Thunderbird Support Forum

Hello All,

I've installed TB to replace my old Opera Mail which is getting too old for support.

I have over 25 000 mails from 2004 onwards.

Export from opera went fine, install into TB went fine and then i've realized that the mails were stored on C and my SSD C drive is too small for that (suggestion for the devs, make an option DURING install to avoid this....)

So I read the tutorials, moved the folder in appdata....then created a new profile which pointed to the folder I've moved to and I mist have done something wrong because I don't see any of the 25 000 old mails.

I created another profile and this time it asked me for my email details (login/pass) which I've entered but I'm back to the same problem.

How can I get out of this ?

I have saved my "original" email folder in which I have an "inbox.sbd" folder that seems to contain my mails and even the folders I've defined when I started setting up TB (before realizing it stored everything on C) so I' just like to use this layout but it won't work.

Should I create a new profile, enter my email infos and then overwrite the inbox.sbd with my old one or is there a sort of "reconstruct" option hidden somewhere ?

Thanks for the help and please take my suggestion to allow for email folder location choice seriously......

I have several pst files in Outlook. I wish to import them separately to Thunderbird and keep their contents separate. I know Thunderbird only uses one folder, and then has subfolders. Is there a way to bring in first the main pst contents and put all that in a subfolder, then switch in Outlook to a different pst file, and then import that and put it in a subfolder. And so on, so that I can keep the different sets of emails separate? In Outlook I can put all my household stuff in one pst, all my holiday stuff in another etc etc. I have yet to install Thunderbird and am not quite sure how you can file emails in different categories anyway so I want to sort this out before I go ahead. (I can keep the old Outlook installed and get at the contents that way but it is not really the most convenient.) Thanks in advance for any answers.

Hello, I live in germany! I took the exe from your server. Installed it, but now everything is in english, how to change the Thunderbird in German, when it is installed in english? In preferences i saw nothing about it, just change language for "Rechtschreibung".

Thanks!!!

Am having a strange issue with adding a GMAIL account.

I had some issues with my account, and removed all email accounts from thunderbird, and moved the profiles to a separate hard drive, in order to keep space on my normally used hard drive.

I go to add my GMAIL account, enter the password, etc, then click on "done" as all the details are pulling through

Then thunderbird opens a new window with gmail confirmation in it, but as soon as I click next/ok there, I get error 500, that's all we know.

I thought at first, it was a gmail error, but I can easily add gmail to outlook, so assume it's a error/old date in thunderbird that's causing the issue.

Any thoughts on the issue?

"500. That’s an error.

There was an error. Please try again later. That’s all we know."

I try to migrate email from outlook 2007 to thunderbird 91 but it did not work. I receive error ( attach error file ).

-I set my windows default app for mail to outlook and it does not work. -I close my outlook and try to import in thunderbird still it does not work.

Please advise.

I have Thunderbird 91 installed and working on a MacBook Pro. Currently running OS Mojave, but will be updating that shortly to accommodate other software needs. That update will obsolete my Outlook app (Outlook for Mac 2011, v14.7.7) I have an unfortunate number of saved emails that I need to migrate to TB for future access. I have exported those to an .olm file, but TB doesn't recognize it, and neither does Apple Mail as an intermediate step to a mailbox file (sorry, I don't know the suffix). Guidance appreciated, otherwise I just have to s**k it up and spring for a new version of MS 365 to get a new version of Outlook.

We are just migrating to Thunderbird from Outlook, so quite new to Thunderbird... I have recreated an Outlook "rule", as a filter in TB to forward emails from a specific sender to a gmail address. The filter works fine on most of the mails, but fails on one with the error message:

"The mail server responded:  Syntax error - line too long. "

However, the same mail can be forwarded from the inbox with a manual forward. What is the difference between the "Forward Message to" action in a filter -and- a right click and forward to the same mail item in the inbox? ...or does anyone have any other comments? The mail item that fails is an HTML mail of 178KB.

I have searched the help here and have noted that a few other people have asked the same question without receiving a response.

However I might as well try!

I have two profiles I want to merge into one so that the end user will open their email and have all their emails in the one place in thunderbird. Its the same user who was using Thunderbird on two devices so there are two profiles to be merged onto the one device.

I have tried the import-export tools etc but they didn't seem to work.

I have installed the old profile into the same location as the existing profile on the new device and can of course access it by changing the default location in the server settings. The older emails are there. However what I want to achieve is that the end user will have all the emails from both profiles visible within the one inbox o the newer device.

How can I achieve this?

Any constructive suggestions would be most welcome.

Dear community,

I have been using Thunderbird for many years and simply love it. (Now running v. 91.9.0, 64-bit for Mac-OS monterey v. 12.3.1).

After having used G-suite gmail with my own domain name for years as well, I am now forced to upgrade to a google business offering or take my domain name email somewhere else :-(

So I signed up for an alternative provider, and have copied a couple of folders to the new email-account using Thunderbird. This works like a charm, but what happens when I copy over the AllMail folder? I believe I will then duplicate all the emails copied from the folders?

Is there a smart way of migrating from gmail to another imap-provider using Thunderbird which will take into account google obscure way of labelling emails? Or is there another way of migrating away from gmail?

Any help will be much appreciated.

Thanks, Fred Gjoertz.

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinstalled Thunderbird and created a new account (gmail). The automatic configuration reported "Checking password ..." PASSED. Next it reported "Unable to log in at server. Probably wrong configuration, username or password"

I am using IMAP:

 imap.gmail.com, 993, SSL/TLS, OAuth2
 smtp.gmail.com, 465, SSL/TLS, OAuth2

I tried changing authentication method to normal password, no luck. I am able to log in to gmail. My account is set to allow unsecure applications.

Any ideas what is going on?

My gmail account function in Google workspace will be disabled in the No Cost Plan for google workspace. What will happen to the emails that were already imported to Thunderbird? Can I still open them? reply via thundersbird?

Thank you.

I've been using Thunderbird for years, always storing message on my machine. My local profile folder is now 2.3GB with 14,191 files in 688 folders. I suspect there is a lot of "orphaned" junk there. Most suspicious are hundreds of folders and files in subfolders named Cache and Cache.Trash, all dated in 2017. There is a cache2 folder that appears to be current.

I also have several other folders/files with dates (modified) back in 2017 and 2018, apparently no longer in use. I'm migrating to a new machine and would like to avoid junk if it's really junk. Is there a "cleanup" tool, or any guidance on how to identify and delete orphans?

Or... is there a way to "export" all and then "import" on a new machine. I've seen the migrate video, but it just tells how to copy/paste everything.

Hello,

I have downloaded Thunderbird so I can access all of the emails I have downloaded from my company's past Gmail accounts. How much storage do I get with Thunderbird please?

Also, Once I have imported all of the data will it be saved on my computer or on your server? I wanted a way of doing this that won't be too heavy in my harddrive.

Many thanks,

Breeze

Thunderbird 91.9.0 says it cannot update and I need to download and install new version.

1. will this wipe out my current version? 2. How do I back up the old version/data so that it is recoverable?

I have things stored in some folders that I really do not want to have to singularly back up to other files and folders, as it would take me about 3 hours to do.

Any help apprecated.

I have used Thunderbird for quite some time. It recently crashed and had to be reloaded. When I did the install I checked the box for it to not be the default browser, it still loaded and became default. I deinstalled and installed several times with the same result. There is something Im missing. Any ideas?

Hi Team, I love TB and have been using it for a very long time. Until recently I was able to access my profile from both windows 7 and Ubuntu 20.04. The current versions are 91.9 on Ubuntu and 78.4.3 on Windows 7. I have 2 users (my wife and I) and somehow seem to have got into a real mess. My wife is asked all the "new install" account stuff from either windows or ubuntu. For myself I can open my profile successfully (bizarrely) with 91.9 on ubuntu but hit the install issue on windows 7. I have in the past messed around with profiles.ini with some success, but so far I havent been able to massage my configs so that I and my wife can access our old profiles.

I have looked though some of the existing issues but am hoping some kind soul will explain to me: a) can I use latest code to access the same profile b) how to configure the magic, please?

regards, Paul

I let Thunderbord fill out the first forms page, and the encrypted P/W is green. I also attempted to populate the "att.net" settings, tested it, and the P/W is green. After doing all this, I do NOT see a "Create Account" field. Not sure what to do now.

If Thunderbird is installed on several computers in a network and one of them gets mail with POP and puts it in "Local folders", can the others access the mail folders at the same time without conflict?