? For more context, this behavio… (read more)

Hi,

For some time now, Thunderbird seems to open my web browser once in a while to show me a donation page. How do I stop this behaviour?

For more context, this behaviour leads to a reset of all my web browser sessions. Thunderbird manages to launch the web browser before unlocking my key chain, which leads to a browser that is unable to decrypt its own session files. Resetting all my web browser sessions is a bit infuriating.

Asked by ruben23 3 months ago

Hovering over link in email can cause bad jitter in message pane

Thunderbird 115: I have the message pane below the email list (Classic layout). If I hover the mouse over a link in the message pane, the actual link is shown at the bott… (read more)

Thunderbird 115: I have the message pane below the email list (Classic layout). If I hover the mouse over a link in the message pane, the actual link is shown at the bottom of the window. The problem is that for long urls which don't fit on the status line, a line is added above the status line to display the url which causes the message pane to move up one line. This causes bad jitter on the message pane as I can just leave the mouse on the link and the jitter persists until I move the mouse again.

Also occurs in Wide layout, but not in Vertical layout.

Preference would be to either show as much of the url as possible int he existing status bar, or add the line but leave the position of the message pane alone. Moving the message pane is a bad solution.

Anyone have a CSS solution?

Asked by AZBruno 2 months ago

115.6.0 (32-bit) Crashing

Been using Thunderbrit for years. Since around mid-October (2023) it freezes up after a while when still runnng but not in use. I can always close it and restart and do… (read more)

Been using Thunderbrit for years. Since around mid-October (2023) it freezes up after a while when still runnng but not in use. I can always close it and restart and download new emails. But never stays operational for long. There is no opportunity to send an error report. I have to click the close buttion and chose the "close the program" option.

WINDOWS 10 PC 32BIT 115.6.0 (32-bit) VERSION

Asked by smithurmann 2 months ago

Autostart on versions 114 and above (except the latest beta version) shows nothing after splash.

Autostart on versions 114 and above (except the latest beta version) shows nothing after splash. It launches the first time, but then on every PC windows 11 restart, the … (read more)

Autostart on versions 114 and above (except the latest beta version) shows nothing after splash. It launches the first time, but then on every PC windows 11 restart, the splash screen loads, and then nothing happens. I have to manually launch it, and then TB asks me to close it because it's already launched. I click to close and then TB launches successfully. I've tried using the minimized/maximized and Admin options in properties, as well as Batch scripts. But it doesn't work.

Asked by hmp 2 months ago

Access to my account.

Thunderbird, which I've been using for years, has suddenly shut down my Comcast account - andersonam4@comcast.net - and when I try to reopen it wont accept the last passw… (read more)

Thunderbird, which I've been using for years, has suddenly shut down my Comcast account - andersonam4@comcast.net - and when I try to reopen it wont accept the last password I've been using. And yet it accepted my Gmail account. If you answer with an email please use ArtieMac41@gmail.com. How do I go about reopening this account?

Asked by ArtieMac41 2 months ago

1. SENT messages are not showing. 2. "a copy was not placed in your sent folder (Sent)

A couple of weeks ago Xfinity forced me to change my password on account of an Xfinity breach. I did so in the Xfinity app. No problem with email if I go directly to Xf… (read more)

A couple of weeks ago Xfinity forced me to change my password on account of an Xfinity breach. I did so in the Xfinity app. No problem with email if I go directly to Xfinity. I changed the password on the phone app I use, K-9 Mail. Works great.

I changed the password on my Thunderbird program on my PC. Not so good. My Sent folder shows no messages, even though I see 4,000 messages on K-9 Mail and on Xfinity (on Chrome). When I send messages from Thunderbird on my PC, I get an error "Your message was sent but a copy was not placed in your sent folder due to network or file access errors. I reviewed several posts in the knowledgebase which recommended things like changes in Copies & Folders under settings.

It has been happening a couple of weeks. I thought maybe a software upgrade would fix it, but this morning I accepted beta build 122.0b1 (64 bit), and it made no difference.

I've looked for passwords everywhere I can think of. I've re-entered passwords. Rebooted. Tried changing settings.

Why do my other two email programs see Sent, but TB doesn't?

Asked by doug-bell 2 months ago