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Email help with new laptop

Hi, I just got a new laptop and installed Thunderbird, which I've had for years. Tons of contacts, using two email addresses. One is with Spectrum and the other is throu… (read more)

Hi,

I just got a new laptop and installed Thunderbird, which I've had for years. Tons of contacts, using two email addresses. One is with Spectrum and the other is through Bluehost (my website).

I was able to figure out how to download the emails from Spectrum, but when I click on email, I get empty box, no details within the email. What happened?

Also, I don't have any contacts. Where did all my contacts go?

Please help. Email is my lifeblood with work. I'm also self-employed, so no technical help from employer.

Thanks so much, Patti P.S. Would love to speak to a human if at all possible. This is so challenging for me.

Asked by Patti Handy 3 weeks ago

récupérer mon compte mail

I don't understand inglish, sorry bonjour, je viens de changer de PC et je n'arrive pas à mettre mon compte mail live.fr dans thunderbird J'y ai des archives importantes … (read more)

I don't understand inglish, sorry bonjour, je viens de changer de PC et je n'arrive pas à mettre mon compte mail live.fr dans thunderbird J'y ai des archives importantes pour moi. Pouvez-vous m'aider? merci

Asked by chaumillon.pascal 3 weeks ago

How to enable/see POP3 logging on 115.8.1 (64 bit)

I have used TB for a long time now and never had this problem. If I configure it on a new PC (Win 10 Pro) to get mail from a zoho hosted account, hitting mail download ge… (read more)

I have used TB for a long time now and never had this problem. If I configure it on a new PC (Win 10 Pro) to get mail from a zoho hosted account, hitting mail download generates a bit of activity at the bottom of the window but no emails downloaded (I have checked there is one there) and no errors. I've disabled AV and no change. I'd like to see the POP3 traffic to try and diagnose the problem. How do I do that please? There seem to have been various generations of how this was done and the help is confusing - I've tried what I think are latest instructions but don't see an error console. Is there simply a way of getting the traffic spat into a text file please?

Asked by peter441 2 weeks ago

Send Message Error

I am transferring Thunderbird to a new computer (from pc to MacBook) for my grandmother and I am completely unfamiliar with the program. I was able to transfer the accoun… (read more)

I am transferring Thunderbird to a new computer (from pc to MacBook) for my grandmother and I am completely unfamiliar with the program. I was able to transfer the account via thumb drive, but when I try to send an email I am getting a message failed error. As I don't know anything about how Mozilla works and am fairly technologically illiterate, simple guidance would be greatly appreciated! I have tried to make all the settings on the new computer match the old, but am not getting anywhere. TIA!

Asked by marylou6 2 weeks ago

Archive from local folders to archive in local folders no longer works

I'm running Thunderbird 115.8.1 (64-bit). On Jan. 29 I left the beta program after several years to return to the release version because of problems with the beta at tha… (read more)

I'm running Thunderbird 115.8.1 (64-bit). On Jan. 29 I left the beta program after several years to return to the release version because of problems with the beta at that time.

Last year, still in TB Beta, I had switched my two email accounts from POP to IMAP. At that time I moved all my mail folders (except inbox, trash, and other system folders), and about 14 years of archives, to the Local Folders account to avoid the cost of storing them on a mail server. There were no problems. At year end I archived my 2023 emails from my folders in Local Folders to my archive in Local Folders, preserving the folder structure, and everything worked normally.

When I left TB Beta a month later I tried to replicate my folders, including the archive folder, in the new profile for TB 115. Then I manually moved folders from my TB beta profile to my new profile folder (C:/Users/billf/AppData/Roaming/Thunderbird/Profiles/84xm6dz9.default-release/Mail/Local Folders/). The folders showed up within Thunderbird, then some of them disappeared briefly but then reappeared. A few days later about 80% of my folders, including the archive folder, vanished completely and haven't returned. I checked the file system and they were gone.

Today I tried again, restoring several .sbd folders and .msf files - most importantly the archive - from my HD backup from mid-February when everything had seemed to be working. They're still in the file system - so far - but none of these folders are now visible in TB. The account settings for Local Folders don't mention archiving at all.

I hope someone can tell me how to get my old folders and especially the archive back, and stable. (As I rebuild my folder structure in TB I'm giving the folders new names so they won't be overwritten if my folders from January come back.)

Asked by Bill Falls 1 week ago

thunderbird connection to webmail

I have spectrum webmail on the tb's homepage but it cannot send or receive emails from other accounts. It says "cannot connect to nycap.rr.com". Unfortuneately it never s… (read more)

I have spectrum webmail on the tb's homepage but it cannot send or receive emails from other accounts. It says "cannot connect to nycap.rr.com". Unfortuneately it never says why it can't connect.

Asked by dkhavnen1 1 week ago

Failure to migrate from Postbox

Just installed latest TB. Went to PB and copied the non-#PB# and non-.msf files to Mail/Local Folders, including the subfolders Nothing showed up. Tried the latest Import… (read more)

Just installed latest TB. Went to PB and copied the non-#PB# and non-.msf files to Mail/Local Folders, including the subfolders Nothing showed up. Tried the latest ImportExportTools - blank

Would love to get rid of PB but really need the old files.

Asked by albertkirshen 1 week ago

Running the same 4 programs on 3 different PCs in different places, and need to remove one program in one PC.

I'm using Thunderbird 115.8.1 in 3 similar PCs in 3 different places, all running the same 4 programs. I need to remove just one of the programs from one of the PCs. W… (read more)

I'm using Thunderbird 115.8.1 in 3 similar PCs in 3 different places, all running the same 4 programs.

I need to remove just one of the programs from one of the PCs.

Will this do any damage to any of the 4 programs still running in the other 2 PCs?

Asked by robert.hyman1 1 week ago

Signing in using iCloud-registered custom domain

-Made custom domain through cloudfare, lets call it 'solv@xdomain.com' , fully paid for and working -Registered it through iCloud mail on my iPhone and mangaed to get it … (read more)

-Made custom domain through cloudfare, lets call it 'solv@xdomain.com' , fully paid for and working -Registered it through iCloud mail on my iPhone and mangaed to get it working - Decide I would like Thunderbird client as main client so download - I follow steps of generating app-specific password for thunderbird, after entering my name and email 'solv@xdomain.com' correctly. Then I generated password through iCloud for non apple app, pasted it in and tried to log in - Server error, something wrong with password etc.

I have double checked everything and even re-installed thunderbird but it still comes with a server error. What can I do to use my own email address with thunderbird? Thanks solv

Asked by solv 3 days ago

Login

I setup my account, but I keep getting a message - Login to server outlook.office365.com with username waynec67@outlook.com failed. How do I fix this? … (read more)

I setup my account, but I keep getting a message - Login to server outlook.office365.com with username waynec67@outlook.com failed. How do I fix this?

Asked by waynec67 3 days ago

Recently installed Thunderbird. Menu has ONLY Toolbars, Layout, and Folders. Folders is grayed and can't be selected. Don't have default folders listed.

bold text Recently installed Thunderbird. Menu has ONLY Toolbars, Layout, and Folders. Folders is grayed and can't be selected. Don't have default folders listed. I'd… (read more)

bold text Recently installed Thunderbird. Menu has ONLY Toolbars, Layout, and Folders. Folders is grayed and can't be selected. Don't have default folders listed. I'd like to see default folders and folders I create whenever.

Asked by dick.lacatell 2 months ago

All mail on xFinity server was downloaded to client when new mail was requested after update to Thunderbird 115.6.1

Is there a way to reverse this? There is duplicate mail everywhere, plus stuff that was in trash on client but not on server is now in original folders. Is there any wa… (read more)

Is there a way to reverse this? There is duplicate mail everywhere, plus stuff that was in trash on client but not on server is now in original folders. Is there any way to identify the unwanted mail?

Asked by mswarmth 2 months ago

email won't download from server

I'm using a Mac with OS 11.7.9, Thunderbird 115.7.0, my provider is Earthlink. There has been a problem recently where Thunderbird won't download my messages. I open Tb… (read more)

I'm using a Mac with OS 11.7.9, Thunderbird 115.7.0, my provider is Earthlink. There has been a problem recently where Thunderbird won't download my messages. I open Tbird, log in and the blue bar at the bottom stays on for a while then goes off, no email. If I hit the cloud button in the upper left corner of my Tbird window, it shows my email at the bottom of the screen, says downloading from host. It sometimes just shuts down, or will show how many messages there are to download and then shuts down, or shows the number of messages to download with the blue light bar at the right at the bottom of the page just scrolling without downloading the messages. Usually it just shows it has contacted the host, shows the number of messages it is going to download and just turns off in a few seconds. I tried clearing out messages from the Earthlink Webmail, in case there was a message causing the error, cleared a bunch of messages out of my Tbird inbox, deleted the messages built up in trash, cleared the caches of both Tbird and Firefox. I've used Tbird for years on the same computer I'm using now. Had this same problem a couple weeks ago, took a number of the same steps as per above, shut the computer down and restarted and Tbird was operating normally again until yesterday where the same problem started up again.

Asked by gwingard 1 month ago

Folder tabs restored at startup have lost the folders

I just upgraded to v115 and the tabs I have open when closing TB are restored but all are the first folder in my folder bar. The folders I had open in those tabs are lost… (read more)

I just upgraded to v115 and the tabs I have open when closing TB are restored but all are the first folder in my folder bar. The folders I had open in those tabs are lost. The first few times it opened the folder at the top of my folder bar in all the tabs, now it opened that folder in the first tabs and the other tabs are completely blank. Is there a way to fix this please?

Asked by Piecevcake (2) 1 month ago

Emails not stored on MacBook

Since (I think) installing the latest version of TB SuperNova 115.7.0 (64-bit) emails are not stored on my MacBook. They load, I can send emails but they disappear and al… (read more)

Since (I think) installing the latest version of TB SuperNova 115.7.0 (64-bit) emails are not stored on my MacBook. They load, I can send emails but they disappear and all my various folders over the years are empty. From Synchronization & Storage I have "Keep messages in all folders for this account on this computer" checked. When I log into my "Google Mail" account I see all some of my previous mail. Very confusing. Obviously a setting someplace but where else to look Thanks for any advice.

Asked by r2varney 1 month ago

Address Book ? Auto Retrieve Messages

Fresh Thunderbird (115.7.0 (64-bit)) install on windows 11. Set up my POP3 (x4)accounts okay, but missing any form of the address book. When I click on "Tools" > "Addr… (read more)

Fresh Thunderbird (115.7.0 (64-bit)) install on windows 11. Set up my POP3 (x4)accounts okay, but missing any form of the address book. When I click on "Tools" > "Address Book" , or hit CTRL+Shift+B nothing happens. The program is grabbing email addresses as when sending new messages I get the contacts button with previously used addresses, but no actual address book that I can add/edit addresses. I did try un-install and re-installing thinking i just had a bad install.

The second issue is that Thunderbird is no longer automatically retrieving emails on startup, even though I have the option checked for each email account. It is retrieving on the 10 minute intervals that I've set it too, but not on startup.

I'm a long, long time Thunderbird user, this is the first time I have ever had any issues. Any help would be much appreciated. Cheers

Asked by CobraCDN 1 month ago

Thunderbird downloads have stopped

Thunderbird trying to download email from POP3 BELLSOUTH.NET server. The downloads are set for 1 minute they stopped happening mid-January on the PC. These downloads cont… (read more)

Thunderbird trying to download email from POP3 BELLSOUTH.NET server. The downloads are set for 1 minute they stopped happening mid-January on the PC. These downloads continue to work successfully on the Android c-phone. What do you suggest?

Thank you, George W

Asked by geodon_computing 1 month ago