• Solved
  • Archived

38.1.0 crashing accessing messages (user#1= unknown crash sig) (user# mozilla::layers::CompositorD3D11::EndFrame/dxgi.dll) CAUSE graphics hardware acceleration

Updating to version 38.1.0 Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK. If I select "get messages" OR messages are accessed automatical… (read more)

Updating to version 38.1.0 Start Thunderbird, Starts up OK. Can view messages and write new emails etc OK. If I select "get messages" OR messages are accessed automatically every 5min. then the whole PC crashes. Three finger salute does not bring up task manager. Only way out is to power cycle.

Thanks in advance for your help Cheers Pete

Follows is the Help Troubleshooting info.

 Application Basics
   Name: Thunderbird
   Version: 38.1.0
   User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:38.0) Gecko/20100101 Thunderbird/38.1.0
   Profile Folder: Show Folder
             (Local drive)
   Application Build ID: 20150707103124
   Enabled Plugins: about:plugins
   Build Configuration: about:buildconfig
   Memory Use: about:memory
 Mail and News Accounts
   account1:
     INCOMING: account1, , (none) Local Folders, plain, passwordCleartext
   account3:
     INCOMING: account3, , (pop3) pop3.talktalk.net:110, plain, passwordCleartext
     OUTGOING: smtp.talktalk.net:587, alwaysSTARTTLS, passwordCleartext, true
 Crash Reports
 Extensions
   Lightning, 4.0.1, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
 Important Modified Preferences
   Name: Value
     accessibility.typeaheadfind.flashBar: 0
     browser.cache.disk.capacity: 358400
     browser.cache.disk.smart_size_cached_value: 358400
     browser.cache.disk.smart_size.first_run: false
     browser.cache.disk.smart_size.use_old_max: false
     extensions.lastAppVersion: 38.1.0
     font.name.monospace.el: Consolas
     font.name.monospace.tr: Consolas
     font.name.monospace.x-baltic: Consolas
     font.name.monospace.x-central-euro: Consolas
     font.name.monospace.x-cyrillic: Consolas
     font.name.monospace.x-unicode: Consolas
     font.name.monospace.x-western: Consolas
     font.name.sans-serif.el: Calibri
     font.name.sans-serif.tr: Calibri
     font.name.sans-serif.x-baltic: Calibri
     font.name.sans-serif.x-central-euro: Calibri
     font.name.sans-serif.x-cyrillic: Calibri
     font.name.sans-serif.x-unicode: Calibri
     font.name.sans-serif.x-western: Calibri
     font.name.serif.el: Cambria
     font.name.serif.tr: Cambria
     font.name.serif.x-baltic: Cambria
     font.name.serif.x-central-euro: Cambria
     font.name.serif.x-cyrillic: Cambria
     font.name.serif.x-unicode: Cambria
     font.name.serif.x-western: Cambria
     font.size.fixed.el: 14
     font.size.fixed.tr: 14
     font.size.fixed.x-baltic: 14
     font.size.fixed.x-central-euro: 14
     font.size.fixed.x-cyrillic: 14
     font.size.fixed.x-unicode: 14
     font.size.fixed.x-western: 14
     font.size.variable.el: 17
     font.size.variable.tr: 17
     font.size.variable.x-baltic: 17
     font.size.variable.x-central-euro: 17
     font.size.variable.x-cyrillic: 17
     font.size.variable.x-unicode: 17
     font.size.variable.x-western: 17
     gfx.direct3d.last_used_feature_level_idx: 1
     mail.openMessageBehavior.version: 1
     mail.winsearch.firstRunDone: true
     mailnews.database.global.datastore.id: 268c1c45-39c9-4fb8-af58-00e0c832e32
     network.cookie.prefsMigrated: true
     network.predictor.cleaned-up: true
     places.database.lastMaintenance: 1436862237
     places.history.expiration.transient_current_max_pages: 104858
     plugin.importedState: true
 Graphics
     Adapter Description: Intel(R) G41 Express Chipset
     Vendor ID: 0x8086
     Device ID: 0x2e32
     Adapter RAM: Unknown
     Adapter Drivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
     Driver Version: 8.15.10.2302
     Driver Date: 2-11-2011
     Direct2D Enabled: false
     DirectWrite Enabled: false (6.2.9200.17292)
     ClearType Parameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 50
     WebGL Renderer: false
     GPU Accelerated Windows: 1/1 Direct3D 11 WARP
     AzureCanvasBackend: skia
     AzureSkiaAccelerated: 0
     AzureFallbackCanvasBackend: cairo
     AzureContentBackend: cairo
 JavaScript
 Incremental GC: 1
 Accessibility
   Activated: 0
   Prevent Accessibility: 0
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.10.8
     4.10.8
     NSS
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS Util
     3.19.2
     3.19.2
     NSS SSL
     3.19.2 Basic ECC
     3.19.2 Basic ECC
     NSS S/MIME
     3.19.2 Basic ECC
     3.19.2 Basic ECC

Asked by butterfly_pete 8 years ago

Answered by butterfly_pete 8 years ago

  • Solved

How to set event timezone in calendar?

I am using Thunderbird Supernova and am pretty happy with it. However, I cannot figure out how to specify a different time zone than the system timezone when creating an … (read more)

I am using Thunderbird Supernova and am pretty happy with it. However, I cannot figure out how to specify a different time zone than the system timezone when creating an event. For example, if I just bought a flight that departs at 4PM London time and I am in Miami when creating the event, how can I create this event without having to convert that time to my current time?

Surely this is possible but I can't figure out how. Thanks for any help!

Asked by spam38 1 month ago

Answered by spam38 1 month ago

  • Solved

Thunderbird Spam Filters Question

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I fir… (read more)

I have Thunderbird 115.8.0 installed on my MacBook Pro with two email accounts, Yahoo and Gmail. I have set up the Tools/Message Filters/Block Filters as well. When I first launch Thunderbird all the spam shows up in my inbox, and just sits there. What I have to do is go to Tools/Message Filters at which point I'm asked to select an account. I select Yahoo (my primary account) and then "Run Filters" before anything actually happens. Then if I go back to my inbox, the spam emails start disappearing. It seems that Thunderbird does not remember the "Yahoo" selection in filters in between launches. Is there a setting I am missing, or is this just the product of having two different email accounts? Thank you.

Asked by Homer712 1 month ago

Answered by Googlethunderbird 1 month ago

  • Locked

Unable to send email from Mozilla Thunderbird

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: emai… (read more)

Unable to send email from Mozilla Thunderbird Problem has been worked over days, good ideas have come in via this portal, all workable ones did not change the fact: email can not be sent Our server: acsalaska.net after contacting, went over our account, all is well on their end, it must then be Mozilla Thunderbird that holds the key Thanks for your input

Asked by Willie Suter 3 months ago

Last reply by Matt 3 months ago

  • Locked
  • Archived

Thunderbird eMail On 2 Computers

I posted a couple days ago, but what I posted was confusing and convoluted, so I am trying to be more concise this time. I need to have the Thunderbird (TB) eMail on both… (read more)

I posted a couple days ago, but what I posted was confusing and convoluted, so I am trying to be more concise this time. I need to have the Thunderbird (TB) eMail on both my work and home computer. It is already on my work computer and I have copied the TB eMail to a USB according to what I found on here, and have checked and all the files appear on the USB. I have tried to get the TB eMail on my home computer now, with that USB, but can not, no matter what I try. I have downloaded the TB eMail from the Mozilla site to my home computer several times; deleted it to try again; and have cleared everything out every time I do. However EVERY time now, I am getting an error message that the Profile Setting Can Not Be Found.....specifically it says " Your Thunderbird profile cannot be loaded. It may be missing or inaccessible." in a pop up window. I don't know how to get rid of this so that it does not pop up every time - because again, it pops every time even after I delete the TB completely. If someone could guide me on how to get the TB on my home computer without that popping up, and how to proceed from there, because I do have all those files on the USB, it would be GREATLY appreciated!!! Thank you in advance for any help!!!!!

Asked by jsjackson1 9 months ago

Last reply by Wayne Mery 9 months ago

  • Solved
  • Archived

Version 102 Disappearing T-bird Emails

Running Thunderbird 102.1.2. Today, I had 2 email just disappear. One was in a local folder from about a year ago. I tried to include it as an attachment in another emai… (read more)

Running Thunderbird 102.1.2. Today, I had 2 email just disappear. One was in a local folder from about a year ago. I tried to include it as an attachment in another email and it just wasn't there any more. The other was a reply to an email and it also disappeared. I've looked in all my folders, trash, outgoing and incoming and they just aren't there any more.

Any ideas???


Troubleshooting Information

 Application Basics
   Name: Thunderbird
   Version: 102.1.2
   Build ID: 20220808204007
   Distribution ID:
   Update Channel: release
   User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Thunderbird/102.1.2
   OS: Windows_NT 10.0 22000
   OS Theme:
   Launcher Process: Enabled
   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 3
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 15.9 GB
   Disk Space Available: 742 GB
 Mail and News Accounts
   account1:
     INCOMING: account1, , (pop3) mail.teksavvy.com:995, SSL, passwordCleartext
     OUTGOING: , out.teksavvy.com:1025, alwaysSTARTTLS, passwordCleartext, true
   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext
   account3:
     INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
   account4:
     INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
 Calendar Settings
   Home
     Name
     Value
     Name:
     Type: storage
     Disabled: false
     Username:
     URI:
     Refresh Interval:
     Read-only:
     Suppress Alarms:
     Cache Enabled:
     iMIP Identity: id1
     iMIP Disabled:
     iMIP Account:
     Organiser Id:
     Force Email Scheduling:
     Popup Alarms Supported:
     Alarms on Invitation Supported:
     Max Alarms Per Event:
     Attachment Supported:
     Max Categories:
     Privacy State Supported:
     Priority Supported: true
     Event Supported:
     Task Supported:
     Local Time Supported:
     UTC/GMT Supported:
     Auto-Scheduling Supported:
 Crash Reports for the Last 3 Days
 Remote Processes
   Type: Count
     Web Content: 1 / 8
     Extension: 1
     GPU: 1
 Add-ons
     Name
     Type
     Version
     Enabled
     ID
       British English Dictionary (Marco Pinto)
       dictionary
       3.1.1
       true
       marcoagpinto@mail.telepac.pt
       Canadian English Dictionary
       dictionary
       3.1.3
       true
       en-CA@dictionaries.addons.mozilla.org
       English United States Dictionary
       dictionary
       91.0
       true
       @unitedstatesenglishdictionary
       Addon Compatibility Check
       extension
       1.7
       true
       addoncompatibility@opto.one
       Amazon.co.uk
       extension
       1.1
       true
       amazon@search.mozilla.org
       Auto Address Cleaner T
       extension
       1.1
       true
       AutoAddressCleaner-T@Toshi_
       Bing
       extension
       1.0
       true
       bing@search.mozilla.org
       Chambers (UK)
       extension
       1.0
       true
       chambers-en-GB@search.mozilla.org
       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org
       Emoji
       extension
       1.102.9
       true
       emoji@ganss.org
       Emoji
       extension
       3.14.3
       true
       emoji@saveriomorelli.com
       Google
       extension
       1.0
       true
       google@search.mozilla.org
       Grammar & Spell Checker — LanguageTool
       extension
       5.3.3
       true
       languagetool-mailextension@languagetool.org
       New Thread to All
       extension
       2.1
       true
       newthreadall@opto.one
       Simple Startup Minimizer
       extension
       0.6
       true
       farahats9@yahoo.com
       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org
       Open With
       extension
       7.2.6
       false
       openwith@darktrojan.net
 Security Software
   Type: Name
     Antivirus: Norton 360
     Antispyware:
     Firewall: Norton 360
 Graphics
     Features
     Compositing: WebRender
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 1 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1694)
     WebGL 1 Driver Version: OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 1 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
     WebGL 2 Driver WSI Info: EGL_VENDOR: Google Inc. (NVIDIA)

EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1

     WebGL 2 Driver Renderer: Google Inc. (NVIDIA) -- ANGLE (NVIDIA, NVIDIA GeForce RTX 3070 Direct3D11 vs_5_0 ps_5_0, D3D11-31.0.15.1694)
     WebGL 2 Driver Version: OpenGL ES 3.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d)
     WebGL 2 Driver Extensions: GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_buffers_indexed GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_buffers_indexed GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 GL_WEBGL_video_texture
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_bptc EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
     Direct2D: true
     Target Frame Rate: 120
     DirectWrite: true (10.0.22000.258)
     GPU #1
     Active: Yes
     Description: NVIDIA GeForce RTX 3070
     Vendor ID: 0x10de
     Device ID: 0x2488
     Driver Version: 31.0.15.1694
     Driver Date: 7-21-2022
     Drivers: C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumdx.dll C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_47917a79b8c7fd22\nvldumd.dll
     Subsys ID: 47673842
     RAM: 8192
     GPU #2
     Active: No
     RAM: 0
     Diagnostics
     AzureCanvasBackend: direct2d 1.1
     AzureCanvasBackend (UI Process): skia
     AzureContentBackend: skia
     AzureContentBackend (UI Process): skia
     AzureFallbackCanvasBackend (UI Process): skia
     CMSOutputProfile: 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     Display0: 1920x1080@120Hz scales:1.000000|1.400000
     Display1: 1920x1080@60Hz scales:1.000000|1.400000
     DisplayCount: 2
     HardwareStretching: both=1 window-only=0 full-screen-only=1 none=0 error=0
     GPUProcessPid: 17776
     ClearType Parameters: \\.\DISPLAY1 [ Gamma: 2.2 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 300 ] \\.\DISPLAY2 [ Gamma: 1.8 Pixel Structure: BGR ClearType Level: 0 Enhanced Contrast: 400 ]
     Decision Log
     HW_COMPOSITING: available by default
     D3D11_COMPOSITING: available by default
     DIRECT2D: available by default
     D3D11_HW_ANGLE: available by default
     GPU_PROCESS: available by default
     WEBRENDER: available by default
     WEBRENDER_QUALIFIED: available by default
     WEBRENDER_COMPOSITOR: available by defaultunavailable by runtime: No DirectComposition usage
     WEBRENDER_PARTIAL: available by default
     WEBRENDER_SHADER_CACHE: available by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by default
     WEBRENDER_DCOMP_PRESENT: available by defaultblocked by env: Monitor refresh rate too high/mixed
     WEBRENDER_SOFTWARE: available by default
     WEBGPU: disabled by default: Disabled by defaultblocked by runtime: WebGPU cannot be enabled in release or beta
     WINDOW_OCCLUSION: available by default
     HW_DECODED_VIDEO_ZERO_COPY: blocked by default: Blocklisted by gfxInfo
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
   Crash Guard Disabled Features
   Workarounds
   Failure Log
 Media
     Audio Backend: wasapi
     Max Channels: 8
     Preferred Sample Rate: 48000
     Roundtrip latency (standard deviation): NaNms (NaN)
     Output Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Headset Earphone (CORSAIR VOID PRO USB Gaming Headset)
       USB\VID_1B1C&PID_0A1D&MI_00\6&16f54c02&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       8
       default: 48000, support: 48000 - 48000
       144 - 480
       Speakers (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D09&REV_1004\4&1809d7e5&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 192000, support: 192000 - 192000
       576 - 1920
       32G2WG8 (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009E&SUBSYS_38424767&REV_1001\5&dae3c88&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       PHILIPS (NVIDIA High Definition Audio)
       HDAUDIO\FUNC_01&VEN_10DE&DEV_009E&SUBSYS_38424767&REV_1001\5&dae3c88&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
     Input Devices
       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency
       Microphone Array (PC-LM1E Audio)
       USB\VID_0458&PID_6006&MI_02\7&1a3e2012&0&0002
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Headset Microphone (CORSAIR VOID PRO USB Gaming Headset)
       USB\VID_1B1C&PID_0A1D&MI_00\6&16f54c02&0&0000
       Enabled
       All
       default: F32LE, support: S16LE F32LE
       2
       default: 48000, support: 48000 - 48000
       144 - 480
       Stereo Mix (Realtek(R) Audio)
       HDAUDIO\FUNC_01&VEN_10EC&DEV_0897&SUBSYS_14629D09&REV_1004\4&1809d7e5&0&0001
       Enabled
       None
       default: F32LE, support: S16LE F32LE
       2
       default: 192000, support: 192000 - 192000
       576 - 1920
     Media Capabilities
     Enumerate database
 Environment Variables
   MOZ_CRASHREPORTER_DATA_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Crash Reports
   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Profiles\8itfofs6.default-release\crashes\events
   MOZ_CRASHREPORTER_PING_DIRECTORY: C:\Users\johnc\AppData\Roaming\Thunderbird\Pending Pings
   MOZ_CRASHREPORTER_RESTART_ARG_0: D:\Program Files\Mozilla Thunderbird\thunderbird.exe
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: D:\Program Files\Mozilla Thunderbird\crashreporter-override.ini
 Important Modified Preferences
   accessibility.typeaheadfind.flashBar: 0
   browser.cache.disk.amount_written: 1641282
   browser.cache.disk.capacity: 2097152
   browser.cache.disk.filesystem_reported: 1
   browser.cache.disk.hashstats_reported: 1
   browser.cache.disk.smart_size.enabled: false
   browser.search.region: CA
   extensions.lastAppVersion: 102.1.2
   font.internaluseonly.changed: true
   font.name.sans-serif.x-western: Times New Roman
   font.size.variable.x-western: 20
   gfx.crash-guard.d3d11layers.appVersion: 78.14.0
   gfx.crash-guard.d3d11layers.deviceID: 0x1187
   gfx.crash-guard.d3d11layers.driverVersion: 30.0.14.7212
   gfx.crash-guard.d3d11layers.feature-d2d: true
   gfx.crash-guard.d3d11layers.feature-d3d11: true
   gfx.crash-guard.d3d11video.appVersion: 78.10.2
   gfx.crash-guard.d3d11video.deviceID: 0x1187
   gfx.crash-guard.d3d11video.driverVersion: 27.21.14.6647
   gfx.crash-guard.status.d3d11layers: 2
   gfx.crash-guard.status.d3d11video: 2
   gfx.crash-guard.status.wmfvpxvideo: 2
   gfx.crash-guard.wmfvpxvideo.appVersion: 91.12.0
   gfx.crash-guard.wmfvpxvideo.deviceID: 0x2488
   gfx.crash-guard.wmfvpxvideo.driverVersion: 31.0.15.1694
   idle.lastDailyNotification: 1660736218
   layers.mlgpu.sanity-test-failed: false
   media.gmp.storage.version.observed: 1
   media.hardware-video-decoding.failed: false
   network.trr.blocklist_cleanup_done: true
   places.database.lastMaintenance: 1660649374
   places.history.expiration.transient_current_max_pages: 112348
   privacy.purge_trackers.date_in_cookie_database: 0
   security.remote_settings.crlite_filters.checked: 1632661143
   security.remote_settings.intermediates.checked: 1632661143
   security.sandbox.content.tempDirSuffix: {36ee631b-e532-4f72-b369-904bd225131c}
   security.sandbox.plugin.tempDirSuffix: {2e766134-b1e2-4a13-8094-a85b27d344c6}
   signon.importedFromSqlite: true
   storage.vacuum.last.index: 1
   storage.vacuum.last.places.sqlite: 1659648409
   ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
 Important Locked Preferences
 fission.autostart.session: true
 Places Database
 Accessibility
   Activated: false
   Prevent Accessibility: 0
   Accessible Handler Used: true
   Accessibility Instantiator:
 Library Versions
     Expected minimum version
     Version in use
     NSPR
     4.34
     4.34
     NSS
     3.79
     3.79
     NSSSMIME
     3.79
     3.79
     NSSSSL
     3.79
     3.79
     NSSUTIL
     3.79
     3.79
 Sandbox
   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1
   Win32k Lockdown State for Content Process: Win32k Lockdown enabled -- default value is true
 Startup Cache
   Disk Cache Path: C:\Users\johnc\AppData\Local\Thunderbird\Profiles\8itfofs6.default-release\startupCache\startupCache.8.little
   Ignore Disk Cache: false
   Found Disk Cache on Init: true
   Wrote to Disk Cache: false
 Internationalization & Localization
     Application Settings
     Requested Locales: ["en-CA"]
     Available Locales: ["en-CA","en-US"]
     App Locales: ["en-CA","en-US"]
     Regional Preferences: ["en-CA"]
     Default Locale: "en-CA"
     Operating System
     System Locales: ["en-CA","en-US"]
     Regional Preferences: ["en-CA"]
 Remote Debugging (Chromium Protocol)
   Accepting Connections:
   URL:
 Printing
 Modified print settings
   print_printer: Dell Color Laser 1320c
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_bgcolor: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_bgimages: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_duplex: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_bottom: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_left: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_right: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_edge_top: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_evenpages: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footercenter:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footerleft: &PT
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_footerright: &D
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headercenter:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headerleft: &T
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_headerright: &U
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_in_color: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_bottom: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_left: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_right: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_margin_top: 0.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_oddpages: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_orientation: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_page_delay: 50
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_data: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_height: 11
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_id: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_name:
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_size_unit: 0
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_paper_width: 8.5
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_resolution: 600
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_reversed: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_scaling: 1
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_shrink_to_fit: true
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_to_file: false
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_bottom: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_left: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_right: 16
   print.printer_Dell_Color_Laser_1320c_(Copy_1).print_unwriteable_margin_top: 16
   print.printer_Dell_Color_Laser_1320c.print_bgcolor: false
   print.printer_Dell_Color_Laser_1320c.print_bgimages: false
   print.printer_Dell_Color_Laser_1320c.print_duplex: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_bottom: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_left: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_right: 0
   print.printer_Dell_Color_Laser_1320c.print_edge_top: 0
   print.printer_Dell_Color_Laser_1320c.print_footercenter:
   print.printer_Dell_Color_Laser_1320c.print_footerleft: &PT
   print.printer_Dell_Color_Laser_1320c.print_footerright: &D
   print.printer_Dell_Color_Laser_1320c.print_headercenter: &T
   print.printer_Dell_Color_Laser_1320c.print_headerleft:
   print.printer_Dell_Color_Laser_1320c.print_headerright:
   print.printer_Dell_Color_Laser_1320c.print_in_color: true
   print.printer_Dell_Color_Laser_1320c.print_margin_bottom: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_left: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_right: 0.5
   print.printer_Dell_Color_Laser_1320c.print_margin_top: 0.5
   print.printer_Dell_Color_Laser_1320c.print_orientation: 0
   print.printer_Dell_Color_Laser_1320c.print_page_delay: 50
   print.printer_Dell_Color_Laser_1320c.print_paper_height: 11
   print.printer_Dell_Color_Laser_1320c.print_paper_id: 1
   print.printer_Dell_Color_Laser_1320c.print_paper_size_unit: 0
   print.printer_Dell_Color_Laser_1320c.print_paper_width: 8.5
   print.printer_Dell_Color_Laser_1320c.print_resolution: 600
   print.printer_Dell_Color_Laser_1320c.print_reversed: false
   print.printer_Dell_Color_Laser_1320c.print_scaling: 1
   print.printer_Dell_Color_Laser_1320c.print_shrink_to_fit: true
   print.printer_Dell_Color_Laser_1320c.print_to_file: false
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_bottom: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_left: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_right: 16
   print.printer_Dell_Color_Laser_1320c.print_unwriteable_margin_top: 16
   print.printer_Mozilla_Save_to_PDF.print_bgcolor: false
   print.printer_Mozilla_Save_to_PDF.print_bgimages: false
   print.printer_Mozilla_Save_to_PDF.print_duplex: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_bottom: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_left: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_right: 0
   print.printer_Mozilla_Save_to_PDF.print_edge_top: 0
   print.printer_Mozilla_Save_to_PDF.print_footercenter:
   print.printer_Mozilla_Save_to_PDF.print_footerleft: &PT
   print.printer_Mozilla_Save_to_PDF.print_footerright: &D
   print.printer_Mozilla_Save_to_PDF.print_headercenter: &T
   print.printer_Mozilla_Save_to_PDF.print_headerleft:
   print.printer_Mozilla_Save_to_PDF.print_headerright:
   print.printer_Mozilla_Save_to_PDF.print_in_color: true
   print.printer_Mozilla_Save_to_PDF.print_margin_bottom: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_left: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_right: 0.5
   print.printer_Mozilla_Save_to_PDF.print_margin_top: 0.5
   print.printer_Mozilla_Save_to_PDF.print_orientation: 0
   print.printer_Mozilla_Save_to_PDF.print_page_delay: 50
   print.printer_Mozilla_Save_to_PDF.print_paper_height: 11
   print.printer_Mozilla_Save_to_PDF.print_paper_id: na_letter
   print.printer_Mozilla_Save_to_PDF.print_paper_size_unit: 0
   print.printer_Mozilla_Save_to_PDF.print_paper_width: 8.5
   print.printer_Mozilla_Save_to_PDF.print_resolution: 0
   print.printer_Mozilla_Save_to_PDF.print_reversed: false
   print.printer_Mozilla_Save_to_PDF.print_scaling: 1
   print.printer_Mozilla_Save_to_PDF.print_shrink_to_fit: true
   print.printer_Mozilla_Save_to_PDF.print_to_file: true
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_bottom: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_left: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_right: 0
   print.printer_Mozilla_Save_to_PDF.print_unwriteable_margin_top: 0

Asked by johnmacpherson 1 year ago

Answered by johnmacpherson 1 year ago

  • Locked
  • Archived

Calendar word correction does not work.

It's a pity that we reached version 102.1.2 and till now a common problem has not been solved. In email composing window when misstype a word there is the red indicator f… (read more)

It's a pity that we reached version 102.1.2 and till now a common problem has not been solved. In email composing window when misstype a word there is the red indicator for mistakes and then by right clicking we get the correct proposed words. In event creation we get only the red indicator for mistakes. Nothing more. It's a pity a so much advertised version to lack such a basic feauture.

Asked by Lampros 1 year ago

Last reply by Matt 1 year ago

  • Solved

Need horizontal lines between message headers, disappeared with v115

Hi, I've had this problem two other times with various upgrades, where my setting no longer works. I need horizontal lines between message headers in all folders. My ey… (read more)

Hi, I've had this problem two other times with various upgrades, where my setting no longer works. I need horizontal lines between message headers in all folders. My eyes need the lines to be able to scan across and not get lost. I am using TB v115.3.3 on Windows 11 Home.

Here is an old version of my problem: https://support.mozilla.org/en-US/questions/1277758

Here is the full content of my userChrome.css file that is located here: C:\Users\Victoria\AppData\Roaming\Thunderbird\Profiles\hid4pw25.default\chrome

@namespace url(http://www.mozilla.org/keymaster/gatekeeper/there.is.only.xul);

/* Add bottom border to thread pane (message list) */

  1. threadTree treechildren::-moz-tree-row {
 border-bottom: 1px solid grey !important;

}

Thank you for any help.

--Victoria

Asked by Victoria-nola 5 months ago

Answered by sfhowes 5 months ago

  • Solved
  • Archived

Status of Mozbackup 1.5.1 / Imap acct files incrementing - delete? [mozbackup should never be used]

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple: 1- Using Mozbackup ut… (read more)

All - there are enough questions on backups/restores that I don't want to load everyone down with an involved question, I'll try to keep it simple:

1- Using Mozbackup utility - appears to generally work fine and handy but continues to a) restore old accounts long gone (i.e. not present in Accounts list when backup file created with Mozbackup and b) does not restore complete set of new accounts (via Imapmail\*.com account files I take it). I am guessing that if any *.com account file is still sitting in \ImapMail folder and included in the .pcv file Mozbackup will try to restore this and set it up in Accounts list, so I'm going to try deleting all obsolete account *.com files before I do backup this time. Question remains about the non-restore of newer *.com account files though, which WERE present in \Imapmail folder at make backup.

Also, restore does not carry account server info into new accounts list, just the placeholder account name (in the list in Accounts pane on left). I have to repeatedly re-enter server info, re-establish connection, etc. Deficiency in Mozback or is this a safety thing?

2- see attached pic. Either Mozbackup, or something, is creating number-incremented copies of the account *.com files, with the newest (present time) copy having the highest added -# onto file name. Why is this and is it old to delete earlier/old dated files?

I am getting the feeling that it's safer/wiser to just manually backup-recopy all \Imapmail\*.com files (and *.msf files) into \Imapmail folder as per this post:

    Restoring from a backup?
     https://support.mozilla.org/en-US/questions/1381072

Any feedback appreciated! jt

Asked by DaveyJones700 1 year ago

Answered by Wayne Mery 1 year ago

  • Locked
  • Archived

serious problems with 102

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "He… (read more)

(note. i'm very wary of posting this question here, as i've been told off, this apparently not being the right place for such matters. but this is where i get to from "Help>Submit Feedback…" in Thunderbird, and also Bugzilla leads me here. if this is not the right place, please can someone kindly tell me where is?)

102.2.2 has really messed things up for me. i can't see any emails after August 9th in any of my Saved Searches, and this is causing real problems.

i've tried deleting the global database and reindexing, but that did nothing.

[Mac OS 10.12.6 Sierra]

Asked by Atom7 1 year ago

Last reply by Matt 1 year ago

  • Solved

[SOLVED] tb115 I widened the message list too far right edge. Lost the right pane. How to restore?

I was exploring this new 115 of Thunderbird and ended up wiping the message viewer off the screen. To start with, I have my TBird 115 as it came "out of the box." Three… (read more)

I was exploring this new 115 of Thunderbird and ended up wiping the message viewer off the screen.

To start with, I have my TBird 115 as it came "out of the box." Three columns, Inbox folder tree on the left, Cards List in the center, and message pane in the right side.

I messed everything up when I widened the Cards list to the right edge of the window, where the <---> arrowhead disappeared and all there is to the right side is the window resize arrow from my Linux system and that awful slim Jim scroll bar.

I recovered my message pane using F8 key; it is below my short list of email in the Cards View. See the attached screenshot.

I would like to return things back to as they were with the three columns as described above. I forgot, too, where I turned on Classic View. There is a checked box in Settings somewhere. Or is it a menu? I need some help, please.

May I suggest a limit somewhere short of the right-side edge of the window and short of the scroll bar to only widen the message pane "so far," such that one can recover from pushing it that far, using the same means to return it with the double arrow.

OS: Linux Mint 21.3 Cinnamon Thunderbird 115 MintBox Mini 2 Pro computer

Asked by Linux_Mint_Firefox 3 weeks ago

Answered by david 3 weeks ago

  • Solved
  • Archived

Unable to see entirety of settings or contacts screens even when screen is maximized

When I attempt to to into either the settings page or the contacts page, they will only appear in about 1/3 of the full screen making it impossible to see the remainder o… (read more)

When I attempt to to into either the settings page or the contacts page, they will only appear in about 1/3 of the full screen making it impossible to see the remainder of the information on that screen. It is impossible to edit a contacts information on the screen. I have the screen set to maximized, and no Add-ons installed.

I have attached a couple of screen shots to show what it is doing

Currently using Thunderbird 102.7.2, but this issue has been ongoing for sometime

Thank you

Asked by darcy3 1 year ago

Answered by sfhowes 1 year ago

  • Solved

A question about Thunderbird address book.

Since I too am having many problems with passwords I wonder if I were to reinstall TB if that would solve the problem. Is there any way to save my contacts before I do a … (read more)

Since I too am having many problems with passwords I wonder if I were to reinstall TB if that would solve the problem. Is there any way to save my contacts before I do a reinstall so that my contacts/addresses are easily replaced after the reinstall? Or am I not going to fix the password problem by doing a reinstall?

Asked by Rick Haywood 1 month ago

Answered by david 1 month ago

  • Solved

Thunderbird keeps trying to log into a removed account.

Hey there support folks, I'm having an issue with Thunderbird where I've removed an old account, but Thunderbird keeps trying to log into the account and pops up a warni… (read more)

Hey there support folks,

I'm having an issue with Thunderbird where I've removed an old account, but Thunderbird keeps trying to log into the account and pops up a warning every 10 minutes or so. I have no add-ons, no extensions, and I have two other accounts that work perfectly fine. I went through the process to remove my third account, which succeeded, yet Thunderbird is still trying to sign into it for some reason.

My hunch is that there is another section of the software (calendar, reminders, something) that is retained the account info and is trying to pull it from the server, but I have no idea how to find these other settings if they exist.

Thanks in advance for any help.

Asked by hill.jeremyb 1 month ago

Answered by david 1 month ago

  • Solved

Formatting composed text in Thunderbird (choice of background font color)

Hello. How can I choice (or modify) de background color for a selected text, or for new text writing? In the formatting menu bar in the "write" window, the icon for selec… (read more)

Hello. How can I choice (or modify) de background color for a selected text, or for new text writing? In the formatting menu bar in the "write" window, the icon for selecting the text color works well, but the icon for selecting background color acts on the whole page, not on the selected text. Thunderbird 115.8.0 (64 bits) on Windows 7 Pro. Thank you for your help.

Asked by pierre.vdbussche 1 month ago

Answered by david 1 month ago

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  • Archived

Thunderbird repeatedly resets a stored certificate "security exception" TB 102.6.1 (64-bit) on Win10

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programme… (read more)

There is no mystery to what's happening here. Programming 101: a security exception doesn't get reset every 2 or 3 passes unless some malicious or incompetent programmer set up a countdown loop to reset it. And who would do that kind of thing to users unless some malicious jerk wants to pressure the users into fighting his or her political programming battles with other net entities? I turn 77 this month, and last year had a tumor removed from inside my spinal cord that, while slow-growing and essentially benign, caused horrific pain. People my age and condition save our energy for things that really matter to us. That doesn't include Lilliputian battles over which end of the egg to open. So suck up your egos and resolve this among each other.

Asked by business11 1 year ago

Last reply by Matt 1 year ago

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  • Archived

Every day I have to quit Thunderbird 102.4.1 and reopen it to connect to the server [Mac]

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be… (read more)

Nearly every day I have to quit Thunderbird and reopen it as, it will not connect to my server. This means that all the viewing criteria and spending/descending has to be reset and is a real drag. As soon as I reopen Thunderbird it works normally again.

I have used the same connection details for years and it is just the last two Thunderbird versions that have replicated this issue. It's not always every morning when I wake my iMac up, but normally happens then or, later during the day.

I asked this question for 102.3.1 but received no answers so, I am hoping that there will be an answer to this.

Thanks

Asked by Hughmoz 1 year ago

Last reply by Wayne Mery 1 year ago