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Verify new email address

When setting up a new account with a Google team address which does not have @gmail.com in it, it tries to authorize the account by bringing up a box to use Microsoft whi… (read more)

When setting up a new account with a Google team address which does not have @gmail.com in it, it tries to authorize the account by bringing up a box to use Microsoft which cannot find the email address.

Why is going to Microsoft? How can I force it to go to Google?

Open 1 138

Thunderbird can't access on my new computer the e-mail I used with Thunderbird on my old computer.

I've had to make some email and computer changes recently: 1. First, Spectrum was making noises about shutting down my old @nycap.rr.com email account and making me use a… (read more)

I've had to make some email and computer changes recently:

1. First, Spectrum was making noises about shutting down my old @nycap.rr.com email account and making me use a newer @charter.net account I'd never used, BUT, it's they were able to sync everything up on their end so that I can use either email account through the Spectrum.net webpage, the old @nycap.rr.com (which I have continued to use) but with a new password, or @charter.net with a password specific to that account. On my old machine, I was still able to access the @nycap.rr.com address through Tunderbird using my new password, so now I want to continue using Thunderbird, just on my new computer instead of my old one.

2. Shortly after resolving the email issue with Spectrum, I got a new computer running LinuxMint 22 instead of the old computer that ran LinuxMint 18. When I tried opening Thunderbird on the new machine, it initially said it found my old @nycap.rr.com address with my recently changed password in Mozilla, but then couldn't link up with it at Spectrum, using either mail.twc.com (which Spectrum tells me is the correct server for my @nycap.rr.com address) or mobile.charter.net. Thunderbird did accept the new @charter.net email with the server mobile.charter.net, but that is NOT the e-mail address I want to use, not least because I have thousands of emails saved in my local files under my old email address.

3. Talking with a Spectrum tech support rep today, I changed the passwords for both of my email accounts with them, but Thunderbird would only accept the @charter.net address and its new password, and couldn't recognize the old @nycap.rr.com and its new password.

How can I set up Thunderbird to use my old @nycap.rr.com address on my new computer? Thunderbird won't even allow me to try to set up using the old address because now it seems to only recognize the @charter.net address I was able to log in with. And setting up a new account with my old @nycap.rr.com address doesn't sound right to me. Do I have to go into the old machine and try to log in with the @nycap.rr.com address there and then do something? I'm at a loss.

Open 1 208

Yahoo IMAP shows both “Draft” and “Drafts” in Thunderbird and can’t remove one

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane: Drafts Draft Their IMAP locations are different: imap://…/Drafts im… (read more)

Hi, I’m using Thunderbird with a Yahoo Mail account and I’m seeing two Draft folders in the left pane:

Drafts Draft

Their IMAP locations are different: imap://…/Drafts imap://…/Draft

Thunderbird only saves drafts into the Drafts folder (plural). The Draft folder stays empty, but it always shows up.

What I tried so far: • Account settings → Subscribe Unchecked “Draft” there, but it doesn’t save. After reopening Subscribe, it’s checked again and the folder is still visible. • Restarted Thunderbird multiple times. • Server Settings → disabled “Show only subscribed folders”. • Checked folder Properties, but there are no options to hide it or control visibility, so it looks hard locked by Yahoo.

Conclusion so far: Yahoo seems to force both system folders via IMAP and ignores unsubscribe, so Thunderbird can’t hide or remove “Draft”.

Is there any supported way in Thunderbird to permanently hide or ignore the extra Draft folder for Yahoo accounts, or is this a known Yahoo IMAP limitation?

Thanks

Open 4 335

how to add a account gmail to thunderbird

I had an account gmail in thunderbird I lost it because I had to change the password and did not find to change it in thunderbird. I want to add this account in thinderbi… (read more)

I had an account gmail in thunderbird I lost it because I had to change the password and did not find to change it in thunderbird. I want to add this account in thinderbird but did not succeed. Can you tell me all what to do, I had always a window of Google that open but I do not understand what to do with it.

Open 1 157

Google workspace OAuth

I'm trying to set up my thunderbird client (Version 147.0) to work with my Google Workspace. I understand that I should choose OAuth as the login method. The problem is t… (read more)

I'm trying to set up my thunderbird client (Version 147.0) to work with my Google Workspace. I understand that I should choose OAuth as the login method. The problem is that the option is not available when I try to create the account. There are only "normal password", "Encrypted password", "Kerberos/GSSAIP", "NTML" and "TLS certificate". What am I doing wrong?

Open 7 88

Nowhere to put a STARTTLS password! Bug or usability fail (also a bug)?

It seems to me that the account settings in Thunderbird 140.6.0esr (64-bit) have changed, because without any supporting documentation in 'help' I can no longer see a way… (read more)

It seems to me that the account settings in Thunderbird 140.6.0esr (64-bit) have changed, because without any supporting documentation in 'help' I can no longer see a way to enter a password. I have two gmail accounts which are working but I also have a Protonmail account which has stopped working. The Protonmail Bridge show the following details for entry in the Thunderbird client's account settings:

IMAP: Hostname (127.0.0.1), Port(1143), Username(withheld), Password(withheld), Security (STARTTLS)

SMTP: Hostname (127.0.0.1), Port(1025), Username(withheld), Password(withheld), Security (STARTTLS)

I can enter the following: Hostname, (127.0.0.1), Port(1025), Username(withheld), Connection Security(STARTTLS) & Authentication method (normal password) but nowhere to enter the actual password!

How do I do this and where in the docs is this described, please Thanks

Open 4 139

Missing folders from e mail account

I just today returned to Thunderbird. I successfully inclued my 3 email accounts but two of them only have inbox and trash folders none of other folders such as drafts, s… (read more)

I just today returned to Thunderbird. I successfully inclued my 3 email accounts but two of them only have inbox and trash folders none of other folders such as drafts, spam ,deleted or trash etc. folders. My G-mail has all these folders. Do I need to delete the two accounts with the missing folders and reinstall or is there a setting I need to change. Regards Mike

Open 3 276

Why does Advanced Preferences list mulitple mail servers?

In Advanced Preferences there are multiple mail servers listed such as "mail.server.server18.hostname". There are at least 18. I have not been able to download messa… (read more)

In Advanced Preferences there are multiple mail servers listed such as "mail.server.server18.hostname". There are at least 18. I have not been able to download messages for 3 weeks and can't figure out why. I have used Thunderbird for many years. Sending email works. Email provider is Shaw/Rogers

Open 1 129

how to download sub folders from web mail

I have seen a thread about this, but the request remains unanswered. I am using iMap, for mail accounts in Thunderbird. Under Account Settings you can select folders to b… (read more)

I have seen a thread about this, but the request remains unanswered. I am using iMap, for mail accounts in Thunderbird. Under Account Settings you can select folders to be downloaded, but they are only a preset few folders.

I wish to download the folders that I created on webmail. Thanks, Steve

Open 1 80