Most incoming messages are being marked as 'junk'

On one of my accounts, almost all my incoming mail is being marked with the orange 'junk' flame. The messages remain in my inbox but are labelled. This is an account conn… (read more)

On one of my accounts, almost all my incoming mail is being marked with the orange 'junk' flame. The messages remain in my inbox but are labelled. This is an account connected with my own domain, and it doesn't happen on my other accounts e.g. gmail.

I have disabled adaptive junk filtering globally. For this account adaptive junk filtering had been enabled for several months when the problem started rather suddenly. I've tried disabling it but it hasn't made a difference. The only other change around the same time was that I installed an email client on Android to read emails on this specific account. But I don't see how that could cause the problem.

Firstly, I'm not clear whether it is TB doing this or the incoming mail server. If the server thinks a message is junk, will it get a 'junk' logo on TB? Or is the logo applied only when TB itself decides that a message is junk?

And, depending on the answer to the above, is there any way of stopping this?

Thank you in advance.

Asked by BC 3 days ago

thunderbird 102

windows 10 thunderbird 102 does not work for me..........authentication error for gmail.........hve tried many times. reverted to thunderbird 91.10..........no problem...… (read more)

windows 10 thunderbird 102 does not work for me..........authentication error for gmail.........hve tried many times. reverted to thunderbird 91.10..........no problem.......works perfectly. copy/paste password etc for TH102 so no errors.

Asked by alphapud 3 days ago

Accepting calendar invitation changes sender to my email address

Last week, I had to update my work calendar CalDav information in Thunderbird. Shortly afterwards, I realised that when I accept a calendar invitation, I instantly get an… (read more)

Last week, I had to update my work calendar CalDav information in Thunderbird. Shortly afterwards, I realised that when I accept a calendar invitation, I instantly get an email notification that the event has been updated by ME and I am now the owner. I've tested this from several email accounts and it's a serious problem.

I am also subscribed to my Gmail account, so tried a few things including disabling Provider and unsubscribing, uninstalling, reinstalling each calendar individually. None of this seems to work.

Does anyone know why this would suddenly have started happening shortly after the update? I'm using 91.12.0 on Windows 10 and am pretty desperate now.

Thanks

Asked by Arid User 3 days ago

I am trying to use Thunderbird Version 91.10.0 under Slackware64-15.0

Hi Folks I have been running thunderbird-68.12.0 under Slackware64-14.2 with NO problems. How do i retrieve and transfer my bookmarks from thunderbird-68.12.0 to Thunder… (read more)

Hi Folks I have been running thunderbird-68.12.0 under Slackware64-14.2 with NO problems. How do i retrieve and transfer my bookmarks from thunderbird-68.12.0 to Thunderbird Version 91.10.0 under Slackware64-15.0?

I have looked on the various forums but I can not find anything about thunderbird-91.anything

Thank in advance

-- Ken -- E-Mail: [email removed from public]

Asked by kenneth.braun 2 days ago

Thunderbird 102.0.3 not filtering emails

I downloaded Thunderbird 102.0.1 and updated to 102.0.3 and love the format and looks. Had some issues with the calendar, but finally figured it out with help from help g… (read more)

I downloaded Thunderbird 102.0.1 and updated to 102.0.3 and love the format and looks. Had some issues with the calendar, but finally figured it out with help from help group on Reddit, but so far I haven't found any reference to, or solution to this issue.

After the upgrade when my emails come into my mailbox, they just stay there, I have to manually run the command to run the rules on folder. I want the rules to automatically start running when all of the mail is downloaded, with no help from me. Like they used to do in the old version. I don't want to have to retype all of my rules, there are over 300 of them, and I never have any luck with importing.

Please help. It's driving me nuts.

Asked by kynutcase 1 week ago

Last reply by kynutcase 2 days ago

Building v68 from source on Linux arm64

Hello, I need to build 68.12.1 from source for a Debian-based Linux aarch64. I have the required dependencies, then, from the obj folder, but the Python configure script … (read more)

Hello,

I need to build 68.12.1 from source for a Debian-based Linux aarch64. I have the required dependencies, then, from the obj folder, but the Python configure script fails here:

Traceback (most recent call last):

 File "../configure.py", line 132, in <module>
   sys.exit(main(sys.argv))
 File "../configure.py", line 38, in main
   sandbox.run(os.path.join(os.path.dirname(__file__), 'moz.configure'))
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 481, in run
   func(*args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 525, in _value_for
   return self._value_for_depends(obj)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/util.py", line 947, in method_call
   cache[args] = self.func(instance, *args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 534, in _value_for_depends
   value = obj.result()
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/util.py", line 947, in method_call
   cache[args] = self.func(instance, *args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 151, in result
   return self._func(*resolved_args)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 1097, in wrapped
   return new_func(*args, **kwargs)
 File "/home/user/src/thunderbird-68.12.1/build/moz.configure/rust.configure", line 60, in unwrap
   (retcode, stdout, stderr) = get_cmd_output(prog, '+stable')
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/configure/__init__.py", line 1097, in wrapped
   return new_func(*args, **kwargs)
 File "/home/user/src/thunderbird-68.12.1/build/moz.configure/util.configure", line 46, in get_cmd_output
   log.debug('Executing: `%s`', quote(*args))
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/shellutil.py", line 208, in quote
   return ' '.join(_quote(s) for s in strings)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/shellutil.py", line 208, in <genexpr>
   return ' '.join(_quote(s) for s in strings)
 File "/home/user/src/thunderbird-68.12.1/python/mozbuild/mozbuild/shellutil.py", line 194, in _quote
   return t("'%s'") % t(s).replace(t("'"), t("'\\"))

TypeError: cannot create 'NoneType' instances

My current Python knowledge is at absolute zero. Obviously, _quote() in shellutil.py takes care of strings by properly escaping quote chars. But for some reason the type of the s variable turns out to be None. I decided to try and type-cast s to str, but then I get TypeError: 'str' object is not callable

Assistance would be appreciated.

Asked by kamoz 2 days ago

email not sending

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout009.msg.chrl.nc.charter.net cmsmtp 181.21… (read more)

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: impout009.msg.chrl.nc.charter.net cmsmtp 181.214.107.116 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130

when connecting to spectrum things work fine

not in thunderbird

please

Asked by po_tatar 2 days ago

Last reply by po_tatar 1 day ago

Get Messages not populating junk folder

Hi all, A number of emails from legitimate forums are going to my junk folder. They do not appear in my junk folder until I actually access that folder. The account is an… (read more)

Hi all,

A number of emails from legitimate forums are going to my junk folder. They do not appear in my junk folder until I actually access that folder. The account is an IMAP.

Emails come normally to my main inbox.

How do I correct this? I constantly have to open my junk folder to see if there are any legitimate emails.

Regards,

Steve

Asked by OzSteveC 1 day ago

IMAP unable to connect error message

Suddenly getting error message "Unable to connect to your IMAP server. You may have exceeded maximum connections to this server. Use Advanced IMAP server settings to redu… (read more)

Suddenly getting error message "Unable to connect to your IMAP server. You may have exceeded maximum connections to this server. Use Advanced IMAP server settings to reduce the number of cached connections" I am on Thunderbird version 91.12.0 I changed the cached connections number from 5 to 1. I turned off all devices and waited overnight. Still getting the unable to connect message today. What else can I try?

Asked by cfcorston 1 day ago

Thunderbird

Good morning. Since update of Thunderbird I cannot send any emails. I get the following message: Diagnostic information for administrators: Generating server: KL1PR0601MB… (read more)

Good morning. Since update of Thunderbird I cannot send any emails. I get the following message: Diagnostic information for administrators: Generating server: KL1PR0601MB3889.apcprd06.prod.outlook.com xxxx@bluewin.ch Remote Server returned '550 5.6.11 SMTPSEND.BareLinefeedsAreIllegal; message contains bare linefeeds, which cannot be sent via DATA and receiving system does not support BDAT' No problems with incoming mails. Always the following message pops-up:

"Thunderbird can't update to the last version" even the last version is installed.

Please help. Thanks a lot

Asked by takhiantia 1 day ago

Cannot set up Thunderbird using AT&T email secure key

Hello, I am a Windows 11 user. I have used Thunderbird for many years. I had a problem with Windows 11 and had to reload it. I also needed to reinstall all my apps includ… (read more)

Hello, I am a Windows 11 user. I have used Thunderbird for many years.

I had a problem with Windows 11 and had to reload it. I also needed to reinstall all my apps including Thunderbird.

I have been trying unsuccessfully to reinstall Thunderbird for a few weeks.

I have a Lenovo laptop that is about 1.5 years old. I have Windows 11 Pro Verson 10.0.22000 build 22000, this comes directly from the Windows System information. I downloaded Thunderbird today, version 102.1.2 (64 bit) I have gotten AT&T email Secure Keys multiple times and pasted and also typed in the Secure Key where Thunderbird setup asks for a password. The POP 3 settings are identical to those provided by AT&T. When I click done, it checks the password and says there must be some problem with the password or user name.

I have browsed the help community numerous times, but cannot find anything that has allowed me to resolve my problem.

Asked by dancorrell 1 day ago

Thunderbird update problem

When I access my emails I get a message to say 'Cannot update automatically please download Thunderbird and I will talk you through installation' Or something very simila… (read more)

When I access my emails I get a message to say 'Cannot update automatically please download Thunderbird and I will talk you through installation' Or something very similar. I download as requested but within a few days I get the same message and have to do it again.

Asked by rich.lawrence 1 day ago

Connection to server pop.1and1.com was interrupted

Everyttime I try to retrieve mail I get the message "Connection to server pop.1and1.com was interupted" I've been using Thunderbird with no issues for probably a decade. … (read more)

Everyttime I try to retrieve mail I get the message "Connection to server pop.1and1.com was interupted"

I've been using Thunderbird with no issues for probably a decade.

IONOS (1and1.com) just changed their policies so I had to change Thunderbird to use SSL/TLS. I made the change to the settings for that server and could still get email fine. It was after making the changes to the outgoing server settings that the error started happening so I suspect that is part of the problem. I followed the directions on this page for the SSL/TLS change: https://www.ionos.com/help/email/ssl-encryption-for-email/enabling-encryption-for-ionos-email-accounts-in-mozilla-thunderbird/

Thanks for any suggestions!

Asked by karen89 1 day ago

Gmail not working with Thunderbird

Since June 7th my gmail messages aren't downloading or sending. I have done everything suggested online to the point that I currently have the latest Thunderbird update … (read more)

Since June 7th my gmail messages aren't downloading or sending. I have done everything suggested online to the point that I currently have the latest Thunderbird update have created a special password for apps and tried to set up the account again and it freezes after accepting the settings and the password. Any suggestions?

Asked by inhislap1 1 day ago

Some emails are immediately being sent to Archive, can't make Archiving stop

I have done everything I have read about to TURN OFF Archiving. I don't want it. I have gone into account settings for all accounts and unchecked Archiving. I also wen… (read more)

I have done everything I have read about to TURN OFF Archiving. I don't want it. I have gone into account settings for all accounts and unchecked Archiving. I also went into the config editor and set mail.identity.idx.archive_enabled to false for all identity IDs.

Still, messages that have recently been sent, received, or even in draft mode are sent to Archive. When I say recent, I mean as quickly as an hour or less. If I move them back to the proper folder, they soon get sent back to Archive. Maddening.

How can I totally drive a stake in the heart of Archiving? I do not want it and it is making my work very difficult.

Side note: When I have cleaned out the Archive folder, at times one or more blank emails with a date of 1969 will show up there as unread.

Asked by thunderbird9 1 day ago

Thunderbird constantly "Not Responding" suddenly, perhaps related to Win10 update

I have been a happy user of Thunderbird for >>10 years, and it has been solid most of the time. But now, it suddenly has been in a mode of constantly "Not Respondi… (read more)

I have been a happy user of Thunderbird for >>10 years, and it has been solid most of the time. But now, it suddenly has been in a mode of constantly "Not Responding". It will be completely non-responsive for maybe 30 minutes, and then partially recover until I do something else, using about 18% of CPU and < 500MB memory. At this point, it is essentially not functional, but it is not crashing completely.

Sometimes I get message that the mail host did not respond to DELE command or that the mail host is not responding due to timeout. I figure this is just because it has reached the max timeout.

I have installed the latest version of Thunderbird, (102.1.0), deleted all the .msf files and went to each folder and rebuilt it. Real-time virus protection turned off for testing. This is running on Windows 10. This sort of started after the recent Windows 10 update, so perhaps other people are encountering this. I did not see this exact same problem.

Sometimes it hangs really badly and provides a little tiny image of the window, about 1/2" tall and 2" wide. Then I have to kill the process. I attached a typical process summary when this is hung. It is completely not responsive for many minutes each time. I don't get an error message every time. It definitely hangs if I check for mail from the server, or sometimes try to delete a message. Here, I started Thunderbird in safe mode, with no plugins, and with real-time virus scanning disabled.

Attempted to get email, It hung (Not Responding) After 30 minutes, received this message:

Sending of password for user ____ did not succeed. Mail server mail.XXXXX.com responded: Disconnected for inactivity during authentication.

Login to mail.XXXXXXX.com failed with username ____ failed. (retry, enter new password, cancel) Entered password. Then it accepted password.

Downloading message NNN of 1078

Proceeded without problem to message 198 of 1078

Then, "Login to server mail.XXXXX.com with username ____ failed. (retry, enter new password, cancel) Hourglass... can't enter new password. Started hourglass at 10:06am.

10 minutes later: "The DELE command did not succeed. Error marking a message as deleted. Mail server responded: Disconnected for inactivity."

was able to delete messages in the Inbox and to reply to one email.

Selected mailbox "WhiteBulkBox" Hung again, starting at 10:48am Process display looks similar to the clip attached. recovered at 11:04am Selected folder properties, then Repair Folder. Hourglass. not responding. 11:43 Recovered. Random request for password popped up. WhiteBulkBox should be repaired. Clicked "Repair Folder" again. There are only 501 messages in the folder. 504MB size. Hourglass at 11:45. Same process listing. 12:24 noticed it had recovered. Clicked ok without re-repairing the folder. Clicked on first item in the folder. Hourglass. 12:25pm Same process listing. 21 to 37% CPU Gave up at 2pm. Killed the process. restarted in troubleshoot mode, 2:01 pm. Hourglass. Recovered by 2:40. opened Inbox of one email. Hourglass at 2:44 3.24pm was able to delete several files form Inbox. Now it is empty. Properties, repair folder. Hourglass. Crazy that it would have such trouble repairing an empty folder. recovered at 4:07pm. Now show 0 messages in Inbox, but size on disk is still 87.8MB. That seems sort of strange. Clicked "Repair Folder" again. Finished quickly. There was one message in the folder, marked ***SPAM***. This is strange because I had turned off automatic checking for new messages. Hourglass started at 4:11 pm 4:35pm recovered. Checked server settings, all set to not automatically check for new messages, did not make any further changes. Selected inbox of one user, Repaired Folder, finished quickly. But then went into hourglass mode. 4:37pm 4:57 recovered. Clicked on folder "WhiteInBox", clicked "Repair Folder" no hangup. Back to WhiteBulkBox. Clicked it, Not responding. 5:00pm 5:20pm recovered. This WhiteBulkBox seems to be a key problem, and may be the reason getting new mail fails. Right-clicked the folder, Properties, Repair Folder, hourglass. 5:22pm 6:16pm recovered. clicked OK Now try to delete messages in WhiteBulkBox. clicked first message, message displayed. no problem at first. press DEL key, hourglass. 6:17pm still hung, 7:30pm. I think like the last time, this will not recover, but I will let it run to see. Meanwhile, I will submit this information and hopefully someone might have a similar experience. Please help! Otherwise, I will have to abandon Thunderbird.

Asked by bestoflutz 2 days ago

Last reply by bestoflutz 1 day ago

Emails with attachment(s) or embedded images won't send via gmail

I am unable to send any emails with attachments or embedded images via my gmail account. Error message: Sending of the message failed. The message could not be sent beca… (read more)

I am unable to send any emails with attachments or embedded images via my gmail account. Error message:

Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.gmail.com timed out. Try again.

I am able to send simple text emails without any issues

I tried the suggestions listed here: https://support.mozilla.org/en-US/questions/1344851. Nothing helped. I can send simple text emails so I know my smtp settings are correct. I also have no issues downloading emails from the account.

Help!

Asked by Hanchinator 1 day ago

Last reply by Hanchinator 1 day ago

Microsoft 365 SMTP server rejecting connections

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMT… (read more)

I've been running Tbird on Windows for many years. About 2 weeks ago something changed, either in Tbird or at Microsoft, which stops me from sending to the Office 365 SMTP server. I can send and receive using Outlook on the Office website, but I can't send locally from Tbird. Error message screenshot herewith. I have tried every possible permutation of server settings, which currently are:

Server name: smtp.office365.com Port: 587 Security: START/TLS Authentication: OAuth2

MS support says these are correct, and they are at wits' end to understand what is going on. They asked me to ask Tbird support, so I am.

I should add that at about the same time I started getting SMTP rejections in Gmail on my Android phone, and miraculously that was corrected yesterday, without any action from me. There is something odd going on at Microsoft - does anyone know what it is? My other accounts on Tbird work fine of course.

Asked by lesrose1959 1 day ago

Last reply by lesrose1959 1 day ago

Thunderbird freezes everytime there appears to be an update

I have been noticing now for the past couple of months everytime thunderbird seemingly installs an update, it freezes my thunderbird application and becomes "not responsi… (read more)

I have been noticing now for the past couple of months everytime thunderbird seemingly installs an update, it freezes my thunderbird application and becomes "not responsive" - I am unable to close it down or kill the task in win10, the only solution is to restart my laptop, this really is unacceptable. What or why is this happening please ? Thunderbird used to have a smooth background update process - not now. ver 102.1.2

Asked by fatfingers 1 day ago