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Email Address

I am new to Thunderbird. When sending an email how can I make the address to just show the contact name and not include their email address?

Asked by Randy 5 months ago

Last reply by david 5 months ago

Help retrieve my account and password/create new one

Afternoon to all, Please may I have some help? Years ago I had on my old laptop Mozilla that my husband (sadly passed away) had installed for me. I wish to have Mozilla a… (read more)

Afternoon to all, Please may I have some help? Years ago I had on my old laptop Mozilla that my husband (sadly passed away) had installed for me. I wish to have Mozilla again, but I can't seem to get it on new tablet/phone as is says *I already have an account* I can get no further and stuck as dont remember my password etc...HELP PLEASE. Thank you very much for any help. Pam

Asked by morvoren w 5 months ago

Last reply by david 5 months ago

thunderbird address book and search function

Some nice person on this thread already offered useful help in restoring my Thunderbird program, and I appreciate that. My computer crashed in such a way that it had to … (read more)

Some nice person on this thread already offered useful help in restoring my Thunderbird program, and I appreciate that. My computer crashed in such a way that it had to be restored from my cloud back-up but that did not restore Thunderbird. After much work by my computer guy, the person who built my machine, I can now receive and send e-mails. However, my address book data and the very existence of an address book are still missing. While watching my friend work through Team Viewer I have seen parts of that data but he seems not yet to have found a way to attach it to my program. Also missing is the search function by which one can look for a word in an e-mail address or message.

Asked by kamholzmarvels 5 months ago

Last reply by david 5 months ago

Cannot open my Thunderbird email account

Have removed all accounts, have removed all passwords. Have removed all Thunderbird information from laptop. Re downloaded Thunderbird (latest version). Select Thunderbir… (read more)

Have removed all accounts, have removed all passwords. Have removed all Thunderbird information from laptop. Re downloaded Thunderbird (latest version). Select Thunderbird app. Page 'set up existing email account’ appears. enter my name enter email account no password entered settings found by probing given server. ( screen shot 1)

select done

Yellow message (screen shot 2)

I cannot see what is wrong here.

If it is because I have to renew password. I do not know how to do this.

Anyone help please. This has been going on for many many days now.

Asked by KSI 5 months ago

Last reply by david 5 months ago

mail account setup in Thunderbird

Trying to setup a new mail account in Thunderbird, it finds the configuration in Mozilla ISP database (POP3) but does accept the password. Yet I can setup OK Yahoo Mail w… (read more)

Trying to setup a new mail account in Thunderbird, it finds the configuration in Mozilla ISP database (POP3) but does accept the password. Yet I can setup OK Yahoo Mail with same address and password

Asked by John McHugh 5 months ago

Last reply by Matt 5 months ago

thunderbird won't open links in emails

I couldn't open links in emails. I tried all the "solutions". None worked. I then went to SETTINGS\GENERAL scroll down to Files & Attachments. Under Actions, click th… (read more)

I couldn't open links in emails. I tried all the "solutions". None worked. I then went to SETTINGS\GENERAL scroll down to Files & Attachments. Under Actions, click the one next to HTTP, then USE OTHER. It said there were no apps for this. I clicked the left gray bar on the bottom below No applications, searched for Chrome and double clicked it. I did the same for HTTPS. everything works now.

Asked by ruggb 5 months ago

Last reply by Matt 5 months ago

Mailing List turns red with yellow triangle

I have many mailing lists. If I try to create a new message, any mailing list name turns red with a yellow triangle. The send button is greyed out, message cannot be se… (read more)

I have many mailing lists. If I try to create a new message, any mailing list name turns red with a yellow triangle. The send button is greyed out, message cannot be sent.

I already tried replacing spaces in the mailing list name with underscores. Did nothing. I rcreated a new mailing list called "Test" (one word, no spaces) with only two names in it. Same thing happens. None of many mailing lists which used to work can be recognized anymore.

Thunderbird version is 115.14.0 (32-bit), running on Windows 7 Professional SP1

Asked by lac11 5 months ago

Last reply by Matt 5 months ago

Error message: Unable to write email to the mailbox. I am not receiving emails. Seems stuck on a particular email. Can you help me please.

Error message: 'Unable to write email to the mailbox. Make sure the file system allows you to write privileges, and you have enough disk space to copy the mailbox'. I am… (read more)

Error message: 'Unable to write email to the mailbox. Make sure the file system allows you to write privileges, and you have enough disk space to copy the mailbox'. I am not receiving emails since the 11th August. Seems stuck on a particular email. Can you help me please?

Asked by karenmarkham 5 months ago

Last reply by Matt 5 months ago

e mail hacked yesterday

told by several people they had had suspicious messages purporting to come from me. Contacted Virgin Media, eventually got a new password, and was assured I would now get… (read more)

told by several people they had had suspicious messages purporting to come from me. Contacted Virgin Media, eventually got a new password, and was assured I would now get e mails as normal. This did not happen. Tried again, got a password for external apps, but still no success. No e mails are appearing even on the Virgin Media site. Any suggestions most welcome.

regards, Gilbert

Asked by Barnatt Gilbert 5 months ago

Last reply by Toad-Hall 5 months ago

TB finds my profile but behaves like a new installation

My Windows laptop crashed today. When I restarted and opened Thunderbird all of my emails were not listed and it prompted me to create an email account - it is behaving l… (read more)

My Windows laptop crashed today. When I restarted and opened Thunderbird all of my emails were not listed and it prompted me to create an email account - it is behaving like a new install with no profile.

I checked "about:profiles"and it lists the correct existing profile folder as "This is the profile in use".

Clicking "Open Folder" displays the files in my existing profile and their "date modified" property updates whenever I restart Thunderbird, so it must be accessing the correct profile folder. Yet it is behaving as if there is no profile.

Perhaps a file in the profile folder is corrupt?

It has been a week or so since I backed up the folder and I don't want to lose all of the recent email messages.

Is there something I can do to that will make Thunderbird recognise my profile properly (and retain the recent emails) ?

Asked by tiresias 5 months ago

Last reply by sfhowes 5 months ago

Thunderbird on Linux forwarding to alias on localhost ignores nsswitch.conf settings

Thunderbird 115.13.0 (64-bit) on Linux using filters to forward to an alias on localhost ignores the nsswitch.conf settings and attempts to send the email to the main con… (read more)

Thunderbird 115.13.0 (64-bit) on Linux using filters to forward to an alias on localhost ignores the nsswitch.conf settings and attempts to send the email to the main configured SMTP server instead of via the localhost SMTP server for the email address being forwarded to, which is process@localhost.

This process alias is defined in the /etc/aliases file and my nsswitch.conf file has file dns as the hosts: values.

The alias being sent to is supposed to process the email being forwarded and write the result to a file.

Asked by GarfsField 5 months ago

Last reply by Matt 5 months ago

Cannot reveive nor send email

For the past two days (Aug 20,2024) I have received NO emails and CANNOT send. I get the message, "because the connection to Outgoing server (SMTP) smtp.gmail.com timed … (read more)

For the past two days (Aug 20,2024) I have received NO emails and CANNOT send. I get the message, "because the connection to Outgoing server (SMTP) smtp.gmail.com timed out." I have tried reloading Thunderbird with no results. The email zfhanna@gmail is also on my phone. My Tbird is on an IMac and Windows 10 laptop. Neither works. For Wifi I use a satellite provider.

Asked by Ted Winstead 5 months ago

Last reply by Matt 5 months ago

Thunderbird email not working properly

I am an older user, 83, with a severe hearing impairment and depend on email for communication. I don't know how Mozilla and Thunderbird are related. Midco is my intern… (read more)

I am an older user, 83, with a severe hearing impairment and depend on email for communication. I don't know how Mozilla and Thunderbird are related. Midco is my internet provider For the past few months I have had some of the following problems. Currently Email is very slow to get started nothing on the screen except the upper bar with File, Edit, View, etc. below is another small bar with little boxes which need to be scrolled to the right to get "inbox" for messages if I access a message, I need to scroll all of those little boxes to the right again to get in box. It is quite time consuming and not like it used to be.

In the past new messages have been highlighted, now some are and some not and some embedded in an older message from that sender. i was gone for a week and usually have a number of messages to read, this last time away none of the messages sent while I was away appeared. I have several daily subscriptions which didn't show up highlighted like they used to. I made a $100 donation to Thunderbird at the beginning of the year hoping that would make the service better.

I am trying mozilla support for help. I do need email. Someone suggested I try Midco our internet provider or having a computer expert check this out on my computer

Thank you.

Vicki Douglas

Asked by vickidouglas37 5 months ago

Last reply by Matt 5 months ago